Establishing an eReader Lending Program


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ALA TechSource webinar presented February 22, 2013

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  • This session will provide the 30,000 foot view of eBook and eReaders in libraries. I’ll share statistics and trends in purchasing, biz models, lending devices, etc. Throughout the entire presentation I will offer both sides of the issue – the pros/cons of everything related to buying eBooks. I’ll also offer some predictions on the future.
  • Last summer, Library Journal and School Library Journal conducted an eBook survey for libraries.  The survey was designed to measure current and projected ebook availability in libraries, user preferences in terms of access and subjects, and library purchasing terms and influences.  They included an academic, public, and school library version of the survey.  Hundreds of questions were asked and hundreds of libraries responded. The results of those surveys were published in November, 2010 in three separate reports.  The executive summaries of each are available on the Library Journal site (and linked below), and full reports are available for purchase.  There were 1,842 respondents, broken down to 364 academic, 781 public, and 697 school libraries.  Do you circulate ereader devices? – 2010 data12% of academic libraries circulate preloaded ereading devices, while 26% are considering it.  Kindle topped the device chart at 81%, followed by SONY at 34%, iPad at 28% and nook at 22%6% of school libraries circulate preloaded ereading devices, while 36% are considering it. The SONY Reader was the top device at 64%, Kindle followed at 47% , nook at15% , and iPad at 4%.5% of public libraries circulate preloaded ereading devices, while 24% are considering it. Kindle was the top device.Do you circulate preloaded ereader devices? – 2011 data12% of academic libraries circulate preloaded ereading devices, while 22% are considering it. 17% of school libraries circulate preloaded ereading devices, while 40% are considering it.15% of public libraries circulate preloaded ereading devices, while 26% are considering it.Survey of eBook penetration and use in US _____ libraries, Library Journal 2010
  • These findings are striking because they come after a period from mid-2011 into the autumn in which there was not much change in the ownership of tablets and e-book readers. However, as the holiday gift-giving season approached, the marketplace for both devices dramatically shifted. In the tablet world, Amazon’s Kindle Fire and Barnes and Noble’s Nook Tablet were introduced at considerably cheaper prices than other tablets. In the e-book reader world, some versions of the Kindle and Nook and other readers fell well below $100.    These results come from ongoing surveys by the Pew Research Center’s Internet & American Life Project aimed at tracking growth in the ownership of both devices. A pre-holiday survey was conducted among 2,986 people age 16 and older between November 16 and December 21, 2011 and has a margin of error of +/- two percentage points. The post-holiday data come from the combined results of two surveys – one conducted January 5-8 among 1,000 adults age 18 and older and another conducted January 12-15 of 1,008 adults. The combined surveys have a margin of error of +/- 2.4 percentage points.
  • Access to technology “petting zoos” to try out new devices: 35% of Americans ages 16 and older would “very likely” use that service and another 34% say they would be “somewhat likely” to do so.
  • eBook devices have been around since 1989. The first one was the Franklin Bookman. This graphic displays the history of eBook readers from the beginning through the age of PDAs, the standalong age, and the rise of e-ink devices. Note this graphic ends in 2009. 2010 and thus far 2011 have been banner years for new eBook readers. Chart compliments of Elroy Serrao from his blog –
  • Some visuals of the first eReading devices
  • E-book reading happens across an array of devices, including smartphones. In our December survey we found that e-book readers age 16 and older were just as likely to have read an e-book on their computers as had read e-book reader devices specifically made for e-book consumption. Cell phones are reading devices, too:  42% of readers of e-books in the past 12 months said they consume their books on a computer  41% of readers of e-books consume their books on an e-book reader like original Kindles or Nooks  29% of readers of e-books consume their books on their cell phones  23% of readers of e-books consume their books on a tablet computer.3
