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Dr Julia Glidden - Pre-Conference to the 6th European Ministerial eGovernment Conference, Innovation for eParticipation, Poznan, Poland, November 2011
 

Dr Julia Glidden - Pre-Conference to the 6th European Ministerial eGovernment Conference, Innovation for eParticipation, Poznan, Poland, November 2011

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  • The term eDemocracy was first introduced over ten years ago – initially in the context of eVoting and then later in the context of eParticipation or wider citizen involvement in decision making.
  • Increased Citizen Expectations and the current economic crisis are creating new demands Cities must deliver more for less ie better infrastructures and more efficient and responsive services Clean energy Health and Ageing Safer water supplies Waste management Traditionally, top down, slow to innovate, resistant to change Culture embeds a host of organisational, managerial and even legal barriers to innovation
  • Often the best source of new products and ideas but don’t always understand the public sector –not just how it works but what it needs Hard to access and work with government At the same time face growth barriers such as finding right skills and ability to innovate –that government can help resolve
  • Need to bridge the gap between public administration and the private sector – particularly in terms of innovation and growth Need to overcome organisational and indeed even legal and managerial barriers to SME/Public Sector collaboration
  • Approach is based on involving users in the design of public services much the same way the private sector engages consumers in new product design Have received significant support through the years from the DG Info of the European Commission Since 1995, the European Commission has funded a number of initiatives to improve government services Used to close the gap between innovative R&D and market take up and make the innovation process more efficient Open eco--‐systems engage and motivate stakeholders, s8mulatecollabora8on, create markets and enable behaviour transformaion.
  • Living Labs = a global trend because it bridges the gap in a cost-effective and efficient manner European Network of Living Labs – ENoLL - aims at the Future Internet, Living Labs and Smart Ci8es convergence. ENoLL globalisation fosters international open collaboration to solve the big challenges of our times, thus contributing to World stabilisation.
  • Definitions of a Smart City vary but collectively tend to suggest the use of Ineternet of Things (IOT) and Web 2.0 technologies to connect city systems and deliver more effective and efficient public services: IBM: With recent advances in technology, we can infuse our existing infrastructures with new intelligence. By this, we mean digitising and connecting our systems, so they can sense, analyse and integrate data, and respond intelligently to the needs of their jurisdictions. In short, we can revitalise them so they can become smarter and more efficient. With the greater digitization and interconnection of a city’s core systems, the newly gained information can be used for intelligent and informed decision making.
  • Harness the power of the ‘Cloud’ to bring large industrial powers and SMEs closer together and achieve scalable networks Use the IBM Cloud as the basis for a European-based web-service delivery platform Pilot ‘ Smart City ’ use of the platform across Europe Develop a Roadmap for pan-European implementation
  • Application will integrate new and existing RFID/IOT technologies to help households monitor their carbon consumption IOT data collectors will measure environmental factors such as electricity useage, temperature and gas consumption to provide households with a snapshot of their energy use Cities will use the information to influence policy and achieve carbon reduction targets
  • Application will create a virtual space for consultation and dialogue on proposed urban developments Application combines rich media, 3D modelling, and symbolic information to enable users to experience planned developments for themselves Users can fly over a digital 3D model of a city and enter major sites – much as in a video game French SME Navidis will lead development with Living Lab Issy Media
  • RESULTS: Living Labs from the Amazon to Rio in areas including Sustainable Energy, Ecotourism, and Digital Inclusion
  • Tianjin Living Lab – ENoLL member Beijing City Administra8on and Public Service Innova8on - Informa8on System and Equipment Center (CAISEC) China China Mobile Research Institute Mobile Life Club of China (MC2) is sponsored and operated by Mobile Life & New Media Laboratory (MINE lab), Beijing University of Posts and Telecommunications (BUPT)
  • We started this discussion with the current focus on the way in which eParticipation is currently linked to the notion of involving end-users in service design and development – And asked whether Living Lab methodology can be used as a bridge to forge greater ICT-enabled participation between public turtles and private sector gazelles And we have shown that it can? The question is will it? To answer this question, we need to take a closer look at where we are now....
  • If you recall, I noted that four years ago the term eParticipation defined as engaging the public in the decision making process more or less fell out of fashion – in large part due to inertia of politicians There were many voices – indeed from many familiar faces here today – who argued forcefully that the political class would need to understand and ultimately embrace eParticipation or risk being swamped by it....... Some leaders listened and tried, but most tried to use these tools to continue ‘business as usual’ ie top-down message delivery/talking to and at people rather than with
  • We have seen the results – rather than fading quietly from the scene, the explosion of social media alongside dramatic global developments such as the Arab Spring and Occupy Wall Street Movement have led to a widespread resurgence of the term eParticipation in terms engaging citizens – or better yet: citizens engaging themselves - in the democratic process So much so that we are now hearing more and more about the term eRevolution rather than merely eParticipation.....
  • The question now is ‘what does this mean for our turtles and gazelles?’ Increased pressure, increased awareness and increased means for them to engage and collaborate to drive innovation and growth Especially given the current fiscal crisis that seems to be engulfing us The $100m question is will our turtles seize the opportunity? Have they learned? Or will they repeat the mistakes of their political masters?
  • Wherein public administrators and SMES work together with citizens to drive high impact innovation and growth And deliver the public services 21cst cities want and need
  • Wherein, when we look back on the evolution of eParticipation in public service design and delivery five years from now, will be talking in terms of eRevolution And the period in which our public sector turtles were overwhelmed by the gazelles?

Dr Julia Glidden - Pre-Conference to the 6th European Ministerial eGovernment Conference, Innovation for eParticipation, Poznan, Poland, November 2011 Dr Julia Glidden - Pre-Conference to the 6th European Ministerial eGovernment Conference, Innovation for eParticipation, Poznan, Poland, November 2011 Presentation Transcript

  • Pre-Conference to the 6th European Ministerial eGovernment Conference Innovation for eParticipation Living Labs and Social Media – On How to Turn Turtles into Gazelles Dr. Julia Glidden Managing Director 21c Consultancy [email_address] Poznan, November 16, 2011
  • E-Participation - Looking Back and Looking Forward
    • Starting with eVoting 10 years ago
      • Use ICT to engage citizens in public policy design
    • Peaked about 4 years ago
      • Palpable lack of political enthusiasm
    • Transformed into focus on public services not policy
      • Use ICT to engage citizens/SME’s in public service design
  • Innovation Challenge: Public Sector Turtles
  • Innovation Challenge: Public Sector Gazelles
  • Bridging the Public Sector/SME Gap
  • ‘ A Potential Answer?’
  • A Growing Global Trend…..
  • In Europe: A Move to Smarter Cities?
  • An EPIC Goal…
  • ‘ A Range of New Public Services…’
    • Smart Environment Service
  • ‘ A Range of New Public Services…’
    • Urban Planning Service
  • In Latin America: Brazil
  • In Asia: China
  • So What Does this All Mean?
  • Where Are We Now?
  • Where Are We Going?
  • And What Does this Mean for Our Turtles and Gazelles?
  • Are We Entering an Era of Innovation?
  • Or e-Revolution? Occupy France 11 November 2011 Photo by: Hugo Passarello Luna http://j.mp/utTA8Y
  • Pre-Conference to the 6th European Ministerial eGovernment Conference Innovation for eParticipation Thank you Dr. Julia Glidden Managing Director 21c Consultancy [email_address] Poznan, November 16, 2011