#AIIM

The Global Community of Information
Professionals

The REAL value of
governance: An
#AIIM14 #infochat
With your pan...
#AIIM

The Global Community of Information
Professionals

#infochats: conversation, 140
characters at a time
To stay up-to...
+ Q1: Let’s quickly set a baseline: Define/explain
#infogov #infochat #governance #ECM #infochaos
@nickinglis: A1: #InfoGo...
+

Q1: Or as Monica Crocker said:
Governance is strategic

After that it gets fuzzy.

#AIIM
Q2: I know all of you think #governance is good.
Favorite excuse heard for not doing #infogov


Chris Walker @chris_p_wal...
There was a general consensus
that there is no valid excuse.
Because the task can seem overwhelming, simplifying things (d...
+

No good excuses, cont’d

@nickinglis
A2 Favorite excuse 4 not doing #infogov: "We're already sending our boxes to
(vend...
+ Q3: How do you overcome resistance to
#infogov
Chris had the most succinct view of this, echoed by most folks afterwards...
+

Overcoming Resistance

@nickinglis suggested going Bull Durham and scaring ‘em.
@Info_Currency and a few others pointed...
+ How do you explain #ROI of #infogov to the
bean counter types?
Steve's had too many of these conversations:
@steveweissm...
+

ROI, continued
Steve Weissman mentioned the value of information, Monica brought
the conversation to brass-tack reality...
+

More Info . . . And #AIIM14!!!!

For the entire #infochat transcript, check it out on Storify:
http://storify.com/AIIMc...
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The REAL Value of Governance: An AIIM #infochat Wrap

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In this governance #infochat wrap, 4 AIIM14 speakers share their thoughts on the value of governance, favorite excuses they've heard for not embarking on a governance program, and more.

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The REAL Value of Governance: An AIIM #infochat Wrap

  1. 1. #AIIM The Global Community of Information Professionals The REAL value of governance: An #AIIM14 #infochat With your panelists: Chris Walker, Jeff Lews Nick Inglis, and Monica Crocker. That is: Chris_p_walker; Info_Currency; NickInglis; and Rec_Rocker. You can meet and learn from our panelists from April 1 – 3 at AIIM 2014. We hope to see you there! #AIIM
  2. 2. #AIIM The Global Community of Information Professionals #infochats: conversation, 140 characters at a time To stay up-toAIIM hosts #infochats throughout the date, follow year on a variety of content-related topics. @AIIMcmty and #infochat for updates. #AIIM
  3. 3. + Q1: Let’s quickly set a baseline: Define/explain #infogov #infochat #governance #ECM #infochaos @nickinglis: A1: #InfoGov is the set of policies, rules, roles, procedures and technology designed to reduce an org's information risk. #infochat @Info_Currency My motto is: Information without governance is chaos." #infochat @steveweissman A1. Rolling Stones: "taking care of business." One piece of information at a time! #infochat #infogov @chris_p_walker @dgschultz @Info_Currency Mine's "Good governance is good business" #infochat #AIIM
  4. 4. + Q1: Or as Monica Crocker said: Governance is strategic After that it gets fuzzy. #AIIM
  5. 5. Q2: I know all of you think #governance is good. Favorite excuse heard for not doing #infogov  Chris Walker @chris_p_walker: A2 - It doesn't apply to us. #infochat Steve Weissman @steveweissman A2) "What's #governance?" Yes, really. #infochat #infogov Monica Crocker @Rec_Rocker #infochat favorite #governance excuse: we'd need to apply it to EVERYTHING...that's not feasible, so let's not start Nick Inglis @nickinglis A2 Favorite excuse 4 not doing #infogov: "We're already sending our boxes to (vendor name), we don't need anything fancy." #infochat #AIIM
  6. 6. There was a general consensus that there is no valid excuse. Because the task can seem overwhelming, simplifying things (dumbing it down) can get you started. Especially for, those in charge: @Rec_Rocker: #infochat valid excuses: don't know how to make it a priority to upper management That’s not a valid excuse, but it is a valid reason for not getting governance off the ground. @steveweissman @nickinglis @chris_p_walker A2 - Separating policy, process fm technology can simplify equation for many #InfoGov. #infochat Listen to our #governance panelists at #AIIM14! #AIIM
  7. 7. + No good excuses, cont’d @nickinglis A2 Favorite excuse 4 not doing #infogov: "We're already sending our boxes to (vendor name), we don't need anything fancy." @Info_Currency A2 Favorite excuse 4 not doing #infogov: "We're already sending our boxes to (vendor name), we don't need anything fancy." #infochat #AIIM
  8. 8. + Q3: How do you overcome resistance to #infogov Chris had the most succinct view of this, echoed by most folks afterwards: @chris_p_walker @AIIMcmty A3 - align to core biz drivers, deal w/immediate pain points. Don't go all Enterprise-y from day 1. #infochat @Info_Currency: A3 #infochat resistance is futile when staff is educated and examples of poor governance is made by companies like Target and Barclays @mtuip: @AIIMcmty you start with accountability http://www.arma.org/r2/generally-accepted-br-recordkeepingprinciples/accountability … #infochat #AIIM
  9. 9. + Overcoming Resistance @nickinglis suggested going Bull Durham and scaring ‘em. @Info_Currency and a few others pointed out that FUD isn’t the only selling point A3 #infochat show them how #governance will make life easier, everyone wants more efficient processes #AIIM
  10. 10. + How do you explain #ROI of #infogov to the bean counter types? Steve's had too many of these conversations: @steveweissman: v-e-r-y s-l-o-w-l-y RT @AIIMcmty: Q4: How do you explain #ROI of #infogov to the bean counter types? #infochat #AIIM #AIIM14 #infochaos @Rec_Rocker #infochat Q4 #ROI of #infogov I can't help but pull out the "costs" chart, cuz people understand it [Monica has also have started a "success measures" list for her program @mtuip quarterly and annual assessment outlining where you are and where you want go, tie goals into regulation and biz objectives #infochat Chris_p_walker A4 @AIIMcmty Don't. Explain ROI of solving a problem for whoever has the problem. Establish metrics early and the measure. #infochat #AIIM
  11. 11. + ROI, continued Steve Weissman mentioned the value of information, Monica brought the conversation to brass-tack reality: @Rec_Rocker #infochat #ROI of #infogov @info_currency...and how that information actually MAKES MONEY and how that disposition actually SAVES MONEY #AIIM
  12. 12. + More Info . . . And #AIIM14!!!! For the entire #infochat transcript, check it out on Storify: http://storify.com/AIIMcmty/infochat-the-real-value-of-governance Want to see our panelists in action? Join us from April 1 – 3 in Orlando for AIIM 2014 Conference. We’ll see you there! #AIIM

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