GeoHelp

by 2du®

Location-based
Customer Service
Business Model Overview

2DU MEDIA LLC

510-684-6035

bob@2du.com
GeoHelp

by 2du®

Contributors
previous experience:

Disney Interactive, Eclipse
Advertising, Motorola, and
Frog Design

2...
Consumer
PAIN

Brick & Mortar
communities are struggling
I DON’T SHOP LOCAL

-

It takes too long
Driving and parking
I wa...
Business
PAIN

Brick & Mortar
communities are struggling
MODERN SOLUTIONS
ARE DIFFICULT

•
•
•
•
•

Expensive
Complicated
...
SOLUTION
CONCIERGE SERVICES
Customers

APP-AS-A-SERVICE
Businesses

MULTI-BUSINESS
2 APP SOLUTION
ALL
CUSTOMERS

EACH
BUSINESS

Touch
& Get
Answers

REAL-TIME SYNC

APP #1

Instant
Mobile
Service,
Sales,
Marketing

APP #...
“Concierge Services”

CONSUMER
VALUE

Touch & Get Answers

• Save time, save money, save gas
• Complete real world errands...
“App-as-a-Service”

BUSINESS
VALUE

Instant Mobile
Service, Sales & Marketing

• No startup costs, low monthly fee, instan...
Consumer APP

info@2du.com

415-906-5202
Consumer Experience

News & specials from
businesses every day
Consumer Experience

Instant answers from
live support personnel
Consumer Experience

One-touch connect with
your favorite businesses
Consumer Experience

Auto-points & rewards
plus one-touch connect
to all social media
Consumer Experience

Locate new businesses
& add to your favorites
Consumer Experience

Some businesses offer
in-app store payments

3rd party option
Example = ZOOZ
Consumer Experience

Some businesses offer
in-app mobile commerce

3rd party option
Example = OmniCart
Business APP

info@2du.com

415-906-5202
Business Experience

Consumer APPS

Take a Picture!

In-app News & Specials
(customers see photos instantly)
Business Experience

Consumer APPS

In-app Conversations

(live promotions, personal service)
Business Experience

Consumer APPS

In-app CRM & Rewards
(gain insights & increase sales)
Looking for partners &
additional investment
(business details upon request)

Bob Ofenstein
Founder-CEO
LINKEDIN
ANGELLIST...
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GeoHelp: Location-based Customer Service

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Save money, time, and gas by communicating with local businesses in REAL-TIME from your smartphone, tablet, or PC.

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GeoHelp: Location-based Customer Service

  1. 1. GeoHelp by 2du® Location-based Customer Service Business Model Overview 2DU MEDIA LLC 510-684-6035 bob@2du.com
  2. 2. GeoHelp by 2du® Contributors previous experience: Disney Interactive, Eclipse Advertising, Motorola, and Frog Design 2DU MEDIA LLC 510-684-6035 bob@2du.com
  3. 3. Consumer PAIN Brick & Mortar communities are struggling I DON’T SHOP LOCAL - It takes too long Driving and parking I want to research Do they have it? What does it cost?
  4. 4. Business PAIN Brick & Mortar communities are struggling MODERN SOLUTIONS ARE DIFFICULT • • • • • Expensive Complicated Time Consuming Distracting Proof of ROI
  5. 5. SOLUTION CONCIERGE SERVICES Customers APP-AS-A-SERVICE Businesses MULTI-BUSINESS 2 APP SOLUTION
  6. 6. ALL CUSTOMERS EACH BUSINESS Touch & Get Answers REAL-TIME SYNC APP #1 Instant Mobile Service, Sales, Marketing APP #2
  7. 7. “Concierge Services” CONSUMER VALUE Touch & Get Answers • Save time, save money, save gas • Complete real world errands faster • Business answers are one-touch away • LIVE concierge services (fast and personal) • 350,000 businesses represented
  8. 8. “App-as-a-Service” BUSINESS VALUE Instant Mobile Service, Sales & Marketing • No startup costs, low monthly fee, instant on • Minimal technical skills required • State-of-the-art mobile service features • Dramatic customer experience improvements • Personalization = long term loyal customers • Hard metrics prove positive ROI
  9. 9. Consumer APP info@2du.com 415-906-5202
  10. 10. Consumer Experience News & specials from businesses every day
  11. 11. Consumer Experience Instant answers from live support personnel
  12. 12. Consumer Experience One-touch connect with your favorite businesses
  13. 13. Consumer Experience Auto-points & rewards plus one-touch connect to all social media
  14. 14. Consumer Experience Locate new businesses & add to your favorites
  15. 15. Consumer Experience Some businesses offer in-app store payments 3rd party option Example = ZOOZ
  16. 16. Consumer Experience Some businesses offer in-app mobile commerce 3rd party option Example = OmniCart
  17. 17. Business APP info@2du.com 415-906-5202
  18. 18. Business Experience Consumer APPS Take a Picture! In-app News & Specials (customers see photos instantly)
  19. 19. Business Experience Consumer APPS In-app Conversations (live promotions, personal service)
  20. 20. Business Experience Consumer APPS In-app CRM & Rewards (gain insights & increase sales)
  21. 21. Looking for partners & additional investment (business details upon request) Bob Ofenstein Founder-CEO LINKEDIN ANGELLIST 2DU MEDIA LLC info@2du.com San Francisco 415-906-5202 510-684-6035 bob@2du.com

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