Powerful Business Communication & Presentation Skills™ teaches participants to fully engage their audience by using professional communication and speaking skills. This program focuses on overcoming barriers to communication and using positive communication techniques along with structure, visual and vocals presentation skills Benefits: - Work Easily with Differing Personalities - Eliminate Unproductive Communication - Master Positive Communication Skills - Organize Presentations for Impact - Overcome Nervousness - Engage Audiences - Maximize the 5 P’s of Vocal Power - Highlight Key Points with Gestures - Convey Confidence with Your Body DAY ONE COMMUNICATION SKILLS Mastering Different Personality Styles Overcoming Barriers to Communication Paraphrasing for Clarity Empathizing for Connectedness Separating Fact From Fiction Discovering with Powerful Questions Listening with Improved Results Requesting for Positive Gain DAY TWO ART OF PERSUASION Presenting a Benchmark Creating Audience Receptivity Setting Direction with Organized Structure Infusing With Enthusiasm Persuading with Voice Influencing with Your Body Language Highlighting with Gestures Contact Kris at kris@360bsi.com for further details and to book your seats.

1. POWERFUL
BUSINESS
COMMUNICATION
& PRESENTATION
SKILLS ™
02 - 03 SEPTEMBER 2013
KUALA LUMPUR
MANAGEMENT 05 - 06 SEPTEMBER 2013
SERIES SINGAPORE
COURSE OVERVIEW
Powerful Business Communication & Presentation Skills™ is an experiential YOUR INTERNATIONAL
workshop that teaches participants to fully engage their audience by using
professional communication and speaking skills. This program focuses on
COURSE FACILITATOR
overcoming barriers to communication and using positive communication
techniques along with structure, visual and vocals presentation skills. Jim Hornickel
Through a combination of instruction, demonstration and practice, participants
finesse their communication and delivery skills. Instructor feedback after each Director of
presentation paves the way to greater mastery. By the end of the workshop, Training & Development
participants feel increased confidence and can deliver dynamic presentations Bold New Directions
to even the most challenging audiences with ease. Jim Hornickel brings more than 25 years of professional
and personal experience in Leadership, Management,
Negotiations, Public Speaking, Coaching, Corporate
The art of communication is the language of leadership. Training and Transformation to his service.
- James Humes He has worked in small and large businesses, profit and
non-profit, union and non-union environments. Jim is a
Workshop Benefits: published author and has also successfully started and
operated three small businesses.
Work Easily with Differing Personalities
Jim’s passion is to inspire professionals to take bold new
Eliminate Unproductive Communication directions in their lives for increased fulfillment and
professional success. He knows that when we awaken from
Master Positive Communication Skills within we can harness our deepened personal power to
Organize Presentations for Impact expand our positive influence.
Overcome Nervousness Jim operates from the philosophy that all professionals
Engage Audiences have an innate yearning to perform well at work and in
their lives and can reconnect to this yearning through
Maximize the 5 P’s of Vocal Power exceptional corporate training experiences.
Highlight Key Points with Gestures Jim Hornickel has successfully brought this approach to the
Convey Confidence with Your Body facilitation of training programs with Fortune 500
organizations in the US, Canada, South America, Europe
and Asia.
LATEST TESTIMONIALS
“This training is easily the best training I have ever attended in the last 5
years. There were no boring moments whatsoever, and Jim had a wealth of
quality knowledge to be shared. A very pleasant & professional speaker.”
- Zuhairah Zainal Abidin, LNG Trader, Petronas LNG Ltd
“The course was very well organized & Jim is very knowledgeable &
passionate about the subject. Very well done!”
- Camellia Mohiddin, Admin Executive, Petronas Carigali Brunei Ltd EXCLUSIVE TAKEAWAYS:
“Jim is an extraordinary coach & mentor.” Workshop Materials: Every participant
- J.B. Suresh, Product Trainer - Process Analytics, Siemens LLC receives a copy of the Powerful
Communication & Presentation Skills™
“It has been a wonderful learning process in conquering my fear of public manual, containing an overview of the
speaking” course, including worksheets, examples and
- Suraya Banu, Senior Accountant, CIFOR exercises.
Tel: +6016 3326 360 Fax: +603 9205 7788 kris@360bsigroup.com 1

