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Cultural Competence for HIV/AIDS Services and Agencies
Cultural Competence for HIV/AIDS Services and Agencies
Cultural Competence for HIV/AIDS Services and Agencies
Cultural Competence for HIV/AIDS Services and Agencies
Cultural Competence for HIV/AIDS Services and Agencies
Cultural Competence for HIV/AIDS Services and Agencies
Cultural Competence for HIV/AIDS Services and Agencies
Cultural Competence for HIV/AIDS Services and Agencies
Cultural Competence for HIV/AIDS Services and Agencies
Cultural Competence for HIV/AIDS Services and Agencies
Cultural Competence for HIV/AIDS Services and Agencies
Cultural Competence for HIV/AIDS Services and Agencies
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Cultural Competence for HIV/AIDS Services and Agencies

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A report on a project which aimed to increase the capacity of HIV services and organisations to work with culturally and linguistically diverse (CALD) communities, and to increase the inclusion of …

A report on a project which aimed to increase the capacity of HIV services and organisations to work with culturally and linguistically diverse (CALD) communities, and to increase the inclusion of people living with HIV/AIDS (PLWHA) from CALD backgrounds in the strategic planning of HIV/AIDS services. This paper was presented by Nandini Ray from the Multicultural HIV/AIDS and
Hepatitis C Service at the AFAO HIV Educators Conference 2008.

Published in: Health & Medicine
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  • The Multicultural HIV/AIDS and Hepatitis C Service is a state wide organization operating under the auspices of SSWAHS. Our core purpose is to address the needs of CALD populations in the areas of HIV/AIDS and Hepatitis C. We are funded by NSW Health for the provision of ongoing services as well as short term based projects. Occasionally we receive funding for National Projects such as this one – the National Cultural competency Project. This paper will discuss the development of this project and highlight a major component – The National Assessment of Learning Needs and the subsequent development of three cultural competency training modules.
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    • 1. Cultural Competence for HIV/AIDS Services and Agencies. Nandini Ray Multicultural HIV/AIDS and Hepatitis C Service
    • 2. Project Aims <ul><li>Increase the capacity of HIV services and organisations to work with culturally and linguistically diverse (CALD) communities </li></ul><ul><li>Increase the inclusion of people living with HIV/AIDS (PLWHA) from CALD backgrounds in the strategic planning of HIV/AIDS services </li></ul>
    • 3. Cultural Competence <ul><li>Cultural Competence requires that individuals and </li></ul><ul><li>organisations have a clearly defined, congruent set of </li></ul><ul><li>values and principles and demonstrate behaviors, </li></ul><ul><li>attitudes, policies, structures and practices that enable </li></ul><ul><li>them to work effectively cross culturally. </li></ul><ul><li>… More than awareness of cultural differences as it focuses </li></ul><ul><li>on the capacity of the health system to improve health and </li></ul><ul><li>wellbeing by integrating culture into the delivery of health </li></ul><ul><li>services. </li></ul>
    • 4. Why Cultural Competence? <ul><li>The latest HIV/AIDS strategy: “Revitalising Australia’s Response 2005 – 2008”,identifies CALD populations as a priority. </li></ul><ul><li>Between 2002 – 2005, 20% of national HIV notifications were amongst people born in non English speaking regions of the world. </li></ul><ul><li>The profile of HIV/AIDS among CALD communities reflects different patterns of risk with almost equal notifications divided among gay men and heterosexual men and women. </li></ul>
    • 5. National Assessment of Learning Needs <ul><li>Conducted through an online survey ( www.surveymonkey.com ) </li></ul><ul><li>Two national focus groups consisting of peak national bodies, frontline workers and health departments were established to inform the development of the survey </li></ul><ul><li>Survey was distributed by the MHAHS to HIV/AIDS services and organisations nationally. </li></ul>
    • 6. Results <ul><li>Received over 300 responses – more than double the amount expected. </li></ul><ul><li>Majority of respondents from NSW, Victoria and Queensland. </li></ul><ul><li>One third from rural/regional areas. </li></ul>
    • 7. Key Findings <ul><li>88% of total respondents stated that people from CALD communities accessed their services. </li></ul><ul><li>These respondents generally felt comfortable working with CALD communities </li></ul><ul><li>54% of respondents did not feel confident in developing CALD specific services. </li></ul><ul><li>One third of respondents stated they did not understand the specific cultural needs of their CALD clients. </li></ul>
    • 8. Key Findings <ul><li>Majority stated that CALD populations were a priority for their organisations </li></ul><ul><li>50 % of respondents felt their organisations were only ‘somewhat’ effective at reaching CALD communities. </li></ul><ul><li>Over a third felt their organisations were not culturally competent </li></ul><ul><li>Rated their own cultural competence higher. </li></ul>
    • 9. Key Findings <ul><li>Key Challenges: </li></ul><ul><li>Language and communication </li></ul><ul><li>Accessing local CALD communities </li></ul><ul><li>Values and beliefs </li></ul><ul><li>Access to services can only be improved if all aspects of cultural competency are enhanced. </li></ul>
    • 10. Training Modules <ul><li>Individual Cultural Competency </li></ul><ul><li>Working with individual CALD clients </li></ul><ul><li>Population Cultural Competency </li></ul><ul><li>Accessing and working with local CALD communities </li></ul><ul><li>Organisational Cultural Competency </li></ul><ul><li>Service and organisational systems including policies and procedure. </li></ul>
    • 11. Conclusion <ul><li>Results of the national assessment </li></ul><ul><li>indicate that a majority of respondents </li></ul><ul><li>would benefit from a tailored cultural </li></ul><ul><li>competency training package. </li></ul>
    • 12. Further information <ul><li>Multicultural HIV/AIDS and </li></ul><ul><li>Hepatitis C Service </li></ul><ul><li>Tel: 1800 108 098 </li></ul><ul><li>www.multiculturalhivandhepc.net.au </li></ul>

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