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Root Cause Analysis, 29 September - 01 October 2013 Doha, Qatar
Root Cause Analysis, 29 September - 01 October 2013 Doha, Qatar
Root Cause Analysis, 29 September - 01 October 2013 Doha, Qatar
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Root Cause Analysis, 29 September - 01 October 2013 Doha, Qatar

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This course teaches how to lead investigations and root cause analyses using various techniques such as Causal Factor Charting, Fault Tree Analysis and Root Cause Charts.This workshop has been …

This course teaches how to lead investigations and root cause analyses using various techniques such as Causal Factor Charting, Fault Tree Analysis and Root Cause Charts.This workshop has been designed for those who are expected to conduct root cause analyses in the workplace.

This interactive course will also provide you with new skills critical to the management of safety and other business activities such as quality and productivity.

COURSE COVERAGE
- How to develop and implement structured incident investigations programs
- How to initiate and conduct an investigation
- How to apply causal factor and root cause analysis for investigating process and non-process incidents
- How to develop appropriate recommendations to address root causes at various levels to avoid future incidents
- How to structure reports
- Learn key points and practice your new skills via actual industry examples and workshops

For full details, kindly contact Kris at kris@360bsi.com or download the PDF brochure.

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  • 1. One of the worlds leading authorities in BehavioralSafety, Prof. Cooper is both a Business Psychologist anda Safety Professional who has implementedbehavior-based processes internationally for over 20years. A past Professor at Indiana University, he haswritten 6 business books and over 150 articles onBehavioral Safety, Safety Culture change, and SafetyLeadership.Much more than an academic, Dr. Cooper has workedshoulder to shoulder, on-site with frontline managersand employees, creating and fine-tuning the mosteffective Behavioral Safety process available. As theCEO of his behavioral consulting firm B-SafeManagement Solutions, Dr. Cooper is actively engagedwith clients, is an internationally known speaker, and isa member of several professional organizations.Dr. Cooper developed B-Safe®, an award winningBehavioral Safety process, and co-founded BSMS Inc, aninternational behavior-based safety consulting firmoperating in the Americas, Africa, Asia, Australasia,Europe, and the Middle East. His clients consistentlyachieve world class safety performance.Dr. Cooper continues to innovate and refine BehavioralSafety by actively working as an on-site consultant andproject manager. He maintains his grounding inreal-world safety issues by participating in, andmanaging, multi-consultant, multi-site projects onBehavioral Safety, Safety Culture improvement, andSafety Leadership.Professional Qualifications:• Ph.D. from the University of Manchester Institute ofScience and Technology (UMIST)• Chartered Psychologist, Associate Fellow of the BritishPsychological Society (BPS)• Chartered Fellow of the Institute of OccupationalSafety & Health (IOSH)• Member of American Society of Safety Engineers (ASSE)• Member of the Society of Petroleum Engineers (SPE)Prof. Dominic CooperC.Psychol C.FIOSHCEOBSMS IncPROFILEYOUR INTERNATIONALCOURSE FACILITATORREQUIREMENTS FROM COURSE DELEGATESAll participants are required to bring at least two examples of incidents they wereinvolved in or raised via an accident investigation, management system audit,incident / risk reporting system or a quality / safety problem they are aware of.These will be used by each participant in the practical exercises. It is preferable ifthese of are of moderate to low concern or are near–miss incidents.Wilsons Corollary: Even if a problem really is a nail,youve still got to know whether to bang it in or yank it out.How to develop and implement a structured incident investigations program- Designed for learning from incidents- Why and how to define misses- Includes planning for trending of dataHow to initiate and conduct an investigation- Establishing an