The document provides operations reports for July 2013. It summarizes results for IT, Marketing, Long Term & Education, Business Administration, and General Direction departments. Key achievements included meeting recruitment and planning targets. Challenges included lack of time for operational work. The oGCDP report discusses general direction, monthly priorities like SumCo preparation, and July results. Network analyses show membership growth. Key achievements were SumCo delivery and international meetings. Areas of non-achievement included selection processes and alignment meetings. Both reports outline plans and challenges for the coming month.

1. Operations Monthly Report - July
Content:
oGIP, oGCDP, iGIP, iGCDP, Operations

2. oGIP Monthly Report
July 2013

3. oGIP – General Direction
1. Working on specific segments - Global Talents
subproduct implementation
2. Growth networks – working closely with some LCs
3. oGIP culture among membership in our entity
( personel fulfillment, better understanding of area,
value proposition for members)
4. Off peaks in segments – supply & demand
management
5. International Relations support MC MoS realzation
7. Selling culture in oGIP area
8. Capitalizing on SU

4. Monthly Priorities Achievement
• NST FOLLOW UP
ü JD creation (short & long term)
ü timeline + action plan
ü NST short term recruitment
ü NST meeting 10-12.08

5. Monthly Priorities Achievement
• SumCO preparation

6. Monthly Priorities Achievement
• Global Talents platform
ü meeting with High Solutions
ü content creation
ü deadline - 16.08

7. July – IT
July
RA
MA
RE
RE
2012
Growth/
Drop
(Re)
PL
RE
PL
RE
PL
RE
5
6
5
1
3
6
7
-­‐15%
RA
120
%
MA
20
%
RE
166
%

8. Q3–IT
RA
MA
RE
RE
2012
Growth/Drop
6
1
6
7
-­‐15%
Q1
2013
PLANNED
RA
MA
RE
RE
2012
Growth/Drop
18
12
18
12
50%
12
11
13

9. July - MKT
July
RA
MA
RE
RE
2012
Growth/Drop
(Re)
PL
RE
PL
RE
PL
RE
6
12
15
9
18
5
12
-­‐58%
6
12
15
9
18
4
12
-­‐0,67
RA
200%
MA
60
%
RE
20
%

10. Q3 - MKT
RA
MA
RE
RE
2012
Growth/Drop
11
9
5
12
-­‐58%
Q1
2013
PLANNED
RA
MA
RE
RE
2012
Growth/Drop
22
35
36
26
38%
11
26
31

11. July – LT&E
July
RA
MA
RE
RE
2012
Growth/
Drop
(Re)
PL
RE
PL
RE
PL
RE
15
12
10
21
10
12
10
20%
15
11
10
21
10
12
10
0,2
RA
80
%
MA
210
%
RE
120%

12. Q3 – LT&E
RA
MA
RE
RE
2012
Growth/Drop
10
21
12
10
20%
Q1
2013
PLANNED
RA
MA
RE
RE
2012
Growth/Drop
33
22
37
35
6%
23
1
25

13. July - BA
July
RA
MA
RE
RE
2012
Growth/
Drop
(Re)
PL
RE
PL
RE
PL
RE
12
28
10
13
12
9
13
-­‐31%
12
28
10
13
12
9
13
-­‐0,31
RA
233
%
MA
130
%
RE
75
%

14. Overall
RA
MA
RE
PL
38
40
43
RE
61
45
36
%
160
%
112%
83%

15. Overall 2012 vs. 2013
RA
2012
RA
MA
2012
MA
RE
2012
RE
PL
80
61
37
45
44
36
%
-­‐
23
%
21%
-­‐18%

16. Overall Factors
Postive:
1. High motivation of MCVP oGIP J
2. Clear and achievable palns
3. NST support
4. Prioritizing

17. Overall Factors
Negative:
1. Operational work – lack of time

18. oGIP in July 2013
Key Achievements:
• Plans
• NST recruitment
• 61RA/ 45MA/ 36RA
• SumCO
• Global Talents platform
follow up
Key Non-Achievements
• NST meeting L
• Personal priorities
• 80% RE plan
achievement

19. oGIP in August 2013
Key strategies for next
month:
• NST meeting! YEY!
• Growth netowrks
creation and part of
implementation
• OGX relevance
campaign
• GIP Summit
• Coaching visits
Key challenges for next
month:
• TIME !

