From idea to implementation: creating end-to-end flow in project organizations - Patrick Steyaert

Lean-Kanban Europe 2010 End-to-end flow From idea to implementation Creating d t C ti end-to-end fl d flow i in project organisations Lean-Kanban Europe Antwerpen, September 2010 www.TeamProsource.eu www.TeamProsource.eu Accelerated projects and services flow through 360°improvement 360°diagnostic and improvement to accelerate the flow of projects and services A competence improvement platform, platform including public training training, in-company training programmes, and coaching Flexible staffing of highly skilled resources with quality guarantee End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 2 (c) TeamProsource 2010 1

Lean-Kanban Europe 2010 End-to-end flow Accelerated projects and services flow through 360°improvement Let s Let's enter into a dialogue, shall we? TeamProsourceEU TeamProsource LinkedIn company page TeamProsource LinkedIn group ProsourceAcademy LinkedIn group End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 3 Lange wapper (aka Osterweel verbinding) End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 4 (c) TeamProsource 2010 2

Lean-Kanban Europe 2010 End-to-end flow From idea to implementation discovery delivery Understand what to deliver Deliver according commitment Business Engineering End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 5 Feedback and feed forward discovery delivery Understand what to deliver Deliver according commitment Misinformed commitment Failure load End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 6 (c) TeamProsource 2010 3

Lean-Kanban Europe 2010 End-to-end flow Flow discovery delivery Understand what to deliver Deliver according commitment FLOW End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 7 Even bigger feedback loops discovery delivery Understand what to deliver Deliver according commitment FLOW End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 8 (c) TeamProsource 2010 4

Lean-Kanban Europe 2010 End-to-end flow End-to-end flow discovery delivery Understand what to deliver Deliver according commitment FLOW FLOW End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 9 … linearly or iteratively Linear Iterative • The user is engaged at the • The user is continuously involved in beginning and at the end the project • The needs are discovered at the • The needs are discovered start and the results of the project incrementally and project results are are delivered at the end also delivered incrementally • Benefits are realised (long) after the • Benefits are realised incrementally project has ended during the project Implementation Discovery Implement Discovery Strategy Delivery ation Delivery Strategy End-to-end flow | Lean-Kanban Belgium 2010 www.TeamProsource.eu 10 (c) TeamProsource 2010 5

Lean-Kanban Europe 2010 End-to-end flow One size fits all … or not? Every project is unique … … but some are more unique than others! Become the 360° PM | PMI BeNeLux 2010 www.TeamProsource.eu 11 End-to-end kanban so that projects flow through the organisation End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 12 (c) TeamProsource 2010 6

Lean-Kanban Europe 2010 End-to-end flow Delivery starts with an informed commitment • The supplier shall provide that all of user data is to be recoverable to within one working day, with 99.9 percent p reliability. End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 13 … rapidly converges Inspiration.: http://Alistair.Cockburn.us Knowledge growing Business value growing (risk reduction) End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu time 14 (c) TeamProsource 2010 7

Lean-Kanban Europe 2010 End-to-end flow …by eliminating risks and options Step-wise refinement allows you to move from vague idea to realization eliminating risks and options as you go. End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 15 This has led to kanban for delivery • Value stream of products in different stages of development • Limit work-in- progress • Pull of work Pull of work through WIP constraints End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 16 (c) TeamProsource 2010 8

Lean-Kanban Europe 2010 End-to-end flow Delivery kanban WIP Limit Training 2 2 1 Proposals Scope Elaborate Realize Done pull pull pull Scope Elaborate Training content content delivery package End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 17 Discovery generates options Discovery prepares informed commitment by generating options. i b i i End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 18 (c) TeamProsource 2010 9

Lean-Kanban Europe 2010 End-to-end flow …finding what you are not looking for Ref.: Front End of Innovation, Peter A. Koen, Ph.D. End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 19 Serendipity can be shaped Serendipity can End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu be shaped 20 (c) TeamProsource 2010 10

Lean-Kanban Europe 2010 End-to-end flow Be prepared to scale fast Pivot point Delivers nearly no knowledge (or risk reduction) End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu time 21 Requirements for a kanban for discovery • Reliably produces (high value) options – Requisite variety of options to start with – Manage the cost of failure • Value stream with – many low effort options at the start – Few high effort options at the end End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 22 (c) TeamProsource 2010 11

Lean-Kanban Europe 2010 End-to-end flow Training discovery kanban Minimal options p Training 5 2 1 ideas Speculate Explore Adapt Done Cancel pull pull Customer Market Full validation probe marketing End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 23 Training discovery kanban Minimal options p Training 5 2 1 ideas Visualize workflow option flow Speculate Explore Adapt Done Ensure minimal options Limit work in progress Measure & manage flow Make process policies explicitCancel pull pull Use models to recognize improvement Customer Market Full validation opportunities probe marketing End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 24 (c) TeamProsource 2010 12

Lean-Kanban Europe 2010 End-to-end flow Reflection • Avoid – Discovery = brainstorming – Under pressure generate more options – Being to tied up in long shot opportunities End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 25 End-to-end flow discovery y delivery y • Value stream of • Value stream of options products • Ensure minimal • Limit work-in- options progress • Pull of options • Pull of work End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 26 (c) TeamProsource 2010 13

Lean-Kanban Europe 2010 End-to-end flow patrick.steyaert@teamprosource.eu Follow us on 360°Project Manager LinkedIn group http://www.linkedin.com/groups?gid=3177436 End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu www.TeamProsource.eu 27 (c) TeamProsource 2010 14

From idea to implementation: creating end-to-end flow in project organizations - Patrick Steyaert

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