Your SlideShare is downloading. ×
0
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
dynamics-of-wikipedia-1196670708664566-3
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

dynamics-of-wikipedia-1196670708664566-3

1,424

Published on

dynamics-of-wikipedia-1196670708664566-3.ppt

dynamics-of-wikipedia-1196670708664566-3.ppt

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,424
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
14
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Transcript

    • 1. Su-Laine Yeo Vancouver User Experience Group November, 2007 Dynamics of Wikipedia This presentation is licensed under Creative Commons Attribution Share-Alike 3.0 http://creativecommons.org/licenses/by-sa/3.0/
    • 2. Overview
      • How does it all work?
        • Who writes for Wikipedia, and why?
        • How does the site keep vandalism and spam away?
        • What happens when contributors disagree?
        • How does the site keep articles consistent and organized?
    • 3. Agenda
      • What is Wikipedia?
      • Contributing: Part I
      • Vandalism and spam
      • Conflict and culture
      • Contributing: Part II
      • Please ask questions along the way!
    • 4. What is Wikipedia?
    • 5. Vision
      • A free, neutral encyclopedia that anyone can edit
      “ Imagine a world in which every single person on the planet is given free access to the sum of all human knowledge. That's what we're doing.” – Wikipedia founder Jimbo Wales
    • 6. The global project
      • 253 languages
      • 2 million+ articles in English
      • 5 million articles in languages other than English, accounting for half of all traffic
      • Freely -licensed image, video, and sound files on Wikimedia Commons are used across languages
      http://meta.wikimedia.org/wiki/List_of_Wikipedias_by_language_family
    • 7. Size of the English Wikipedia http://commons.wikimedia.org/wiki/Image:Size_of_English_Wikipedia_in_August_2007.svg
    • 8.  
    • 9. Who’s who
      • MediaWiki software
      • Wikimedia Foundation
      • Jimmy (Jimbo) Wales, founder, leader, and benevolent dictator
      • 5.8 million registered accounts for volunteer contributors
      • Lots of edits by unregistered users
    • 10. Wikimedia Foundation
      • Runs the servers; hardware costs are 60% of its budget
      • No ads or paid subscribers
      • Annual revenues $1.5 million (June 2006)
      • Fewer than 10 full-time employees
      • Sister projects to Wikipedia: Wiktionary, Wikispecies, Wikiversity, Wikinews…
    • 11. Wikipedia statistics
      • Among top 10 most visited websites
      • 70% of traffic is from search engines
      • Cited in over 100 U.S. court rulings
      http://www.nytimes.com/2007/01/29/technology/29wikipedia.html?ex=1327726800&en=92bbe5fe41874778&ei=5090
    • 12. Key policies
      • Wikipedia is an encyclopedia; its goals go no further
      • Free content
      • Neutral point of view
      • Attribution to reliable sources
    • 13. Most viewed articles Source: http://tools.wikimedia.de/~leon/stats/wikicharts for Sept 07
    • 14. Most viewed articles (cont’d)
    • 15. Most viewed articles (cont’d)
    • 16. Unusual articles
      • Exploding whale
      • Heavy metal umlaut
      • Cosmic latte
      • Anti-Barney humor
      • Five-second rule
      • Passenger train toilets
      • Society for the Prevention of Calling Sleeping Car Porters “George”
      • 0.999...
    • 17. Contributing: Part I
      • “ So fix it.”
      • - A Wikipedia saying
    • 18. Contributing: Overview
      • Editing a sentence
      • Wikitext
        • Headings
        • Links
        • Bulleted lists
        • Templates
        • Signatures
      • Accounts and privacy
    • 19. Get an account
      • Editing with an account is MORE private than editing without one
      • Don’t use your real name
        • You can change your username later
        • You can identify yourself in less permanent ways
    • 20. User pages
    • 21. Wikiscanner http://wikiscanner.virgil.gr/
    • 22. Vandals and spammers
    • 23. Addressing vandalism
      • Automated vandalism reversion (bots)
      • Recent Changes patrol
      • Watchlists
      • Semi-protect heavily-vandalised pages
      • Completely protect high-visibility pages
      • Warn vandals
      • Block repeat offenders
    • 24. Recent Changes patrol
    • 25. Reverting
    • 26. User contribution history
    • 27. Vandalism warnings http://en.wikipedia.org/wiki/User_talk:208.67.142.93
    • 28. Blocks
    • 29. Administrators
      • ~1400 administrators in English
      • Block and unblock users
      • Semi-protect pages (lock pages from being edited by unregistered and new users)
      • Protect pages (lock pages from being edited)
      • Edit protected pages
      • Delete and undelete page histories
    • 30. Addressing spam
      • “ No-follow” on external links
      • Spam blacklist
      • As with vandalism: revert, warn user, block persistent offenders
    • 31.  
    • 32. Other obviously-bad edits
      • Blatant advertising
      • Copyright violation
      • Libel
      • Hoax
      • Complete bullocks
    • 33. Conflict and Culture
      • “ When someone just writes 'f**k, f**k, f**k', we just fix it, laugh and move on. But the difficult social issues are the borderline cases — people who do some good work, but who are also a pain in the neck.”
      • – Jimbo Wales
    • 34. Conflict
      • When contributors disagree in good faith, there are procedures for working through disputes.
      • The Wikipedia community has final say on most things
      • … The community is: people who have a history of good contributions and who show up for the debate
    • 35. What not to do
    • 36. Dispute resolution
      • After being bold:
      • Discuss on the article Talk page and/or the other person’s Talk page
      • Third Opinion
      • Mediation