effective team quickly- Methods for collecting different types of data & effective interviewing skillsHow to apply causal factor and root cause analysis for investigating processand non-process incidents- Includes event and condition charting (causal factor charting)- “5-Whys”technique for finding root causes- Exploring the behaviours involved in an incident- Root Cause Charting for categorizing root causesHow to develop appropriate recommendations to address root causesat various levels to avoid future incidentsHow to structure reportsLearn key points and practice your new skills via actual industry examplesand workshopsCOURSE COVERAGEThis course teaches how to lead investigations and root cause analyses using varioustechniques such as Causal Factor Charting, Fault Tree Analysis and Root Cause Charts.This is a“How To" course designed to teach these skills.Maslows Law of Problem Solving:If the only tool you have is a hammer, every problem looks like a nail.Root Cause Analysis (RCA) is a methodology for finding and correcting the mostimportant reasons for performance problems. It is different from troubleshooting andproblem-solving as these disciplines typically seek solutions to specific difficulties,whereas RCA is directed at underlying issues.The basic RCA method is to simply ask "Why" over and over again until you arrive at aRoot Cause. The real question then becomes: how do we know when to stop asking"Why"? At what point are we satisfied that weve identified a Root Cause? What is aRoot Cause? These are questions that constantly spark disagreement among RCApractitioners.WHAT IS ROOT CAUSE ANALYSIS (RCA)?COURSE OVERVIEW1www.360bsi.com© 360 BSI (M) Sdn Bhd (833835-x), Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.29 SEPT - 01 OCT 2013RADISSON BLU HOTELDOHA, QATARROOT CAUSEANALYSISHuman Error IncidentInvestigation & AnalysisSAFETY SERIEST H EH I THH IIIIIIIII TTTTTTTTis back !YOUR INTERNATIONAEXCLUSIVE 3 DAY SESSIONWITH PROF. DOMINIC COOPERCovering Best Practices &Methods of Root Cause Analysis
  • 2. 8.008.3010.00 - 10.2012.30 - 13.3014.40 - 15.0016.00COURSE SCHEDULERegistration & Coffee / TeaWorkshop commencesMorning coffee / teaLunchAfternoon coffee / teaEnd of dayVice Presidents, Directors, General ManagersSafety Managers, Supervisors and EngineersHSE Professionals and Safety AuditorsSite/Plant/Factory/Operations ManagersMaintenance Engineers and ManagersFacilities Management & Training ManagersWHO SHOULD ATTENDThis workshop has been designed for those who areexpected to conduct root cause analyses in theworkplace.You will develop an understanding of four differentinvestigative methods, each method with its ownadvantages and disadvantages. Which one is rightfor your organization?This interactive course will also provide you withnew skills critical to the management of safety andother business activities such as quality andproductivity.The combination of interactive presentations,hands-on exercises and open discussion groupsalong with real case studies, ensures you will obtainmaximum value from attending.WHY THIS EVENT“Presentation was to the point & achieved the goal of simplifying the RCA process.”- Anindya Chatterjee, HSE Coordinator, Ras Laffan Power Company“A very good course and it will help us to improve our safety behaviour”- Ezzat Elthany, ADGAS, UAE"Extremely well presented material with group interactive sessions.Facilitator well experienced in actual events and practical analysis.”- Ken Wiseman, Div. Manager - RCM, QatarGasROOT CAUSE ANALYSISHuman Error Incident Investigation & AnalysisCOURSE CONTENTMethods of Root Cause Analysis (4): Applied behavioral AnalysisDiscover why people do what they do, and how this information hasbeen utilized to develop a method to identify the root cause of incidents.Practical Group Exercise: Analyse an incident using AppliedBehavioural AnalysisPresenting your findings- How to draft effective recommendations- How to structure your reportPractical Group Exercise: Prepare an incident reportSeminar Questionnaire ExaminationMETHODS OF ROOT CAUSE ANALYSIS- PART TWODAY3Methods of Root Cause Analysis (2): Causal Factor ChartingFocusing on Plant, People, Premises, Procedures and Processes thisanalytic method examines cause and effect to identify root causes ofunwanted incidents and can also be