Aenc volunteer victories slides

503 views
440 views

Published on

This is the breakout session on Volunteer Victories, Duckworth at the 2013 AENC Annual Meeting.

Published in: Sports, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
503
On SlideShare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Aenc volunteer victories slides

  1. 1. Volunteer  Victories:    Recruit,  Retain  &  Maintain  Volunteer  LeadershipHolly  Duckworth,  CAE,  CMP@hduckworthLeadership  Solutions  InternationalThursday, June 13, 13
  2. 2. @hduckworth  Thursday, June 13, 13
  3. 3. Thursday, June 13, 13
  4. 4. Intentions  for  the  SessionThursday, June 13, 13
  5. 5. Intentions  for  the  Session∗ Define  what  it  means  to  be  an  effective  volunteer  and  board  member  for  any  association.Thursday, June 13, 13
  6. 6. Intentions  for  the  Session∗ Define  what  it  means  to  be  an  effective  volunteer  and  board  member  for  any  association.∗ Demonstrate  how  to  ASK  recruit  a  volunteer  in  a  personalized  manner  that  increases  your  odds  of  hearing  “Yes”.Thursday, June 13, 13
  7. 7. Intentions  for  the  Session∗ Define  what  it  means  to  be  an  effective  volunteer  and  board  member  for  any  association.∗ Demonstrate  how  to  ASK  recruit  a  volunteer  in  a  personalized  manner  that  increases  your  odds  of  hearing  “Yes”.∗ Identify  how  to  retain  your  volunteers  by  delegating  tasks  and  holding  ACCOUNTABLE  committees  who  know  the  work  contributes  to  the  association  vision  and  mission.Thursday, June 13, 13
  8. 8. Intentions  for  the  Session∗ Define  what  it  means  to  be  an  effective  volunteer  and  board  member  for  any  association.∗ Demonstrate  how  to  ASK  recruit  a  volunteer  in  a  personalized  manner  that  increases  your  odds  of  hearing  “Yes”.∗ Identify  how  to  retain  your  volunteers  by  delegating  tasks  and  holding  ACCOUNTABLE  committees  who  know  the  work  contributes  to  the  association  vision  and  mission.∗ Create  customized  ongoing  APPRECIATION  plan  that  will  grow  your  volunteer  bases  for  years  to  come.Thursday, June 13, 13
  9. 9.                                    Technology  Zone:Twitter  @hduckworthText  503  887  4112www.Facebook/leadershipsolutionsinternationalwww.leadershipsolutionsintl.comThursday, June 13, 13
  10. 10. Holly  Duckworth,  CAE,  CMPSpeaker,  Trainer  &  Volunteer:    • Travel  Portland  -­‐  US  Figure  Skating  Championships@hduckworth  Thursday, June 13, 13
  11. 11. Holly  Duckworth,  CAE,  CMPSpeaker,  Trainer  &  Volunteer:    • Travel  Portland  -­‐  US  Figure  Skating  Championships• Inaugural  Lance  Armstrong  Livestrong  Ride@hduckworth  Thursday, June 13, 13
  12. 12. Holly  Duckworth,  CAE,  CMPSpeaker,  Trainer  &  Volunteer:    • Travel  Portland  -­‐  US  Figure  Skating  Championships• Inaugural  Lance  Armstrong  Livestrong  Ride• Meeting  Professionals  International@hduckworth  Thursday, June 13, 13
  13. 13. Holly  Duckworth,  CAE,  CMPSpeaker,  Trainer  &  Volunteer:    • Travel  Portland  -­‐  US  Figure  Skating  Championships• Inaugural  Lance  Armstrong  Livestrong  Ride• Meeting  Professionals  International• President  National  Speakers  Association@hduckworth  Thursday, June 13, 13
  14. 14. Holly  Duckworth,  CAE,  CMPSpeaker,  Trainer  &  Volunteer:    • Travel  Portland  -­‐  US  Figure  Skating  Championships• Inaugural  Lance  Armstrong  Livestrong  Ride• Meeting  Professionals  International• President  National  Speakers  Association• Chair,  Component  Relations  American  Society  for  Association  Executives@hduckworth  Thursday, June 13, 13
  15. 15. Holly  Duckworth,  CAE,  CMPSpeaker,  Trainer  &  Volunteer:    • Travel  Portland  -­‐  US  Figure  Skating  Championships• Inaugural  Lance  Armstrong  Livestrong  Ride• Meeting  Professionals  International• President  National  Speakers  Association• Chair,  Component  Relations  American  Society  for  Association  Executives• Leadership  Trainer,  Green  Meetings  Industry  Council@hduckworth  Thursday, June 13, 13
