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Strategic Human Resources Management, 10 - 12 August 2014 Dubai, UAE
Strategic Human Resources Management, 10 - 12 August 2014 Dubai, UAE
Strategic Human Resources Management, 10 - 12 August 2014 Dubai, UAE
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Strategic Human Resources Management, 10 - 12 August 2014 Dubai, UAE

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Rapidly changing workplace initiatives, legal landscapes, technology and workplace culture require HR professionals to think beyond organizational policies. …

Rapidly changing workplace initiatives, legal landscapes, technology and workplace culture require HR professionals to think beyond organizational policies.

HR must be strategic in ways that benefit the organization and prove a Return on Investment (ROI). The Strategic Human Resources Management program provides the knowledge and practical skills for human resources administration and management.

The content is based on the essential knowledge and expertise identified by the Society for Human Resource Management (SHRM) in the United States.

Course Participants will be able to:
- Determine the human resources challenges that are most important to their own organization
- Learn a simple process to examine human resources issues from a strategic perspective
- Assess the integration of their organization's mission and culture into their human resource management practices
- Understand their role in the success of all business functions
- Learn how to evaluate when to increase or decrease staffing levels
- Create job descriptions that improve ability to select good employees
- Develop interview questions that effectively screen job candidates
- Identify the essential elements of a successful recruitment strategy
- Evaluate their organization’s current on-boarding program
- Identify the criteria for a successful performance management process
- Learn how to conduct a learning needs assessment
- Create a sample organizational training program
- Develop a sample employee development plan
- Identify cost effective employee development strategies
- Identify the factors to consider when setting employee compensation levels
- Evaluate their organization employee benefits and discuss ways to improve them
- Learn how to assess employee engagement
- Create a plan to sustain or achieve a high level of employee motivation
- Determine the steps necessary to handle employee exits
- Determine the steps necessary to effectively manage a poorly performing employee
- Learn how to create a positive workplace culture and successfully lead their organization through culture change


