2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

2Ring NetFAX v3.1: Pleasantly Efficient FaxingOVERVIEW FOR CISCOUNIFIED COMMUNICATIONS

Agenda» Recent Case Study» Product Overview › Compatibility Certificates › Features › System Requirements › Licensing

2Ring NetFAX Case Study .. Harrison College

2Ring NetFAX Case Study .. Harrison College» CUCM v8.5» 12 sites / campuses» 250 users, 50 faxes» 6x T.38/G.711 port › Various gateway interfaces › PRI, SIP, H.323, MGCP» Virtualized – VMWare Read more at: http://www.2ring.com/en/Resources/case-studies/unified-communications/Pages/NetFAX_HarrisonCollege_US.aspx

2Ring NetFAX .. Product Overview

2Ring NetFAX .. Proven Platform

Why Update the Traditional Way of Faxing?» Use company resources effectively › Time of users, and of the administrators › Paper › Space» Become more flexible › Unify faxing with email channel › Work with faxes anywhere you have Internet access › Use right away without expensive user trainings

2Ring NetFAX .. Feature Overview» Enjoy direct email inbox delivery» Access complete fax history using a browser › Retrieve faxes that you deleted in email client» Send a signed/stamped invoice/fax without ever printing it» Schedule the actual fax sending time or date» Use bulk sending of fax messages

2Ring NetFAX .. Feature Overview» Create header, footer, and cover page templates» Route incoming faxes based on › Sender’s fax number (VIP customer, etc.) › Receiver’s fax number (department X, user Y, etc.) › Time (faxes received after working hours or during vacation can be routed differently)

2Ring NetFAX .. Advanced Routing Rules» Lower faxing costs › Faxes leave your network from the gateway (GW) that’s closest to the receiver › Internal faxes do no leave your network at all › Only faxes from selected senders, sent to selected receivers, or received in a selected time interval are sent to a printer; other faxes are printed only as needed

2Ring NetFAX .. High Availability» Leverage the system of “substitution” gateways › If the GW in New York is not available, use the one in Atlanta» Leverage the enhanced incoming/outgoing fax monitoring [SNMP]» Order the hot standby redundancy option

2Ring NetFAX .. Sending Faxes .. Thick Client

2Ring NetFAX .. Sending Faxes .. Thick Client» Printing to 2Ring NetFAX printer › Makes sending faxes as easy as printing a doc at your local printer › Supports any application that supports document printing» Fax preview drag and drop signature option available before sending › Signature adding can be automated for standardized documents, such as invoices

2Ring NetFAX .. Sending Faxes .. Mail UI

2Ring NetFAX .. Sending Faxes .. Mail UI» Supported file formats › .pdf (part of MS Office 2010/2007) › .xps › .ps › .tif › .jpg › .gif › .png

2Ring NetFAX .. Sending Faxes via Web UI

2Ring NetFAX .. Sending Faxes with Preview ..Web UI

2Ring NetFAX .. Sending Faxes .. Web UI» Browsers supported › MS Internet Explorer, Mozilla Firefox › Google Chrome, Safari, Opera» Supported file formats (as for the email UI) › .pdf, .ps, .xps, .tif, .jpg, .gif, .png» Fax preview drag and drop signature option available before sending

2Ring NetFAX .. Receiving Faxes .. Web UI

2Ring NetFAX .. Receiving Faxes .. WebUI» FaxBox › Similar to common webmail applications › Each user with his own FaxBox (inbox) › Possible to access it from anywhere › Suitable for searching for older fax messages and changing your settings

2Ring NetFAX .. User Identification » Tie NetFAX with your IS and add an identification of the sender/receiver › Company, Name, Surname » Identification is part of › NetFAX Web UI › Fax headers, footers, and cover pages » Requires 2Ring IPPS Synchronization Module › Or other 3rd party tool for contact synchronization

2Ring NetFAX .. Receiving Faxes .. Email » Email with › Link to the server › Attachment › .pdf › .tif

