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Neuro-Linguistic-Programming EMOTIONAL INTELLIGENCE &
ΓΝΩΘΙ   ΣΑΥΤΟΝ self knowledge,  self mastery
« He who would like to change the world,  should try to change himself first. » ΣΩΚΡΑΤΗΣ 
EI –  helps us to understand our self NLP-  helps us to change our behavior Who here would like to change ?
Negative thoughts & emotions Adrenalin waste
Would you like to change your ‘state’ on ‘command’?   1.  Passion ! 2.  Faith ! 3 .  Vitality ! 4 .  Inner & outer Clarity!
Success   "getting what you want.“   ie the DESIRED OUTCOME   =  The Belief System   +  The Mental Syntax  +  The Phy...
:  ‘Re-programming’ your mind/body to produce  the results you want. Studies and isolates our thoughts & behaviour we are ...
Basic Principle  You have all the internal resources and capabilities you need to achieve your (true/real) goals. You cann...
2. Potential 3.  Actions 4. Results 1.  Beliefs   CYCLE OF SUCCESS or ‘ FAILURE’
BELIEFS Which is the right view?-Overview
Η Θετική Χρήση των Αρνητικών Συναισθημάτων ( manure) GRATITUDE  “ life is Wonderful”
Ασκ.  “Life scenario” Ασφάλεια? Αγάπη? Βοήθεια? Δυνάμεις σου?
Comfort Zone       Experiential Seminar “ If you always do what you have always done, you will keep  getting the res...
Specific Skills You can acquire via NLP 1   <ul><ul><ul><ul><ul><li>The ability to manage your emotional state .   </li></...
2. The ability to think creatively & empower others to do so.
video
3. The ability to speak & express yourself with words & gestures that others will respond positively to.
: PINKIE    Universals    All? Every? Never? RING    Should, Shouldn't, Must, Can't  What would happen if you did? What ca...
4.  To take decisions and commit to these
5.  To pay attention, using all of your senses  (to see what is being said and not)
Tone of Voice  38% Words 7% Dr. Albert Mehrabian, UCLA Professor μελέτη 10 ετών στην μη προφορική επικοινωνία Body Languag...
The Power of Persuasion The following are the NLP outcome questions: &quot;What do I want?&quot; &quot;What is the objecti...
The   4 Β asic Pilars of N L P
· Setting your goal - knowing what you want.  Precision is the key to success. The more precise you are knowing what it is...
· Relationship ,  and specifically that quality relationship of mutual trust and responsiveness known as  rapport . Whatev...
ΑΣΦΚΣΚΣΚΦΚΦΦΚΦΚΦΦ ΑΣΦ ΑΦΦ ΦΦΦ Φ ΓΗ Η Communication with others <ul><li>I appreciate and... </li></ul><ul><li>I respect and...
Exc. Inner Dialogue/negotiation Leading to change of behavior “ 2 chairs”
“ There is no FAILURE, only FEEDBACK”  cont’d · Sensory acuity  -  using your senses: looking at, listening to and feeling...
Eye Cues Visual Constructed  (he is lying) Visual Remembered Auditory Constructed (lying) Auditory Remembered Kinaesthetic...
CLUE/MODE  VISUAL  AUDITORY  KINESTHETIC BREATHING   High in chest  Even    Low in the stomach SPEECH     Quick bursts  Ev...
Tools :  Anchors  Affirmations
Bio-electrical & chemical computer
“ RE-WIRING” To Make New Connections Dopamines ‘Happiness Hormones’
Ποιο είναι το αγαπημένο σας  τραγούδι ? ΦΩΤΟΓΡΑΦΙΕΣ?  παιδικές αναμνήσεις? Μυρουδιές... Pink elephant Anchors-Stimulation ...
beta range (14-35 Hz).    alpha range (8-13 Hz).∞  ΔΕΚΤΙΚΟ    theta range (4-7 Hz)   delta range (.5-3 Hz).
Deep Relaxation Practice
The Position  of  the  Pharohs
Everyday for 10 minutes in front of the mirror Or  With CD
What do I want?  New Life Scenario. Κανόνες Realize Your Dream
1  2  3  4  5  6  7  8  9  10 Φιλία Material Goods Social Work Risk-Adventure   Artistic Creation Intellectual Creation So...
1.  Must depend on you . 2.  Must not harm anyone or the environment . 3.  Must be able to prove that it it is materialize...
