HOW TO BUILD A
GREAT TEAM…
Part Two -
Development
A WEBINAR FOR ALA EDITIONS
CATHERINE HAKALA-AUSPERK
APRIL 23, 2014
Webinar Description
 GROWTH (APRIL 16, 2014)
 DEVELOPMENT (APRIL 23, 2014)
 Opportunities (Openings)
 Identifying Need...
Orientation
It’s not just for rookies anymore!
Culture
•Open toe shoes?DRESS
•Long lunches?CUSTOMS
•Who’s in the basement?DIVERSITY
CLARIFYING EXPECTIONS (for all)
SETTING (TEAM) GOALS:
For Today, Tomorrow, Next Tuesday
 Cascading Strategies
 For Department/Branch
 For Each Person
THAT’S NOT MY OFFICE, IS IT?
A GREAT TIME TO CLEAN HOUSE
Hollywood Squares/Match.com
WHY
COMFORT
LEVEL
ANSWERS
HOW
IMPERSONALLY
BEST SOURCE
WHAT IF?
NOWHERE TO
TURN
PERPETUATING
E...
Evaluations are Non-Fiction
 RECORD
 REPORT
 CONGRATULATE
 PLAN
GAPS
GROWTH TRAINING
CORRECATION IMPROVEMENT
Questions, Comments?
Time to change seats?
 Collection Assignments
 Programming
 Committee Appointments
How To Talk So Your Team Will Listen
and Listen So Your Team Will Talk
 Email
 Reports
 Face-to-Face
 Department/Branc...
Risks and Challenges for All!
PILOT
PROJECTS
BEST
PRACTICES
CRAZY NEW
IDEAS
MOTIVATION & REWARD (not $)
 CHALLENGE
 RECOGNITION
 APPRECIATIION
 OPPORTUNITY
Training &
Development
Planning
REALISTIC, AFFORDABLE, DOABLE
MEETING (AND RESOLVING)
CHALLENGES
 Investigate
 Listen
 Review Options
 Consequences
Consistency is Key
Questions, Comments?
Thank you…
Hakala-Ausperk, How to build a Great Team: Part Two
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Transcript of "Hakala-Ausperk, How to build a Great Team: Part Two "

  1. 1. HOW TO BUILD A GREAT TEAM… Part Two - Development A WEBINAR FOR ALA EDITIONS CATHERINE HAKALA-AUSPERK APRIL 23, 2014
  2. 2. Webinar Description  GROWTH (APRIL 16, 2014)  DEVELOPMENT (APRIL 23, 2014)  Opportunities (Openings)  Identifying Need  Interviewing  Hiring  Preparation  Expectations  Environment for Success  Corrections
  3. 3. Orientation It’s not just for rookies anymore!
  4. 4. Culture •Open toe shoes?DRESS •Long lunches?CUSTOMS •Who’s in the basement?DIVERSITY
  5. 5. CLARIFYING EXPECTIONS (for all)
  6. 6. SETTING (TEAM) GOALS: For Today, Tomorrow, Next Tuesday  Cascading Strategies  For Department/Branch  For Each Person
  7. 7. THAT’S NOT MY OFFICE, IS IT? A GREAT TIME TO CLEAN HOUSE
  8. 8. Hollywood Squares/Match.com WHY COMFORT LEVEL ANSWERS HOW IMPERSONALLY BEST SOURCE WHAT IF? NOWHERE TO TURN PERPETUATING ERRORS
  9. 9. Evaluations are Non-Fiction  RECORD  REPORT  CONGRATULATE  PLAN
  10. 10. GAPS GROWTH TRAINING CORRECATION IMPROVEMENT
  11. 11. Questions, Comments?
  12. 12. Time to change seats?  Collection Assignments  Programming  Committee Appointments
  13. 13. How To Talk So Your Team Will Listen and Listen So Your Team Will Talk  Email  Reports  Face-to-Face  Department/Branch Meetings  IntraNet
  14. 14. Risks and Challenges for All! PILOT PROJECTS BEST PRACTICES CRAZY NEW IDEAS
  15. 15. MOTIVATION & REWARD (not $)  CHALLENGE  RECOGNITION  APPRECIATIION  OPPORTUNITY
  16. 16. Training & Development Planning REALISTIC, AFFORDABLE, DOABLE
  17. 17. MEETING (AND RESOLVING) CHALLENGES  Investigate  Listen  Review Options  Consequences Consistency is Key
  18. 18. Questions, Comments?
  19. 19. Thank you…
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