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2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications
 

2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications

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2Ring NetFAX makes the process of sending and receiving fax messages significantly more efficient. Users sending fax messages with 2Ring NetFAX will only need procedures used in traditional office ...

2Ring NetFAX makes the process of sending and receiving fax messages significantly more efficient. Users sending fax messages with 2Ring NetFAX will only need procedures used in traditional office applications. The set of skills necessary for 2Ring NetFAX is comparable to those for sending email messages or for printing a document.

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    2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications 2Ring BUSINESS FAX (NetFAX) for Cisco Unified Communications Presentation Transcript

    • PLEASANTLY EFFICIENT FAXING 2Ring BUSINESS FAX (NetFAX) 3.1
    • » Founded in 2001 › EMEAR headquarters in Slovakia, EU › North American headquarters in Sacramento, CA » Offering solutions worldwide via Cisco Resellers › Indirect Sales Strategy » CDN Member – Cisco Preferred Solution Developer » Flexible & knowledgeable development / sales teams › We listen to your feedback / incorporate features › Deliver custom-based integrations to your environment 2Ring .. Who are we? What do we do?
    • Contact Center Applications / Services Unified Communications Applications 2Ring .. Product Portfolio
    • 2Ring BUSINESS FAX (NetFAX) .. Proven Platform
    • Why Update the Traditional Way of Faxing? Business Case .. » Use company resources effectively › Time of users, and of the administrators › Paper › Space » Become more flexible › Unify faxing with your email › Fax from anywhere where you are online › Use right away without time-consuming (and thus costly) user trainings
    • 2Ring BUSINESS FAX (NetFAX) .. Feature Overview » Enjoy direct email inbox delivery » Access complete fax history using a browser › Retrieve faxes that you deleted in email client » Send a signed/stamped invoice/contract/fax without ever printing it » Schedule the actual fax sending time or date » Use bulk sending of fax messages
    • 2Ring BUSINESS FAX (NetFAX) .. Feature Overview » Create header, footer, and cover page templates » Route incoming faxes based on › Sender’s fax number (VIP customer, etc.) › Receiver’s fax number (department X, user Y, etc.) › Time (faxes received after working hours or during vacation can be routed differently)
    • 2Ring BUSINESS FAX (NetFAX) .. Advanced Routing Rules » Lower faxing costs › Faxes leave your network from the gateway (GW) that’s closest to the receiver › Internal faxes do no leave your network at all › Only faxes from selected senders, sent to selected receivers, or received in a selected time interval are sent to a printer; other faxes are printed only as needed
    • 2Ring BUSINESS FAX (NetFAX) .. High Availability / Redundancy » Leverage the system of “substitution” gateways › If the GW in New York is not available, use the one in Atlanta » Leverage the enhanced incoming/outgoing fax monitoring [SNMP] » Failover Redundancy Deployment Supported › Main and backup server with shared space › One access point for users › At least 1 Gb connection between servers required › 2 Physical Servers Recommended
    • 2Ring BUSINESS FAX (NetFAX) .. Sending Faxes .. Thick Client
    • 2Ring BUSINESS FAX (NetFAX) .. Sending Faxes .. Thick Client » Printing to NetFAX printer › Makes sending faxes as easy as printing a doc at your local printer › Supports any application that supports document printing » Fax preview drag and drop signature option available before sending
    • 2Ring BUSINESS FAX (NetFAX) .. Sending Faxes .. Mail UI
    • 2Ring BUSINESS FAX (NetFAX) .. Sending Faxes .. Mail UI » Supported file formats › .pdf (part of MS Office 2013/2010/2007) › .xps › .ps › .tif › .jpg › .gif › .png
    • 2Ring BUSINESS FAX (NetFAX) .. Sending Faxes .. Web UI
    • 2Ring BUSINESS FAX (NetFAX) .. Sending Faxes .. Web UI » Browsers supported › MS Internet Explorer › Mozilla Firefox › Google Chrome › Safari › Opera » Supported file formats (as for the email UI) › .pdf, .ps, .xps, .tif, .jpg, .gif, .png » Fax preview drag and drop signature option available before sending
    • 2Ring BUSINESS FAX (NetFAX) .. Receiving Faxes .. Web UI
