Open Source & Entreprise 2.0 Réalités et retours d'expérience Denis .Lafont @C ap gemini.com Direction Technique, Capgemini Sud

Enterprise 2.0 ?

Quelles solutions libres?

Pourquoi le libre ?

Tout d'abord...

Enterprise 2.0 ?

Enterprise 2.0 = Participation Collaboration

Participation

Collaboration

Enterprise 2.0 = Comportements Web riches (Glisser/Deposer, Positionnement dynamique,...) Comportements asynchrones (AJAX)

Comportements Web riches (Glisser/Deposer, Positionnement dynamique,...)

Comportements asynchrones (AJAX)

Enterprise 2.0 = Wiki, Blogs REST DHTML/Javascript, Flash, XUL Ajax Widgets Web Semantic & Microformats ...

Wiki, Blogs

REST

DHTML/Javascript, Flash, XUL

Ajax

Widgets

Web Semantic & Microformats

...

L'entreprise 2.0: Les 4 objectifs clés Renforcer la productivité individuelle & collective Favoriser le créativité & l'innovation Réduction des coûts informatiques Maitriser la communication dans un monde 2.0

Renforcer la productivité individuelle & collective

Favoriser le créativité & l'innovation

Réduction des coûts informatiques

Maitriser la communication dans un monde 2.0

Le périmètre La structuration des savoirs: free tagging Ecriture Collaborative: Wiki Une ergonomie retrouvée: Interfaces Riches La composition d'application: mash-ups La communication : fermes de blogs La construction d'une identité numérique intra-entreprise Le MySpace de l' entreprise L'agilité des réseaux humains le « Facebook+Linkedin » de l' entreprise La valorisation de ses savoirs: Blogs , forums , Wiki.... Moteur de recherche centré sur l'utilisateur et pas uniquement sur l'information

La structuration des savoirs: free tagging

Ecriture Collaborative: Wiki

Une ergonomie retrouvée: Interfaces Riches

La composition d'application: mash-ups

La communication : fermes de blogs

La construction d'une identité numérique intra-entreprise

Le MySpace de l' entreprise

L'agilité des réseaux humains

le « Facebook+Linkedin » de l' entreprise

La valorisation de ses savoirs: Blogs , forums , Wiki....

Moteur de recherche centré sur l'utilisateur et pas uniquement sur l'information

L’utilisateur doit pouvoir agir en quelques secondes et sans changer d’environnement > Ne pas privilégier un mode d’accès > Laisser l’utilisateur définir son mode d’interaction > Favorise la formalisation partielle des savoirs implicites Exemples: Bureau Virtuel personnalisable: Le Netvibes de l'entreprise Accès aux communautés par Web ou messagerie: couplage PHPBB & GNU mailman Veille « sur mesure »: Créateur « à la demande » de flux RSS personnalisés

L’utilisateur doit pouvoir agir en quelques secondes et sans changer d’environnement

> Ne pas privilégier un mode d’accès

> Laisser l’utilisateur définir son mode d’interaction

> Favorise la formalisation partielle des savoirs implicites

Exemples:

Bureau Virtuel personnalisable: Le Netvibes de l'entreprise

Accès aux communautés par Web ou messagerie: couplage PHPBB & GNU mailman

Veille « sur mesure »: Créateur « à la demande » de flux RSS personnalisés

Chaque LECTEUR peut catégoriser un contenu avec ses propres mots clés (=« free tagging ») L’ensemble de mots-clés constitue une « taxinomie organique » disponible à tous (=« folksonomy ») Les espaces de production collaborative (wiki) sont ouvert à tous, avec ou sans restrictions d’accès Chaque collaborateur peut créer des communautés sans aucun processus administratif a priori . Un blog pour chaque collaborateur , pour chaque communauté

Chaque LECTEUR peut catégoriser un contenu avec ses propres mots clés (=« free tagging »)

L’ensemble de mots-clés constitue une « taxinomie organique » disponible à tous (=« folksonomy »)

Les espaces de production collaborative (wiki) sont ouvert à tous, avec ou sans restrictions d’accès

Chaque collaborateur peut créer des communautés sans aucun processus administratif a priori .

