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Ready for 2020? The Digital Enterprise Emerges
 

Ready for 2020? The Digital Enterprise Emerges

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Our world is going through an unprecedented digital disruption, caused by the convergence of multiple breakthrough technologies. While enough has been said about the technologies causing this ...

Our world is going through an unprecedented digital disruption, caused by the convergence of multiple breakthrough technologies. While enough has been said about the technologies causing this disruption, we shall examine in this session its impact on the enterprise by the year 2020. We will discuss why an enterprise needs a content and information management strategy to become a digital enterprise, what are the components of a digital enterprise and what role will the IT department play in it's implementation.

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    Ready for 2020? The Digital Enterprise Emerges Ready for 2020? The Digital Enterprise Emerges Presentation Transcript

    • #AIIM14  #AIIM14   #AIIM14   Emergence  of  the  Digital  Enterprise       Are  You  Ready  for  2020?     Lubor  Ptacek   VP,  Product  Marke6ng   OpenText   @lptacek  
    • #AIIM14   How will information technology impact your company in the year 2020?
    • #AIIM14   Disrup<ve  Innova<on   We  are  living  in  a  6me  of   massive  disrup6on  where   informa6on  and  the  way  we   use  it  is  changing  the  rules   of  business     Informa6on  is  at  the     heart  of  the  disrup6on      
    • #AIIM14   Digital  Disrup<on  is  Stronger  and  Faster   Source:  Assess  your  digital  disrup6on  Readiness  Now  by  Corinne  Munchbach,  Forrester  Research   1   100   1/10th the cost 100 x the power 10 x the innovators WebDisruption DigitalDisruption
    • #AIIM14   The  Digital  Age   Informa6on  drives  innova<on  and   growth   Informa6on  leads  to  greater  insight,  higher   customer  sa6sfac6on,  accelerates  6me  to   market,  helps  to  open  new  opportuni6es,   and  enables  you  to  remain  compe66ve   Informa6on  is  a  key  strategy   component  for  every  organiza6on        
    • #AIIM14   Informa<on  will   be  the  currency   of  the  digital   economy   Enterprise Information
    • #AIIM14   The  Digital  Enterprise   By  2020,  all  of  the  major   opera6ng  func6ons  of  the   enterprise  will  be  digital   Enterprises  will  focus  on  three  key   stakeholders:   §  Customers   §  Employees   §  Suppliers  
    • #AIIM14   Customers   §  Experience  will  be  cri6cal   throughout  the  en6re  customer   lifecycle   §  Most  buying  decisions  will  be  made   before  contac6ng  vendor   §  Most  purchases  will  be  done  online   §  Marke6ng  will  have  to  be  relevant  -­‐   u6lize  loca6on,  situa6on,  and   presence  
    • #AIIM14   Employees   By  2020,  majority  of  the   workforce  will  be  digital  na<ves     The  workplaces  of  the  future  will   be:   §  Social  rather  than  hierarchical   §  Ideas  are  what’s  valued   §  Flexible,  mobile,  global   §  Technology  savvy  
    • #AIIM14   Suppliers   §  Digital  enterprise  will  create  a   demand  for  a  real-­‐6me  value   chain  integra6ng  with   suppliers,  agents,  and  business   partners   §  Fast,  agile,  and  accurate  supply   chain  will  become  cri6cal  for   customer  experience  
    • #AIIM14   The  Innova<on  Agenda   The  strategic  CIO  needs  to  partner  with  the   line  of  business  to  drive  an  agenda  of   innova6on  and  growth,  by  accelera6ng   §  Time  to  Market   §  R&D,  Marke6ng   §  Time  to  Revenue   §  Produc6on,  Opera6ons   §  Time  to  Sa<sfac<on   §  Sales,  Services        
    • #AIIM14   Time  to  Market   The  CIO  must  work  with  Research   and  Development  to  s6mulate  the   idea6on  process,  and  with   Marke<ng  to  help  them  drive   awareness  and  demand  for  new   products  and  services  
    • #AIIM14   Time  to  Revenue   The  CIO  has  to  team  up   with  Opera<ons  and   Produc<on  to  accelerate   the  delivery  of  new   business  ini6a6ves,  and   reduce  the  6me  between   order  and  invoice  
    • #AIIM14   Time  to  Sa<sfac<on   The  CIO  needs  to  partner   with  Sales  and  Services  to   help  them  open  more  doors,   close  more  business  and   achieve  higher  levels  of   customer  sa6sfac6on  
    • #AIIM14   Security  and  Governance   The  CIO  must  provide  a  secure   working  environment  across   all  business  func6ons  that   meets  the  need  to  achieve   compliance  without   compromising  produc<vity   and  the  engagement  of  the   workforce  
    • #AIIM14   Building  the  Digital  Enterprise   Digital Governance and Security Digital Experience Digital Workplace Digital Supply Chain CustomersEmployeesSuppliers
    • #AIIM14   Fabric  of  the  Digital  Enterprise   Digitization Social Governance Applications Security Processes Integration Experience
    • #AIIM14   Enterprise Information Management is the set of technologies and practices that maximize the value of information while minimizing its risks
    • #AIIM14   Enterprise  Informa<on  Management   Discovery Business Process Management Enterprise Content Management Customer Experience Management Information Exchange
    • www.aiim.org/infochaos   Do  YOU  understand  the  business     challenge  of  the  next  10  years?   This  ebook  from  AIIM  President   John  Mancini  explains.  
    • #AIIM14   Thank  You!   @opentext   @lptacek