20. oGCDP Monthly Report
July 2013

21. oGCDP – General Direction
• Bring OGX Relevance to AIESEC in Poland
• RA = MA mindset
• LC2LC Cooperation Management
• Customer orientation focus
• EP LEAD Implementation / Co-Delivery Strategies
• Introduction of off peak
• International Positioning
• Process Optimization

22. Monthly Priorities Achievement
Ana
Sofia
SumCo functional time
preparation
JD Kasia Done
NST - everything JD only me Done
Have off peak WG and
start preparation
SI only me
90%
(WG DDL 7-Aug)

23. July - Results
RA 2012 2013 Growth
Planned 72 50 -31%
Achieved 72 41 -43%
% Plan Realization 100% 82%
MA 2012 2013 Growth
Planned 92 50 -46%
Achieved 92 70 -24%
% Plan Realization 100% 140%
RE 2012 2013 Growth
Planned 175 200 14%
Achieved 175 263 50%
% Plan Realization 100% 132%

24. Network Analysis – RA
10
10
6
4
0
2
6
7
4
11
3
1
2
0
4
0
1
1
6
5
4
4
4
3
3
3
2
2
1
1
1
1
1
0
0
0
0
2
4
6
8
10
12
2012
2013

25. Network Analysis – MA
3
5
8
26
5
3
8
2
3
13
2
5
5
0
3
0
1
0
14
9
7
6
5
4
4
4
4
3
3
2
1
1
1
1
1
0
0
5
10
15
20
25
30
2012
2013

26. Network Analysis – RE
19
10
32
17
14
22
12
10
5
4
4
6
5
7
4
3
1
45
32
31
29
28
20
18
13
10
9
9
9
3
3
2
1
0
0
5
10
15
20
25
30
35
40
45
50
2012
2013

27. Overall Factors
(positive or negative factors that influenced the
performance)
• SumCo preparation & delivery
• Long meetings & events
• Team box implementation
• Case solving (OGX GCDP)
• Laptop breaking down

28. oGCDP in July 2013
Key Achievements:
• SumCo Delivery! :D
• 10 applicants for NST J
• International
Cooperation meetings
• Work plan with NST
and WG
• LCVP’s networking and
alignment
Key Non-Achievements
• NST and WG selection
• Co-Delivery alignment
meeting with country
partnerships

29. oGCDP in August 2013
Key strategies for next
month:
• NST Preparation &
Empowerment
• Off Peak Working
Group meeting
• IC attendance
Key challenges for next
month:
• Time challenge: IC
• NST Alignment
• Off Peak WG Meeting
Preparation
• Re-structure OGX
Relevance campaign
timeline

30. iGIP Monthly Report
July 2013

31. iGIP – General Direction
• iGIP in Poland is delivering one
coherent and market relevant Global
Talents product basing on national sub
products and local segments. Our
internal processes optimization and
know-how implementation together
with external outlook makes us reliable
business partner for companies in
different segments across Poland.

32. Monthly Priorities Achievement
• iGIP Top LCs initative preparation and
releasing the app
• Functional meeting
• SumCo
• Delivery Coordinator training and
implementation

33. July – Results Overall
0
5
10
15
20
25
30
35
40
RA
MA
RE
iGIP
July
2012
2013
Goal

34. July – Results in IT
0
2
4
6
8
10
12
RA
MA
RE
2012
2013
Goal*

35. Network Analysis – RA
0
2
4
6
8
10
12
2012
2013

36. Network Analysis – MA
0
1
2
3
4
5
6
7
2012
2013

37. Network Analysis – RE
0
2
4
6
8
10
12
14
16
2012
2013

38. Overall Factors
(positive or negative factors that influenced the
performance)
• AIESEC Uni share ( 45% / 66% / 84% )
• Educational sub product growth
• Unproper (hard to match) TNs in base
• Low matching intensity in LCs
• Lack of HR in LCs

39. iGIP in July 2013
Key Achievements:
• Functional meeting
• SumCo functional time
• NST implementation +
matching intensity
tools creation
• AIESEC Uni realizations
Key Non-Achievements
• Matching intensity
• Government
cooperation

40. iGIP in August 2013
Key strategies for next
month:
• Sales Region (Coaching)
strategy creation and first
meeting
• Cooperation with
government preparations
• Global Talents positioning
- NST selection ||
webpage + offer update ||
external partners raising
• Global Talents Product
Development strategy
(with BoA and WG)
Key challenges for next
month:
• Holidays ;)
• Lack of NST candidates

