Dr Mike Short
Vice President R&D, Telefonica Europe
mike.short@o2.com
Confidential

Innovation in technology can drive enhanced care delivery &
improve the quality of patient care
Summary:
• An Ageing population and increase in LTC will continue to place increasing demands on
the NHS
• Healthcare spending is growing at an unsustainable rate* – challenge to do more with less
• Greater focus on prevention rather than cure – closer working with Social Care teams.
• Shift in lifestyle focus and personal responsibility – ‘wellness’ and personal health budgets
Technology has a significant part to play in the service evolution – lessons can be learnt
from developments in other industries
*McKinsey Research estimates global healthcare spending is set to grow by 5.5% a year. By 2080, the cost of healthcare will be 40% of the World’s 24/09/2009
Slide 2 GDP

The NHS has to change the way it delivers care services
Slide 3 24/09/2009

We all live in a „Connected World‟
•Users are rapidly adopting new habits
•More powerful and enabled devices will be available
•Digital contents will continue growing and will be fully stored
•New services will flourish
4,000
3.75 billion worldwide subscribers
3,500
at end-2008
3,000
Mobile communications are used by more
2,500 than 80% of the European population
2,000
1,500
1,000
500
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Slide 4 24/09/2009

Mobile technology driving innovative new services across other industries
Connected Roads Connected Homes
Connected Cars Connected Learning
Slide 5 24/09/2009

Mobile technology is already playing it‟s part in the NHS
•More efficient ways of working & reduced administration for
District Nurses by automating workflow with a digital pen solution.
•Reducing „Did Not Attends‟ by 22% using an appointment reminder
service to send text messages to patients
•Keeping Care Nurses safe whilst working in the community
with a Lone Worker alarm solution
..And, a massive growth in the use of technology to support health services in expected
“eHealth spending across Europe will more than double to €50 billion by 2010”
(European Policy Centre, April 2008)
Slide 6 24/09/2009

Connected Health Vision: “A connected eco-system with efficient remote
care delivery & an engaged public, resulting in better health outcomes”
Slide 7 24/09/2009

Applications related to the individual, located everywhere
GPS Paramedic
location PDAs
monitoring
RFID & NFC
Fall alarms workflow for
Community
Vital signs Carers
monitoring
via on-body E-health
sensors record
access
Medication
reminders
SMS
pharmacy
location
Enabling self-care for Haemophilia patients, sharing medical data
with a PDA-based monitoring & management system.
Slide 8 24/09/2009

Applications in the home setting
Home hub
and sensors
Info services Assisted Living
and social Innovation
inclusion Platform
Video
conferencing
and
telemedicine
Interactive &
virtual
rehabilitation
Visiting
doctors bag
Slide 9 24/09/2009

Plan now for the future – make sure you‟re ready!
Conclusion:
• Rising care costs is a major challenge
• Care needs to move from the hospital to the home – from prescription to prevention
• Self management & personal responsibility will both increase
• Employers & employees will seek new models of wellness alongside safety
• New technologies can help – economies of scale & globalisation will both play a part
• Partnering with best practice from other industries is key
We‟re better, connected O2
Slide 10 24/09/2009