2. COURSE
CONTENT
DAY1 COMMUNICATION SKILLS
Mastering Different Personality Styles
Overcoming Barriers to Communication
Paraphrasing for Clarity
Empathizing for Connectedness
Separating Fact From Fiction
Discovering with Powerful Questions WHY THIS EVENT
Highly experiential exercise-filled learning
Listening with Improved Results brings participants to a greater understanding of
Requesting for Positive Gain their communication and presentation strengths
and weaknesses.
We work individually to decrease distracting,
ineffective behaviors and to increase powerfully
effective skills.
The combination of interactive presentations,
hands-on exercises and open discussion groups
DAY2 ART OF PERSUASION along with real case studies, ensures you will
obtain maximum value from attending.
Presenting a Benchmark
Creating Audience Receptivity
Setting Direction with Organized Structure
Infusing With Enthusiasm
Persuading with Voice
Influencing with Your Body Language
Highlighting with Gestures
There are no pre-requisites or designated experience levels required of participants attending this
workshop. WHO SHOULD ATTEND
Company Chairman & Directors
VPs, GMs of Corporate Communications
Heads & Managers of Advertising
Business Development Managers
A smart man knows what to say, Sales & Marketing Managers
a wise man knows how and when to say it. Media & Public Relations Managers
HR Directors
- Frank M. Garafola Legal Counsels & Advisors
Others who wish to develop their presentation
skills
COURSE SCHEDULE
8.00 Registration & Coffee/Tea
8.30 Workshop commences
10.10 - 10.30 Morning coffee/tea
12.30 - 13.30 Lunch
14.40 - 15.00 Afternoon coffee/tea
16.00 End of day
2

3. POWERFUL
BUSINESS REGISTRATION FORM
COMMUNICATION
& PRESENTATION Fax: +603 9205 7788
SKILLS ™
Tel: +603 9205 7772
02 - 03 SEPTEMBER 2013 Mobile: +6016 3326 360
KUALA LUMPUR
05 - 06 SEPTEMBER 2013 Email: kris@360bsigroup.com
SINGAPORE
DELEGATES IN-HOUSE TRAINING
1 Name : 360 BSI is passionate about providing strategic technical
programs and high potential training solutions across the
Name on tag : region to build personal competencies and organizational
capability.
Job Title :
You will receive practical training from a professionally
Email : qualified educator with over twenty years of teaching and
training experience.
Mobile :
Please feel free to mix-and-match topics from the areas listed
2 Name : below to get the right training content for your staff. Other
topics may be available upon request.
Name on tag :
OTHER PUBLIC COURSES
Job Title : The Craft of Technical & Scientific Writing & Presentation
Email : Finance & Budgeting for Technical Professionals
Powerful Business Negotiation Skills
Mobile : 10 Key Techniques to Improve Team Productivity
Professional Proposal & Report Writing
3 Name : Record & Document Management
Name on tag : Creating Customer Loyalty ™
Job Title : Hotel Contact Details:
Email : Grand Millennium Kuala Lumpur
160, Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia
Mobile : Telephone: +60 3 2117 4899 Fax: +60 3 2142 1441
Concorde Hotel, 100 Orchard Road, Singapore 238840
AUTHORIZATION Tel. +65 6733 8855 or Fax. +65 6235 0743
(This form is invalid without a signature)
General Information:
Name : 1 Registrations close ONE (1) week before the training dates.
2 The fees cover lunch, tea breaks, materials and certificate.
Job Title : 3 Official confirmation will be sent, once registration has been
Email : received.
4 Participants will need to arrange their own accommodation.
5 Attire: Smart Casual
Tel : ( )
Cancellations/Substitutions
Organization :
Substitutions are welcome at any time. Please notify us at
Address : least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry a 100% liability.
However, course materials will still be couriered to you.
Signature : Date: / /
Thank you for your registration!
FEES (please tick as appropriate) PAYMENT DETAILS
Payment is required within 5 days upon receipt of
KUALA LUMPUR, MALAYSIA: 02 - 03 SEPTEMBER 2013 the invoice.
SINGAPORE: 05 - 06 SEPTEMBER 2013 Bank transfer:
USD 1,995 per delegate 360 BSI (M) Sdn Bhd
USD 4,995 - Special for Group of 3 HSBC Bank Malaysia Berhad
Bukit Bintang Branch, Kuala Lumpur, Malaysia
USD 7,500 - Special for Group of 5 Account No: 203-371059-725
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Swift No: HBMBMYKL
Compliance with the local tax laws is the responsibility of the client.
* Save up to 50% for In-house Training program All payments must be received prior to the event date
© 360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. 3