What is Web 2.0? The software platform on the Internet that allows people to easily share ideas, thoughts, and other content. Web 2.0 enables User Generated Content
What is UGC? User Generated Content
UGC Yelp Chowhound Amazon Craigslist GetSatisfaction TripAdvisor Blogs websites
SOCIAL
The key word is SOCIAL.
It’s about conversation.
It’s about Engagement.
A little Empowerment.
It’s an online Cocktail Party.
STORIES
What story or idea are you
publishing?
What stories about your
community , employees ,
customers, and service are
Sharing with your Audience ?
Storytelling
Video – YouTube, Vimeo, FB
Pictures – Flickr, Slideshare
Audio – podcasting, iTunes
Words – blogs, twitter, LinkedIn
Your Audience
Who is your audience?
Where are they?
Where can you find them?
Where can they find you?
Is Your Audience Here?
Facebook
LinkedIn
Twitter
MeetUp
Ning
Squidoo
WHY?
Why would I want to get
on any of these
communities, social
networks?
Because…
Because the conversation about your product or service is happening whether you are listening or not. Period.
Better to be a part of it than to let it happen without you responding. (Reputation Management)
Branding….
Branding
It’s the 1K of space in a consumer’s mind that stores all of the info and feeling about your company, your products, your employees, your service, your reputation.
That’s your Brand in a Nutshell .
Blog
Wordpress, Blogger, Typepad
Easier than HTML or a webpage
Updated Content = SEO
Better as a sub-domain
At least twice a week
What to talk about?
LinkedIn
Your new rolodex
Your Prospecting Tool
A place to prove you are an expert
Status updates
Groups
Discussions
Blog + LinkedIn + Slideshare = Expert
Twitter
Ah, twitter – and the tweet
140 character thoughts
Links, replies, ass kissing, spam, etc.
Conversation
RSS feed of news
Interact
PR
MeetUp
Groups of like minded people who get together in your community to talk about lots of different topics.
You can meet them.
You can gather them.
You can sponsor them.
You can let them meet at your office.
You can Listen to them.
You can Engage them.
Squidoo
Create a Lens about your company, community, service.
What’s a Lens?
Squidoo Lens
The best reason to make a lens: People are looking for you.
Squidoo is a website hosting hundreds of thousands of handbuilt webpages (just to be difficult, we call them "lenses"). Each lens is one person's look at something online. Your take on football or business or the best thai food in town.
Lenses are free to set up.
Lenses are easy and totally non-techy.
Lenses get you credibility and traffic (SEO)
Ning
A free social network platform
Limited in scope
Community Building
Story telling
Advertising space
Classifieds
Job board for your company and your client companies
Things to sell?
Adds eyeballs and page views
Offers something to the community
Facebook
A fan page
What is a Fan?
What to tell them?
Video, Pictures, words, tweets, links, etc.
Events
Analysis and Industry news
Converse, Engage, tell a Story
PR, Interaction
End of the Day…
It’s all about telling a simple, concise story to your target marketplace – wherever they are.
Social Media is free, but it has a huge time commitment.
It’s still marketing – just on a 21 st century printing press (the Web).
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