Quality the first time, everytime.
We, at SixEleven understand the
importance of delivering the
basic: attention to instructions
accompanied by an accurate a...
SixEleven Global Teleservices
As a strategic partner, SixEleven provides a 24/7 inbound and outbound support
enterprise th...
Our Vision

Our primary objective is to provide
our client companies with highly
effective and quality customer
relationsh...
Our Mission

To provide a complete line of total
customer support services,
designed to compliment the needs
of technology...
SixEleven Global Teleservices: Milestone

We are proud to be the first
Filipino-­­owned and Mindanao­­Filipino-­­owned and...
Support Services
Technical Support:
Sixeleven Global Services Technical Support desks are available to assist you with
Que...
Support Services
Travel Booking & Reservation:
You give travelers worldwide convenience. You offer them a myriad of choice...
Support Services
Online Assistant:
To manage business effectively, you need a business online assistant to make and
answer...
Sales Services
Lead Generation & Appointment Setting:
Initial contact with a warm lead is great, but the real secret to su...
Sales Services
Phone Survey:
Information and feedback are
two very important sources by which business moves are
based. If...
Sales Services
Marketing Services
Marketing Collaterals Creation:
We can help improve you're A.I.M: Attract, inform and Motivate. Marketi...
Marke.ng Services
Email Marke.ng Services:
Effective email marketing and communication in today's marketplace requires mor...
REDUNDANCY
V'

Multiple Internet
Service providers




PLDT (Philipinne long distance
telecommunication)


Bayante...
Network Diagram
Power Diagram
Davao
Davao Office
Office
Davao Office

2nd Floor Tumble Tots Building Mabini
Corner, Araullo St., Davao City,
Philippines 8000
Tel: +63 82 305 5522...
General Santos City Office
Davao Office
General Santos City Office

4th Floor Joji Ilagan International School
Bldg., Leon Llido St.,
General Santos City, Philipp...
General Santos City Office

THANK YOU!

For questions or inquiries regarding our services:
pls send us an email: Info@sixe...
Six eleven global teleservices
Six eleven global teleservices
Six eleven global teleservices
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Six eleven global teleservices

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We understand the importance of delivering the basic: attention to instructions accompanied by an accurate and timely response to the problem. We provide simple yet accurate and reliable solutions to all your BPO needs.
As a strategic partner, SixEleven provides a 24/7 inbound and outbound support enterprise than can improve your company's position in today's very competitive and highly technologically involved market. We take pride in utilizing today's state of the art technologies by incorporating them in to our day to day operations, while keeping things simple and precise to achieve specific goals. We provide you with the solutions and with services that work.

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Six eleven global teleservices

