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  • 1. What's Social Media Got to Do With Continuous Improvement? 
 Advanced Social Networking!
  • 2. Karen Wilhelm" Jason Semonvoski" Ashley DeVecht" Introductions! 1 Lean blogger, Target magazine writer;" head of AMEʼs Social Media Council" Lean practitioner, Deluxe Corp.; " member of AMEʼs Social Media Council" Imagination, custom media;" social media consultant to council"
  • 3. What is the purpose of social media?" How can social media be used to " promote lean ideas?" What tools can be used?" Agenda! 2
  • 4. What social media tools do you use?" What questions about social media 
 would you like answers to?" Quick in-the-room survey:! 3
  • 5. What is the purpose of a social network?! 4
  • 6. Connect! Be found." Find others." Create relationships." 5
  • 7. Collaborate! Accomplish something together." Share ideas, documents." Have discussions." 6
  • 8. Find experts." Ask questions." Receive answers." Learn! 7
  • 9. Improve! Yourself." Your team." Your processes." 8
  • 10. Connect" Each piece builds on the last.! Collaborate"Connect" Learn" Improve" 9
  • 11. Can social media promote lean?! Social media promotes rapid " knowledge transfer." Social media is a tool for collaboration." Social media promotes best practices." 10
  • 12. Twitter" Facebook" LinkedIn" Google docs" Sharepoint" Yammer" Which social media tools can be used to improve lean processes and lean thinking?! 11
  • 13. Twitter! Knowledge and ideas are transferred from tweet updates to those seeking information through search. " 12
  • 14. Twitter! 13
  • 15. James is looking for information about lean healthcare, specifically in nursing. " Consider James.! 14
  • 16. He searches lean healthcare on Twitter." The Twitter results find this entry:" 15
  • 17. Facebook! Photos and wall posts share knowledge, best practices and fun with others." 16
  • 18. Facebook! 17
  • 19. Facebook! 18
  • 20. LinkedIn! Share best practices through group discussion." 19
  • 21. LinkedIn! 20
  • 22. Consider Ricardo.! Ricardoʼs trying to assign the ideal number of operators for " his value stream. " 21
  • 23. He posts a discussion to LinkedIn." Minutes later, Troy responds." 22
  • 24. Google docs! Collaborate through shared documents and an open-access tool. " 23
  • 25. Google docs! 24
  • 26. Google docs ! 25
  • 27. She leads a Lean Enterprise System" at her company and needs to collaborate with " employees globally." Consider Lynne.! 26
  • 28. SharePoint! 27
  • 29. Lynne selected SharePoint as a solution." Lynne has created a site that allows full enterprise interaction." 28
  • 30. Yammer! Collaborate and share within the workplace with this Twitter-like application. " 29
  • 31. Yammer! 30
  • 32. Without a collaborative culture, social tools create waste." In a culture of collaboration, almost any tool will work."  It's all about people.! 31
  • 33. Questions?! What have you learned?" What remains unclear?" 32
  • 34. Letʼs get creative.! What other ways have you used social media to improve your lean processes or lean thinking?" What other social media networks are you using?" 33
  • 35. Envision the future.! What do you hope social media will do for lean someday?" 34
  • 36. Weʼre here to help!!   Karen Wilhelm (karen.m.wilhelm@gmail.com)"   "   Jason Semovoski (semovoski@gmail.com)"   "   Ashley DeVecht (adevecht@imaginepub.com)"   "   Scott Schiave "   (sschiave@ame.org)"   "   Tim McMahon (mcmahont@ofsoptics.com)" AME Social Media Council! How about you? ! 35