Chicago AMA | April 19 Event Featuring Ben Underwood, Christopher House


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Chicago AMA Nonprofit SIG event on April 19, 2012 on Metrics Measurement.

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Chicago AMA | April 19 Event Featuring Ben Underwood, Christopher House

  1. 1. Chicago AMA Non-Profit SIGApril 19, 2012
  2. 2. What Christopher House Does• 100-year history• 5 family resource centers• 3,400 children and family members served annually• High-quality education for students 6 weeks to 18 years old• Support for students families: adult education, social work services, and other family support services• A comprehensive network of services that helps families thrive
  3. 3. Christopher House’s road tomeasuring and sharing outcomes Stanford Social Innovation Review (Winter 2011): “Large-scale social change comes from better cross-sector coordination rather than from the isolated intervention of individual organizations. It doesn’t happen often, not because it is impossible, but because it is so rarely attempted.”
  4. 4. Collaborating Partners
  5. 5. Agency and Community ROI• The Blueprint - Common outcomes, research- based assessment tools and software• Prioritizing professional development based on data results• Sharing project manager and technical support (i.e. monitors data, produces reports, facilitates cross agency meetings, etc.)• Program improvements based on data
  6. 6. Common Outcome Measures Early Childhood Adult Educational After School Programs Programs Programs Children and youth improve school performance Increased school readiness Children and youth will have improved social Adult learners will skills and interpersonal increase their level behavior of education and English literacy Youth graduate from high Parents will be more school engaged in their Youth enroll in post-children’s development secondary education and education after high school graduation
  7. 7. Using Data To Focus Staff on Shared GoalsEarly ChildhoodData Report Agency Agency Agency Agency Agency AgencyWinter 2011 A B C D E F Teaching Strategies Gold Average ScoresSocial/Emotional 5.77 5.24 4.97 4.61 4.30 4.84ScoresLanguage Scores 5.86 5.23 5.15 4.81 4.60 4.79Physical Scores 6.20 5.84 5.63 5.33 5.20 5.92Mathematics Scores 4.57 3.77 3.56 3.22 3.06 3.20Rating scale is 1-9 with 1 being the beginning of the developmental continuum
  8. 8. Using Data To Communicate Results to Clients
  9. 9. Using Data To Improve ServicesPre-Assessment Improvement Plan Post-AssessmentData – Nov 2010 Data – May 201155.8% of youth report  Offer community 18.6% of youth reportthey volunteer “rarely” events for students to they rarely volunteer volunteer and get20% of youth report they involved. 62% of youth report theyvolunteer “often” or “very volunteer “often” or “very  Identify the studentsoften” often” that “rarely/never” volunteer and seek volunteer opportunities within their field of interests.
  10. 10. Using Data To Communicate Impact to Donors• This is where we have the most room to grow! % of 4-5-year olds Meeting Kindergarten Readiness Indicator 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% FY07 FY08 FY09 FY10 FY11
  11. 11. FY12 Goals• The Benchmarking Collaborative is adding new outcomes and expanding service areas to include School Age, Infant/Toddler development, Workforce Development Programs, and Mental Health• Continue to explore opportunities for new partners
  12. 12. Where we go from here• Social media• Marketing materials• Hard-copy Newsletter• E-Blast Newsletter• Events
  13. 13. Ben Underwoodbunderwood@christopherhouse.org773.472.1083 ext. 3054