INSTANT PROBLEM SOLVER
www.alkistis.net youTUBE videos SKYPE sessions
Ultimate Success Formula (USF): 1. Know precisely the desired outcome. 2. Take massive action to achieve the outcome. 3. N...
V. The Seven Lies of Success The word &quot;lie&quot; in this context does not mean &quot;to be deceitful or dishonest.&qu...
VI. Mastering Your Mind: How to Run Your Brain (PART A) This chapter covers a broad range of topics on subjective experien...
Association versus Disassociation (PART B) Another important distinction is association versus disassociation: Association...
VII. The Syntax of Success Syntax, or strategy, is the order in which actions are taken.  Duplication of another person's ...
VIII. How to Elicit Someone's Strategy By applying the following principles, a person's strategy for achieving any state c...
Strategy Elicitation In this discussion, X represents a particular state, the strategy for which is being elicited. That s...
IX. Physiology: The Avenue of Excellence The cybernetic loop between mind and body allows a person to change his or her ph...
X. Energy: The Fuel of Excellence The Living Health program follows six basic principles: 1. The power of breath. 2. The c...
SECTION II: The Ultimate Success Formula XI. Limitation Disengage: What Do You Want? In order to apply the Ultimate Succes...
The 12-step goal-setting workshop follows: 1. Make a dreams list of things to have, do, be, and share. 2. Estimate complet...
XII. The Power of Precision Precise language has the power to move people in useful directions, while  sloppy language can...
XIII. The Magic of Rapport An essential tenet of NLP is that the meaning of a person's communication to other people is th...
XIV. Distinctions of Excellence: Metaprograms A metaprogram is a powerful internal pattern that helps determine how a pers...
XV. How to Handle Resistance and Solve Problems The Agreement Frame Flexibility is important to effective communication. A...
XVI. Reframing: The Power of Perspective Reframing in its simplest form is changing a negative experience into a positive ...
XVII. Anchoring Yourself to Success An anchor is a sensory stimulus linked to a specific set of states. Anchoring is basic...
SECTION III: Leadership: The Challenge of Excellence XVIII. Value Hierarchies: The Ultimate Judgment of Success Values are...
XIX. The Five Keys to Wealth and Happiness 1. You must learn how to handle frustration. 2. You must learn how to handle re...
XX. Trend Creation: The Power of Persuasion Modern technology has created media that can transmit  worldwide influence and...
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NLP in English

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A brief introduction to NLP

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  1. 1. Neuro-Linguistic-Programming EMOTIONAL INTELLIGENCE &
  2. 2. ΓΝΩΘΙ ΣΑΥΤΟΝ self knowledge, self mastery
  3. 3. « He who would like to change the world, should try to change himself first. » ΣΩΚΡΑΤΗΣ 
  4. 4. EI – helps us to understand our self NLP- helps us to change our behavior Who here would like to change ?
  5. 5. Negative thoughts & emotions Adrenalin waste
  6. 6. Would you like to change your ‘state’ on ‘command’? 1. Passion ! 2. Faith ! 3 . Vitality ! 4 . Inner & outer Clarity!
  7. 7. Success &quot;getting what you want.“ ie the DESIRED OUTCOME = The Belief System + The Mental Syntax + The Physiology
  8. 8. : ‘Re-programming’ your mind/body to produce the results you want. Studies and isolates our thoughts & behaviour we are when we are “at our best”, and seeks to “reproduce” these patterns and “trigger” them to occur, at our will/command. Examines different ways people think , feel, communicate, and build relationships with one another .(ref: exc.’cocktail party’+ bell) NLP
  9. 9. Basic Principle You have all the internal resources and capabilities you need to achieve your (true/real) goals. You cannot achieve these goals on your own however-You need to collaborate with others. You want to learn to communicate effectively . What does effectively mean? (ref: demo-Basketball in bin) There is no failure, only feedback.
  10. 10. 2. Potential 3. Actions 4. Results 1. Beliefs CYCLE OF SUCCESS or ‘ FAILURE’
  11. 11. BELIEFS Which is the right view?-Overview
  12. 12. Η Θετική Χρήση των Αρνητικών Συναισθημάτων ( manure) GRATITUDE “ life is Wonderful”
  13. 13. Ασκ. “Life scenario” Ασφάλεια? Αγάπη? Βοήθεια? Δυνάμεις σου?
  14. 14. Comfort Zone       Experiential Seminar “ If you always do what you have always done, you will keep getting the results that you have always gotten”.
