What would you like to take away from today’s training?
CLEAR Mission Statement Empower a smarter, more connected world with the fastest, most cost-efficient, and highest capacity 4G network – enabling people everywhere to have the magic of the Internet with them all of the time.
Who we are Energetic young company passionate about how people access the internet Brain child of wireless pioneer Craig McCaw WiMAX will cover as many as 120 million people with true broadband mobility across 80 markets by the end of 2010 Strategic investors include Intel Capital, Comcast, Sprint, Google, Time Warner Cable, and Bright House Networks New CLEAR WiMAX Launch by 2009: Portland, Atlanta, Las Vegas, Philadelphia, Chicago, Dallas, San Antonio & Austin + Conversion markets
CLEAR uses a 4G technology that differs from Wi-Fi called WiMAX, which provides service areas measured in miles, not feet.
WiMAX technology provides:
Wider coverage, higher capacity, mobility and a single standard
High speed of broadband service
Wireless rather than wired access, therefore much less expensive than Cable or DSL and much easier to extend to suburban and rural areas
Broad coverage like cell phone network (instead of small Wi-Fi hotspots)
Fraud Policy “ CLEAR is dedicated to providing industry-setting customer service and an unparalleled sales experience. As such, CLEAR is committed to ensuring that all sales and customer service activities are conducted in a truthful and legally compliant manner. CLEAR does not tolerate any dishonest or unlawful conduct, including false or misleading statements or fraud of any kind.”
CLEAR products = Choices Clear USB Modem Clear Voice Adapter Clear Modem CLEAR Spot CLEAR 4G+ Mobile USB
Can be delivered in the time span of an elevator ride (~30 seconds)
Example: “CLEAR allows you to take the Internet anywhere within our coverage area. With CLEAR you can plug in your home modem and start surfing instantly! We also offer phone service with the most advanced features available. CLEAR will save you time and gives you total control of your Internet experience. Tell me a little bit about how you use the Internet.
Ask questions that determine if CLEAR solution is good fit for the prospect
Ask open-ended questions
Examples: “ When you travel, where do you travel to?” “ For what purposes do you use the Internet? “ How many computers do you have in your home?” “ Where do you use the Internet?” “ Tell me about….”
CLEAR Referral Program Note: Limit of 25 referral rewards per year per customer (any combination of Clear365 and AMEX rewards). New Monthly Customer CLEAR Customer $ 15 New Customer $ 10 New Contract Customer CLEAR Customer New Customer $ 10