      • Request for Comment
      • Arbitration
      • Intervention by Jimbo
    • 37. Content policies and guidelines
      • What are reliable sources?
      • What is an acceptable External Link?
      • Is company XYZ notable enough for an article?
      • Should the article title be “Giraffe” or “Giraffes”?
      • Is it “program” or “programme”?
    • 38.  
    • 39.  
    • 40.  
    • 41. Conduct policies and guidelines
      • Be civil
      • Assume good faith
      • Don’t edit war
      • Write for the enemy
      • Ignore all rules
      • Don’t use Wikipedia for self-promotion
    • 42. Corporate advocacy and self-promotion
      • Includes adding excessive links to your own company’s website
      • If in doubt about possible conflict of interest, suggest changes on the article’s Talk page or on one of the noticeboards
    • 43. Talk pages
    • 44.  
    • 45. Dispute resolution principles
      • Focus on how to improve the articles
      • Widen the conflict; ask for third-party viewpoints
      • Don’t wikilawyer
      • Discuss rather than vote
    • 46.  
    • 47. See also: http://en.wikipedia.org/wiki/Wikipedia:Deleted_articles_with_freaky_titles http://en.wikipedia.org/wiki/Wikipedia:Articles_for_deletion/Pooky_the_Teddy_Bear
    • 48.  
    • 49.  
    • 50. Controversy is often good
      • Motivates people to improve articles
      • Raises awareness of the need for quality sourcing
      • Leads to inclusion of multiple viewpoints and nuances in articles
      • Builds community
    • 51. Problem behaviour
      • Point-of-view pushing; political and nationalist block voting
      • Edit warring
      • Persistent corporate advocacy
      • Fraudulent use of multiple accounts (sockpuppetry)
    • 52. Problem behaviour (cont’d)
      • Problem users can be banned from a topic or from all of Wikipedia
      • Bans are difficult to enforce
      • Short supply of neutral people who are patient enough to deal with problematic behaviour
      “ The takeaway message I'm getting here is ‘only an admin with a hole in his head willingly gets involved in Israel-Palestine articles.’ ” - a Wikipedia administrator
    • 53. Controversial Issues
      • Wikipedia’s list of controversial issues
      • Articles involving “biographies of living persons”
        • Children in the news
        • Victims of crime
        • People notable for having medical conditions
        • Overwhelmingly negative biographies
    • 54. Biographies of Living Persons rules
      • Consider privacy
      • Negative material has more rigorous inclusion requirements
      • Immediately remove unsourced or poorly sourced negative or controversial material
      • Avoid discussion
    • 55. IA for two million articles
      • Few information types : encyclopedia articles, lists, disambiguation pages
        • No essays or how-to articles
        • No point-of-view forking of articles
      • Extensive guidelines on:
        • naming conventions
        • refactoring long articles, merging similar articles
        • use of categories
    • 56. IA for two million articles (cont’d)
      • Relatively simple markup
      • Extensive use of templates
      • Constant refactoring
    • 57. Templates
    • 58. Categories
      • There are guidelines for creating categories
      • Be bold in creating categories
      • Categories are subject to refactoring
    • 59. Adding and using categories
    • 60. Summary: Conflict and culture
      • Policies and guidelines
      • Culture is oriented towards trust, discussion, and generating consensus
      • Conflict can build community and often leads to better articles
      • Most articles are not controversial. Usually, good-faith edits stick
      • Decentralized management of information architecture
    • 61. Contributing: Part II
      • “ I have found working with a bunch of like minded folks on an article or wikiproject when it kicks into top gear one of the most inspiring things, the rapid-fire editing of an article gunning toward FA status as writer's blocks are sequentially blasted out of the way is just amazing to witness via the diffs/hists.”
      • – Wikipedia editor “Casliber”
    • 62. Contribute by…
      • Writing about what you’re interested in
      • Improving the writing of others
      • Citing sources
      • Categorizing and organizing articles
      • Translating articles
      • Contributing photographs and artwork
      • Reviewing and commenting on articles
      • Maintenance: removing vandalism, spam, and trivia
      • Helping to resolve disputes
    • 63. "We can no longer feel satisfied and happy when we see these (article) numbers going up.... We should continue to turn our attention away from growth and towards quality.“ - Jimbo Wales
    • 64.  
    • 65.  
    • 66. Why contribute?
      • Improve your skills in:
      • Writing
      • Editing
      • Having your work edited
      • Conflict resolution and group dynamics
      • Understanding copyright
      • Wiki technology
    • 67. Summary
      • Free encyclopedia written by volunteers
      • Be bold
      • Get an account with a fake name; don’t promote commercial interests
      • Revert, warn, and block vandals and spammers
      • Policies, guidelines, and dispute resolution systems exist for controversial issues
      • Distributed decision-making scales well for information architecture
    • 68. The radical project
      • Almost no co-ordination of effort
      • 2% of users (1400 people) make 73.4% of edits
      • 0.7% of users (524 people) make 50% of edits
      • But… people who make very, very few edits write most of Wikipedia’s content
      • … Your earliest edits will probably be your most valuable ones
      http://www.aaronsw.com/weblog/whowriteswikipedia
    • 69. http://upload.wikimedia.org/wikipedia/commons/d/d4/Be_bold.pnghttp://upload.wikimedia.org/wikipedia/commons/d/d4/Be_bold.png

    ×