Un blog pour chaque collaborateur , pour chaque communauté

Chaque utilisateur peut construire son propre réseau social Pour s’informer des actualités de son réseau Pour poser une question à son réseau Pour suivre les derniers savoirs capitalisés par son réseau

Chaque utilisateur peut construire son propre réseau social

Pour s’informer des actualités de son réseau

Pour poser une question à son réseau

Pour suivre les derniers savoirs capitalisés par son réseau

Les (grands) changements mentaux Standardisation sur les principes & standard de l'Internet L'URI Roi La simplicité Acceptation du chaos Catégorisation efficace des savoirs= Taxinomies+Folksonomies

Standardisation sur les principes & standard de l'Internet

L'URI Roi

La simplicité

Acceptation du chaos

Catégorisation efficace des savoirs= Taxinomies+Folksonomies

Comment faire ?

User Interface & Easy of user WYSIWYG Editor Capgemini’s Look & feel « Netvibes » like behavior Human friendly naming scheme Mail, RSS Automatic glossary Automatic alink Information Management Features Free tagging of any content Community & Authors Tag Cloud Management Community Voting Live Search Community oriented features (Organic Groups) Each user can create its own communities Each community can have its own private content A community can inherit content from another one My Network User Contribution Measurements Advanced voting system Content Recommendation Bid & Project Space Strong Security Models Integration with Google Search Personnal Spaces Advanced Profile Manager, fully configurable Update from the Capgemini’s Directory Peer finders Forums Fully integrated with e-mail, Search Attachments indexing Automatic Categorization / Clustering Faceted Search Security model integration Security SSO integration Role based access, can be imported from Capgemini LDAP Capgemini group’s tools integration Integration with Subversion Mailing list integration SOA URI Standardization Semantic: Compliant with Microformats /vocabularies Shared taxonomy Easy creation of new type of content Bids, Methods, Software Components,….. Statistics Trends Loyalty Specifics to Capgemini Strongly integrated with the solution (ex: role based statistics) Performance Throttle management Aggressive/Normal caching strategy

User Interface & Easy of user

WYSIWYG Editor

Capgemini’s Look & feel

« Netvibes » like behavior

Human friendly naming scheme

Mail, RSS

Automatic glossary

Automatic alink

Information Management Features

Free tagging of any content

Community & Authors Tag Cloud Management

Community Voting

Live Search

Community oriented features (Organic Groups)

Each user can create its own communities

Each community can have its own private content

A community can inherit content from another one

My Network

User Contribution Measurements

Advanced voting system

Content Recommendation

Bid & Project Space

Strong Security Models

Integration with Google Search

Personnal Spaces

Advanced Profile Manager, fully configurable

Update from the Capgemini’s Directory

Peer finders

Forums

Fully integrated with e-mail,

Search

Attachments indexing

Automatic Categorization / Clustering

Faceted Search

Security model integration

Security

SSO integration

Role based access, can be imported from Capgemini LDAP

Capgemini group’s tools integration

Integration with Subversion

Mailing list integration

SOA

URI Standardization

Semantic: Compliant with Microformats /vocabularies

Shared taxonomy

Easy creation of new type of content

Bids, Methods, Software Components,…..

Statistics

Trends

Loyalty

Specifics to Capgemini

Strongly integrated with the solution (ex: role based statistics)

Performance

Throttle management

Aggressive/Normal caching strategy

User Interface & Easy of user WYSIWYG Editor Capgemini’s Look & feel « Netvibes » like behavior Human friendly naming scheme Mail, RSS Automatic glossary Automatic alink Information Management Features Free tagging of any content Community & Authors Tag Cloud Management Community Voting Live Search Community oriented features (Organic Groups) Each user can create its own communities Each community can have its own private content A community can inherit content from another one My Network User Contribution Measurements Advanced voting system Content Recommendation Bid & Project Space Strong Security Models Integration with Google Search Personnal Spaces Advanced Profile Manager, fully configurable Update from the Capgemini’s Directory Peer finders Forums Fully integrated with e-mail, Search Attachments indexing Automatic Categorization / Clustering Faceted Search Security model integration Security SSO integration Role based access, can be imported from Capgemini LDAP Capgemini group’s tools integration Integration with Subversion Mailing list integration SOA URI Standardization Semantic: Compliant with Microformats /vocabularies Shared taxonomy Easy creation of new type of content Bids, Methods, Software Components,….. Statistics Trends Loyalty Specifics to Capgemini Strongly integrated with the solution (ex: role based statistics) Performance Throttle management Aggressive/Normal caching strategy

