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Building the Information Governance Business Case Within Your Company

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Information Governance is a critical component in today’s business world to ensure that ALL information is visible, organized, and compliant. This solution can help your business to gain a competitive …

Information Governance is a critical component in today’s business world to ensure that ALL information is visible, organized, and compliant. This solution can help your business to gain a competitive edge through the strategic and economic use of information. Despite the critical need, many companies still struggle to get funding and buy-in from upper management to move initiatives forward. This presentation will highlight key focus points for IG advocates to get internal stakeholders on board.

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  • 1. #AIIM14  #AIIM14   #AIIM14   Building  the  Informa2on   Governance  Business  Case   within  Your  Company.   Robert  Hamilton   Global  Vice  President   Recall  Technology@twi@er  
  • 2. #AIIM14   What  is  Informa2on  Governance?   §  Informa2on  Governance  (IG):  is  the  process  by  which  organizaCons   enforce  desirable  behavior  in  the  creaCon,  use,  archiving  and  disposiCon   of  corporate  informaCon.  The  goal  of  informaCon  governance  is  to  ensure   compliance  with  laws  and  regulaCons,  miCgate  risks  and  protect  the   confidenCality  of  sensiCve  company  and  customer  data  1.       §  InformaCon  governance  also  helps  to  ensure  that  organizaCons  handle   informaCon  in  the  most  economical  way,  thereby  increasing  its  value.   1.  Source:  Gartner    
  • 3. #AIIM14  #AIIM14   #AIIM14   Informa2on   Overload  
  • 4. www.aiim.org/infochaos   Do  YOU  understand  the  business     challenge  of  the  next  10  years?   This  ebook  from  AIIM  President   John  Mancini  explains.  
  • 5. #AIIM14   Summary  of  Business  Problem   Exponential Growth in Content + Increase in Enforcement of Regulations = Increase in Cost & Risk Exponen2al  Growth     In  volume  of  electronic  content   SEC  17a-­‐4   Title  21  CFR  11   MiFID   Basel  II   DoD  5015.2   Increased   Regulatory  Enforcements   How  do  we  manage  massive  growth  in  content  over  mulCple  repositories?   How  do  we  comply  with  increased  enforcement  of  laws/regulaCons?   How  can  we  keep  our  cost  and  risk  in  control?   How  can  we  keep  our  organizaCons  efficient  and  focused  on  business  goals?     Public  and   Private   Clouds   Shared  Drives  
  • 6. #AIIM14   Summary  of  Business  Problem/   Market  Needs   Increased   Regula2ons   Uncontrolled   Content   Exponen2al   Growth   75%  of  organizaCons  consider  File  Share  and  Sync  most  important  for  collaboraCon2   88%  of  organizaCons  are  looking  for  IG  soluCons  to  reduce  cost  &  increase  efficiency3   Source:  1.  ;  2.  Doug  Magnuson,  IBM  2.  AIIM  Industry  Watch  Content  CollaboraCon,  Feb  2014,  3.  Forrester’s  Global  Q1  2013  InformaCon   Strategy  and  Architecture,   90%  of  all  informaCon  was  created  in  last  2  years1  
  • 7. #AIIM14   Cost  Factors   Organizations have reached a tipping point and need a comprehensive solution Source:    1.  McKinsey  Global  InsCtute  2.  Gartner  3.  IDC,  The  2011  Digital  Universe  Study;  4    RAND  study  on  eDiscovery,  2012   Up  to  80%  of  infrastructure  is  used  to  support  duplicate  data1   75%  of  IT  budget  is  spent  on  infrastructure  maintenance2   eDiscovery  cost  for  1GB  of  data  could  be  up  to  $18,0004     Qualcomm  pays  $12.4MM  in  discovery  fees   Storage  Cost  per  GB  down,  but  supporCng  IT  investment  up3   -6- IT  Infrastructure  Cost   Li2ga2on  Cost  