  16. 16. @hduckworth  Thursday, June 13, 13
  17. 17. What  you  visualize,  you  will  actualizeWhat  do  you  see  today?@hduckworthThursday, June 13, 13
  18. 18. The  Dating  Game:@hduckworth  Thursday, June 13, 13
  19. 19. What  Traits  Do  You  Want  in  a  Volunteer?@hduckworth  Thursday, June 13, 13
  20. 20. What  Are  The  Benefits  of  Volunteering?Thursday, June 13, 13
  21. 21. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills Shared  Board  SkillsThursday, June 13, 13
  22. 22. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ LeadershipShared  Board  SkillsThursday, June 13, 13
  23. 23. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  ThinkingShared  Board  SkillsThursday, June 13, 13
  24. 24. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  Thinking∗ CommunicationShared  Board  SkillsThursday, June 13, 13
  25. 25. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  Thinking∗ Communication∗ InfluenceShared  Board  SkillsThursday, June 13, 13
  26. 26. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  Thinking∗ Communication∗ Influence∗ LoyaltyShared  Board  SkillsThursday, June 13, 13
  27. 27. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  Thinking∗ Communication∗ Influence∗ Loyalty∗ Business  AcumenShared  Board  SkillsThursday, June 13, 13
  28. 28. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  Thinking∗ Communication∗ Influence∗ Loyalty∗ Business  Acumen∗ Financial  SkillsShared  Board  SkillsThursday, June 13, 13
  29. 29. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  Thinking∗ Communication∗ Influence∗ Loyalty∗ Business  Acumen∗ Financial  SkillsShared  Board  Skills∗ Association  ExperienceThursday, June 13, 13
  30. 30. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  Thinking∗ Communication∗ Influence∗ Loyalty∗ Business  Acumen∗ Financial  SkillsShared  Board  Skills∗ Association  Experience∗ Diversity  –  reflects  membershipThursday, June 13, 13
  31. 31. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  Thinking∗ Communication∗ Influence∗ Loyalty∗ Business  Acumen∗ Financial  SkillsShared  Board  Skills∗ Association  Experience∗ Diversity  –  reflects  membership∗ Global  Mindset  (if  applicable)Thursday, June 13, 13
  32. 32. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  Thinking∗ Communication∗ Influence∗ Loyalty∗ Business  Acumen∗ Financial  SkillsShared  Board  Skills∗ Association  Experience∗ Diversity  –  reflects  membership∗ Global  Mindset  (if  applicable)∗ Financial  ExpertiseThursday, June 13, 13
  33. 33. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  Thinking∗ Communication∗ Influence∗ Loyalty∗ Business  Acumen∗ Financial  SkillsShared  Board  Skills∗ Association  Experience∗ Diversity  –  reflects  membership∗ Global  Mindset  (if  applicable)∗ Financial  Expertise∗ GovernanceThursday, June 13, 13
  34. 34. What  Skills  Should  go  on  my  Volunteer  Job  Description?Personal  Skills∗ Leadership∗ Strategic  Thinking∗ Communication∗ Influence∗ Loyalty∗ Business  Acumen∗ Financial  SkillsShared  Board  Skills∗ Association  Experience∗ Diversity  –  reflects  membership∗ Global  Mindset  (if  applicable)∗ Financial  Expertise∗ Governance∗ Strategic  PlanningThursday, June 13, 13
  35. 35. Thursday, June 13, 13
  36. 36. ASK:  IndirectVolunteer:Hi  Sarah,  I  have  this  project  coming  up  for  GMN  it’s  kinda  big  and  I  could  use  some  help  do  you  think  you  could  help  me?Potential  Volunteer:Well,  up  no  you  see  I’m  kinda  busy  with  work  and  family  so  I  don’t  have  time  to  give  right  now.Thursday, June 13, 13
  37. 37.                  Ask:    DirectVolunteer:I  am  working  to  produce  the  October  GMN  education  program  we  are  planning  the  event  for  October  10th  from  9am  –  Noon.    I  know  you  have  a  talent  for  creating  marketing  flyers  do  you  think  you  would  be  able  to  help  us  create  this  one  flyer?Potential  Volunteer:I  am  really  busy  and  I  think  I  could  fit  in  this  small  project  for  you  the  week  of  September  1st.    Could  that  work  for  you?Thursday, June 13, 13
