NAME TENT <ul><li>NAME </li></ul><ul><li>ORGANIZATION </li></ul><ul><li>  TIME IN  CURRENT JOB </li></ul>
Association 101 Presented by  Association Executives of North Carolina
Today’s Facilitator <ul><li>Jim Thompson, CAE, IOM , Executive Director, AENC </li></ul>
Course Objectives <ul><li>To provide a context and perspective and help understanding the association environment, associa...
Learning Objectives <ul><li>The nature and scope of associations and the nonprofit environment </li></ul><ul><li>The basic...
Learning Objectives <ul><li>The following areas will be covered to meet the </li></ul><ul><li>learning objectives: </li></...
Who’s Who? <ul><li>Get to know who’s who </li></ul><ul><ul><li>Your name </li></ul></ul><ul><ul><li>Your association’s nam...
Part I:  About Associations <ul><li>Why Associations? </li></ul><ul><li>What Associations Do </li></ul><ul><li>Why People ...
Why Associations? <ul><li>Associations are the earliest nonprofit form </li></ul><ul><li>Associations represent freedom to...
Did You Know? <ul><li>There are 1.9 million nonprofit organizations in the United States.  </li></ul><ul><li>Of this numbe...
What Associations DO <ul><li>Associations perform a wide variety of services for their members and the public. </li></ul>
Why People Join? <ul><li>America is a “nation of joiners” </li></ul><ul><li>Members have different needs when joining and ...
Types of Associations <ul><li>Professional/Academic </li></ul><ul><li>Trade </li></ul><ul><li>Donor-Based </li></ul><ul><l...
Association Scope <ul><li>Geographic Reach </li></ul><ul><li>Budget Size </li></ul><ul><li>Staff Size </li></ul><ul><li>In...
For Profits vs. Nonprofits <ul><li>For-Profits and Nonprofit organizations have more similarities than differences </li></...
Nonprofit <ul><li>Not-for-profit & nonprofit are synonymous </li></ul><ul><li>It’s a tax status, not a balance sheet condi...
Types of Nonprofits 501(c)(3) <ul><li>Education, charitable, scientific & research </li></ul><ul><li>Tax benefits; restric...
501(c)(6) <ul><li>Business leagues – c ommon business interest the association promotes </li></ul><ul><li>Tax benefits; re...
501(c)(4) <ul><li>Civic leagues, social welfare </li></ul><ul><li>Tax benefits; restrictions </li></ul><ul><li>Examples </...
501(c)7 <ul><li>Social Clubs – fraternal and social groups </li></ul><ul><li>Tax benefits; restrictions </li></ul><ul><li>...
Financial Players <ul><li>Roles for financial oversight and management depend on the association’s governing structure </l...
The Budget <ul><li>The financial expression of the strategic plan </li></ul><ul><li>An integral part of the annual operati...
Quick Review <ul><li>Why do people join associations? </li></ul><ul><ul><li>Being part of the fellowship or the cause </li...
Part II – Association Governance <ul><li>Mission, Goals and Your Job </li></ul><ul><li>What is Governance? </li></ul><ul><...
Organizations Direction <ul><li>Vision </li></ul><ul><li>Mission </li></ul><ul><li>Goals </li></ul><ul><li>Staff </li></ul>
What is Governance? <ul><li>Governing structures/cultures </li></ul><ul><li>Staff role </li></ul><ul><li>Member role </li>...
Typical Association Structures
Typical Governing Bodies <ul><li>Governing Board </li></ul><ul><li>Other Structures </li></ul><ul><ul><li>General assembly...
Other Volunteer Groups <ul><li>Committees </li></ul><ul><li>Task forces, project teams </li></ul><ul><li>Presidential advi...
Governing Documents <ul><li>Articles of Incorporation </li></ul><ul><li>Bylaws </li></ul><ul><li>Policies </li></ul><ul><l...
Decision-Making <ul><li>Who makes decisions </li></ul><ul><li>How decisions are made </li></ul><ul><li>The role of staff i...
Getting the Work Done <ul><li>Staff and volunteer partnership </li></ul><ul><li>Adjust to your association’s governance “c...
Member-Staff Partnership Roles
Quick Review <ul><li>What is governance? </li></ul><ul><li>Member vs. staff role </li></ul><ul><ul><li>Members govern; sta...
Part III – Working with Volunteers <ul><li>Volunteer Environment </li></ul><ul><li>Successful Relationships With Volunteer...
