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Ensure True Value of your Training by Reducing Scrap Learning
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Ensure True Value of your Training by Reducing Scrap Learning

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Read this presentation to know more about: …

Read this presentation to know more about:


-The role of learning content in talent management
-Finding the value in learning
-What should we be measuring?
-Five key ways to reduce scrap learning


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  • 1. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. > nidhi.khanna@24x7learning.com
  • 2. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. YES! Today’s event is being recorded The link to the recording will be posted on www.24x7 Learning.com We’ll send you information about how to access it
  • 3. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
  • 4. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 4 12+ years in eLearning 200+ Customers 35countries 2.5 Million Learners 24x7 Learning is India’s premier eLearning solutions company, with offerings that align with the talent development needs of large and fast growth organizations
  • 5. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 5 Our Approach • Installation of 24x7 LearnTrakTM • Integration with ERP & HRMS • Post Implementation Support Services • Learning Culture Assesment • Skill Gap & Training Need Assesment • Competency MappingConsulting Technology Expertise • LMS - 24x7 LearnTrakTM • Customized eLearning Content • Generic IT & Soft Skills Content • Domain Specific Content Implementation Services
  • 6. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 6 Five fallacies and facts about the role of learning content in Talent Management Finding the value in learning What should we be measuring? What is Scrap Learning 5 Key ways to reduce Scrap Learning Take aways….. to ensure reduction in scrap learning
  • 7. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 7 Scrap learning- learning which is successfully delivered but not applied on the job- comes with high costs!!
  • 8. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 8 Estimates of training transfer and scrap learning Source: TrainingIndustry
  • 9. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Five fallacies and facts about the role of learning content in Talent Management 9
  • 10. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Fallacies & facts about the role of learning content in Talent Management Fallacy: As a pillar of talent management, learning exists independently of the other talent management functions within an organization 10 Fact: Learning is more than a pillar of talent management; it is its essential foundation
  • 11. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Fallacy: The platform comes first; we can worry about content later 11 Fallacies & facts about the role of learning content in Talent Management Fact: Content is not an afterthought; it is blood, not water
  • 12. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Fallacy: An integrated learning and talent management platform offers the greatest improvement to learning in an organization 12 Fallacies & facts about the role of learning content in Talent Management Fact: Talent management and learning automation offers a one-time improvement; learning content can change behavior on an ongoing basis
  • 13. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Fallacy: Targeted learning content precludes an abundant library 13 Fallacies & facts about the role of learning content in Talent Management Fact: Targeting and content abundance are no contradictions, they are complementary
  • 14. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Fallacy: All content is created equal 14 Fallacies & facts about the role of learning content in Talent Management Fact: Quality matters
  • 15. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 15 Finding the value in learning
  • 16. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 16 What should we measure and how???? Obtaining measurement data Following through Identifying true business issues
  • 17. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 17 What should we be measuring?
  • 18. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 18 What should we be measuring?
  • 19. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 19 Training Evaluation Measures Preferred Training Evaluation Measures* Reduced number of training vendors Increased revenue/sales Decreased training travel costs Decreased cost Decreased cost/hr of training Improved customer satisfaction Reduced time off task for trainees Improved quality Increased audience impact Improved on-time delivery Improved response time – meet needs Increased productivity Improved cycle time for training delivery Improved cycle time Demonstrated knowledge during training Eliminated waste Satisfied trainees Improved safety record Increased positive management feedback Improved employee satisfaction/morale Reduced employee turnover *Bielawski and Metcalf, pertaining to the true value of learning What should we be measuring?
  • 20. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Guide to reducing scrap learning Scrap learning—The failure of learning transfer 20
  • 21. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. What is Scrap Learning Just like manufacturing scrap, learning scrap also has a high cost – ̶ Direct costs for trainers, travel, material, etc. ̶ Opportunity costs of people spending time learning things that they cannot or will not use ̶ Cost of customer dissatisfaction when departments that invest in training observe no subsequent improvement “Scrap Learning” is training that is delivered to learners that goes unused 60%of learning is not applied to the job….that’s Scrap, but as Managers YOU can make a difference! 21
  • 22. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Types of Learner Learner 1 attends training because he is told to do so 24 Learner 2 attends training because he loves the experience Learner 3 attends training when needed
  • 23. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Solution: Manager Engagement 25 Create Focus and Intention Provide Learning Quality Learning Interventions Support Performance Improvements Results Review the business case for training Conduct a pre training dialogue Meet post training and review action plan Provide continuous feedback and support Source: Robert O Brinkerhoff
  • 24. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Five key ways to reduce scrap learning • Embed learning into the workflow • Ensure quality content • Reinforce learning • Align learning • Enlist greater manager support
  • 25. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 27
  • 26. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. contactus@24x7learning.com www.24x7learning.com www.learntrak.net 24x7 Learning Pvt. Ltd lnkd.in/6qD2pY twitter.com/24x7learning facebook.com/24x7LearningIndia Ulsoor Lakefront, Bangalore,India Phone: +91 80 4069 9100