    • 2Ring BUSINESS FAX (NetFAX) .. Receiving Faxes .. WebUI » FaxBox › Similar to common webmail applications › Each user with his own FaxBox (inbox) › Possible to access it from anywhere › Suitable for searching for older fax messages and changing your settings
    • 2Ring BUSINESS FAX (NetFAX) .. User Identification » Tie NetFAX with your IS and add a identification of the sender/receiver › Company › Name › Surname
    • 2Ring BUSINESS FAX (NetFAX) .. User Identification » Identification is part of › NetFAX web UI › Fax headers, footers » Requires 2Ring PHONE SERVICES Synchronization Module › Or other 3rd party tool for contact synchronization
    • 2Ring BUSINESS FAX (NetFAX) .. Receiving Faxes .. Email » Email with › Link to the server › Attachment › .pdf › .tif
    • Why 2Ring BUSINESS FAX (NetFAX)? » Zero cost of “3rd party software” › Uses open source OS and SQL server » Zero cost of “hardware“ › Virtualization ready › Uses your current voice gateway(s) / call control system » Security › Faxes are stored on your system, so their security and management is completely in your hands » Easy integration with 2Ring PHONE SERVICES and 2Ring CALL ACCOUNTING
    • 2Ring BUSINESS FAX (NetFAX) .. Service Providers » Support for multi-tenant environments › Disable and enable (with all dependencies) › Tenants (Clients) › Users › Reserve a T.38/G.711 ports (licenses) to a particular client(s)/tenant(s) › Assign tenant routing patterns to appropriate modem lists
    • 2Ring BUSINESS FAX (NetFAX) .. Deployment Schema FAX Machine Voice Gateway with T.38 Users MS Active Directory Mail Server NetFAX Server (OS Linux) VoIP PBX With T.38 Support LAN/VoIP PSTN Printer Cisco Voice Gateway with T.37 or T.38 TDM PBX Voice Gateway with T.38 Voice Gateway with T.37 or T.38 E1/BRI
    • 2Ring BUSINESS FAX (NetFAX) .. System Requirements » Software › OS for server › Debian GNU/Linux (single sign-on is not supported -> users need to enter their domain credentials on NetFAX login screen) › CentOs (supports single-sign on), or › RedHat Enterprise (supports single-sign on) › Database › PostgreSQL
    • 2Ring BUSINESS FAX (NetFAX) .. System Requirements » Software › Mail server › Any, such as MS Exchange › User management › Tie NetFAX to MS Active Directory or other LDAP system (OpenLDAP, Lotus Domino, …)
    • 2Ring BUSINESS FAX (NetFAX) .. System Requirements » Server › Virtual machine (or HP DL320 and similar) › HDD (mirroring can be set in the OS) › 1 page in “fine” quality (resolution 204x196) takes 100kB › 1 GB = 10,000 pages = 3000 - 5600 fax messages › 80 GB HDD, leaves 56GB for 165-310,000 faxes › 120 GB HDD, leaves 84GB for 250-470,000 faxes › Memory size › 1 to 4GB (based on the expected load)
    • 2Ring BUSINESS FAX (NetFAX) .. System Requirements » Call Control System › Cisco Unified Communications Manager › Cisco voice gateways with T.38/G.711 support › Cisco voice gateways with.T.37 support › Other gateways with T.38/G.711 and SIP over UDP support › Avaya IP Office with T.38/G.711 support › Avaya Communications Manager with Session Manager
    • 2Ring BUSINESS FAX (NetFAX) .. Cisco BE6000 – Co-Residency (min. requirements) » ESXi 5.0 / 4.1 / 4.0 › OS: › GNU/Linux Debian 7 Wheezy (x86 and x64) › RHEL 6.x (x86 and x64) › CentOS 6.x (x86 and x64) › CPU: Any Intel family processor (Recommended 2 GHz) › RAM: 2GB › HDD: 40 GB » Cisco Requirements
    • 2Ring BUSINESS FAX (NetFAX) .. Why not T.37? » T.37 › older Cisco proprietary standard › much stricter requirements on your environment › Requires the use of particular IOS, which makes future upgrades harder › Requires at least one H.323/SIP port to PSTN › faxing is controlled by the gateway › missing logs › fax server is not able to control fax process
    • 2Ring BUSINESS FAX (NetFAX) .. Licensing Model / Free Trial » Licensing model › Server License › Hot-Standby Server / Failover Redundancy License › In/Out Fax Ports (T.38/G.711) › Min. 1 port per voice gateway with a trunk to PSTN » Request a free trial at › http://www.2Ring.com/netfax#tryforfree › Try full functionality in you production / staging environment
    • ADDRESS PHONE EMAIL WWW ADDRESS PHONE EMAIL WWW Galvaniho 15/C 821 04 Bratislava Slovak Republic +421 (2) 5822 4550 info@2Ring.com www.2Ring.com 2Ring .. North America HQ2Ring .. EMEAR OFFICE MOBILE EMAIL Tom McCain Director of North American Sales +1 (916) 426-3790 +1 (480) 255-7500 tmccain@2Ring.com 2Ring .. Questions OFFICE MOBILE EMAIL Michal Grebáč Strategic Sales & Marketing Director +1 (916) 282-9514 +1 (916) 514-3355 mgrebac@2Ring.com 2Ring .. Connect with Us 8880 Cal Center Drive Suite 400, Sacramento, CA 95826, USA (916) 426-3790 info-na@2Ring.com www.2Ring.com