  • The problemTOO MANY formats. The wikipedia article on eBook readers describes each of these formats and the device that accepts them.I don’t even know what ½ of these are or in what manner they can be converted. PDF, html, Txt, and ePUB are the ones not based on proprietary software and readers and are mostly found in the academic ebooks.Problem is, many of them don’t work with individual eReaders or mobile devices, so users are limited to reading these eBooks on the library or their home computer. Printing and downloading is very limited as well. EPUB, Adobe PDF, and OEB titles are all DRM-protected and are managed and read using Adobe Digital Editions software. EPUB – iPad, nook, sony reader, ADE, Stanze, BeBook, etc. iBooks are in EPUB format, can downoad public domain titles from google books, buy books from Apple’s storeAzw – amazon only – based on mobipocket standard with DRM, delivered over its wireless system called whispernet, user doesn’t see AZW fileMobipocket – just about every PDA and smartphone, and windows laptop.desktop The Mobipocket format, which has a .prc file extension, enables users to read Mobipocket titles on Windows-based computers as well as on smartphones and most PDAs (e.g., Blackberrys, Windows Mobile, and Palm devices). The free Mobipocket Reader software is required and must be downloaded to any computer or handheld device for reading or transfer. Each installation of Mobipocket Reader includes a personal identifier, or PID number, that uniquely identifies a copy of the reader. Users who have access to Mobipocket titles must associate every PID number with their account from their library’s digital platform. Mobipocket titles offered via a library’s downloadable collection are text based, DRM-protected, and rather small in size (around 200–600 kB). The format offers features such as customizable display, resizable text, built-in full-text search, and the ability to annotate and highlight. Currently,OverDrive is the only vendor offering the mobipocket format. The Digital Accessible Information SYstem (DAISY) is an XML-based open standard maintained by the DAISY Consortium for people with print disabilities. DAISY has wide international support with features for multimedia, navigation and synchronization. A subset of the DAISY format has been adopted by law in the United States as the National Instructional Material Accessibility Standard (NIMAS), and K-12 textbooks and instructional materials are now required to be provided to students with disabilities.DAISY is already aligned with the EPUB open standard, and is expected to fully converge with its forthcoming EPUB3 revision.
  • DRM – digital rights managementSoftware that sits on top of the ebook file, places limits on viewing, downloading, printing, copying/pasting.Different for each ebook vendor.What overdrive and others use to determine the checkout period and make the book automatically return at the end of the loan period.
  • EPUBEPUB (Electronic Publication) is an e-book standard adopted by the International Digital Publishing Forum (IDPF, in 2007. Its goal is to allow for the transfer of information from one device or system to another. In other words, obtaining an e-book with EPUB guarantees the ability to read the text on any portable device or computer system. EPUB is the file extension of an XML format for reflowable digital books and publications The standard is composed of three separate open standards, the Open Publication Structure (OPS), Open Packaging Format (OPF), and Open Container Format (OCF). OPS defines the formatting of its content. OPF describes the structure of the .epub file in XML. OCF collects all files into a single file system entity. (composed of is the wording used on the website)Supporters of EPUB cite interactivity, preservation, and ease of use for patrons and publishers as stimulants for the standard. Additionally, there is concern that the popularity of certain proprietary software will lead to a monopoly of the e-book trade market, resulting in the loss of influence or control by publishers. Supporters welcome the day when an EPUB logo will appear on e-books, announcing the freedom to read regardless of one’s device (Rothman 2009).Critics of EPUB, on the other hand, cite DRM as the primary reason EPUB will not succeed. For fear of piracy and lost revenues, nearly all publishers add DRM to e-books, even those in the EPUB format. Purchasing an e-book locked down with DRM limits its use to a particular reader or platform, thus rescinding the benefits of EPUB (Biba 2009). Michael Smith, executive director of the IDPF, said, “What is pivotal to pervasive adoption of EPUB is publisher adoption, consumer adoption and continuous improvements and evolution of the standard” (personal communication, November 2009). The evolution of the EPUB standard is imminent. According to an IDPF press release from August 16, 2009, the EPUB standards are “open and living specifications. As a result, maintenance work involving corrections and improvements to the EPUB standard were launched, to ensure greater levels of adoption and accessibility.”
  • Adobe Digital Editions is a software that all of you need to become familiar with. It is offered for free by Adobe and is a software to manage ebooks – storing, reading, and transferring them to devices. If you are offereing downloadable eBooks from Overdrive, this is the software your patrons are using to download the content and transfer to their device.Adobe Digital Editions (ADE) must be registered to a user – set- up an account using email/password. Once this is established, books can be downloaded and transferred to your device. The device must be registered as well, with ADE. You can register your ADE on up to 6 computers and up to 6 devices.
