Not Your Father's Capture

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Our industry has changed dramatically from its roots in scanning paper to today's diversity of content capture. Where do things stand and where are they headed? This session will highlight 5 challenges that operations face as a result of the changing face of capture. We'll provide best practices based on real case studies for addressing these challenges.

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Not Your Father's Capture

  1. 1. #AIIM14  #AIIM14   #AIIM14   Not  your  father’s  data  capture!   Mark  Brousseau   President   Brousseau  &  Associates   @markbrousseau  
  2. 2. #AIIM14   Our  agenda   §  How  capture  is  changing   §  What  this  means  to  you   §  What  you  should  do  about  it   §  Some  real-­‐world  examples   §  QuesFons  &  answers  
  3. 3. #AIIM14   Your  father  
  4. 4. #AIIM14   Your  father’s  Buick  
  5. 5. #AIIM14   Not  your  father’s  Buick  
  6. 6. #AIIM14   Your  predecessor  
  7. 7. #AIIM14   Your  predecessor’s  opera9on  
  8. 8. #AIIM14   Your  predecessor’s  opera9on  
  9. 9. www.aiim.org/infochaos   Do  YOU  understand  the  business     challenge  of  the  next  10  years?   This  ebook  from  AIIM  President   John  Mancini  explains.  
  10. 10. #AIIM14   Your  predecessor’s  opera9on  
  11. 11. #AIIM14   Ch-­‐ch-­‐ch-­‐ch-­‐changes  …   =  
  12. 12. #AIIM14   Change  #1   Fewer  documents?   Don’t  believe  the  hype!  
  13. 13. #AIIM14   Higher  document  volumes  
  14. 14. #AIIM14   Lots  of  document  types  
  15. 15. #AIIM14   Change  #2:   SFll  lots  of  mail  …  
  16. 16. #AIIM14   New  delivery  channels   +  
  17. 17. #AIIM14   New  delivery  channels   Source:  Brousseau  &  Associates  
  18. 18. #AIIM14   Change  #3   Less  of  this  …   …  more  of  this!  
  19. 19. #AIIM14   Higher  scanning  volumes  
  20. 20. #AIIM14   Higher  scanning  volumes   §  Reduce  storage  costs   §  Enhance  service   §  Speed  decision-­‐making   §  Increase  collaboraFon   §  Improve  compliance  
  21. 21. #AIIM14   Change  #4  
  22. 22. #AIIM14   More  onerous  data  capture  
  23. 23. #AIIM14   Change  #5  
  24. 24. #AIIM14   Acronym  Pop  Quiz!   §  ECM   §  CRM   §  ERP   §  CIS   §  GIS   §  G/L  
  25. 25. #AIIM14   To  summarize   You  are  likely  receiving     § …  more  documents   § …  from  more  sources   § …  with  greater  scanning  requirements   § …  and  greater  data  capture  requirements   § …  and  a  greater  need  for  speed!  
  26. 26. #AIIM14   What  should  you  do?!?   No,  not  that!  
  27. 27. #AIIM14   Start  here!  
  28. 28. #AIIM14   …  and  here!  
  29. 29. #AIIM14   Intelligent  data  capture   NOT  your  father’s  data  capture:   § Document  classificaFon   § Data  extracFon   § In-­‐line  document  capture   § Automated  document  sorFng  
  30. 30. #AIIM14   Intelligent  data  capture   Passport  applicaFons  
  31. 31. #AIIM14   $500,000  a  year  opportunity!   Intelligent  Scanning   versus  Scan-­‐to-­‐Server   Source:  ibml  
  32. 32. #AIIM14   A  REAL  case  study   Goals:   §  Improve  EHR  availability   §  Enable  collaboraFon   §  Prepare  for  acquisiFons   §  Consolidate  operaFons  
  33. 33. #AIIM14   The  REAL  results   §  5%  lower  costs  per  image   §  4  reallocated  FTEs   §  80%  fewer  separator  sheets   §  120%  faster  turnaround   §  Improved  DSO  
  34. 34. #AIIM14   Another  REAL  case  study   Goals:   §  Reduce  document  prep   §  Speed  prescripFon  processing   §  Reduce  keying   §  Reduce  paper  handling  
  35. 35. #AIIM14   More  REAL  results   §  5X  increase  in  orders   processed  per  hour   §  75%  fewer  FTEs   §  1  less  processing  shif   §  Fewer  excepFons  
  36. 36. #AIIM14   Why  this  all  maYers     More  documents  …   …  and  more  data  capture!  
  37. 37. #AIIM14   Would  you  rather  …   A.   B.   C.  
  38. 38. #AIIM14   Thanks!   Mark  Brousseau,  President   Brousseau  &  Associates   717-­‐767-­‐2574:  office   410-­‐262-­‐5078:  mobile   M_brousseau@msn.com   @markbrousseau   Not  my  father!  

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