  38. 38. Ask:    Do  NOT∗ Send  ONLY  an  email∗ Ask  in  a  Newsletter∗ Beg∗ Force  or  CoerceThursday, June 13, 13
  39. 39. 100%@hduckworth  Thursday, June 13, 13
  40. 40. Why  use  Volunteers?  Thursday, June 13, 13
  41. 41. ∗ Greater  impact  to  your  vision  missionWhy  use  Volunteers?  Thursday, June 13, 13
  42. 42. ∗ Greater  impact  to  your  vision  mission∗ Save  organization  timeWhy  use  Volunteers?  Thursday, June 13, 13
  43. 43. ∗ Greater  impact  to  your  vision  mission∗ Save  organization  time∗ Increase  organizations  revenuesWhy  use  Volunteers?  Thursday, June 13, 13
  44. 44. ∗ It’s  more  than  the  difference  between  simply  a  pay  check  and  no  pay  check.∗ Are  you  teaching  your  volunteers  this  when  they  work  with  other  volunteers?Volunteer  vs.  Employee@hduckworth  Thursday, June 13, 13
  45. 45.  Technology@hduckworth  Thursday, June 13, 13
  46. 46. ∗Learn  a  skill∗Share  a  skillUnderstand  Motivations  of  the  Thursday, June 13, 13
  47. 47. @hduckworth  Thursday, June 13, 13
  48. 48. Thursday, June 13, 13
  49. 49. ∗ Remember  with  volunteers  they  have  a  choice  and  100’s  of  other  organizations  would  love  to  have  the  same  people∗ With  volunteers  it  is  all  personal  and  passion@hduckworth  Thursday, June 13, 13
  50. 50. Recruitment  Ideas:Thursday, June 13, 13
  51. 51. ∗ Volunteer  FairRecruitment  Ideas:Thursday, June 13, 13
  52. 52. ∗ Volunteer  Fair∗ Virtual  VolunteerismRecruitment  Ideas:Thursday, June 13, 13
  53. 53. ∗ Volunteer  Fair∗ Virtual  Volunteerism∗ Job  boardRecruitment  Ideas:Thursday, June 13, 13
  54. 54. ∗ Volunteer  Fair∗ Virtual  Volunteerism∗ Job  board∗ Volunteer  Manager  ∗ Use  of  President  Elect,  to  recruit  to  their  team∗ Track  skills  of  your  membersRecruitment  Ideas:Thursday, June 13, 13
  55. 55. ∗ Volunteer  Fair∗ Virtual  Volunteerism∗ Job  board∗ Volunteer  Manager  ∗ Use  of  President  Elect,  to  recruit  to  their  team∗ Track  skills  of  your  members∗ Offer  Leadership  TrainingRecruitment  Ideas:Thursday, June 13, 13
  56. 56. ∗ Volunteer  Fair∗ Virtual  Volunteerism∗ Job  board∗ Volunteer  Manager  ∗ Use  of  President  Elect,  to  recruit  to  their  team∗ Track  skills  of  your  members∗ Offer  Leadership  Training∗ Tell  your  own  Testimonials  about  why  and  how  you  volunteer  (web,  newsletter,  in  person)Recruitment  Ideas:Thursday, June 13, 13
  57. 57. Volunteers  need  to  know  they  are  part  of  something  biggerThursday, June 13, 13
  58. 58. AccountableThursday, June 13, 13
  59. 59. Secrets  to  Retain  Volunteers?Thursday, June 13, 13
  60. 60. ∗ Give  them  ownershipSecrets  to  Retain  Volunteers?Thursday, June 13, 13
  61. 61. ∗ Give  them  ownership∗ Give  them  something  meaningful  to  doSecrets  to  Retain  Volunteers?Thursday, June 13, 13
  62. 62. ∗ Give  them  ownership∗ Give  them  something  meaningful  to  do∗ Demonstrate  for  them  how  what  they  do  makes  a  difference  to  the  organizationSecrets  to  Retain  Volunteers?Thursday, June 13, 13
  63. 63. ∗ Give  them  ownership∗ Give  them  something  meaningful  to  do∗ Demonstrate  for  them  how  what  they  do  makes  a  difference  to  the  organization∗ Make  it  easy  to  volunteerSecrets  to  Retain  Volunteers?Thursday, June 13, 13
  64. 64. ∗ Give  them  ownership∗ Give  them  something  meaningful  to  do∗ Demonstrate  for  them  how  what  they  do  makes  a  difference  to  the  organization∗ Make  it  easy  to  volunteer∗ Keep  task  sizes  manageableSecrets  to  Retain  Volunteers?Thursday, June 13, 13
  65. 65. ∗ Give  them  ownership∗ Give  them  something  meaningful  to  do∗ Demonstrate  for  them  how  what  they  do  makes  a  difference  to  the  organization∗ Make  it  easy  to  volunteer∗ Keep  task  sizes  manageable∗ Have  regular  committee  meetingsSecrets  to  Retain  Volunteers?Thursday, June 13, 13
  66. 66. Volunteers  need  to  know  they  are  part  of  something  biggerThursday, June 13, 13