User Interface & Easy of user

WYSIWYG Editor

Capgemini’s Look & feel

« Netvibes » like behavior

Human friendly naming scheme

Mail, RSS

Automatic glossary

Automatic alink

Information Management Features

Free tagging of any content

Community & Authors Tag Cloud Management

Community Voting

Live Search

Community oriented features (Organic Groups)

Each user can create its own communities

Each community can have its own private content

A community can inherit content from another one

My Network

User Contribution Measurements

Advanced voting system

Content Recommendation

Bid & Project Space

Strong Security Models

Integration with Google Search

Personnal Spaces

Advanced Profile Manager, fully configurable

Update from the Capgemini’s Directory

Peer finders

Forums

Fully integrated with e-mail,

Search

Attachments indexing

Automatic Categorization / Clustering

Faceted Search

Security model integration

Security

SSO integration

Role based access, can be imported from Capgemini LDAP

Capgemini group’s tools integration

Integration with Subversion

Mailing list integration

SOA

URI Standardization

Semantic: Compliant with Microformats /vocabularies

Shared taxonomy

Easy creation of new type of content

Bids, Methods, Software Components,…..

Statistics

Trends

Loyalty

Specifics to Capgemini

Strongly integrated with the solution (ex: role based statistics)

Performance

Throttle management

Aggressive/Normal caching strategy

User Interface & Easy of user WYSIWYG Editor Capgemini’s Look & feel « Netvibes » like behavior Human friendly naming scheme Mail, RSS Automatic glossary Automatic alink Information Management Features Free tagging of any content Community & Authors Tag Cloud Management Community Voting Live Search Community oriented features (Organic Groups) Each user can create its own communities Each community can have its own private content A community can inherit content from another one My Network User Contribution Measurements Advanced voting system Content Recommendation Bid & Project Space Strong Security Models Integration with Google Search Personnal Spaces Advanced Profile Manager, fully configurable Update from the Capgemini’s Directory Peer finders Forums Fully integrated with e-mail, Search Attachments indexing Automatic Categorization / Clustering Faceted Search Security model integration Security SSO integration Role based access, can be imported from Capgemini LDAP Capgemini group’s tools integration Integration with Subversion Mailing list integration SOA URI Standardization Semantic: Compliant with Microformats /vocabularies Shared taxonomy Easy creation of new type of content Bids, Methods, Software Components,….. Statistics Trends Loyalty Specifics to Capgemini Strongly integrated with the solution (ex: role based statistics) Performance Throttle management Aggressive/Normal caching strategy

User Interface & Easy of user

WYSIWYG Editor

Capgemini’s Look & feel

« Netvibes » like behavior

Human friendly naming scheme

Mail, RSS

Automatic glossary

Automatic alink

Information Management Features

Free tagging of any content

Community & Authors Tag Cloud Management

Community Voting

Live Search

Community oriented features (Organic Groups)

Each user can create its own communities

Each community can have its own private content

A community can inherit content from another one

My Network

User Contribution Measurements

Advanced voting system

Content Recommendation

Bid & Project Space

Strong Security Models

Integration with Google Search

Personnal Spaces

Advanced Profile Manager, fully configurable

Update from the Capgemini’s Directory

Peer finders

Forums

Fully integrated with e-mail,

Search

Attachments indexing

Automatic Categorization / Clustering

Faceted Search

Security model integration

Security

SSO integration

Role based access, can be imported from Capgemini LDAP

Capgemini group’s tools integration

Integration with Subversion

Mailing list integration

SOA

URI Standardization

Semantic: Compliant with Microformats /vocabularies

Shared taxonomy

Easy creation of new type of content

Bids, Methods, Software Components,…..

Statistics

Trends

Loyalty

Specifics to Capgemini

Strongly integrated with the solution (ex: role based statistics)

Performance

Throttle management

Aggressive/Normal caching strategy

Pourquoi le logiciel libre pour l'entreprise 2.0 ?

Enterprise 2.0 + Open Source ?

Merci de votre attention Denis .Lafont @ Cap gemini .com