Volunteer Environment <ul><li>Patients, Customers, Patrons, …Members </li></ul><ul><li>Consensus Collaboration </li></ul><...
Safe Tips to Successful Volunteer Relationships <ul><li>Every interaction has a Value </li></ul><ul><li>Become a Student o...
Riding the Rollercoaster <ul><li>Volunteers will thrill you: WOW! Behavior </li></ul><ul><li>They will chill you: YIKES! B...
Riding the Rollercoaster <ul><li>Appreciate the WOWs – stoke’ em and stroke ‘em </li></ul><ul><li>Learn to be at peace wit...
Quick Overview <ul><li>How do you build members’ trust & confidence in you? </li></ul><ul><ul><li>Reliable, insightful and...
Part IV – Association Staff Structures <ul><li>Association Settings </li></ul><ul><li>Collaborative Overlaps </li></ul><ul...
Association Management Staff Settings <ul><li>Association staff </li></ul><ul><li>Association management company (AMC) Sta...
Collaborative Overlaps <ul><li>Volunteers and staff </li></ul><ul><li>Staff to staff </li></ul><ul><ul><li>Shared outcomes...
Managing Staff Partnerships <ul><li>Communication </li></ul><ul><li>Understand each other’s department/role </li></ul><ul>...
Managing Generational Differences <ul><li>Embrace the differences </li></ul><ul><ul><li>Experience + New Ideas = Better Ou...
Part V:  An Association Career <ul><li>A Great Career Option </li></ul><ul><li>Practice Disciplines </li></ul><ul><li>Care...
Associations Are A Great Career Option <ul><li>Variety </li></ul><ul><li>Career path </li></ul><ul><li>Compensation </li><...
Variety In Practice Disciplines <ul><li>Membership </li></ul><ul><li>Leadership Development </li></ul><ul><li>Education </...
Career Path <ul><li>There’s a definite career ladder </li></ul><ul><li>Generally there are fewer glass ceilings than typic...
Competitive Compensation <ul><li>Myth: Association jobs don’t pay well </li></ul><ul><li>Associations need skilled employe...
Your Professional Development <ul><li>AENC continuing education programs at whatever level you need throughout your associ...
Connecting <ul><li>Networking, Learning and Social Events </li></ul><ul><li>Volunteer Opportunities – learn, grow, share, ...
Association Resources <ul><li>www.aencnet.org </li></ul><ul><li>www.asaecenter.org </li></ul><ul><li>www.associationwiki.o...
Other Resources <ul><li>Other suggested career development resources </li></ul><ul><ul><li>ASAE and The Center For Associa...
Wrap-Up and Q&A <ul><li>What did you find most valuable in this course? </li></ul><ul><li>Was there anything you hoped we’...
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Aenc association 101

  1. 1. NAME TENT <ul><li>NAME </li></ul><ul><li>ORGANIZATION </li></ul><ul><li> TIME IN CURRENT JOB </li></ul>
  2. 2. Association 101 Presented by Association Executives of North Carolina
  3. 3. Today’s Facilitator <ul><li>Jim Thompson, CAE, IOM , Executive Director, AENC </li></ul>
  4. 4. Course Objectives <ul><li>To provide a context and perspective and help understanding the association environment, association staff/volunteer roles and association career opportunities. </li></ul>
  5. 5. Learning Objectives <ul><li>The nature and scope of associations and the nonprofit environment </li></ul><ul><li>The basics of association governance </li></ul><ul><li>Overview of volunteer-staff relationship, role and environment </li></ul><ul><li>Relationships of association practice disciplines </li></ul><ul><li>Staff interdependencies </li></ul><ul><li>Association career options </li></ul><ul><li>Professional development opportunities </li></ul>At the conclusion of the course, participants will have a working understanding of:
  6. 6. Learning Objectives <ul><li>The following areas will be covered to meet the </li></ul><ul><li>learning objectives: </li></ul><ul><li>Part I – About Associations </li></ul><ul><li>Part II – Association Governance </li></ul><ul><li>Part III – Working with Volunteers </li></ul><ul><li>Part IV – Association Staff Structures </li></ul><ul><li>Part V – An Association Career </li></ul>