  • Petting zoo – tethered, or not, to a display table. Only there for people to look at and play with, just an introduction to various devices. Used for training – show folks how to download library books to their devices.In library use only – reserve/in-house use for a short period of time. Keeps the devices on site for local use. Easy to grab these if you need to do a demonstration. Load them with content.Purchase multiple readers, load them with content, loan them to patrons for a designated period of time. Offer downloadable content for a patrons personal device. Ie. Overdrive, netlibrary, etc.
  • Sparta - first to purchase a kindle and loan it to patrons, who each could purchase one title from the library account- one week checkout. This was in early 2008. next person to borrow has benefit of cumulative collectionArticle march 1, 2008 – Library Journal – Francine Fialkoff – Editor in Chief wrote an editorial about the Kindle - libraries appear to be able to lend the device, but its content is locked up in its shrink wrapped Terms of Service, which prohibits distribution to a third party. Whatever books the library buys for it can’t be loaned. Proprietary software – ebooks purchased by a single kindle can’ be transferred or shared. By March of 2009 other libraries had begun lending the kindle – Howe Library in Hanover NH – ambiguous messages from Amazon regarding its policies, an Amazon exec confirmed to LJ that the policy excludes library lending but wouldn’t discuss enforcement actions.Library Law Blog, Peter Hirtle, June 2010 According to the iPad Software Agreement posted at ScribD, Apple owns the software on the iPad you purchased.  You are allowed to install that software on a single Apple-branded iPad.  You cannot, however, “rent, lease, lend, sell, redistribute, or sublicense the iPad Software.” (emphasis mine)  The Kindle license agreement, for example, stipulates that you may “keep a permanent copy of the applicable Digital Content and to view, use, and display such Digital Content an unlimited number of times, solely on the Device or as authorized by Amazon as part of the Service and solely for your personal, non-commercial use.” (emphasis mine)  A library purchasing a Kindle book for lending purposes is not making personal use of that title, even if the use is non-commercial. 
  • Is it legal for libraries to lend ereading devices? This is the million dollar question that librarians need to answer. Mary Minow, a licensed attorney and the Follett Chair at Dominican University, elaborated on this during the Handheld Librarian VII Conference (HHL7), held online August 15-16, 2012 ( Minow used the analogy of a traffic light to indicate the level of caution you should take when considering an ereader lending program. According to Minow, lending an empty device would be covered under the first sale doctrine, even if the device contains the software (so long as libraries aren’t hacking or copying the software), according to 17 U.S.C. Sect. 109(b)(1)(B)(i). Lending the device with content that is in the public domain, creative commons licensed content, or other unrestricted content (perhaps donated by the rights holder) is also permitted under copyright law. For these instances, Minow gave a green light to libraries.
  • The iPad is being embraced as an e-reader due to its built-in accessibility features as well as its many non-reading functions. As Ars Technica noted, "[U]sers can turn on VoiceOver so that every object, menu item, and line of text is read aloud, and the speed of reading can be adjusted to the user's taste as well as the use of phonetics and pitch changes. When typing (say, if you're making a note in a book), the device can also read aloud the keyboard characters you're typing, as well as suggested spelling corrections." The iPad also provides decent magnification and is compatible with braille devices. There's an app for DAISY books, an accessibility-oriented publishing format. The National Federation for the Blind has posted a short video demonstrating the superior accessibility of the iPad 2 over the Nook for blind users.
  • What is your purpose? Introduce new technology? Promote a particular brand? Demonstrate how to download library books? Offer another format?Team effort – it might start as one person, but lots of depts need to be involved. Circ, IT, cataloging, acquisitions, reference/instruction or anyone who does workshops and training, PR/Mkt, etc. Select devices – Kindle, nook, SONY, Kobo and iPad are the most popular. Recommend starting with one device, maybe two. I jumped into it with 4 different devices. Lots of planning and up-front work for me, figuring out software, etc. Kindle article Don’t reinvent the wheel. Lots of libraries are doing this already and are writing blog posts or articles about it. Several libraries have great libguides – Buffy Hamilton at the unquiet library, Duke University Libraries, Wright State University Libraries (all are linked in the resources page). Establish a budget up front – for hardware/devices and then a separate one for the books (how many, how often purchase, etc)Procedures and Policies must be figured out ahead of time – I’ve got a whole slide on this. Will you do assessment? If so, why? Judge use? No way to tell which titles on the device were read. Survey?
