Your SlideShare is downloading. ×
0
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
When PDF goes BAD: the UX of PDF
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

When PDF goes BAD: the UX of PDF

5,373

Published on

PDF is a popular format for publishing content online - often because it make it fast an easy to get content online. However, if not used and designed appropriately, PDF can create a range of …

PDF is a popular format for publishing content online - often because it make it fast an easy to get content online. However, if not used and designed appropriately, PDF can create a range of usability and accessibility problems.

Published in: Technology
1 Comment
11 Likes
Statistics
Notes
  • The video we showed at the forum, related to this presentation, is now available on YouTube: http://www.youtube.com/user/4syllablesau
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Views
Total Views
5,373
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
0
Comments
1
Likes
11
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • When considering whether someone may need to interact with your content online, think about: Why someone would want the content? What task would they be doing? Is this an online task or offline task? Does this task require all/most of the content or just a small part?
  • Transcript

    • 1.  
    • 2.
      • B = before
      • A = after
      • D = during
    • 3. Before you get the PDF doc
      • Content not identified clearly
        • Poor link text
      • Format and size not identified
        • Some surprises aren’t welcome
        • Mobile users and data costs
      • No ‘gateway’ page
        • What’s in it? Do I really want it?
        • Problems with social media linking
      • Don’t want a (large) PDF, but there’s no other option
        • Sometimes turns users off
    • 4. After you’re done with the PDF doc
      • Closing PDF accidentally closes browser
      • Felt it wasn’t worth the effort
        • Trawling a large doc for a small piece of info
        • Downloading a huge file
      • Couldn’t see the point of it being a PDF
        • Simple web page would have been better
        • Thought you were being lazy
    • 5. During use of the PDF doc
      • Downloading problems
      • Navigation problems
      • Design problems
      • Restrictions on use
    • 6. Downloading problems
      • File bigger than anticipated
        • Can’t stop the download to back out
      • Slow to open
        • Interrupts ‘flow’
      • Craaaaaaaaaaash!
        • Can’t get the information
    • 7. Navigation problems (1)
      • Table of contents not linked
        • Most users don’t know keyboard shortcuts, so lots of scrolling
      • No bookmarks
        • If no TOC, then no easy way to navigate a long PDF
      • Bookmarks, but not shown by default
        • Surprising number of users don’t know how to use PDF UI
    • 8.  
    • 9. Navigation problems (2)
      • Words (or TOC) are links, but don’t look like links
        • Accidental clicks, accidental exits
        • Users want to use TOC, but some don’t realise they can
      • Links aren’t active
        • URLs users would have to copy and paste
    • 10.  
    • 11. Navigation problems (3)
      • Page number references in text that cause chaos
        • Multi-part document and page is in another file (which user may not have downloaded)
        • Mismatch between numbers in doc and numbers in PDF
          • Docs with different section numbering
          • Multi-part documents
    • 12.  
    • 13. Design problems (1)
      • Large images
        • Longer downloads
        • More scrolling!
        • Wasted paper/ink if printed
    • 14.  
    • 15. Design problems (1)
      • Spreads or landscape layout
        • Horizontal and vertical scrolling
        • Easy to miss some of the content
      • Multi-column layout
        • Scroll back up or keep going down?
        • Move from bottom right to top left?
    • 16.  
    • 17.  
    • 18.  
    • 19.  
    • 20. Restrictions
      • Restricted printing
        • Can be frustrating, especially if long and hard to read on screen
      • Restricted copying text/images
        • May be legitimate reasons for use
          • Your copyright/IP is protected by law
        • Determined users can get around this
    • 21. Accessibility problems
      • Neil discussed these
        • Poorly designed source documents
          • Headings, tables, lists, text alts for images, contrast, colour
          • Text boxes
        • Assistive technology limitations
        • Users’ skills
    • 22.
      • How to use PDF for good, not BAD!
    • 23. Appropriate use
      • Use PDF online when
        • Distributing a resource that is intended for print or further distribution
        • Offering a print or downloadable version of web content
      • Avoid PDF when
        • Users will need to interact with content online
        • When you’re tempted to use it because it’s easier or faster to publish
    • 24. PDF use in ‘grey areas’ (1)
      • We live in the real world, so there will be ‘grey areas’
        • Not sure if someone will need to interact online with your PDF?
        • Can’t get resources to make web version of content?
        • Publishing PDF as the only version of content?
    • 25. PDF use in ‘grey areas’ (2)
      • Design and tag for accessibility
        • Neil discussed key techniques
      • Comply with policy on use of PDF
        • Monitor AGIMO activity, Australian Human Rights Commission
      • Design to avoid a BAD user experience …
    • 26. Inform users (1)
      • Write meaningful link text
        • Avoid ‘click here’, ‘download this file’
      • Include a document title
        • Shows in search results, affects ranking
        • Set window to show title rather than file name
    • 27. Inform users (2)
      • Include a PDF warning in the link
        • Don’t use an unusual PDF icon
        • Text can be enlarged
      • Include the file size warning in the link
      • Set link to open in a new window
    • 28. Eliminate PDF ‘shock’
      • Create a ‘gateway’ page
        • Provide a summary or description of the content in the PDF along with the link
        • Direct links and search engines to this page, not the PDF document
      • Break large files into a set of smaller ones
        • Label each clearly and provide a summary or description if needed
        • Offer a single-file download as well
    • 29. Support navigation (1)
      • Make links active and obvious
        • URLs should be links
        • Text that is linked should look like a link
    • 30. Support navigation (2)
      • Provide navigation through a longer document
        • Table of contents as active links or use bookmarks
        • Set initial view to show ‘Bookmarks Panel and Page’
    • 31. Support navigation (3)
      • Consider alternatives to page number references
        • Use chapter or section names
        • Otherwise check page references and numbering in PDF and change if needed
    • 32. Support navigation (4)
      • Open pages panel
      • Select pages
      • Right click and open ‘Number Pages’
    • 33. Design for on-screen use (1)
      • Avoid large images
        • Especially when decorative
        • Except maps, diagrams and so on
      • Or set initial view to ‘Pages Panel and Page’
    • 34.  
    • 35. Design for on-screen use (2)
      • Avoid spread layouts
      • Avoid multi-column layouts
        • Avoid content sections that flow to a second column or page
      • If using horizontal layout, set initial view to ‘Fit Page’ magnification
    • 36. Rely on legal protections
      • Don’t lock up a PDF
        • Allow copying
        • Allow printing
      • Don’t publish it online if you don’t want anyone to use it!
    • 37.
      • No more BAD PDF = no more sad, mad users. Only glad ones!

    ×