  1. 1. Quality the first time, everytime.
  2. 2. We, at SixEleven understand the importance of delivering the basic: attention to instructions accompanied by an accurate and timely response to the problem.
  3. 3. SixEleven Global Teleservices As a strategic partner, SixEleven provides a 24/7 inbound and outbound support enterprise than can improve your company's position in today's very competitive and highly technologically involved market. We take pride in utilizing today's state of the art technologies by incorporating them in to our day to day operations, while keeping things simple and precise to achieve specific goals. We provide you with the solutions and with services that work. We started with 15 seats in year 2005. now we are 600 seats capacity in total, this is a testament to the dedication and expertise each and every 611 employee gives towards our clients. We value the business as if it was our own, we value the importance of our function and this is given utmost attention always. We are committed to provide our clients with practical yet highly effective Customer Relationship Management services designed to answer their needs for corporate productivity, growth and profitability.
  4. 4. Our Vision Our primary objective is to provide our client companies with highly effective and quality customer relationship management services designed to answer the corporate needs for organizational efficiency, productivity, growth and profitability.
  5. 5. Our Mission To provide a complete line of total customer support services, designed to compliment the needs of technology-­­driven companies,of technology-­­driven companies, and add value to their business operations, products and services.
  6. 6. SixEleven Global Teleservices: Milestone We are proud to be the first Filipino-­­owned and Mindanao­­Filipino-­­owned and Mindanao­­Filipino-­­owned and Mindanao-­­ based international contact center designed to provide quality services in various arenas of Sales, Marke.ng and Customer Support. with more than 650 highly dedicated and efficient staff and members, we are here, ready and willing to serve. “How may we help you today?”
  7. 7. Support Services Technical Support: Sixeleven Global Services Technical Support desks are available to assist you with Questions about our products: access, contact, searching, general troubleshooting and other technical issues. Customer Services: Customers and business managers alike like to talk about what good customer service is (and isn't), but I think this definition by Sixeleven Global Services sums up what excellent Customer service is beautifully: excellent customer service (is) the ability of an organization to constantly and consistently exceed the customer's expectations. Order Taking: Customers calling in to place their orders requires a fast, friendly response. Sixeleven Global Services live order taking services are designed to answer that requirement. Our customer Service representatives deliver the utmost care in order taking and order processing. We take pride in providing our client`s customers effective order taking service.
  8. 8. Support Services Travel Booking & Reservation: You give travelers worldwide convenience. You offer them a myriad of choices that suit their travel needs and save them from the stress and hassle that comes with traveling. But while you take care of them, who takes care of you? Event & Conference Registration: Whatever your reason or goal is, tradeshow success lies in leads nurturing, and not only on your performance at the show. Your success requires from the thoughtful, calculated leads follow-­­up on all viable that youcalculated leads follow-­­up on all viable that your team generated on floor. Catalog Requests: Catalog design services from Sixeleven Global Services involves working closely with you to fulfill all your requirements for corporate catalog design from the outline of the concept and message of your print or online catalog, to the final printing. Our custom catalog design service focused on highlighting your product and service features and how they can address your prospects needs. Our design team can create the right combination of images, content, animations and incorporate effective marketing features to your business catalog design to give you the kind of impact you are looking for.
  9. 9. Support Services Online Assistant: To manage business effectively, you need a business online assistant to make and answer calls for you, takes messages, book your events and conferences, make your Travel Reservations, schedule your appointments, remind you of important events, or even make sure that your children get picked up from school on time or arrange to send your wife flowers on your anniversary even when you're a continent away!
  10. 10. Sales Services Lead Generation & Appointment Setting: Initial contact with a warm lead is great, but the real secret to successful lead generation is lead nurturing. Nurturing leads allows you to quickly identify prospects that have the highest need for your services while building an ongoing pool of new prospects for future marketing programs. Lead nurturing programs convert more inquiries leads and qualified leads into sales. Lead Qualification: Our research shows the number one desire for sales people is more selling time with sales-­­ready opportunities. The lead qualification process is essential to any leadsales­­ready opportunities. The lead qualification process is essential to any lead generation effort regardless of the particular tactics being used to generate interest. In fact, lead qualification is the only way to separate inquiries because our response time is quick. Every lead is followed up on, automatically and thoroughly, making your campaign/event ROI easier to measure. Your inquiries and leads are time sensitive and perishable.
  11. 11. Sales Services Phone Survey: Information and feedback are two very important sources by which business moves are based. If you want to learn about customers thoughts on you, your product and/or services, or if you simply want to gather personal information from them, do a market research survey. Market research surveys or telephone surveys are must if you want first-­­hand information from both current customers and clients.first-­­hand information from both current customers and clients. Email Marketing: Get outstanding email marketing service from Sixeleven Gobal Services. Our email marketing campaigns have proven to deliver fast, impressive results. It is an inexpensive approach to getting new customers, building repeat business, and enhancing your brand.
  12. 12. Sales Services
  13. 13. Marketing Services Marketing Collaterals Creation: We can help improve you're A.I.M: Attract, inform and Motivate. Marketing materials are imperative of business development. If your purpose is to inform and persuade, ours is to attract, inform and motivate. Whether its information about your business, product, or service, we understand the importance of establishing your corporate identity through corporate branding. Web Design and Development: Our web designers have the creative talent to appeal to your sense of style, the training and knowledge of current web development standards and practices, and the ability to turn your ideas into reality! Market Profiling: A good market profile quantifies opportunity in the market and gives your organization a more precise understanding of your customers, overall business performance, market trends and new market opportunities.
  14. 14. Marke.ng Services Email Marke.ng Services: Effective email marketing and communication in today's marketplace requires more than just sending an "email blast". Sixeleven Global Services email marketing service can help you personalize your email marketing campaigns and increase your conversions. Database Services: You may have a database of prospects and customers, but is it updated? Are the names on your list the actual decision maker? Could you be wasting mail efforts, time and money due to old information? Don't let the value of good data be lost by year of sloppy data entry. Sixeleven Global Services offers Database Cleanup services that will significantly increase the accuracy and value of your database marketing efforts. Let Sixeleven Global Services contact companies in your database to confirm company information, qualify the decision-­­maker and assist in database management byinformation, qualify the decision-­­maker and assist in database management by adding additional information like e-­­mail addresses and other valuable information toadding additional information like e-­­mail addresses and other valuable information to your existing list. Business list: The very foundation for acquiring new customers still remains targeted list of possible future customers. In order to generate quality leads, you need quality prospect mailing list to deliver highly targeted, relevant emails.
  15. 15. REDUNDANCY V' Multiple Internet Service providers   PLDT (Philipinne long distance telecommunication)   Bayantel (Bayantel communications Inc)   Globe tel (Globe Telecomunications) ON-­­SITE GeneratorON­­SITE Generator and Back up power in V' V' Multiple VOIP providers   Multiple Tier 1 voip providers with multiple DID no redundancy options available for each and every client. ON-­­SITE UPS for allON-­­SITE UPS for all equipment (uninterrupted power supply) V'
  16. 16. Network Diagram
  17. 17. Power Diagram
  18. 18. Davao Davao Office Office
  19. 19. Davao Office 2nd Floor Tumble Tots Building Mabini Corner, Araullo St., Davao City, Philippines 8000 Tel: +63 82 305 5522 Fax: +63 82 305 3322 Email: info@sixelevencenter.com
  20. 20. General Santos City Office Davao Office
  21. 21. General Santos City Office 4th Floor Joji Ilagan International School Bldg., Leon Llido St., General Santos City, Philippines 9500 Mobile: +63 923 5458521 Email: info@sixelevencenter.com
  22. 22. General Santos City Office THANK YOU! For questions or inquiries regarding our services: pls send us an email: Info@sixelevencenter.com or call us at US no: +16508439172

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