Introduction to Business  Intelligence – Unit 4        Operational Programme II – Cohesion Policy 2007-2013      Empowerin...
Lesson 1Introduction  Operational Programme II – Cohesion Policy 2007-2013Empowering People for More Jobs and a Better Qua...
Course Summary• What is Business Intelligence (definitions), its  background history and why is it used (including  also m...
Course Summary• The Benefits (Advantages) of BI• A list of all the benefits of BI to a Business  Organization, and possibl...
Course Summary• Technologies used for BI (OLAP which stands for Online Analytical  Processing, Data Warehouses, Data Minin...
Course Summary• Some reference to some methodologies in use for  BI (such as Agile BI, MIKE 2.0, and Rapid  Implementation...
Course Summary• How to manage information and transfer it in the  most effective way, even with examples of some  of the m...
• What is Business Intelligence ?    – What is DATA?    – What data do companies have access to?    – How do companies mak...
• What is Business Intelligence (BI)?   – BI - refers to skills, technologies, applications and practices     used to help...
Other Definitions• Business Intelligence has become the vendors’ reference  to Decision Support, which on its turn, is def...
• Business Intelligence is used for  – Understanding business through collected data  – Answering questions such as:     •...
Operational Programme II – Cohesion Policy 2007-2013Empowering People for More Jobs and a Better Quality of Life       Pro...
Historical background• In a 1958 article, IBM researcher Hans Peter Luhn used the   term business intelligence. He defined...
• From DSS, data warehouses, Executive Information Systems,  OLAP and business intelligence came into focus beginning in  ...
• Business Analytics vs Business Intelligence ?                         Operational Programme II – Cohesion Policy 2007-20...
• There are two things worth differentiating:• The first is the business aspect of BI — the need to get the most  value ou...
• Gathering intelligence, let alone using it!  Takes time which is in short supply!!• This is the era of strategic and uni...
• It starts with an analytical view of data—what  are you measuring and are you measuring  what matters? Measurement (data...
• The questions that need to be raised are: ‘‘What are you doing with your data? How are   people in your organization arm...
• Value creation can take different forms  through greater efficiency or greater  effectiveness. Better decisions to reduc...
• Companies & Corporations – Organisational Structure   – Organizational structure refers to both the formal and informal ...
• Functional Structure  – In a functional structure, employees that perform similar tasks and hold similar positions    ar...
• Divisional Structure  – The most common divisional structures group employees together by product, market    served or g...
• Matrix Structure  – A matrix organization has features of both the functional and divisional structures and is    perhap...
• Newer Forms  – As the world around us changes, so must the business environment. Many organizations    now utilize relat...
• VIDEO: Corp 101_ The Basics of Corporate  Structure                  Operational Programme II – Cohesion Policy 2007-201...
Lesson 2Competitive Intelligence, the Benefits of BusinessIntelligence and Data Warehouses                  Operational Pr...
• Competitive intelligence  – the action of defining, gathering, analyzing, and    distributing intelligence about product...
– Though the term business intelligence is sometimes    used as a synonym for competitive intelligence,    because they bo...
The Benefits of BI for Organizations• Eliminate guesswork• Get faster answers to your business questions• Get key business...
Benefits of BI for Organizations (2)•   Learn how to streamline operations•   Improve efficiency•   Learn what your true m...
Drawbacks of BI (if misused)• Piling of Historical Data• Cost (can be very high)• Complexity (that it can make an organiza...
• Jack Welch, the chairman and CEO of General  Electric from 1981–2001, once said that he  measures everything.• From a BI...
Operational Programme II – Cohesion Policy 2007-2013Empowering People for More Jobs and a Better Quality of Life       Pro...
• Introduce group assignment work:     –   Case studies should include the Company Background:     –   Size of company in ...
•   An overview of the BA Model•   Information requirements move from the business driven environment down to    the techn...
Operational Programme II – Cohesion Policy 2007-2013Empowering People for More Jobs and a Better Quality of Life       Pro...
• Often BI applications use data gathered from a data warehouse  or a data mart. However, not all data warehouses are used...
• When using this definition, business intelligence also  includes technologies such as data integration, data  quality, d...
Data Warehouses• A data warehouse is a database that stores current and  historical data of potential interest to managers...
Data Warehouses• Data from diverse applications are copied into the data  warehouse database as often as needed – hourly, ...
Data Warehouses• A data mart is a subset of a data warehouse in which a  summarized or highly focused portion of the organ...
Data Warehouses     Operational Programme II – Cohesion Policy 2007-2013   Empowering People for More Jobs and a Better Qu...