  67. 67. We  Have  More  In  Common  Thursday, June 13, 13
  68. 68. Next  Generation  Volunteers@hduckworth  Thursday, June 13, 13
  69. 69. Tips  to  Volunteer  RecruitmentThursday, June 13, 13
  70. 70. @hduckworth  Thursday, June 13, 13
  71. 71. 7  Tips  on  Successful  VolunteerismThursday, June 13, 13
  72. 72. ∗ Work  on  a  cause  that  means  something  to  you7  Tips  on  Successful  VolunteerismThursday, June 13, 13
  73. 73. ∗ Work  on  a  cause  that  means  something  to  you∗ Consider  sills  you  have  to  offer7  Tips  on  Successful  VolunteerismThursday, June 13, 13
  74. 74. ∗ Work  on  a  cause  that  means  something  to  you∗ Consider  sills  you  have  to  offer∗ Do  you  want  to  learn  something  new7  Tips  on  Successful  VolunteerismThursday, June 13, 13
  75. 75. ∗ Work  on  a  cause  that  means  something  to  you∗ Consider  sills  you  have  to  offer∗ Do  you  want  to  learn  something  new∗ Combine  goals7  Tips  on  Successful  VolunteerismThursday, June 13, 13
  76. 76. ∗ Work  on  a  cause  that  means  something  to  you∗ Consider  sills  you  have  to  offer∗ Do  you  want  to  learn  something  new∗ Combine  goals∗ Don’t  over  commit7  Tips  on  Successful  VolunteerismThursday, June 13, 13
  77. 77. ∗ Work  on  a  cause  that  means  something  to  you∗ Consider  sills  you  have  to  offer∗ Do  you  want  to  learn  something  new∗ Combine  goals∗ Don’t  over  commit∗ Think  family  7  Tips  on  Successful  VolunteerismThursday, June 13, 13
  78. 78. ∗ Work  on  a  cause  that  means  something  to  you∗ Consider  sills  you  have  to  offer∗ Do  you  want  to  learn  something  new∗ Combine  goals∗ Don’t  over  commit∗ Think  family  ∗ I  never  thought  of  that  vs.  that  will  never  work7  Tips  on  Successful  VolunteerismThursday, June 13, 13
  79. 79. Secret  Millionaire@hduckworth  Thursday, June 13, 13
  80. 80.  AppreciationThursday, June 13, 13
  81. 81. Thursday, June 13, 13
  82. 82. Intentions  for  the  SessionThursday, June 13, 13
  83. 83. Intentions  for  the  Session∗ Define  what  it  means  to  be  an  effective  volunteer  and  board  member  for  any  association.Thursday, June 13, 13
  84. 84. Intentions  for  the  Session∗ Define  what  it  means  to  be  an  effective  volunteer  and  board  member  for  any  association.∗ Demonstrate  how  to  ASK  recruit  a  volunteer  in  a  personalized  manner  that  increases  your  odds  of  hearing  “yes”.Thursday, June 13, 13
  85. 85. Intentions  for  the  Session∗ Define  what  it  means  to  be  an  effective  volunteer  and  board  member  for  any  association.∗ Demonstrate  how  to  ASK  recruit  a  volunteer  in  a  personalized  manner  that  increases  your  odds  of  hearing  “yes”.∗ Identify  how  to  retain  your  volunteers  by  delegating  tasks  and  holding  ACCOUNTABLE  committees  who  know  the  work  contributes  to  the  association  vision  and  mission.Thursday, June 13, 13
  86. 86. Intentions  for  the  Session∗ Define  what  it  means  to  be  an  effective  volunteer  and  board  member  for  any  association.∗ Demonstrate  how  to  ASK  recruit  a  volunteer  in  a  personalized  manner  that  increases  your  odds  of  hearing  “yes”.∗ Identify  how  to  retain  your  volunteers  by  delegating  tasks  and  holding  ACCOUNTABLE  committees  who  know  the  work  contributes  to  the  association  vision  and  mission.∗ Create  customized  ongoing  APPRECIATION  plan  that  will  grow  your  volunteer  bases  for  years  to  come.Thursday, June 13, 13
  87. 87. Thank  You!Thursday, June 13, 13
  88. 88. CTRL+ALT+Delete:How  to  Reboot  Releasing  control  in  your  associa>on,  Looking  at  alternate  strategies  &  Dele>ng  all  that  no  longer  serves  your  vision  to  become  more  efficient  and  effec>veHolly  Duckworth,  CAE,  CMPAvailable  Early  2013Thursday, June 13, 13
  89. 89. Holly  Duckworth,  CAE,  CMP  Leadership  Solutions  International@hduckworth  Volunteer  Victories:    Recruit,  Retain  &  Maintain  Volunteer  LeadershipThursday, June 13, 13

×