  15. 15. Specific Skills You can acquire via NLP 1 <ul><ul><ul><ul><ul><li>The ability to manage your emotional state . </li></ul></ul></ul></ul></ul><ul><li>concentration , </li></ul><ul><li>trust , </li></ul><ul><li>enthusiasm , </li></ul><ul><li>motivation , </li></ul><ul><li>empower </li></ul><ul><li>learning . </li></ul>Reprogram 90% 10%
  16. 16. 2. The ability to think creatively & empower others to do so.
  17. 17. video
  18. 18. 3. The ability to speak & express yourself with words & gestures that others will respond positively to.
  19. 19. : PINKIE Universals All? Every? Never? RING Should, Shouldn't, Must, Can't What would happen if you did? What causes or prevents? MIDDLE Verbs How specifically? INDEX Nouns Who or what specifically? THUMB Too Much, Too Many, Too Expensive Compared to what? The following chart can help one memorize key expressions that cut through verbal fluff FINGER (Remember This) RIGHT HAND (When You Hear This) LEFT HAND (Respond With This)
  20. 20. 4. To take decisions and commit to these
  21. 21. 5. To pay attention, using all of your senses (to see what is being said and not)
  22. 22. Tone of Voice 38% Words 7% Dr. Albert Mehrabian, UCLA Professor μελέτη 10 ετών στην μη προφορική επικοινωνία Body Language (eyes, posture, open/closed, gestures) 55% The Power of Persuasion
  23. 23. The Power of Persuasion The following are the NLP outcome questions: &quot;What do I want?&quot; &quot;What is the objective?&quot; &quot;What am I here for?&quot; &quot;What do I want for you?&quot; &quot;What do I want for me?&quot;
  24. 24. The 4 Β asic Pilars of N L P
  25. 25. · Setting your goal - knowing what you want. Precision is the key to success. The more precise you are knowing what it is that you want and why, the more likely you are to get exactly what you want. And the more likely you are to know when you have achieved it. It is whole way of thinking - consistently ask yourself and others what you/they want.
  26. 26. · Relationship , and specifically that quality relationship of mutual trust and responsiveness known as rapport . Whatever you do and whatever you want, being successful will involve relating to and influencing others. Establish rapport with yourself and then others.
  27. 27. ΑΣΦΚΣΚΣΚΦΚΦΦΚΦΚΦΦ ΑΣΦ ΑΦΦ ΦΦΦ Φ ΓΗ Η Communication with others <ul><li>I appreciate and... </li></ul><ul><li>I respect and... </li></ul><ul><li>3. I agree and... </li></ul>
  28. 28. Exc. Inner Dialogue/negotiation Leading to change of behavior “ 2 chairs”
  29. 29. “ There is no FAILURE, only FEEDBACK” cont’d · Sensory acuity - using your senses: looking at, listening to and feeling what is actually happening to you (NOW). Only then will you know whether you are on course for your goal and can use this feedback to adjust what you are doing is necessary.
  30. 30. Eye Cues Visual Constructed (he is lying) Visual Remembered Auditory Constructed (lying) Auditory Remembered Kinaesthetic Auditory Digital Internal Self-Talk (needs hard facts) Visual Constructed/Remembered Cont’d “ INTER-FACE” R L
  31. 31. CLUE/MODE VISUAL AUDITORY KINESTHETIC BREATHING High in chest Even Low in the stomach SPEECH Quick bursts Even Slow and deep FACE COLOR Pale Normal Flushed HEAD TILT Up Balance Down
  32. 32. Tools : Anchors Affirmations
  33. 33. Bio-electrical & chemical computer
  34. 34. “ RE-WIRING” To Make New Connections Dopamines ‘Happiness Hormones’
  35. 35. Ποιο είναι το αγαπημένο σας τραγούδι ? ΦΩΤΟΓΡΑΦΙΕΣ? παιδικές αναμνήσεις? Μυρουδιές... Pink elephant Anchors-Stimulation Auto-pilot Lemon Anchors- “ Napoleon” “ Sparta” “ Autostop” “ Goddess”
  36. 36. beta range (14-35 Hz).   alpha range (8-13 Hz).∞ ΔΕΚΤΙΚΟ   theta range (4-7 Hz) delta range (.5-3 Hz).