  • Kindle program wi-fi is $139 each, 3G is $189. The diff is that you must have wi-fi access in your library/home in order use make the best use of the wi-fi model. If you only intend to download books on the reader while in the library, then wi-fi is all you need. If you want your patrons to be able to access the 3G network, they will be able to with the upgrade at no charge.?Nook simple touch wifi 139, nook color 249SONY reader touch also $229, pocket 179 – all out of stock, new one coming in fall 2011?Kobo touch wifi – also 129iPad 2 – 499, 599, 6996 wifi devices, $149 each6 cases, $35 each20 titles, $10 each$1310 nook black/white$1610 nook 3G$1910 nook color
  • Set-up an account with the online vendors. Buy the readers online and ship themEstablish tax exempt status for devices….maybe titlesTax exempt is an issue – some publishers will charge tax, some states have sales tax. There is no way to buy the ebook titles tax exempt, no place to insert the tax exempt number. Titles are purchased individually – 20 titles, 20 transactions, 20 receipts. If you need to get a tax exempt refund, must do paperwork 20 times. Eleanor Cook – Eastern Carolina University – exampleShare titles on 6 devices, so put the devices in pods of 6, name them by pod and number – Pod A, Kindle 1, etc. Content loads wirelessly on many devices, so purchase the wifi for easy loading. The 3G isn’t necessary. This is only for people who want to buy/download content in not hot-spots. So, if you will only do your content loading at the library, which as wifi, you don’t need it. When you loan the reader, deregister the device, or go into the account and reset the credit card information. Once you loan the device, patrons can go to the online store and buy material if you DO NOT do these steps. Maybe you want patrons to be able to buy their own content. In this case, don’t deregister. Once you deregister, can’t send content wirelessly, so make sure all of your content is loaded up front. Will you allow patrons to request titles? If so, how? How many? Cost limit? Genre limit? How often do you plan to load content to the device?
  • Catalog devices – catalog as device name, use the pod # and device # add titles in the notes field – titles/authors. This way a search for the device, title, or author will be discoverable in the catalog. Preload the content you want to start with and use free content to supplementLoad content on all of your devices, or do genre specific devices or grade level devicesBorrow for 7, 10, 14 days – renew if no holdsWhen returned, check for damage, remove notes/highlightingWill you recharge the devices? Will you have time? Maybe not, I loan mine with the power cords caution – the sony touch and kobos do not come with USB/AV adaptors, you need to purchase these.
  • Allows schools to use requisitions and purchase ordersWork with ‘real person’Every store has at least one community relations managerCustomer service, answer questions, deal with problems, training
  • 10 – 15 days for initial order Devices registeredBooks loadedSent to institutionOrder books using a POOrder goes to community relations managerForwarded to corporate directlyB & N keys in titlesTitles sync to devices wirelessly3 – 5 daysBenefit - No unauthorized purchasesAble to use purchase orders!Can still download things from the libraryMust ‘sideload’ themDownfallsCannot order things independently Free Apps, etcCan send them through the purchase processCan’t really get things immediately
  • Making Library e-Books on the e-Book Reader VisiblePosted: March 21, 2012 | Author: Bohyun Kim Florida International University (FIU) Library started an e-book reader lending program that circulates e-book readers. Each reader comes with more than one hundred titles that have been selected by subject librarians. But how can a library make these library e-books on e-book readers noticed by library users? How can a library help a user to quickly figure out what books are available on, say, a library Kindle device when those are specifically what the user is looking for?Well, if a user runs a keyword search in the library’s online catalog, say, with ‘Kindle,’  s/he will find more than sufficient information since the library has already neatly cataloged all titles available on the Kindle device there. But many users may fail to try this or even be unaware of the new e-book reader lending program in the first place. The e-book reader lending program offers a great service to library users. However, the library e-books offered on the e-book readers can be largely invisible to users who tend to think that what they can see in a library is all a library has. Florida International University (FIU) Library started an e-book reader lending program that circulates e-book readers. Each reader comes with more than one hundred titles that have been selected by subject librarians. But how can a library make these library e-books on e-book readers noticed by library users? How can a library help a user to quickly figure out what books are available on, say, a library Kindle device when those are specifically what the user is looking for?Well, if a user runs a keyword search in the library’s online catalog, say, with ‘Kindle,’  s/he will find more than sufficient information since the library has already neatly cataloged all titles available on the Kindle device there. But many users may fail to try this or even be unaware of the new e-book reader lending program in the first place. The e-book reader lending program offers a great service to library users. However, the library e-books offered on the e-book readers can be largely invisible to users who tend to think that what they can see in a library is all a library has.