  • 8. #AIIM14   Missing  informa2on  is  costly  –     very  costly   Source:    IDC,  Bridging  the  InformaCon  Worker  ProducCvity  Gap,  Sep  2012  
  • 9. #AIIM14   Data  Quality   If an average Fortune 1000 company can increase the usability of its data by just 10%, the company could expect an increase of over 2 billion dollars. (Source: InsightSquared ) Performing  data  quality  best  pracCces  can  increase  profitability  by  up  to  66%.   Poor  data  quality  costs  businesses  $600  billion  annually.   Low  data  quality  can  cause  business  20%-­‐35%  of  the  operaCng  revenue.   Cost  of  Poor  Data  Quality   Poor  Data  Quality  Notes   Poor  data  quality  is  cited  as  the  #1  reason  for  project  overruns.   Source:    Chad  Luckie,  Fathom    h@p://www.fathomdelivers.com/blog/analyCcs-­‐and-­‐big-­‐data/big-­‐data-­‐facts-­‐and-­‐staCsCcs-­‐that-­‐will-­‐shock-­‐you/  
  • 10. #AIIM14  #AIIM14   #AIIM14   The  Business  Case  
  • 11. #AIIM14   Business  Case  Factors   NO ACTION = Increased Cost, Increased Risk and Reduced Efficiency -10- Decrease  Cost   Decrease  Risk   Increase  Efficiency  
  • 12. #AIIM14   Falling  Storage  Costs  –     Rising  Investment   Source:  International Data Corporation, Digital Universe Study, June 2011 Storage Cost per GB has gone down but the investment in infrastructure to support storage has doubled from $2.5 trillion to $5 trillion in last 7 years
  • 13. #AIIM14   Risk  Factors:  Policies   Source:    Recall  -­‐  AIIM  Industry  Watch,  Feb  2013   Risk increases multifold with NO or legally insufficient policies 61%  DO  NOT  have  a  solid  informaCon  governance  policy   Only  30%  have  enterprise-­‐wide  policies   Which  category  does  your  organizaCon  fall  under?  
  • 14. #AIIM14   Risk  Factors:  Policy   Enforcement   Policies are no better, if you can not implement them! 85%  of  the  companies  have  not  enforced  their  policies  yet   22%  are  not  taking  the  implementaCon  seriously   Source:    Recall  -­‐  AIIM  Industry  Watch,  Feb  2013   52%  have  policies  that  are  not  implementable  
  • 15. #AIIM14   Consequences  of  No  Governance   Source:    Recall  –  AIIM  Industry  Watch  
  • 16. #AIIM14   Efficiency  Factors   The timeliness of quality decision making directly impacts your bottom line! On  average  an  informaCon  worker  spends  48-­‐72  minutes  locaCng  informaCon  daily1   Inability  to  access  informaCon  when  needed  for  business  decisions   Business  analyCcs  is  not  meaningful  without  accuracy  of  informaCon   Decision  Making   Produc2vity   Opportunity  cost  of  this  wasted  Cme  is  equivalent  to  $19,  372  per  employee  per  year1   Source:    1.  IDC,  Bridging  the  InformaCon  Worker  ProducCvity  Gap,  Sep  2012,  Cost  calculaCons  assume  $75,000  annual  CTC  per  employee   Efficiency  Gain  has  become  a  stronger  business  driver  than  Risk  MiCgaCon  
  • 17. #AIIM14  #AIIM14   #AIIM14   The  ROI  of  IG  
  • 18. #AIIM14  
  • 19. #AIIM14  
  • 20. #AIIM14  
  • 21. #AIIM14  
  • 22. #AIIM14  
  • 23. #AIIM14  
  • 24. #AIIM14  #AIIM14   #AIIM14   Q  &  A  
  • 25. www.aiim.org/infochaos   Do  YOU  understand  the  business     challenge  of  the  next  10  years?   This  ebook  from  AIIM  President   John  Mancini  explains.