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Transforming
Healthcare delivery_
success stories
eHealth
Telefonica Digital
26.02.2014
DISCOVER, DISRUPT, DELIVER
2
Telefonica strategy is based on three pillars
RPM and telemedicine
services to optimize health
care provision adapting it
to every patient needs /
level of risk
Health
promotio
n and
self-care
Provision of modular comprehensive
suite of Health IT services for
hospitals / networks of hospitals and
primary care centres
“Digital Hospital”
Population
Health
Management
Healthcar
e
Processes
Automati
on
Healthcar
e
Processes
Automati
on
New
delivery
models
New
delivery
models
Leveraging Self-care Programs and
well-being Services that enable
prevention, greater self-control and peace
of mind
Consumer
Health
Services
DISCOVER, DISRUPT, DELIVER
3
1 - Digital Hospital
Son Espases Hospital
Citizen
s
Success Stories
Improving quality of care and efficiency through state of the art
innovative ICT services
• HIS, patient Demand Management, Imaging cloud services,
tele-consultation,…
• Turn key delivery of all ICT infrastructures as a Service
Empowering professionals with the right information at the right place
and at the right time
Worker
s
330
k
Beds
4.50
0
1.02
0
La Rioja Healthcare Service
Citizen
s
Medica
l
Centre
323
k
Hospital
s
30 4COMMUNICATIONS
DATA CENTER
CLINICIAN WORKPLACE
SECURITY
SOFTWARE (HIS, PACS, EHR…)
Health ICT as a service
DISCOVER, DISRUPT, DELIVER
4
2 - Population Health Management
Clinical Trial in Barcelona: Hospital
del Mar
Mortalit
y
-34%
-35-68%
-54%Hospital
readmission
s
Costs
LevelofRisk
Medium
High
Low
Case
Manageme
nt
Disease
Manageme
nt
50.000
patients
1.000
patients
Impact
-35%Average cost per
patient managed
Days in hospital per
admission
Hospital
admissions
-38%
-60%
ROI 3,17
Unimed Fortaleza
Population stratification
DISCOVER, DISRUPT, DELIVER 5
3 - Consumer Health services
201
2
Feb-12
Abr-12
Ene-13
Feb-13
201
3
Oct-13Sept-13May-12 Nov-13
• Bringing health
resources closer
• Getting answers
to health
concerns and
helping to take
an active role
into one´s health
• Improving
quality of life
• Helping to meet
personal health
and wellbeing
goals all life
long
Telemedicine / health
coaching
Personal health
programs
Success story +2million customers in Brasil
http://www.vivomaissaudavel.com.br/
DISCOVER, DISRUPT, DELIVER 6
3 - Consumer Health services, one step forward
“Telefónica and Saluspot come together to
revolutionize the digital health world”
https://www.saluspot.com/
DISCOVER, DISRUPT, DELIVER 7
For more information please visit
http://ehealth.telefonica.com/en/
Jorge Fernández Miranda #MWC14 #mHealth
Jorge Fernández Miranda #MWC14 #mHealth

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Jorge Fernández Miranda #MWC14 #mHealth

  • 2. DISCOVER, DISRUPT, DELIVER 2 Telefonica strategy is based on three pillars RPM and telemedicine services to optimize health care provision adapting it to every patient needs / level of risk Health promotio n and self-care Provision of modular comprehensive suite of Health IT services for hospitals / networks of hospitals and primary care centres “Digital Hospital” Population Health Management Healthcar e Processes Automati on Healthcar e Processes Automati on New delivery models New delivery models Leveraging Self-care Programs and well-being Services that enable prevention, greater self-control and peace of mind Consumer Health Services
  • 3. DISCOVER, DISRUPT, DELIVER 3 1 - Digital Hospital Son Espases Hospital Citizen s Success Stories Improving quality of care and efficiency through state of the art innovative ICT services • HIS, patient Demand Management, Imaging cloud services, tele-consultation,… • Turn key delivery of all ICT infrastructures as a Service Empowering professionals with the right information at the right place and at the right time Worker s 330 k Beds 4.50 0 1.02 0 La Rioja Healthcare Service Citizen s Medica l Centre 323 k Hospital s 30 4COMMUNICATIONS DATA CENTER CLINICIAN WORKPLACE SECURITY SOFTWARE (HIS, PACS, EHR…) Health ICT as a service
  • 4. DISCOVER, DISRUPT, DELIVER 4 2 - Population Health Management Clinical Trial in Barcelona: Hospital del Mar Mortalit y -34% -35-68% -54%Hospital readmission s Costs LevelofRisk Medium High Low Case Manageme nt Disease Manageme nt 50.000 patients 1.000 patients Impact -35%Average cost per patient managed Days in hospital per admission Hospital admissions -38% -60% ROI 3,17 Unimed Fortaleza Population stratification
  • 5. DISCOVER, DISRUPT, DELIVER 5 3 - Consumer Health services 201 2 Feb-12 Abr-12 Ene-13 Feb-13 201 3 Oct-13Sept-13May-12 Nov-13 • Bringing health resources closer • Getting answers to health concerns and helping to take an active role into one´s health • Improving quality of life • Helping to meet personal health and wellbeing goals all life long Telemedicine / health coaching Personal health programs Success story +2million customers in Brasil http://www.vivomaissaudavel.com.br/
  • 6. DISCOVER, DISRUPT, DELIVER 6 3 - Consumer Health services, one step forward “Telefónica and Saluspot come together to revolutionize the digital health world” https://www.saluspot.com/
  • 7. DISCOVER, DISRUPT, DELIVER 7 For more information please visit http://ehealth.telefonica.com/en/