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Esf2.85 module 4 (bi)- lessons 1 & 2

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  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • 28% of employment in MT generated by the 10 sectors.LLL imp EU 2020 strategy: ‘new skills for new jobs’3 phases & methodology
  • Esf2.85 module 4 (bi)- lessons 1 & 2

    1. 1. Introduction to Business Intelligence – Unit 4 Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    2. 2. Lesson 1Introduction Operational Programme II – Cohesion Policy 2007-2013Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    3. 3. Course Summary• What is Business Intelligence (definitions), its background history and why is it used (including also military intelligence definition).• Business Analytics and its difference towards Business Intelligence (BI).• Different forms of organizational structures. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    4. 4. Course Summary• The Benefits (Advantages) of BI• A list of all the benefits of BI to a Business Organization, and possibly some drawbacks if it is misused.• What is competitive intelligence? Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    5. 5. Course Summary• Technologies used for BI (OLAP which stands for Online Analytical Processing, Data Warehouses, Data Mining, Decision Support Systems and Decision Engineering, Digital Dashboard pages and KPI Lists, Statistical Analysis, Forecasting, Benchmarking, Quick Reporting, Measurement and the more modern technologies, such as the Cloud Computing and its SaaS, SOA-BI, and real time BI Analytics).• Tools used for BI (the ETL tool by the SSIS, OLAP cubes and SSRS reports all created by Visual Studio, Microsoft products such as Excel, Visio, and Sharepoint, Microsoft BI tools such as the already mentioned Visual Studio, Silverlight and Microsoft.Net, plus some reference to other tools such as ActiveReports, Oracle BI, the IBM Analytics and Cognos, Pentaho, Palo for OLAP, Jaspersoft, Spago BI, and Eclipse BIRT Project). Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    6. 6. Course Summary• Some reference to some methodologies in use for BI (such as Agile BI, MIKE 2.0, and Rapid Implementation BI).• User Aspect (and User Support), Market Aspect and Industry Aspect.• Structured, semi-structured and unstructured data. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    7. 7. Course Summary• How to manage information and transfer it in the most effective way, even with examples of some of the most popular Software application.• Lastly, some references to Soft Skills used in BI departments, such as communicating the terminology. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    8. 8. • What is Business Intelligence ? – What is DATA? – What data do companies have access to? – How do companies make use of data?• Military intelligence – characteristics -> accurate, timely information that can help produce an effective strategy – very important today than ever before.• As organisations continue to pursue their goals in an economy that seems more like a battlefield, it’s no wonder that they, too, feel the need for reliable information based on real and readily usable data – business intelligence. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    9. 9. • What is Business Intelligence (BI)? – BI - refers to skills, technologies, applications and practices used to help a business acquire a better understanding of its commercial context. Source: WikiPedia, http://en.wikipedia.org/wiki/Business_intelligence• Business intelligence (BI) is defined as the ability for an organization to take all its capabilities and convert them into knowledge, ultimately, getting the right information to the right people, at the right time, via the right channel.• Understanding the past… and predicting the future! Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    10. 10. Other Definitions• Business Intelligence has become the vendors’ reference to Decision Support, which on its turn, is defined as a system designed to facilitate business end users performing computer generating analyses of data on their own.• Business Intelligence allows you to better understand, analyze, and predict what’s occurring within your company.• Business Intelligence is the system or systems driving better Business Performance for companies with changing needs Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    11. 11. • Business Intelligence is used for – Understanding business through collected data – Answering questions such as: • Which Of Our Customers Are Most Profitable? • Where Are Our Most Profitable Customers? • Who Are Our Customers? • Which Products Cost The Most To Maintain? • Where Can We Cut Costs? Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    12. 12. Operational Programme II – Cohesion Policy 2007-2013Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    13. 13. Historical background• In a 1958 article, IBM researcher Hans Peter Luhn used the term business intelligence. He defined intelligence as: "the ability to apprehend the interrelationships of presented facts in such a way as to guide action towards a desired goal."• Business intelligence as it is understood today is said to have evolved from the decision support systems which began in the 1960s and developed throughout the mid-1980s.• DSS originated in the computer-aided models created to assist with decision making and planning. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    14. 14. • From DSS, data warehouses, Executive Information Systems, OLAP and business intelligence came into focus beginning in the late 80s.• In 1989, Howard Dresner (later a Gartner Group analyst) proposed "business intelligence" as an umbrella term to describe "concepts and methods to improve business decision making by using fact-based support systems."• It was not until the late 1990s that this usage was widespread. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    15. 15. • Business Analytics vs Business Intelligence ? Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    16. 16. • There are two things worth differentiating:• The first is the business aspect of BI — the need to get the most value out of information. – This need hasn’t really changed in over fifty years (although the increasing complexity of the world economy means it’s ever harder to deliver). And the majority of real issues that stop us from getting value out of information (information culture, politics, lack of analytic competence, etc.) haven’t changed in decades either.• The second is the IT aspect of BI — what technology is used to help provide the business need. This obviously does change over time — sometimes radically.