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How Response Channels Differ – Email, Phone, Chat and Walk
In An exploration of the data about how different response channels behave once they make contact with the property. A growing body of knowledge suggests that consumers use different contact channels at different times in their buying consideration.
These channels have their own best practices and implications. We’ll send you out on a high note with a better understanding of how to handle inquiries that come in by phone, email, chat, or other.
- Howard Tager, CEO, Tiger Lead Solutions
- Peggy Hale, Vice President of Sales, Marketing & TrainingMorgan Properties
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