Enterprise Content Management Evolved

530
-1

Published on

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
530
On Slideshare
0
From Embeds
0
Number of Embeds
5
Actions
Shares
0
Downloads
24
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Enterprise Content Management Evolved

  1. 1. #AIIM14  #AIIM14   #AIIM14   ECM  EVOLVED   The  New  ERA  of  How  Work  Gets  Done   Pete  Smerald   Director  Product  MarkeGng  and  Field  Enablement   EMC’s  Intelligent  InformaGon  Group   @twiNer  
  2. 2. #AIIM14   Discussion  Topics   §  Store  and  retrieve  is  good,  but  making  use  of  the   informaGon  is  beNer   §  ECM  has  moved  from  the  back  office,  to  the  front   office,  to  the  mobile  office   §  Cloud  is  redefining  how  work  gets  done  
  3. 3. #AIIM14   ECM  is  an  Evolving  Process   ECM  is  an  ongoing  and  evolving  strategy  for   maximizing  how  your  content  will  be  used   Content   Process     CollaboraGon  
  4. 4. #AIIM14   Driving  Forces  Behind  ECM     §  Process  efficiency   §  CommunicaGons   §  Internal  Visibility   §  Regulatory  Compliance  
  5. 5. #AIIM14  
  6. 6. #AIIM14  
  7. 7. #AIIM14   Case  Management  Extends  ECM   Gartner  Report:  Cri?cal  Capabili?es  for   Case  Management  Frameworks   March  2014   “Case  work  is  nonrou-ne;  typically,    each  work  item  —   aka  "case"  —  is  a  unique  situa-on  that  involves  complex   interac-ons  between  content,  people,  and  business  or   regulatory  policies  to  achieve  an  op-mal  outcome.”  
  8. 8. #AIIM14   •  Capturing  and  storing  all   relevant  business  arGfacts   such  documents,  data,  social   interacGons  and  comments     •  Quickly  locaGng  relevant   content  arGfacts  and  linking  to   processes  or  cases   •  Convergence  of  ECM,  BPM,   and  AnalyGcs  to  drive  beNer   informaGon  worker   producGvity   Case  Management  Extends  ECM  
  9. 9. #AIIM14   Process   Collabora?on   People   Analysis   All  InformaGon  in  Context    Case  Management   Awareness   Capture  &  Output  
  10. 10. #AIIM14   Cross  Applica?on  Loan  Processing   Use  Case   Apply   Underwrite   Close     Service   Payoff   Capture   ECM   Process   Case  File   CommunicaGon   Analysis  
  11. 11. #AIIM14   Case  Management   Systems   are  not  DesGnaGons  
  12. 12. www.aiim.org/infochaos   Do  YOU  understand  the  business     challenge  of  the  next  10  years?   This  ebook  from  AIIM  President   John  Mancini  explains.  
  13. 13. #AIIM14   GLOBAL REINSURANCE COMPANY Case Management •  Banking Mid- & Back-Office •  Investigations & Exceptions •  Fraud & Anti-Money Laundering Unique Solution Elements •  Re-use enterprise repository to lower TCO •  MOREC compliant Records Management •  Integrated data retention policy on Centera “…we use SAP CM & Documentum together to eliminate paperwork and to store AML SARS filings alongside Case Data archives for consistent Compliance…”
  14. 14. #AIIM14   The  way  we  work  is  changing   Share  Access   Send   Anytime Anywhere Any Device
  15. 15. #AIIM14   SYNC  &  ACCESS   FILES  WITH     NO  EXTRA   STEPS   OUTSIDE  FIREWALL  INSIDE  FIREWALL   IPAD  MACBOOK  AIR   IPHONE  WINDOWS  8   IPHONE   ANDROID   MS  SURFACE   Users  Like  &  IT  Trust   Save  a  file  in  any  folder  and   it’s  synced/accessible   everywhere  
  16. 16. #AIIM14   END  USER  &   PROCESS-­‐DRIVEN   SHARING   Securely  share  content  beyond  the   firewall  through  a  business   process  
  17. 17. #AIIM14   THE  3RD  PLATFORM  OF  IT
  18. 18. #AIIM14   ON-­‐PREMISE   OFF-­‐PREMISE   CUSTOMER   MANAGED   EMC   MANAGED   SINGLE  TENANT   MULTI-­‐TENANT   DEPLOYMENT   SOLUTIONS  
  19. 19. #AIIM14   REDEFINING EVERYTHING WE DO Expanding to the 3RD Platform
  20. 20. #AIIM14   NEXT  STEPS   Visit  EMC:   www.emc.com/ecm     Stop  by  our  booth  for  demonstraGons   and  more  informaGon  
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×