used for problem solving acrossa wide array of situations.Practical Group Exercise: Causal factor charting of incidentsMethods of Root Cause Analysis (3): Influencing and causal factorsThis method adopts a system-based method to identify and explore themany organizational, environmental and personal factors that lead tounwanted incidents.Practical Group Exercises: Analyse incidents using the influencing andcausal factor methodMETHODS OF ROOT CAUSE ANALYSIS- PART TWODAY2Developing a structured incident investigation programHow to initiate and conduct an investigationBasic Introduction to Human Error Theory- What are the main error modes- When is blame and punishment appropriateAn exploration of Performance Shaping Factors- How system-based factors can influence errors in the workplaceMethods of Root Cause Analysis (1): The 5 Why’sA simple investigative method for quickly identifying the root of aproblem, that can be used in a multiple of situations.Practical Group Exercise: Analyse incidents using the 5 WhysMETHODS OF ROOT CAUSE ANALYSIS- PART ONEDAY1© 360 BSI (M) Sdn Bhd (833835-x), Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. 2www.360bsi.com
  • 3. Payment is required within 5 days upon receipt ofthe invoice.Bank transfer:360 INTERNATIONAL LIMITEDStandard Chartered BankP.O.Box – 999 Al Fardan Building,Al Mankhool Area, Bur Dubai, Dubai, U.A.EAccount No: 02-2077311-01 USDSwift No: SCBLAEADXXXIBAN No: AE920440000102207731101All payments must be received prior to the event date* Save up to 50% for In-house Training programThe fee does not include any taxes (withholding or otherwise). In case of any taxes applicablethe client has to ensure that the taxes are paid on top of the investment fee paid for the course.Compliance with the local tax laws is the responsibility of the client.USD 2,995per delegateUSD 2,800 per delegate - register before 30th JUNE 2013USD 8,250 SPECIAL FOR GROUP OF 3USD 13,000 SPECIAL FOR GROUP OF 5DOHA, QATAR: 29 SEPT - 01 OCT 2013PAYMENT DETAILSFEES (please tick as appropriate)Thank you for your registration!1 The fees cover lunch, tea breaks, materials and certificate.2 Official confirmation will be sent, once registration has beenreceived.3 Participants will need to arrange their own accommodation.4 Attire: Smart CasualGeneral Information:For Room Reservation, contact for 360 BSI corporate rates.Telephone: +974 4428 1428 Fax: +974 4441 0941E-mail: info.doha@radissonblu.comRadisson Blu Hotel, DohaSalwa Road, Intersection of C Ring Road, Doha, Qatar.Hotel Contact Details:Substitutions are welcome at any time. Please notify us at least 2working days prior to the event. All cancellations will carry a 10%cancellation fee, once a registration form is received. Allcancellations must be in writing by fax or email at least 2 weeksbefore the event date. Cancellations with less than 2 weeks prior tothe event date carry a 100% liability. However, course materials willstill be couriered to you.Cancellations/SubstitutionsSafety & Risk ManagementEmergency Response ManagementWarehouse SafetyManaging OSH in ConstructionFire Prevention and Hazard AnalysisForklift Safety & OperationHazard Identification, Risk Assessment and Risk ControlOTHER RELATED PUBLIC COURSESIN-HOUSE TRAINING360 BSI is passionate about providing strategic safety programsand high potential training solutions across the region to buildpersonal competencies and organizational capability.You will receive practical training from a professionally qualifiededucator with over twenty years of teaching and trainingexperience.Please feel free to mix-and-match topics from the areas listedbelow to get the right training content for your staff. Othertopics may be available upon request.:::: ( )::NameJob TitleEmailTelOrganizationAddressAUTHORIZATION(This form is invalid without a signature)Signature : Date: / /NameName on tagJob TitleEmailMobile:::::3NameName on tagJob TitleEmailMobile:::::2NameName on tagJob TitleEmailMobile:::::1DELEGATES3www.360bsi.com© 360 BSI (M) Sdn Bhd (833835-x), Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.29 SEPT - 01 OCT 2013RADISSON BLU HOTELDOHA, QATARROOT CAUSEANALYSIS(RCA-KRI): kris@360bsi.com: +6016 3326 360: +603 9205 7770: +603 9205 7779EmailMobileOfficeFaxREGISTRATION FORM

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