  7. 7. Who’s Who? <ul><li>Get to know who’s who </li></ul><ul><ul><li>Your name </li></ul></ul><ul><ul><li>Your association’s name </li></ul></ul><ul><ul><li>Your job title & how long you’ve been an association professional </li></ul></ul><ul><li>Get to know someone new </li></ul><ul><ul><li>Tell somebody how you came to be an association professional </li></ul></ul><ul><li>Confidentiality and Trust in the Session </li></ul>
  8. 8. Part I: About Associations <ul><li>Why Associations? </li></ul><ul><li>What Associations Do </li></ul><ul><li>Why People Join </li></ul><ul><li>Types of Associations </li></ul><ul><li>Association Scope </li></ul><ul><li>For-Profit vs. Nonprofit </li></ul><ul><ul><li>Nonprofit </li></ul></ul><ul><ul><li>Most common association tax classifications </li></ul></ul><ul><li>Financial Players </li></ul><ul><li>Budget </li></ul>
  9. 9. Why Associations? <ul><li>Associations are the earliest nonprofit form </li></ul><ul><li>Associations represent freedom to assemble </li></ul><ul><li>Shared interest, cause or need </li></ul><ul><li>Influence, access and prestige </li></ul><ul><li>Knowledge/targeted information </li></ul><ul><li>Tangible services provider </li></ul>
  10. 10. Did You Know? <ul><li>There are 1.9 million nonprofit organizations in the United States. </li></ul><ul><li>Of this number, nearly 91,000 are trade or professional associations. </li></ul>
  11. 11. What Associations DO <ul><li>Associations perform a wide variety of services for their members and the public. </li></ul>
  12. 12. Why People Join? <ul><li>America is a “nation of joiners” </li></ul><ul><li>Members have different needs when joining and these needs change over time </li></ul><ul><li>Types of members include: </li></ul><ul><ul><li>Collegial members </li></ul></ul><ul><ul><li>Bankbook members </li></ul></ul><ul><ul><li>Power members </li></ul></ul><ul><ul><li>Resume members </li></ul></ul><ul><ul><li>Service members </li></ul></ul>
  13. 13. Types of Associations <ul><li>Professional/Academic </li></ul><ul><li>Trade </li></ul><ul><li>Donor-Based </li></ul><ul><li>Religious </li></ul><ul><li>Fraternal </li></ul>
  14. 14. Association Scope <ul><li>Geographic Reach </li></ul><ul><li>Budget Size </li></ul><ul><li>Staff Size </li></ul><ul><li>Internal vs. External Audiences </li></ul>
  15. 15. For Profits vs. Nonprofits <ul><li>For-Profits and Nonprofit organizations have more similarities than differences </li></ul><ul><li>They conduct the same types of business activities </li></ul><ul><li>Associations are different from commercial organizations in 2 ways: </li></ul><ul><ul><li>Most associations are nonprofit </li></ul></ul><ul><ul><li>They are governed by member volunteers </li></ul></ul>
  16. 16. Nonprofit <ul><li>Not-for-profit & nonprofit are synonymous </li></ul><ul><li>It’s a tax status, not a balance sheet condition </li></ul><ul><li>There are 27 different nonprofit IRS designations </li></ul><ul><li>It means not-for (the members’)-profit </li></ul><ul><ul><li>Profits are not distributed to the members; </li></ul></ul><ul><ul><li>they are used to further the association’s </li></ul></ul><ul><ul><li>tax-exempt purposes </li></ul></ul>
  17. 17. Types of Nonprofits 501(c)(3) <ul><li>Education, charitable, scientific & research </li></ul><ul><li>Tax benefits; restrictions </li></ul><ul><li>Examples </li></ul><ul><ul><li>Universities </li></ul></ul><ul><ul><li>Red Cross, UNESCO, United Way, Bill & Melinda Gates Foundation </li></ul></ul><ul><ul><li>Sigma Theta Tau (nursing honorary) </li></ul></ul><ul><ul><li>American College of Sports Medicine </li></ul></ul><ul><ul><li>Organization of American Historians (learned society) </li></ul></ul>
  18. 18. 501(c)(6) <ul><li>Business leagues – c ommon business interest the association promotes </li></ul><ul><li>Tax benefits; restrictions </li></ul><ul><li>Examples: </li></ul><ul><ul><li>Indiana Dental Society </li></ul></ul><ul><ul><li>Indiana CPA Society </li></ul></ul><ul><ul><li>Indiana Association of REALTORS </li></ul></ul><ul><ul><li>National Association of Mutual Insurance Companies </li></ul></ul>