  • Be prepared for several types of eReaders.Be aware of the various levels of comfort patrons have with regards to technology. Offer handouts and links to information post class.One-on-one training is a great way to follow up with patrons who are lacking confidence.Request feedback from participants, e.g. survey.
  • You don’t have to show each and every device, but at least train on one of each since the processes are slightly different and can be overwhelming at first.
  • There are a number of great sources about ebooks. The ones on this list are sources that I follow. The last one is on twitter, and each of the ones listed here also has a twitter feed. I welcome you to follow me on No Shelf Required, a blog I’ve maintained for the last 3 years. share screen, demo NSR – show feeds, articles, interviews, do a search for articles of interest
  • Establishing an eReader Lending Program

    1. 1. Establishing an eReader Lending Program Sue Polanka@noshelfrequired Wright State No Shelf University Required® Libraries
    2. 2. Poll Questions Do you lend eBook devices at your institution? What type of devices do you offer? (you may use multiple responses)
    3. 3. Libraries who Circulate Readers 5% 12% 6% Public Academic School 15% 12% 17% Public Academic SchoolSource: Library Journal Survey of eBook Penetration and Use, 2010-11
    4. 4. Academic Libraries Lend9080706050 A-201040 A-2011302010 0 Kindle Nook iPad SONY OtherSource: Library Journal Survey of eBook Penetration and Use, 2010-11
    5. 5. Public Libraries Lend8070605040 P-201030 P-20112010 0 Kindle Nook iPad SONY OtherSource: Library Journal Survey of eBook Penetration and Use, 2010-11
    6. 6. School Libraries Lend8070605040 S-201030 S-20112010 0 Kindle Nook iPad SONY OtherSource: Library Journal Survey of eBook Penetration and Use, 2010-11
    7. 7.
    8. 8. 25% of American adults own a tablet device Pew Internet Research, August 2012
    9. 9. 35% of Americans 16+ very likely to use a technology “petting zoo”
    10. 10. Devices and Formats
    11. 11.
    12. 12. Franklin Bookman 1989 Rocket Book 1998
    13. 13. Comparison of eReaders Wikipedia, 2012
    14. 14. How we read eBooks Tablet Computer Cell Phones eReader ComputerPew Internet & American Life Project, The Rise of E-Reading, April 5, 2012
    15. 15. Methods of reading eBooksDedicated eReaders Tablet Devices  E-Ink  Nook Tablet  Touch  Kindle FIRE  iPadComputers Smartphones/wi-fi  Laptops  iOS  Netbooks  Android  Desktops  Windows
    16. 16. Pew Internet & American Life Project, The Rise of E-Reading, April 5, 2012
    17. 17. Pew Internet & American Life Project, The Rise of E-Reading, April 5, 2012
    18. 18. DjVu .djvu PDFeReader TXT BBeB .pdb EPUB /RTF .lrf .lrx Microsoft Reader .lit eBook MobiPocket Formats .prc .mobi pdg Daisy HTML AZW KF8 Kindle Libris .lbr
    19. 19. DjVu .djvu PDFeReader TXT BBeB .pdb EPUB /RTF .lrf .lrx DRM Microsoft Reader .lit eBook MobiPocket Formats .prc .mobi AZW Kindle Daisy HTML WOLF KF8 Libris .wol .lbr
    20. 20. Is there a standard? Free/open - IDPF Not used consistently by publishers Used more frequently for popular materials DRM can still be added Sony and iPad adopted Barnes & Noble allows Kindle – not compatible Kindle Fire – need epub app
    21. 21. eReader Formats Wikipedia, 2012
    22. 22. Adobe Digital Editions Adobe DRM Free download Registered user Authorize user Authorize devices
    23. 23. Establishing an eReader Lending Program
    24. 24. eReader Program Options Offer downloadable content from library vendors for patron’s personal devices In library viewing “gadget garage” In-library reserve reading Loan reader with content/library links Interlibrary Loan solution Classroom collections
    25. 25. + Why? Offer a new service Try before you buy Educational Technology Hub Lending Content Information on Demand Expand homebound collections Training purposes Promote READING
    26. 26. + Why? - Offer a new service  $$$$$ Try before you buy  Is this even legal? Educational Technology Hub  Buy same content in many formats Lending Content  Staff time/training Information on Demand  Walled Garden Expand homebound collections  Different purchase workflow Training purposes  Not in CD policies Promote READING  Accessibility issues
    27. 27. Legal Issues
    28. 28. Legal Issues Read the license! Consult your legal counsel Accessibility is a legal issue too Vendors are creating special programs for libraries and schools