  37. 37. Deep Relaxation Practice
  38. 38. The Position of the Pharohs
  39. 39. Everyday for 10 minutes in front of the mirror Or With CD
  40. 40. What do I want? New Life Scenario. Κανόνες Realize Your Dream
  41. 41. 1 2 3 4 5 6 7 8 9 10 Φιλία Material Goods Social Work Risk-Adventure Artistic Creation Intellectual Creation Social-Friendships Spirituality 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Your VALUES
  42. 42. 1. Must depend on you . 2. Must not harm anyone or the environment . 3. Must be able to prove that it it is materialized « Gratitude Journal », Rules for 'Dream-Life'
  43. 43. INSTANT PROBLEM SOLVER
  44. 44. www.alkistis.net youTUBE videos SKYPE sessions
  45. 45. Ultimate Success Formula (USF): 1. Know precisely the desired outcome. 2. Take massive action to achieve the outcome. 3. Notice quickly whether the action is working. 4. Change the approach as required to attain the outcome. These powerful people of modern times share seven common traits: 1. Passion! 2. Belief! 3. Strategy! 4. Clarity of Values! 5. Energy! 6. Bonding Power! 7. Mastery of Communication!
  46. 46. V. The Seven Lies of Success The word &quot;lie&quot; in this context does not mean &quot;to be deceitful or dishonest.&quot; Rather, it is a useful way to remind readers that no matter how much they believe in a concept, they should be open to other possibilities and continuous learning. The following seven beliefs can be found again and again in successful people: 1. Everything happens for a reason and a purpose, and it serves me. 2. There is no such thing as failure. There are only results. 3. Whatever happens, take responsibility. 4. I do not need to understand everything to be able to use everything. 5. People are my greatest resource. 6. Work is play. 7. There is no abiding success without commitment.
  47. 47. VI. Mastering Your Mind: How to Run Your Brain (PART A) This chapter covers a broad range of topics on subjective experience. Traditional Psychology versus Neuro-Linguistic Programming The traditional school of psychology treats the brain like a tank that fills with emotional liquids and assumes that if the tank is not drained regularly, it will eventually overflow. The NLP model of the brain treats the brain like a computer that runs different programs at different times, and assumes that the individual has within his or her conscious power the ability to choose which programs will run and even to erase or rewrite programs. The Structure of Human Experience The structure of human experience is based upon a human being's five senses, or modalities of perceiving the world: visual, auditory, kinesthetic, olfactory, gustatory. Each of these modalities are in turn composed of ingredients called submodalities, such as color and brightness for visual, volume and tempo for auditory, etc. The power of negative past events over one's state can be diminished or even eliminated by the scramble of one's own internal representational submodalities of those events, e.g. diminishing brightness and volume, etc.
  48. 48. Association versus Disassociation (PART B) Another important distinction is association versus disassociation: Association: An individual experiences the internal representation of a past event as if he or she were in his or her own body again. Disassociation: An individual experiences the internal representation of a past event as if he or she were watching from outside his or her body. The Swish Pattern One mental tool for making a behavioral change more automatic and consistent is the swish pattern, which consists of three steps: 1. Form an intense, fully associated internal representation of the behavior to be changed, including the pain you feel from the behavior. 2. Form an intense, fully disassociated internal representation of the new behavior that is desired, including the pleasure you would feel from the new behavior. 3. Swish the two pictures in your mind so that the old behavior automatically triggers the new behavior. The swish itself is done as follows: 1. Make a big, bright picture of the old behavior. 2. Make a small, dark picture of the new behavior in the lower right-hand corner of the first picture. 3. In less than one second, simultaneously and enthusiastically say the word &quot;wooosh&quot; and have the small picture grow in size and brightness until it bursts through the big picture and smashes it to smithereens. Pause to experience the new state fully. 4. Open your eyes to break the state. 5. Close your eyes and repeat steps a-d again at least five times. Speed and repetition are key to the success of the swish pattern. 6. If the old behavior pattern appears again, repeat step e with ten to twenty repetitions.
  49. 49. VII. The Syntax of Success Syntax, or strategy, is the order in which actions are taken. Duplication of another person's strategy allows duplication of that person's results. A system for representing another person's sensory strategy is available through NLP shorthand: V Visual A Auditory K Kinesthetic O Olfactory G Gustatory e external i internal d digital (words) t tonal (tone of sound) R Remembered C Constructed Different people have different strategies for achieving states of love, anger, happiness, persuasion, etc. Knowing one's own strategies and those of others is vital to achieving lasting success.