41. iGCDP Monthly Report
July 2013

42. iGCDP – General Direction
1. National Projects Refreshment
2. Implementation of co-delivery standards
3. Improving reception quality
4. Global Host product development
5. Improvement of GCDP raising management
6. Preparation for grants‘ usage
7. Creation of a new national product for a new
market segment

43. Monthly Priorities Achievement
• Setting up national iGCDP partnerships –
DONE
– Working out standards of co-delivery
– Creating co-delivery management tool
– Preparing WIKI
– Communication with country partners
• Preparation and delivery of SumCo –
DONE
• Preparation for short term NST
management – NOT DONE

44. July - Results
Plan
RealizaFon
%
RA
90
158
175
%
MA
154
123
80
%
RE
190
176
93
%

45. Network Analysis – RA
Country
Result
India
181
Poland
158
Brazil
131
Ghana
80
The
Philippines
61
Hungary
51

46. Network Analysis – MA
Country
Result
India
184
Brazil
164
Poland
123
Russia
91
Indonesia
90
China
61

47. Network Analysis – RE
Country
Result
India
665
China
474
Russia
433
Brazil
292
Indonesia
261
Egypt
187
Colombia
180
Poland
176

48. Network Analysis – RA
Country
Result
India
5421
Brazil
1688
Russia
1479
Egypt
1381
China
1371
Poland
992

49. Network Analysis – MA
Country
Result
India
1715
Brazil
1339
Russia
1024
China
989
Egypt
885
Indonesia
664
Poland
663

50. Network Analysis – RE
Country
Result
India
1488
Brazil
1291
China
932
Russia
931
Poland
735
Indonesia
714
Egypt
645
Italy
553

51. Overall Factors
(positive or negative factors that influenced the
performance)
• We are still not capitalizing enough on
Q3 potential (NGO, GO and
kindergartens).
• Some TN’s were put rather late in the
system (raising results).

52. iGCDP in July 2013
Key Achievements:
• Setting up country
partnerships
• Creation of co-delivery
strategy
• Creation of co-delivery
standards and tools
• Creation of co-delivery WIKI
• First steps for co-delivery
implementation
• Draft of the plan for national
projects refreshment +
recruiting NST members
Key Non-Achievements
• Not finalized plan for
national projects
refrshment

53. iGCDP in August 2013
Key strategies for next
month:
• Initiation of short term NST
• Market segmentation and
research for national
projects refreshment
• Implementation of co-
delivery strategy and
standards
• Working on standards of
Global Host and reception
• Visa processes for
partnership countries
• Creation of reception WIKI
Key challenges for next
month:
• Out of office for two
weeks because of IC
(not as much time as
planned before)

54. TM Monthly Report
July 2013

55. TM – General Direction
Talent Management and Talent Capacity
driving GIP and GCDP growth bringing
impact to organization and members.

56. Monthly Priorities Achievement
Talent Planning preparatiojn
SumCo preparation and delivery to
introduce TM strategy for term 13-14 to
the network
Education cycle creation

57. July – Results in TMP
2012
2013
Growth
RA
67
153
56%
RE
74
118
37%

58. July – Results in TLP
2012
2013
Growth
RA
90
75
-­‐20%
RE
74
51
-­‐31%

59. RE in TMP
TMP 2012 TMP 2013
AIESEC GDANSK
UG
26 3
AIESEC POZNAN 14 1
AIESEC
OLSZTYN
3
AIESEC
WROCLAW UE
3 8
AIESEC
BIALYSTOK
2
AIESEC TORUN
UMK
1 0
AIESEC
WARSZAWA SGH
17 3
AIESEC
KATOWICE AE
0 7
AIESEC
WROCLAW UT
0 0
AIESEC KIELCE 0 0
AIESEC
KOSZALIN
0 0
AIESEC NOWY
SACZ
0 0
AIESEC
WARSAW
UNIVERSITIES
0 28
AIESEC
SZCZECIN
0
AIESEC LUBLIN
UMCS
0 0
AIESEC LODZ 0 3
AIESEC KRAKOW 0 20
AIESEC
RZESZOW
0 13