2Ring NetFAX .. Why NetFAX?» Zero cost of “3rd party software” › Uses open source OS and SQL server» Zero cost of “hardware“ › Virtualization ready › Uses your current voice gateway(s) / exchange» Security › Faxes are stored on your system, so their security and management is completely in your hands» Easy integration with 2Ring IPPS and CA

2Ring NetFAX .. Service Providers» Support for multi-tenant environments › Disable and enable (with all dependencies) › Tenants (Clients) › Users › Reserve a T.38/G.711 ports (licenses) to a particular client(s)/tenant(s) › Assign tenant routing patterns to appropriate modem lists

2Ring NetFAX .. Deployment Schema Voice NetFAX Server Gateway with T.37 TDM PBX (OS Linux) or T.38 Printer Voice Gateway VoIP PBX with T.38 With T.38 Support LAN/VoIP PSTN Voice Gateway with T.38 Users E1/BRI MS Active Mail Server Directory Cisco Voice FAX Machine Gateway with T.37 or T.38

2Ring NetFAX .. System Requirements» Software › OS for server › Debian GNU/Linux Squeeze (single sign-on is not supported -> users need to enter their domain credentials on NetFAX login screen) › CentOs (supports single-sign on), or › RedHat Enterprise (supports single-sign on) › Database › PostgreSQL

2Ring NetFAX .. System Requirements» Software › Mail server › Any, such as MS Exchange › User management › Tie NetFAX to MS Active Directory or other LDAP system (OpenLDAP, Lotus Domino, …)

2Ring NetFAX .. System Requirements» Server › Virtual machine (or HP DL320 and similar) › HDD (mirroring can be set in the OS) › 1 page in “fine” quality (resolution 204x196) takes 100kB › 1 GB = 10,000 pages = 3000 - 5600 fax messages › 80 GB HDD, leaves 56GB for 165-310,000 faxes › 120 GB HDD, leaves 84GB for 250-470,000 faxes › Memory size › 1 to 4GB (based on the expected load)

2Ring NetFAX .. System Requirements» Call Control System › Cisco Unified Communications Manager › Cisco voice gateways with T.38/G.711 support › Cisco voice gateways with T.37 support › Other gateways with T.38/G.711 and SIP over UDP support › Avaya IP Office with T.38/G.711 support › Avaya Communications Manager with Session Manager

2Ring NetFAX .. Why not T.37?» T.37 › older Cisco proprietary standard › much stricter requirements on your environment › Requires the use of particular IOS, which makes future upgrades harder › Requires at least one H.323/SIP port to PSTN › faxing is controlled by the gateway › missing logs › fax server is not able to control fax process

2Ring NetFAX .. Licensing Model» Licensing model › Base › 50 users, 4 fax numbers, 1 in/out T.38/G.711 port › Additional users › Additional fax numbers › Additional in/out T.38/G.711 ports

Disclaimer» When there is a conflict between this general document and product-specific documentation, the product documentation prevails» Cisco, the Cisco logo, and Cisco Systems are trademarks or registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries

2Ring .. Connect with Us2Ring .. Questions Michal Grebáč Rick Purnell Product & Project Manager National Accounts ManagerOFFICE +421 2 5822 4379 OFFICE 732-784-2384MOBILE +421 905 349 101 MOBILE 404-918-1022EMAIL mgrebac@2Ring.com EMAIL rpurnell@2Ring.com2Ring .. EMEA 2Ring .. North AmericaADDRESS Galvaniho 15/C ADDRESS 331 Newman Springs Road 821 04 Bratislava Building 1, Suite 143 Slovak Republic Red Bank, NJ 07701, USAPHONE +421 (2) 5822 4550 PHONE (866) 530-9282EMAIL info@2Ring.com EMAIL info-na@2Ring.comWWW www.2Ring.com WWW www.2Ring.com

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2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

by 2Ring on Aug 19, 2011

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2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications — Presentation Transcript