  19. 19. 501(c)(4) <ul><li>Civic leagues, social welfare </li></ul><ul><li>Tax benefits; restrictions </li></ul><ul><li>Examples </li></ul><ul><ul><li>AARP </li></ul></ul><ul><ul><li>National Rifle Association </li></ul></ul><ul><ul><li>Christian Coalition </li></ul></ul>
  20. 20. 501(c)7 <ul><li>Social Clubs – fraternal and social groups </li></ul><ul><li>Tax benefits; restrictions </li></ul><ul><li>Examples: </li></ul><ul><ul><li>Tau Kappa Epsilon International Fraternity </li></ul></ul><ul><ul><li>Alpha Xi Delta Women’s Fraternity </li></ul></ul><ul><ul><li>Indiana Runners’ Club </li></ul></ul>
  21. 21. Financial Players <ul><li>Roles for financial oversight and management depend on the association’s governing structure </li></ul><ul><ul><ul><li>The Board – Ultimate accountability for financial oversight and outcomes </li></ul></ul></ul><ul><ul><ul><li>Finance Committee – Crafts and monitors financial policy on behalf of the board </li></ul></ul></ul><ul><ul><ul><li>Budget Committee – Budget review/adjustment in preparation for board consideration </li></ul></ul></ul><ul><ul><ul><li>Audit Committee – Oversight of the audit process </li></ul></ul></ul><ul><ul><ul><li>The Staff – Budget development, money & records management </li></ul></ul></ul>
  22. 22. The Budget <ul><li>The financial expression of the strategic plan </li></ul><ul><li>An integral part of the annual operating plan </li></ul><ul><li>A tool to: </li></ul><ul><ul><li>Allocate financial resources across all association activities </li></ul></ul><ul><ul><li>Manage financial resources </li></ul></ul><ul><ul><li>Monitor and measure progress/success </li></ul></ul><ul><li>Members and staff collaboratively develop it </li></ul><ul><li>Members and staff collaboratively manage it </li></ul>
  23. 23. Quick Review <ul><li>Why do people join associations? </li></ul><ul><ul><li>Being part of the fellowship or the cause </li></ul></ul><ul><ul><li>Economic gain - Referral and business contact opportunities </li></ul></ul><ul><ul><li>Personal or professional influence </li></ul></ul><ul><ul><li>Prestige, image, credibility, retaining certification/designation </li></ul></ul><ul><ul><li>Specific, tangible needs like education and publications </li></ul></ul><ul><li>What are the major types of associations? </li></ul><ul><ul><li>Professional </li></ul></ul><ul><ul><li>Trade </li></ul></ul><ul><ul><li>Donor-Based </li></ul></ul><ul><ul><li>Religious </li></ul></ul><ul><ul><li>Fraternal </li></ul></ul><ul><li>What does nonprofit mean? </li></ul><ul><ul><li>Profits are not distributed to the members; they are used to further the association’s tax-exempt purposes </li></ul></ul>
  24. 24. Part II – Association Governance <ul><li>Mission, Goals and Your Job </li></ul><ul><li>What is Governance? </li></ul><ul><li>Typical Governing Bodies & Other Entities </li></ul><ul><li>Governing Documents </li></ul><ul><li>Decision-Making </li></ul><ul><li>Getting the Work Done </li></ul><ul><li>Membership-Staff Partnership Roles </li></ul>
  25. 25. Organizations Direction <ul><li>Vision </li></ul><ul><li>Mission </li></ul><ul><li>Goals </li></ul><ul><li>Staff </li></ul>
  26. 26. What is Governance? <ul><li>Governing structures/cultures </li></ul><ul><li>Staff role </li></ul><ul><li>Member role </li></ul>
  27. 27. Typical Association Structures
  28. 28. Typical Governing Bodies <ul><li>Governing Board </li></ul><ul><li>Other Structures </li></ul><ul><ul><li>General assembly </li></ul></ul><ul><ul><li>House of delegates </li></ul></ul><ul><ul><li>Councils </li></ul></ul>
  29. 29. Other Volunteer Groups <ul><li>Committees </li></ul><ul><li>Task forces, project teams </li></ul><ul><li>Presidential advisory groups </li></ul>
  30. 30. Governing Documents <ul><li>Articles of Incorporation </li></ul><ul><li>Bylaws </li></ul><ul><li>Policies </li></ul><ul><li>Procedures </li></ul>
  31. 31. Decision-Making <ul><li>Who makes decisions </li></ul><ul><li>How decisions are made </li></ul><ul><li>The role of staff in decision making </li></ul>