• The problems in nomenclature typically arise because “business intelligence” is commonly used to refer both of these, according to the context, thus easy to confuse everyone. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    17. 17. • Gathering intelligence, let alone using it! Takes time which is in short supply!!• This is the era of strategic and unified views of business analytics for value creation.• In times of rapid change and growing complexity, rapid learning becomes more valuable.• How businesses make decisions using huge, noisy, messy data requires business analytics. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    18. 18. • It starts with an analytical view of data—what are you measuring and are you measuring what matters? Measurement (data generation and collection) is itself a process—the process of manufacturing an asset.• When data is viewed this way, the analytical concepts of quality improvement and process optimization can be applied. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    19. 19. • The questions that need to be raised are: ‘‘What are you doing with your data? How are people in your organization armed to make better decisions using the data, processes, and analytical methods available?’’• Business analytics as portrayed by these analytical thinkers is about value creation. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    20. 20. • Value creation can take different forms through greater efficiency or greater effectiveness. Better decisions to reduce costs, reveal opportunity, and better allocate resources can all create value. In this unit, we will learn about valuable business intelligence/ analytics foundational concepts to help organizations create value in a sustainable and scalable way. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    21. 21. • Companies & Corporations – Organisational Structure – Organizational structure refers to both the formal and informal frameworks that shape how a business is operated. An organization’s structure determines how employees are grouped together and plays a large role in a firm’s success. – Choosing a structure is not a one-size-fits-all decision, and business owners must select the model that best suits the needs of their organization. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    22. 22. • Functional Structure – In a functional structure, employees that perform similar tasks and hold similar positions are grouped together into departments. Examples of functional departments include marketing, sales, human resources and production. Functional organizations have many advantages in the areas of coordination and motivation, people grouped together according to similarities in their positions can easily communicate and share information with each other. – Functional organizations may suffer from interdepartmental conflict, and achieving effective communication between departments that each perform independent functions can prove difficult. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    23. 23. • Divisional Structure – The most common divisional structures group employees together by product, market served or geographic location. Within this type of organization, each division is self- contained and has its own set of departments grouped by function. For example, instead of one central human resources department for the entire organization, each division instead has access to a human resources department that serves only that group. Divisional organizations benefit from the focus on individual environments but suffer from the duplication of some tasks and activities. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    24. 24. • Matrix Structure – A matrix organization has features of both the functional and divisional structures and is perhaps the most complex. A matrix structure groups employees into project teams containing people from different functional areas of the business; they generally have to report to more than one supervisor. Matrix organizations choose team members based on the needs of the project, with the teams benefiting from the different viewpoints and skill levels. Matrix organizations may struggle with role and authority conflicts. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    25. 25. • Newer Forms – As the world around us changes, so must the business environment. Many organizations now utilize relatively new structures to keep up with ever-changing needs. The flat organization, also referred to as a horizontal structure, exists when there are few or no hierarchical levels between employees and supervisors. Staff and management work together to make the decisions in this type of organization. Virtual organizations – operate primarily via electronic communications. They require minimum face-to-face contact, if any, and benefit from lower overhead costs than comparable brick-and- mortar firms.• Effect on Organizational Culture – An organization’s structure and its culture are very much intertwined. An organization’s culture can best be described as a collective personality represented by a shared set of experiences and values. Structure shapes not only how groups are formed, but also the behavior, attitudes and relationships of those groups. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    26. 26. • VIDEO: Corp 101_ The Basics of Corporate Structure Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    27. 27. Lesson 2Competitive Intelligence, the Benefits of BusinessIntelligence and Data Warehouses Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    28. 28. • Competitive intelligence – the action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors and any aspect of the environment needed – to support executives and managers in making strategic decisions for an organization• BI has internal focus and CI external focus Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    29. 29. – Though the term business intelligence is sometimes used as a synonym for competitive intelligence, because they both support decision making, – BI uses technologies, processes, and applications to analyze mostly internal, structured data and business processes while competitive intelligence gathers, analyzes and disseminates information with a topical focus on company competitors.• Business intelligence understood broadly can include the subset of competitive intelligence. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    30. 30. The Benefits of BI for Organizations• Eliminate guesswork• Get faster answers to your business questions• Get key business metric reports when and where you need them• Get insight into customer behaviour• Identify cross-selling and up-selling opportunities Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    31. 