    29. 29. Is it legal for libraries to lend devices? Go Caution Stop Content from Mary Minow, Follett Chair, Dominican University. See ONLINE magazine, Nov/Dec 201
    30. 30.  Device only Go Device with content from:  Public domain  Creative commons licensed  Unrestricted content First Sale Doctrine, 17 U.S.C. Sect. 109(b)(1)(B)(i)
    31. 31.  Device with content: Caution  In-copyright content  Purchased under a license agreement Licenses trump copyright law! Consult Legal Counsel!
    32. 32.  Devices that are NOT accessible STOP Devices MUST have:  Text to speech ability  Audio controlled menus Basis for most lawsuits
    33. 33. eReader (in)AccessibilityA "Fully accessible” ebook devices meansa blind individual may access or acquire same information,engage in same transactions,and enjoy same benefits and services of the book reading deviceas a non-disabled individual with substantially equivalent ease of use
    34. 34. Law Suits from NFB and others  Arizona State University – Kindles  US. Dept. of State – Kindles  Free Library of Philadelphia – Nooks  Settled October 2012  Purchase fully accessible mainstream devices  Sacramento Public Library – Nooks  Settled August 2012  Will not purchase any readers that are inaccessible  Will buy 18 accessible readers
    35. 35. Accessible Devices? iPad  Nook (all versions) iPhone  Bookeen Cybook Opus iPod  Kindle, DX, Fire, Touch Kindle 3 (somewhat)  Kobo Kindle keyboard  Pocketbook (somewhat)  SONY Reader
    36. 36. iOS accessibility Built-in accessibility features Voice Over – objects, menu items, text read aloud Speed of reading adjustable Phonetics and pitch change Read aloud keyboard characters when typing Magnification Compatible with braille devices App for DAISY books
    37. 37. Suggested Resources Lending eReaders, Legal, ethical, practical? ONLINE magazine, Nov/Dec 2012  Accessibility issues in eBooks and eBook Readers, Ken Petri,  Diagram Center Product Matricies  NISO program on accessibility:  accessible-e-books-summary-of-niso-program/ List of accessible resources and audio interview with Ken Petri from the OSU Accessibility Center  ebooks-resources-and-an-interview/
    38. 38. Before you Implement… What is your purpose? What type of content do you want? What is your budget? Select device/s Establish a workflow Create procedures & policies How will you assess?
    39. 39. Managing Devices
    40. 40. The Simple Process… Buy Device/s Establish account with online bookstore/s  generic Agree to the terms of use/license Register a credit card & email  Institution cc, generic email Register up to 6 devices to your account Purchase/download titles to your account Share/sync content with your devices
    41. 41. Budgeting Devices – range $79 - $249 iPad $329 minimum Covers/Cases – range $20 – 50 Content – range $1 - $20 per title Warranty/extended care - $20 - 50 per device Extra cords/plugs $10 – 30
    42. 42. 6 Nook Simple Touch 6 iPad 2, 16GB, wi-fi Devices = $480 Devices = $2400Replacement plan = $120 Replacement plan = $300 Cases = $120 Cases = $200 Cords = $60 Cords = $60 20 titles = $200 20 titles = $200 Total: $920 Total = $3160.00
    43. 43. Finding Content Online stores  Amazon, Barnes & Noble, SONY Reader Store, Kobo, blio Lending Programs  Amazon Prime, LendMe, LendingeBook, LendInk Library Collections  OverDrive, 3M, Freading, EBSCO, ebrary, EBL, Ingram Free Collections  Gutenberg, Internet Archive/Open Library, HathiTrust  Free collections at online bookstores  Google Books, Scribd
    44. 44. Can I download library content to aneReader? Web enabled mobile devices   Follett (Digital Reader App for iOS and Android devices) Blio   Mackin (app for iOS and Android) EBL   Scholastic (web only) eBooks on EBSCOhost   Rosen (web only) Ebrary  Freading  MyiLibrary  OverDrive  3M 
    45. 45. Purchasing from Online Vendors Must have an account Credit card purchases Tax exempt issues Share titles on 6 devices  technically possible, check license Wireless loading on most Sideload some content Secure the account before loan
    46. 46. Tips for Loaning  Catalog the device/titles  Preload the device with content  Circulate in bags or boxes  Property tag each piece  1 or 2 week loans, hourly too  No bookdrop returns
    47. 47. Things to Consider Genre specific or grade level devices Consent forms (under 18?) Can patrons purchase titles? Request titles? Will you remove notes/highlighting? Will you recharge? Will you charge fines/replacement fees?
