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Chapter 2 presentation

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  • 1. By: Danny Biro
    Chapter 2: Using Knowledge Management Technology to increase teacher collaboration
  • 2. Introduction
    My literature review addresses the barriers and benefits of electronic collaboration and knowledge management, and the possible methods of implementation within a high school.
  • 3. Definition of Terms
    Knowledge Management:
    The method in which an organization or institution accumulates and distributes its collective knowledge (Carroll, Choo, Dunlap, Isenhour Kerr, MacLean, & Rosson, 2003).
  • 4. Definition of Terms
    Electronic Environment:
    The use of the Internet, e-mail, or any other computer-based technology (Suntisukwongchote, 2006).
  • 5. Definition of Terms
    Communities of Practice:
    Communities where “collective learning results in practices that reflect both the pursuit of our enterprises and the attendant social relations (Wenger, 1997, p. 38).”
  • 6. Search Methodology
    Most of the literature covering KM is weighted towards business when being compared to education, especially at the high school level.
    A ProQuest search for:
    “’Knowledge management’ in business” produced 5047 scholarly journal articles
    “’Knowledge management’ in college,” produced 494 scholarly journal articles
    “’Knowledge management’ in ‘high school’” produced 17 scholarly journal articles
  • 7. Barriers of Electronic Collaboration and Knowledge Management
    Availability of technology for teacher use
    Suntisukwongchote (2006) discovered:
    42% of teachers at 16 high schools in Western Austrialia had daily access to computers
    32% had their own e-mail address
  • 8. Barriers of Electronic Collaboration and Knowledge Management
    How many teachers know how to use current technology?
    Suntisukwongchote (2006) discovered:
    55% are comfortable using current technology
    29% described themselves as beginners
  • 9. Barriers of Electronic Collaboration and Knowledge Management
    Isolation and lack of time
    Teachers are isolated in there classrooms and rarely share the same prep period with other members in their department.
    Teachers are given very little time to collaborate
  • 10. Barriers of Electronic Collaboration and Knowledge Management
    Some teachers refuse to share their knowledge because:
    Knowledge is “sacred”
    They feel they are undereducated and are afraid of being criticized by their peers
  • 11. Quiz Time: Which of the following is not a barrier of electronic collaboration and knowledge management?
    Isolation
    Lack of time
    Too much technology is available
    Too little technology is available
    Teachers refuse to share their knowledge
  • 12. Quiz Time: Which of the following is not a barrier of electronic collaboration and knowledge management?
    Isolation
    Lack of time
    Too much technology is available
    Too little technology is available
    Teachers refuse to share their knowledge
  • 13. Benefits of Electronic Collaboration and Knowledge Management
    Using e-mail:
    Gives the less vocal and assertive teachers a chance to express their ideas
    Increases concise collaboration by reducing off-topic small talk
  • 14. Benefits of Electronic Collaboration and Knowledge Management
    Increase collaborative time and reduces wasted time
    Wikis and Web sites are an easy and fast way to access and distribute lesson plans, assignments, and ideas
  • 15. Incorporating Electronic Knowledge Management and Collaboration
    Top-down approach
    Site or district administration introduces plans that restructures a school’s curriculum
    Usually is not that effective because it does not give the teachers enough control over the implementation of the plan and/or gives them little ownership
  • 16. Incorporating Electronic Knowledge Management and Collaboration
    Bottom-up approach
    Begins with teachers collaborating within their own department on a particular goal which then evolves into school-wide collaboration where all the staff members develop a common goal (Carroll et al., 2003)
    Gives teachers the freedom and responsibility to develop and implement an effective way for electron teacher collaboration and KM
  • 17. Quiz Time: Which of the following is not a benefit of electronic collaboration and knowledge management?
    Reduces time
    Increases off-topic conversations
    Increase collaboration
    Increases access to more resources
  • 18. Quiz Time: Which of the following is not a benefit of electronic collaboration and knowledge management?
    Reduces time
    Increases off-topic conversations
    Increase collaboration
    Increases access to more resources
  • 19. Using a Wiki for Electronic Collaboration and Knowledge Management
    Wikis are a type of open source software that are similar to a word processor which allows users to create their own wiki or add, if given permission, to the content of another author’s wiki (Sagotsky, Zhang, Wang, Martin, & Deisboeck, 2008).
  • 20. Using a Wiki for Electronic Collaboration and Knowledge Management
    Wagner (2006) and Prasarnphanich & Wagner (2009) Studies:
    Wanted to know if Wikipedia increases collaboration and whether the sharing of knowledge is altruistic in nature
    The results showed that most of Wikipedia’s authors contribute primarily for collaborative and altruistic reasons and that these practices may be applied to other wiki applications.
  • 21. Using a Wiki for Electronic Collaboration and Knowledge Management
    Sheehy’s (2008) Study:
    12 members of a high school language arts department participated
    Used grant money to pay the 12 teachers for 2 hours of wiki training
    Results: 7 of the 12 teachers said they would use the wiki for collaboration and knowledge management
  • 22. Discrepancies in the Literature
    Most of the literature covering electronic collaboration and KM discuss its use within the business community and, to a lesser extent, the college community.
    The implementation of a high school department or school wide teacher collaborative Web site or wiki is almost completely absent from the literature.
  • 23. Summary
    The research on electronic collaboration and knowledge management (KM) within the high school environment appears to be in its infancy, therefore the benefits and barriers are still not entirely understood
    Even though the bulk of the research on electronic collaboration and KM focuses on businesses, colleges, and collaborative Web sites and wikis, such as Wikipedia, Sheehy’s (2008) study does describe the potential of this technology within the high school setting
  • 24. References
    Carroll, J., Choo, C. W., Dunlap, D. R., Isenhour, P. L., Kerr, S. T., MacLean, A., & Rosson, M. B (2003). Knowledge Management Support for Teachers. Educational Technology, Research and Development, 51, (4), 42-64.
    Prasarnphanich, P. & Wagner, C. (2009). The Role of Wiki Technology and Altruism in Collaborative Knowledge Creation. The Journal of Computer Information Systems, 49, (4), 33-41.
  • 25. References
    Sagotsky, J., Zhang, L., Wang, Z., Martin, S., & Deisboeck, T (2008). Life Sciences and the Web: A New Era for Collaboration. Molecular Systems Biology 4, 201, 1-10. doi:10.1038/msb.208.39
    Sheehy, G (2008). The Wiki as Knowledge Repository: Using a Wiki in a Community of Practice to Strengthen K-12 Education. TechTrends, 52, (6), 55-60.
  • 26. References
    Suntisukwongchote, P (2006). Testing Models of Collaboration among High School Science Teachers in an Electronic Environment [electronic version]. The High School Journal, 89, (3), 22-33.
    Wagner, C (2006). Breaking the Knowledge Acquisition Bottleneck Through Conversational Knowledge Management [electronic version]. Information Resources Management Journal, 19, 70-83.
    Wenger, E (1997). Practice, Learning, Meaning, Identity. Training, 34, (2), 38-39.