  50. 50. VIII. How to Elicit Someone's Strategy By applying the following principles, a person's strategy for achieving any state can be learned and accessed. The Three Primary Modalities The three primary modalities with which people align their subjective experiences are visual, auditory, and kinesthetic. When communicating with another person, it is extremely helpful to appeal to his or her primary modality. Eye Movement and Accessing the Brain's Resources A person's internal representation can be known by watching their eye movements. Different locations of the eyes' focus reflects access to different internal sensory systems. The chart below shows a fairly reliable mind-map for 90% of all people when facing those people, with the remaining 10% being organized in a reverse manner:
  51. 51. Strategy Elicitation In this discussion, X represents a particular state, the strategy for which is being elicited. That state could be love, anger, motivation, etc. Get the person into that state by asking, &quot;Can you remember a time when you were totally X'd?&quot; Once the person is in state, ask, &quot;As you remember that time...&quot; 1. &quot;What was the very first thing that caused you to be X'd?&quot; bullet Record the external modality. 2. &quot;What did you do inside your mind at that point?&quot; bullet Record the internal modality. 3. &quot;What did you do inside your mind after that?&quot; bullet Record the internal modality. If the person is very X'd at that point, the elicitation is complete. If not, continue eliciting syntax until congruent completion of state. After this is achieved, go back through the recorded list of modalities and elicit the specific submodalities within each modality. A written strategy will then exist for re-creating that state in that person.
  52. 52. IX. Physiology: The Avenue of Excellence The cybernetic loop between mind and body allows a person to change his or her physiology in order to change the way he or she feels. Posture, breathing rate, and a host of other factors can be changed to improve one's state of mind and even health at will. Norman Cousins, for example, laughed his way back to health from a normally fatal illness. Congruency between mind and body is important to growing personal power. Mirroring and matching another person in a particular state will allow you to share the experience of his or her state.
  53. 53. X. Energy: The Fuel of Excellence The Living Health program follows six basic principles: 1. The power of breath. 2. The consumption of water-rich foods as 70% of one's diet. 3. Effective food combining. 4. Controlled consumption. 5. Effective fruit consumption. 6. The protein myth.
  54. 54. SECTION II: The Ultimate Success Formula XI. Limitation Disengage: What Do You Want? In order to apply the Ultimate Success Formula, one must first know the desired outcome. The following five rules provide specific instructions on formulating desired outcomes: 1. State the outcome in positive terms. 2. Be as specific as possible. 3. Have an evidence procedure. 4. Be in control. 5. Verify the outcome is ecologically sound and desirable.
  55. 55. The 12-step goal-setting workshop follows: 1. Make a dreams list of things to have, do, be, and share. 2. Estimate completion dates for the dreams. 3. Pick the four most important goals for this year. 4. Review them against the five rules for outcomes. 5. Make a list of the important resources already yours. 6. Focus on times you used some of those resources well. 7. Describe the character you need to attain your goals. 8. Write down what prevents you from having the goals now. 9. Create a step-by-step plan to achieve each goal. 10. Come up with some models. 11. Create your ideal day. 12. Design your perfect environment. As part of your &quot;gratitude diary,&quot; make a list of all the things that you now have that were once goals.
  56. 56. XII. The Power of Precision Precise language has the power to move people in useful directions, while sloppy language can misdirect them. How to Get Whatever You Want: Ask! 1. Ask specifically. 2. Ask someone who can help you. 3. Create value for the person you are asking. 4. Ask with focused, congruent belief. 5. Ask until you get what you want using the USF.
  57. 57. XIII. The Magic of Rapport An essential tenet of NLP is that the meaning of a person's communication to other people is the response elicited from those people. Mirroring and Matching The way to go from discord to harmony is to go from concentrating on differences to concentrating on similarities. The more people are like each other, the more they will like each other. Mirroring and matching another person's physiology, tonality, and preferred representational system during interaction builds rapport in minutes. This happens because communication between people is generally transmitted in the following ratios: bullet Words 7% bullet Tonality 38% bullet Physiology 55% Keen observation and personal flexibility are the two keys to mirroring. The most effective leaders build rapport with the masses by appealing to all three representational systems with a sense of congruity. Pacing and Leading Pacing is just graceful mirroring. Once one has established pacing with another person in a conversation, he or she can begin leading that person by initiating change rather than just mirroring the other person.