31. Benefits of BI for Organizations (2)• Learn how to streamline operations• Improve efficiency• Learn what your true manufacturing costs are• Manage inventory better• See where your business has been, where it is now and where it is going Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    32. 32. Drawbacks of BI (if misused)• Piling of Historical Data• Cost (can be very high)• Complexity (that it can make an organization very rigid)• Muddling of commercial settings• Limited use (especially to medium and small sized industries)• Time consuming implementation Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    33. 33. • Jack Welch, the chairman and CEO of General Electric from 1981–2001, once said that he measures everything.• From a BI perspective, this is a great practice; BI is, at its root, a measurement system. But everything? How do you go about such an enormous task? Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    34. 34. Operational Programme II – Cohesion Policy 2007-2013Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    35. 35. • Introduce group assignment work: – Case studies should include the Company Background: – Size of company in terms of sales and profits – Major products the company sells – General characteristics of their customers – Organizational chart--who does the CIO report to? – How many people work for the IT organization?• Other potential ideas for the presentation: – A brief overview or demonstration of Business Intelligence software (10 minutes or less) – Major BI suppliers (products, services, revenues, profits) – The group should end the presentation on best practices for creating effective Business Intelligence systems, then map how your cases fit into best practices. This is essentially a cross-case comparison that integrates r primary (case study) and secondary (journal articles & books) research. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    36. 36. • An overview of the BA Model• Information requirements move from the business driven environment down to the technically oriented environment• The subsequent information flow moves upward from the technically oriented environment toward the business-driven environment• There are many competencies, people, and processes involved in the creation of BA. – Management specifies or develops an information strategy based on the company’s business strategy – Operational decision makers need information and knowledge that supports the company’s chosen strategy – Controllers and report developers create the information and knowledge to be used by the company’s operational decision makers – In the technical environment, data warehouse, the specialist or the ETL (extract, transformation, load) developer merges and enriches data, and makes it accessible to the business user. – The business’s primary data generating source systems are run and developed by the IT professionals from IT operations and development. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    37. 37. Operational Programme II – Cohesion Policy 2007-2013Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    38. 38. • Often BI applications use data gathered from a data warehouse or a data mart. However, not all data warehouses are used for business intelligence, nor do all business intelligence applications require a data warehouse.• In order to distinguish between concepts of business intelligence and data warehouses, Forrester Research often defines business intelligence in one of two ways: – Using a broad definition: "Business Intelligence is a set of methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information used to enable more effective strategic, tactical, and operational insights and decision-making.“ – Forrester defines the latter, narrower business intelligence market as "referring to just the top layers of the BI architectural stack such as reporting, analytics and dashboards." Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    39. 39. • When using this definition, business intelligence also includes technologies such as data integration, data quality, data warehousing, master data management, text and content analytics, and many others that the market sometimes lumps into the Information Management segment.• Therefore, Forrester refers to data preparation and data usage as two separate, but closely linked segments of the business intelligence architectural stack. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    40. 40. Data Warehouses• A data warehouse is a database that stores current and historical data of potential interest to managers throughout the company.• Data originate in many core operational systems and external sources, including Web transactions.• The systems include legacy systems, RDBMS (Relational Database Management Systems), OODBMS (Object Oriented Database Management Systems), and systems based even on Web Files such as HTML or XML documents. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    41. 41. Data Warehouses• Data from diverse applications are copied into the data warehouse database as often as needed – hourly, daily, weekly, monthly etc.• The data are standardized into a common data model. Afterwards, they are consolidated so that they can be used across the enterprise for management analysis and decision making.• Data is accessible and available to anyone as needed. However rights are sometimes used as to who access the data. Data cannot be altered from a data warehouse. Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    42. 42. Data Warehouses• A data mart is a subset of a data warehouse in which a summarized or highly focused portion of the organization’s data is placed in a separate database for a specific population of users.• Datamining uses a variety of techniques to find hidden patterns and relationshipin large pools of data and infer rules from them that can be used to predict future behaviourand guide decision making. (Hirji, 2001).• It helps companies engage in 1-1 marketing where personalized or individual messages can be created based on individual preferences.• We will delve in detail into these 2 topics later on, together with the technique ETL used on datawarehouses (Extract, Transform and Load). Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
    43. 43. Data Warehouses Operational Programme II – Cohesion Policy 2007-2013 Empowering People for More Jobs and a Better Quality of Life Project part financed by the European Union European Social Fund () Co-financing rate: 85% EU Funds; 15% National Funds Investing in your future
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