For registration and further details, kindly contact Kris at kris@360bsi.com

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  • 1. 1Tel: +60 16 3326 360 Fax: +603 9205 7788 kris@360bsigroup.com “Catherine is a wonderful trainer. She facilitates a dynamic workshop, incorporating exercises and opportunities for participants to interact with one another.” Catherine Mattice is experienced in organizational communication,customer relations,human resources, business development,management and training. She specializes in providing solutions for negative behaviors in the workplace,and helping her clients realize positive corporate cultures through systemic action plans. Mattice is also a subject matter expert on the topic of workplace bullying,having researched and published in that area since 2004. Mattice is co-author of the book,Back Off! Your Kick-Ass Guide to Ending Bullying at Work.She has also published in a variety of other venues,including two books and over 40 trade magazines such as HR Times, the Journal of Employee Assistance,Personal Development Magazine,and Training & Development Magazine.She has also appeared in USA Today,Inc Magazine and MSNBC as an expert,and presented her research and training programs at national and international conferences. Mattice is active in the International Association for Workplace Bullying & Harassment (IAWBH) and Past-President of the American Society of Training & Development (ASTD).She is also an adjunct professor at National University,Southwestern College,and Brandman University,where she teaches communication courses. Mattice has worked with such clients as the American Red Cross,United States Marine Corps Recruit Depot (MCRD),Kaiser Permanente,San Diego County Sheriff’s Dept.,and a variety of other government,non-profit, and private sector businesses. Qualifications: • MA Communication - San Diego State University • Certified in Kirkpatrick’s Four Level Training Evaluation • Certified Practitioner in Neuro-Lingustic Programming • Certified Senior Professional in Human Resources (SPHR) PROFILE President Civility Partners LLC Catherine M. Mattice MA Communications. SPHR YOUR INTERNATIONAL COURSE FACILITATOR By the end of this course,delegates will: • Determine the human resources challenges that are most important to their own organization • Learn a simple process to examine human resources issues from a strategic perspective • Assess the integration of their organization's mission and culture into their human resource management practices • Understand their role in the success of all business functions • Learn how to evaluate when to increase or decrease staffing levels • Create job descriptions that improve ability to select good employees • Develop interview questions that effectively screen job candidates • Identify the essential elements of a successful recruitment strategy • Evaluate their organization’s current on-boarding program • Identify the criteria for a successful performance management process • Learn how to conduct a learning needs assessment • Create a sample organizational training program • Develop a sample employee development plan • Identify cost effective employee development strategies management • Identify the factors to consider when setting employee compensation levels • Evaluate their organization's employee benefits and discuss ways to improve them • Learn how to assess employee engagement • Create a plan to sustain or achieve a high level of employee motivation • Determine the steps necessary to handle employee exits • Determine the steps necessary to effectively manage a poorly performing employee • Learn how to create a positive workplace culture and successfully lead their organization through culture change INTRODUCTION Rapidly changing workplace initiatives,legal landscapes,technology and workplace culture require HR professionals to think beyond organizational policies. HR must be strategic in ways that benefit the organization and prove a Return on Investment (ROI).The Strategic Human Resources Management program provides the knowledge and practical skills for human resources administration and management. The content is based on the essential knowledge and expertise identified by the Society for Human Resource Management (SHRM) in the United States. Please note that this course is not an HR compliance course,but a course about using and managing human capital strategically. All of the sessions are facilitated discussions – they feature a high degree of participant interaction,hands-on activities,and tools and resources that can immediately be applied back at work. Prior to the course,participants are asked to define one goal that they would like to complete (e.g.update a program,develop an initiative,solve an employee issue) as a result of attending this course.This will ensure attendees are able to implement some of what they learned immediately as they work towards achieving that goal. LEADERSHIP & MANAGEMENT SERIES 10 - 12 AUGUST 2014 RADISSON BLU DUBAI DEIRA CREEK UNITED ARAB EMIRATES STRATEGIC HUMAN RESOURCES MANAGEMENT
  • 2. 2 COURSE SCHEDULE 8.00 8.30 10.30 - 10.50 12.30 - 13.30 15.00 - 15.20 16.30 Registration & Coffee/Tea Workshop commences Morning coffee/tea Lunch Afternoon coffee/tea End of day HR professionals who find themselves managing HR as part of many other functions The accidental HR Manager Professionals new to HR HR Assistants and Coordinators The course is suitable for anyone who wants to better manage HR functions, whether at the organisational or individual level. WHO SHOULD ATTEND WHY THIS EVENT 360 BSI recognizes that there is a significant gap that occurs between training delivery and successful implementation. All of the sessions are facilitated discussions – they feature a high degree of participant interaction, hands-on activities, and tools and resources that can immediately be applied back at work. The focus will be on developing participant confidence and providing techniques that help to develop a rapport with people. After the training, you can expect to be able to handle performance well in a wide variety of