  58. 58. XIV. Distinctions of Excellence: Metaprograms A metaprogram is a powerful internal pattern that helps determine how a person forms his or her internal representations and directs his or her behavior. They help to dictate the sorting of important data from unimportant data based on context and stress. The following are the most common metaprograms. 1. Moving toward versus moving away. 2. External versus internal frame of reference. 3. Sorting by self versus sorting by others. 4. Matching versus mismatching. 5. Persuasion by sensory building blocks and frequency of stimuli. 6. Possibility versus necessity. 7. Working style: independent, proximity, team. 8. Emotional versus logical thought. 9. Detail versus big picture. 10. Beginning versus completion. 11. People versus activity. Supplemental: The Myers-Briggs Metaprograms 1. Extraversion versus Introversion 2. Sensing versus INtuition 3. Thinking versus Feeling 4. Judging versus Perceiving The two ways to change a metaprogram are by either a Significant Emotional Event (SEE) or by a conscious decision to change. Metaprograms can be used as a tool for the following two actions. 1. To calibrate and guide one's communication with others. 2. To implement personal change.
  59. 59. XV. How to Handle Resistance and Solve Problems The Agreement Frame Flexibility is important to effective communication. Avoiding resistance from others keeps others involved in what one is saying and leaves them open to new ideas. Avoiding negators like &quot;but&quot; and &quot;however&quot; in communication goes a long way toward eliminating resistance from others. The agreement frame allows one to converse with others of differing viewpoints while neither creating resistance in others nor compromising one's own values and beliefs. The agreement frame uses the following three key phrases. 1. I appreciate and... 2. I respect and... 3. I agree and... This process is a form of verbal aikido, redirecting force rather than attempting to overcome it. The Pattern Interrupt People often fall into self-perpetuating patterns of negative or destructive behavior. Interrupting that pattern with a totally unexpected action can have lasting effects on erasing that pattern from that person's behavior while replacing it with a new, empowering pattern.
  60. 60. XVI. Reframing: The Power of Perspective Reframing in its simplest form is changing a negative experience into a positive one by changing the frame of reference used to perceive the experience. Reframing can be done based on context or content. The following six-step reframing process changes undesirable behavior into desirable behavior while maintaining the important benefits of the old behavior. 1. Identify the pattern or behavior you wish to change. 2. Establish communication with the part of your unconscious mind (part X) that generates the behavior. 3. Separate intention from behavior. 4. Create alternative behaviors to satisfy intention. 5. Have part X accept the new choices and the responsibility for generating them when needed. 6. Make an ecological check for congruency of all parts.
  61. 61. XVII. Anchoring Yourself to Success An anchor is a sensory stimulus linked to a specific set of states. Anchoring is basic Pavlovian conditioning of the nervous system. The following are the four keys to effective anchoring. 1. Put yourself (or someone else) in an intense, fully associated state. 2. Apply the stimulus (trigger) at the peak of the emotional state. 3. Use a unique stimulus or trigger. A handshake would not be very good, for example, because your hand is frequently shaken. 4. Remember exactly how you set the anchor--the exact look, word, touch, etc., so you can replicate the anchor you set in step 2. An anchor can be linked to either positive or negative states. Anchoring happens all the time, usually at an unconscious level. It is useful to make a chart of major positive and negative anchors in one's life. One can then go about collapsing negative anchors and making best use of positive anchors.
  62. 62. SECTION III: Leadership: The Challenge of Excellence XVIII. Value Hierarchies: The Ultimate Judgment of Success Values are a person's global belief systems about right and wrong, good and bad, important and unimportant. To know fully what a particular value means to a person, it is necessary to know that person's evidence procedure for achieving that value. When a list of a person's values is made and ranked in order of importance, a hierarchy of values results. To promote a harmonious relationship, not only must common values be found, but the other person's most important values must be supported and fulfilled as much as possible. A person's values usually change over time. It is important to maintain the flexibility necessary to keep one's most important values congruent and in harmony so that no values conflict arises.
  63. 63. XIX. The Five Keys to Wealth and Happiness 1. You must learn how to handle frustration. 2. You must learn how to handle rejection. 3. You must learn how to handle financial pressure. 4. You must learn how to handle complacency. 5. Always give more than you expect to receive.
  64. 64. XX. Trend Creation: The Power of Persuasion Modern technology has created media that can transmit worldwide influence and persuasion. In today's world, persuasion skills are a necessity. One is either the persuader or the persuaded. Using skills learned earlier in this book, coupled with modern media technology, one can create global trends for either constructive or destructive purposes. It is important to pay attention to the information one is broadcasting to the rest of the world, as well as what one is permitting to go unfiltered into one's own mind. XXI. Living Excellence: The Human Challenge When one understands and applies the technology presented in this book, that person has access to his or her own Unlimited Power. The consistent application of these principles can allow the reader to produce outstanding results in any chosen endeavor. Producing values for oneself and others by becoming a team player can be one of life's greatest joys.
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