  32. 32. Getting the Work Done <ul><li>Staff and volunteer partnership </li></ul><ul><li>Adjust to your association’s governance “culture” </li></ul><ul><li>Meetings, meetings, meetings </li></ul><ul><li>Accountability </li></ul><ul><li>The ultimate goal </li></ul>
  33. 33. Member-Staff Partnership Roles
  34. 34. Quick Review <ul><li>What is governance? </li></ul><ul><li>Member vs. staff role </li></ul><ul><ul><li>Members govern; staffs administer, providing support to governing bodies </li></ul></ul><ul><li>Who makes decisions about “what” and who makes decisions about “how”? </li></ul>
  35. 35. Part III – Working with Volunteers <ul><li>Volunteer Environment </li></ul><ul><li>Successful Relationships With Volunteers </li></ul><ul><li>Riding the Roller Coaster </li></ul><ul><li>Volunteer / Staff Exercise </li></ul>
  36. 36. Volunteer Environment <ul><li>Patients, Customers, Patrons, …Members </li></ul><ul><li>Consensus Collaboration </li></ul><ul><li>Roles of Staff and Volunteers </li></ul><ul><li>Association Progress and Pace </li></ul>
  37. 37. Safe Tips to Successful Volunteer Relationships <ul><li>Every interaction has a Value </li></ul><ul><li>Become a Student of Your Members </li></ul><ul><li>Surprises are for parties not members </li></ul><ul><li>Who gets the credit? </li></ul><ul><li>Volunteers are, well, volunteers </li></ul><ul><li>Anticipate Questions </li></ul><ul><li>Inform early </li></ul><ul><li>Serve the mission, purpose </li></ul><ul><li>Never Complain to members </li></ul><ul><li>NEVER play politics </li></ul><ul><li>Never Forget… </li></ul><ul><li>Time is the new commodity </li></ul>
  38. 38. Riding the Rollercoaster <ul><li>Volunteers will thrill you: WOW! Behavior </li></ul><ul><li>They will chill you: YIKES! Behavior </li></ul><ul><li>They will fail and disappoint you: other life and priorities behavior </li></ul><ul><li>Don’t count on rules – they’ll break’ em (other life priorities) </li></ul>
  39. 39. Riding the Rollercoaster <ul><li>Appreciate the WOWs – stoke’ em and stroke ‘em </li></ul><ul><li>Learn to be at peace with the YIKES </li></ul><ul><li>Always have plan B in your back pocket </li></ul>
  40. 40. Quick Overview <ul><li>How do you build members’ trust & confidence in you? </li></ul><ul><ul><li>Reliable, insightful and unbiased information </li></ul></ul><ul><ul><li>Frequent, transparent communication </li></ul></ul><ul><ul><li>Absolute loyalty, reliability and dependability </li></ul></ul><ul><ul><li>Unflagging enthusiasm for their causes </li></ul></ul><ul><li>What are some ways to build your relationship with members? </li></ul><ul><ul><li>Get to know their profession and/or business </li></ul></ul><ul><ul><li>Think from their perspective ; they won’t always know what you know or see things the way you do </li></ul></ul><ul><ul><li>Help them with complete, unbiased information </li></ul></ul><ul><ul><li>Accommodate their time limitations – they have just so much time to give and their schedules won’t always coincide with yours </li></ul></ul><ul><li>Name three “don’ts” for staff </li></ul><ul><ul><li>No hidden agendas </li></ul></ul><ul><ul><li>No politicking </li></ul></ul><ul><ul><li>Don’t complain to members </li></ul></ul>
  41. 41. Part IV – Association Staff Structures <ul><li>Association Settings </li></ul><ul><li>Collaborative Overlaps </li></ul><ul><li>Staff Collaborative Relationships </li></ul><ul><li>Functional Disciplines Pull Together </li></ul><ul><li>Managing Interdependencies </li></ul><ul><li>Generational Differences </li></ul>
  42. 42. Association Management Staff Settings <ul><li>Association staff </li></ul><ul><li>Association management company (AMC) Staff </li></ul><ul><li>Independent contractors </li></ul>
  43. 43. Collaborative Overlaps <ul><li>Volunteers and staff </li></ul><ul><li>Staff to staff </li></ul><ul><ul><li>Shared outcomes </li></ul></ul><ul><ul><li>Shared resources </li></ul></ul><ul><ul><li>Common goal </li></ul></ul>
  44. 44. Managing Staff Partnerships <ul><li>Communication </li></ul><ul><li>Understand each other’s department/role </li></ul><ul><li>How can I help? </li></ul>