    48. 48. Classroom Collections Best housed in the library for booking/borrowing How will they support the curriculum? Training for students and teachers Reference materials Lengthier loans – quarter/semester/year How will you filter? (CIPA)
    49. 49. eReader Device Programs
    50. 50. OverDrive Test Drive Devices for lending or demonstration Library buys devices OverDrive provides support materials Set-up and clean-up Patrons borrow device, use library account to borrow OverDrive content from library
    51. 51. Supported Devices (as of 2/15/2013) Agasio DroPad  Kobo Vox Apple iPad  Pelican Case Asus Eee PC  Samsung Galaxy Player Blackberry PlayBook  Samsung Galaxy Tab 2 Google Nexus 7  Sony Reader Wi-Fi  Toshiba Thrive
    52. 52. Set-up/Clean-up Example
    53. 53. 3M eReaders  $150  Loan to patrons  Patrons select titles  Reset when returnedJohn Larson, St. Paul Public Library, Minnesota
    54. 54. Amazon Whispercast Centrally manage kindles Schools or businesses Create accounts for users Group users Control device settings Distribute content Track purchases
    55. 55. Barnes and Noble Managed Digital Locker Supports schools Requisitions and purchase orders Work with local B&N store to:  register devices, install accessories, download content Three plans 1) Fully site managed 2) Partially corporate managed 3) Fully corporate managed Dawn Nelson, Osseo, MN Area Schools
    56. 56. Fully Managed Digital Locker School library:  Have or create Institutional Account  Must sign a Term of Sale  Tax exempt number  Limited discounts – being at 25  Select first books- must purchase 1:1 B & N Corporate  Registers each device  Generates random email address – you can select those  Ex – Rush Creek - rcnook1@_______  Loads the books you have ordered
    57. 57. Apple App Store Volume Purchase Plan iOS apps and iBooks (some publishers) Program manager at your school Multiple facilitators Purchase volume vouchers App discounts for 20+ copies (50%) Can sync multiple devices from one iTunes account
    58. 58. Marketing & Training
    59. 59. Attracting Readers Buy the content they want to read Let them touch the devices Take laptops and readers to events Connect content and devices to curriculum Use devices to provide reference service
    60. 60. Making eBooks Visible Staff Digital Library Website Discovery Station Book cover posters Shelf Tags QR Codes Guides/websites
    61. 61. Training the Public Workshops  BYOD  Stick with basics Tutorials  Videos  Print instructions/screen shots On demand demos  Devices at library  Dummy accounts
    62. 62. Training Staff Content  Downloadable/view onlineWorkshops  Loan periods per vendorSmall group DevicesOne-2-one  Registering ADE orRebate programs downloading reading apps  Transferring e-content Troubleshooting  Documentation/manuals  Vendor “help” areas
    63. 63. Recommended ReadingsSo you want to start a Kindle lending program? a library loan a loaded ebook reader? blog.librarylaw.comNew ereader interactive database comes online post: Libraries, digital lending, and eReaders
    64. 64. Resources ALA Econtent content Not So Distant Future – No Shelf Required – ALA TechSource blog - LJ/SLJ ebook Summit –
    65. 65. Questions? sue.polanka@ Twitter @noshelfrequired