60. RE in TLPTLP 2012 TLP 2013
AIESEC GDANSK
UG
10
18
AIESEC POZNAN 6 0
AIESEC OLSZTYN 1
AIESEC WROCLAW
UE
4
3
AIESEC BIALYSTOK 0
AIESEC TORUN
UMK
1
0
AIESEC
WARSZAWA SGH
6
4
AIESEC KATOWICE
AE
4
2
AIESEC WROCLAW
UT
4
0
AIESEC KIELCE 1 0
AIESEC KOSZALIN 0
0
AIESEC NOWY
SACZ
0
0
AIESEC WARSAW
UNIVERSITIES
2
6
AIESEC SZCZECIN 0
AIESEC LUBLIN
UMCS
0
0
AIESEC LODZ 0 5
AIESEC KRAKOW 0 1
AIESEC RZESZOW 0
5

61. Overall Factors
(positive or negative factors that influenced the
performance)
Positive:
SumCo as a way to deliver strategical
knowledge nad boost performance
Negative:
Holidays period

62. TXP in July 2013
Key Achievements:
• Growth in RE in TMP
• Talent planning
process preparation
Key Non-Achievements
• Lack of growth in TLP
• Still lack of workin on
myaiesec.net with TMP
and TLP experiences

63. TXP in August 2013
Key strategies for next
month:
• Talent Plan feedback
• Tracking of TXP
measuring in the our
network (start of audit)
• Preparation of IT TXP
Recruitment and
recruitment
optimization
Key challenges for next
month:
• Holidays period
• Lack of ELDs from MC
in the office due to IC

64. Operations Monthly Report
July 2013

65. Operations – General Direction
• Net Promoter Score as a tool for clear Product
Development regarding customer feedback;
• National Control Board - NCB with clear guidelines
for case-solving;
• Poland Going Global as International Relations
strategy working with smart co-delivery increasing
MA rate.

66. Monthly Priorities Achievement
• Definition of Customer Experience awards
criteria;
• IM Tools Idea creation with Filipe and follow up;
• Guide for LCPs in IC 2012 [International Relations]
• NPS Login creation;
• Framework survey for GIP ICX;
• Create content for Customer Channel;
• GIP Strategic Meeting Agenda and
management;
• IC Booklet content finalization;
• Finish NCB channel on Podio.

67. Positive:
• Adapting to new reality and
network;
• Management of Information
Management area with
Filipe to bring faster
solutions to the network
(audit/PGG);
• GIP Meeting Agenda
creation as a power-up for
the following steps in Q4, Q1
and Q2.
Negative:
• Adapting to new reality and
network (time management
spent on that);
• Issue with Customer Gauge
Platform to generate info to
ELDs;
• National Control Board
applications in 2nd round
blocking ELDs and OP to
focus on strategy and have
some cases to manage
(specially GCDP ICX);
Overall Factors
(positive or negative factors that influenced the
performance)

68. Operations in July 2013
Key Achievements:
• Customer Channel;
• GIP Strategic Meeting
proposal to the
network;
• Close work together
with ELDs in Product
Development (GIP
Meeting) and Cases
Management;
Key Non-Achievements
• Customer Gauge and
NPS usage in LC Level;
• Development of
framework with GIP ICX
that could be improved;
• Issue segmentation
with GCDP ICX
postponed;
• NCB not defined yet

69. Operations in August 2013
Key strategies for next
month:
• NPS Monthly reports to the
network;
• Product/ELD Innovation Meetings/
Summits with proper time to
prepare and deliver;
• National Control Board team start;
Key challenges for next
month:
• Self and area management and
International Relations strategy for
co-delivery in all programmes while
IC;
• National Control Board
management;
• Preparation for summits and
meetings with ELDs;
• Education and Culture Shaping
regarding firefighting management
and detractors management;

70. Information Management
Monthly Report
July 2013

71. Planned

72. Realized

73. Monthly Priorities Achievement
1. AMS: SONA created;
2. AMS: Website created;
3. [ 1/3 ~ 33% ] AMS: Audit structure;
4. Teambox use facilitation;
5. Clarify tools usage;
6. [ 2/3 ~ 67% ] Newsletters published;
7. TM temporary tools creation;
8. SumCo sessions;
9. SumCo Output Wiki;
10. [ 17/22 ~ 77% ] MyAIESEC.net issues;

74. Overall Factors
Delays:
• On demand jobs with ‘higher priority’;
• Lack of interest / content of MC members in
newsletters;
• Precious time spent on building things from
zero (newsletter imgs, layout);