  45. 45. Managing Generational Differences <ul><li>Embrace the differences </li></ul><ul><ul><li>Experience + New Ideas = Better Outcomes </li></ul></ul><ul><li>Engage in open-minded discussion </li></ul><ul><ul><li>Active listening shows that you value their opinion </li></ul></ul><ul><ul><li>Phrase things as positives; avoid sounding critical </li></ul></ul><ul><ul><li>Use “we” instead of “you” and “I.” It builds a sense of equal collaboration </li></ul></ul><ul><ul><li>Ask questions instead of making statements </li></ul></ul><ul><ul><li>Present ideas as opportunities; focus on positive outcomes </li></ul></ul><ul><ul><li>Allow people to decide “how to” for roles they play; ask that they do the same for you </li></ul></ul><ul><li>Offer help </li></ul>
  46. 46. Part V: An Association Career <ul><li>A Great Career Option </li></ul><ul><li>Practice Disciplines </li></ul><ul><li>Career Path </li></ul><ul><li>Competitive Compensation </li></ul><ul><li>Your Professional Development </li></ul>
  47. 47. Associations Are A Great Career Option <ul><li>Variety </li></ul><ul><li>Career path </li></ul><ul><li>Compensation </li></ul><ul><li>Job Satisfaction </li></ul>
  48. 48. Variety In Practice Disciplines <ul><li>Membership </li></ul><ul><li>Leadership Development </li></ul><ul><li>Education </li></ul><ul><li>Meetings & Trade Shows </li></ul><ul><li>Publications </li></ul><ul><li>Communications </li></ul><ul><li>Public Relations </li></ul><ul><li>Government Relations </li></ul><ul><li>Strategic Planning </li></ul><ul><li>Research </li></ul><ul><li>Fund Raising </li></ul><ul><li>Law </li></ul><ul><li>Ethics & Practice Standards </li></ul><ul><li>Product & Service Standards </li></ul><ul><li>Public & Community Service Programming </li></ul><ul><li>Governance Management </li></ul><ul><li>Finance </li></ul><ul><li>Administration </li></ul><ul><li>Human Resources </li></ul><ul><li>Information Systems </li></ul>
  49. 49. Career Path <ul><li>There’s a definite career ladder </li></ul><ul><li>Generally there are fewer glass ceilings than typically found in the for-profit sector </li></ul><ul><li>Associations are great places to “try” new roles </li></ul>
  50. 50. Competitive Compensation <ul><li>Myth: Association jobs don’t pay well </li></ul><ul><li>Associations need skilled employees and compensate competitively to get them </li></ul><ul><li>Association salaries are competitive </li></ul><ul><li>Associations strive to stay even with area labor markets </li></ul>
  51. 51. Your Professional Development <ul><li>AENC continuing education programs at whatever level you need throughout your association career </li></ul><ul><li>ASAE and the Center </li></ul><ul><li>The CAE (Certified Association Executive) </li></ul>
  52. 52. Connecting <ul><li>Networking, Learning and Social Events </li></ul><ul><li>Volunteer Opportunities – learn, grow, share, lead </li></ul>
  53. 53. Association Resources <ul><li>www.aencnet.org </li></ul><ul><li>www.asaecenter.org </li></ul><ul><li>www.associationwiki.org </li></ul><ul><li>Books from ASAE </li></ul>
  54. 54. Other Resources <ul><li>Other suggested career development resources </li></ul><ul><ul><li>ASAE and The Center For Association Leadership http:// www.asaecenter.org / </li></ul></ul><ul><ul><li>Institute for Organization Management (for association and chamber of commerce professionals) http://www.uschamber.com/institute/default </li></ul></ul><ul><ul><li>CEO Job Opportunities and Not-for-Profit News published by Charitable Advisors, LLC. </li></ul></ul><ul><ul><li>Professional associations and societies for your functional discipline </li></ul></ul>
  55. 55. Wrap-Up and Q&A <ul><li>What did you find most valuable in this course? </li></ul><ul><li>Was there anything you hoped we’d cover but missed? </li></ul><ul><li>Questions? </li></ul><ul><li>Send comments or suggestions about Association 101 course content to: </li></ul><ul><ul><li>Jim Thompson, CAE, IOM </li></ul></ul><ul><ul><li>Executive Director, AENC </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>919-848-8255 </li></ul></ul>

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