WTF is Twitter and why should I care?


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  • I still don't get it; what's the point of Twitter? Nothing of any importance can be done with it that can't be done better otherwise!
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  • Facebook, twitter and my space are nothing but something that brain dead people with little else in there lives to do. It is all a big steaming pile of crap. Grow up and get a job!!!!!
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  • why is the presentation down... i loved it so much i threw it up on my blog and made sure everyone came to this site to read more. i'm so sad now!
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  • WTF is Twitter and why should I care?

    1. 1. WTF is Twitter and why should I care? Tweet! Tweet!
    2. 2. “ OK, I’m either cynical or completely boring but why on earth would you want to know what you’re friends, family or colleagues are up to EVERY part of the day. Seriously, doesn’t anyone value a incy tincy bit of privacy now and again? “ I’ll give Twitter a miss until someone can convince me it has real communication benefits. And I don’t think that’ll ever happen, quite frankly.” Stephen Davies, March 2007
    3. 3. “ I began using Twitter properly two weeks ago and haven’t looked back since. What a great way to communicate and stay connected. It’s great!” Stephen Davies, November 2007
    4. 4. Background stuff <ul><li>Micro-blogging platform </li></ul><ul><li>Began as a project in March 2006 </li></ul><ul><li>Six million users </li></ul><ul><li>55 million monthly visitors </li></ul><ul><li>Ranks as the 3 rd largest social network </li></ul><ul><li>95 th most popular website in the UK </li></ul><ul><li>But before we start.... </li></ul>
    5. 5. ...some Twitter vocab
    6. 12. I am guilty
    7. 13. And so are others
    8. 14. Yes, Twitter is for... <ul><li>Updating people on what you’re doing </li></ul><ul><li>Asking and/or answering questions </li></ul><ul><li>Sharing information </li></ul><ul><li>Discussing news </li></ul><ul><li>Asking for feedback </li></ul><ul><li>Arranging meetings </li></ul><ul><li>Basically COMMUNICATING! </li></ul>
    9. 15. 140
    10. 18. The power of the... @
    11. 21. Business Benefits
    12. 22. Reputation Management
    13. 23. Reputation Management <ul><li> </li></ul>
    14. 24. Customer Relations
    15. 25. Customer Relations
    16. 26. Customer Relations
    17. 27. SEO
    18. 28. Press Conference x Tweet
    19. 29. Raising Money
    20. 30. Sales
    21. 31. Sales “ Dell says Twitter has produced $1 million in revenue over the past year and a half through sale alerts. People who sign up to follow Dell on Twitter receive messages when discounted products are available the company’s Home Outlet Store. They can click over to purchase the product or forward the information to others.” Venture Beat, Dec 2008 Link
    22. 32. News Reporting
    23. 33. News Reporting
    24. 34. News Sourcing
    25. 35. Media Relations
    26. 36. Networking
    27. 37. Twitter Scandals
    28. 38. <ul><li>April Dunford – Marketing consultant </li></ul>
    29. 42. Source: MediaStyle
    30. 49. PR People Beware
    31. 52. Managing the flow
    32. 56. How to be a good ‘twitizen’
    33. 57. For individuals <ul><li>Tell us who you are - include image, bio and link </li></ul><ul><li>Don’t stalk – tweet before following 100s of people </li></ul><ul><li>Observe – see how good twitizens use the platform </li></ul><ul><li>Be helpful – share links, answer questions etc </li></ul><ul><li>Be personable - @reply and DM </li></ul>
    34. 58. For brands <ul><li>Don’t be a stinker – have a legitimate reason to tweet </li></ul><ul><li>Listen before talking – use Twitter Search first </li></ul><ul><li>Are you the brand or are you you? – decisions decisions </li></ul><ul><li>Be prepared to communicate – remember it’s two-way </li></ul><ul><li>Be of value – find relevant Twitter users and be altruistic </li></ul><ul><li>Build your community – think ‘marathon’ not ‘sprint’ </li></ul>
    35. 59.