situations with confidence and positivity. DAY3 EMPLOYEE RELATIONS Examining compensation and benefits from a strategic perspective Setting employee compensation levels Determining low and no-cost benefit programs Evaluating your current benefits program The importance of a positive organizational culture Measuring employee attitudes Handling employee greivances and complaints Disciplining employees Developing a vision and values around a positive organizational culture Helping managers and leaders implement a strategic organizational culture Successfully leading an organization through positive culture change Now that course participants understand how to operate HR from a strategic perspective, recruit and on-board employees, implement performance management programs, and conduct training and development initiatives, the final portion of this course will ensure they maintain employee engagement and satisfaction that will result in high quality work that can beat competitors. DAY2 DEVELOPING EMPLOYEES & REWARDING GREAT PERFORMANCE Examining employee development from a strategic perspective Defining on-boarding and its value to employee performance Evaluating current on-boarding program and develop areas for improvement Defining performance management Connecting performance management to organizational strategy The performance management cycle Defining criteria of a successful performance management program Adult learning and theories of motivation Understanding organizational training needs Creating training programs that result in behavior change Employee performance, measurement and feedback Developing a sample employee development plan for a growing employee Maximizing employee development on a limited budget Advantages and disadvantages to different appraisal methods This section will provide learners with all of the tools needed to develop an organization’s most valuable asset: Human Capital. Organizational development, adult learning, training and development, talent management and performance management are all discussed. DAY1 STRATEGIC HUMAN RESOURCES MANAGEMENT What is strategic human resources management? Functions of strategic human resources management Examining HR from a strategic perspective Understanding strategic planning and HR’s role in it Aligning HR with organizational strategy and mission Where to find answers when you don’t know them Examining staffing from a strategic perspective Workforce planning – evaluating current staffing against future needs Conducting job analysis and creating job descriptions Developing behavior based interview questions Discussing the advantages and disadvantages of different types of interviews The power of a recruiting strategy and the successful elements of one Creating a sample recruiting strategy Steps to exit an employee, and having the exit interview This section of the course will discuss human resources (HR) as a strategic function within an organization. It provides insight as to how HR participates in creating and carrying out an organization’s business strategy, and supports other functions in their strategic roles as well. Recruitment and selection as a strategic activity will also be covered. COURSE CONTENT
  • 3. OTHER COURSES BY 360 BSI Persuasive Business Writing Finance & Capital Investment Analysis Document & Records Management Powerful Business Communication & Presentation Skills Total Training Needs Analysis 360 BSI is passionate about providing strategic technical programs & high potential training solutions across the region to build personal competencies and organizational capability. You will receive practical training from a professionally qualified educator with over twenty years of teaching and training experience. Please feel free to mix-and-match topics from the areas listed below to get the right training content for your staff. Other topics may be available upon request. IN-HOUSE TRAINING Payment is required within 5 days upon receipt of the invoice. All payments must be received prior to the event date PAYMENT DETAILS Thank you for your registration! * Save up to 50% for In-house Training programs Hotel Contact Details: REGISTRATION FORM Fax: +603 9205 7788 Tel: +603 9205 7772 Mobile: +6016 3326 360 Email: kris@360bsigroup.com Name Name on tag Job Title Email Mobile : : : : : Name Name on tag Job Title Email Mobile : : : : : Name Name on tag Job Title Email Mobile : : : : : 1 2 3 DELEGATES AUTHORIZATION (This form is invalid without a signature) Name : Job Title : Email : ( )Tel : Organization : Address : Signature : Date: / / Substitutions are welcome at any time. Please notify us at least 2 working days prior to the event. All cancellations will carry a 10% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 2 weeks before the event date. Cancellations with less than 2 weeks prior to the event date carry 100% liability. However, course materials will still be couriered to you. General Information: Registrations close ONE (1) week before the training dates. The fees cover lunch, tea breaks, materials and certificate. Official confirmation will be sent, once registration has been received. Participants will need to arrange their own accommodation. Attire: Smart Casual 1 2 3 4 5 Cancellations/Substitutions 10 - 12 AUGUST 2014 RADISSON BLU DUBAI DEIRA CREEK UNITED ARAB EMIRATES The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client. For Room Reservation, contact for 360 BSI corporate rates. Telephone: 00971 4 2057105 Fax: 00971 4 2234698 E-mail: reservations.dxbza@radissonblu.com Radisson BLU Hotel, Dubai Deira Creek Baniyas Road, P.O. Box 476, Dubai, UAE USD 10,000 - Special for Group of 5 USD 6,600 - Special for Group of 3 USD 2,695 per delegate Bank transfer: 360 BSI MIDDLE EAST LIMITED Abu Dhabi Commercial Bank Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E Account No: 10065721319001 Swift No: ADCBAEAAXXX IBAN No: AE780030010065721319001 (please tick as appropriate)COURSE FEES 3360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.© www.360bsi.com STRATEGIC HUMAN RESOURCES MANAGEMENT

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