Your SlideShare is downloading. ×
0
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint

1,183

Published on

SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint

SharePoint User Group East Anglia - Jan 2012 - Using Innovation Games® to Understand What Your Users Really Need From SharePoint

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,183
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Talk briefly about my role and 21apps
  • IT driven changeLimited business involvementNo shared vision What legacy do we leave
  • Everything about SharePoint fundamentally affects the users
  • SharePoint becomes an anticlimaxProject Fails – bad outcomes - lots of reasons Business loose faith in IT and wonder whether we were listeningSharePoint team are wondering what the problem is, they did what was asked of them…
  • Help the business articulate what THEY need in order to meet their organisational goals
  • Stop the old ways and think of something new…
  • Analytic SharePoint RequirementsMore Facilitation
  • Focus on Org and End-Users (Not IT)
  • Stop shouting orders at our customers, stop assuming, it shouldn’t be command and control…
  • Introducing…Where they came frometc
  • Tom Grant of Forrester
  • Cultural shifts"Generation Z" has significantly forced the pace of cultural and technological change in the workplace.The "on-line world" has now very much blurred its boundaries with both the personal and working activities
  • Aim – To understand when and how our customers use SharePoint currently
  • Aim – To understand what our customers want from a new “News feature” on our SharePoint Intranet
  • Read our 21apps blogGet the bookGet 21apps to do doing facilitationwith you for your clients21apps Public or Private Training course
  • Transcript

    • 1. Using Innovation Games® to understand what your users really need from SharePointwww.21apps.com @AndrewWoody #spsuk #rwsbs
    • 2. CodeCamp / SharePoint Saturday, March 26th 2011
    • 3. What we will cover: • What is the problem & Why? • What are Innovation Games®? • How they can help you? • Let’s play some games… • How you can do this • Question / Close#SUGUKEA #INNOVGAMES
    • 4. SharePoint Project Pain SharePoint Project Pain#SUGUKEA #INNOVGAMES
    • 5. the celery effect..
    • 6. SharePoint projects are People projects CodeCamp / SharePoint Saturday, March 26th 2011
    • 7. SharePoint anti-climax
    • 8. Paradox SharePoint is a Collaboration Platform… …yet we often fail to collaborate on how to use SharePoint!#SUGUKEA #INNOVGAMES
    • 9. CodeCamp / SharePoint Saturday, March 26th 2011
    • 10. Traditional vs. Collaborative • Traditional techniques often can – Be highly constrained and overly precise – Assume people have the answers • Collaborative techniques – Allow you to explore alternatives – Answers can be discovered during the process#SUGUKEA #INNOVGAMES
    • 11. focus on the organisation CodeCamp / SharePoint Saturday, March 26th 2011
    • 12. Co-operation?
    • 13. Listen Carefully CodeCamp / SharePoint Saturday, March 26th 2011
    • 14. CodeCamp / SharePoint Saturday, March 26th 2011
    • 15. Serious Games aren’t Gamification Goal = provide ongoing motivation Brainstorming Too unstructured Simulation Goal = prediction eLearning Only goal = training Role-playing Close, but lots more prep neededhttp://www.slideshare.net/TomGrantForr/serious-games-help-teams-solve-tough-problems-engage-customers-differently 16
    • 16. Games are Designed To Fit Processes Ideation Shaping Prioritizing
    • 17. What are Innovation Games®Innovation Games® are seriousgames that power innovation byenabling you to better understandyour customers.They can be played:•with customers•in-person or online•within or across organizational units•in single or multi-game formats 18
    • 18. San Jose, CA Budget Games More than 100 community leaders.See full results here. A team of 30 Trained Facilitators.
    • 19. 20
    • 20. let’s play!!! CodeCamp / SharePoint Saturday, March 26th 2011
    • 21. Start Your Day Activity: Ask your customer to describe the daily, weekly, monthly , and yearly events that are related to their use of your product on pre-printed, poster- sized calendars or a simple timeline on poster paper. Ask them to describe events in time frames appropriate for your project. Special event that are unique to an industry or sector (like a conference), or days Goal: in which everything goes horribly Understand how and wrong and they’re looking for help. when your customer While they’re doing this, be alert for uses your product. how your product helps – or hinders – their day. 22
    • 22. Product Box Activity: Ask your customers to imagine that they’re selling your product at a tradeshow, retail outlet, or public market. Give them a few cardboard boxes and ask them to literally design a product box that they would buy. The box should have the key marketing slogans that Goal: they find interesting. When Identify the most finished, pretend that you’re a exciting, sellable skeptical prospect and ask features. your customer to use their box to sell your product to you. 23
    • 23. What’s the next step? CodeCamp / SharePoint Saturday, March 26th 2011
    • 24. Any Questions CodeCamp / SharePoint Saturday, March 26th 2011
    • 25. Thanks for your time & attentionwww.21apps.com @AndrewWoody #spsuk #rwsbs
    • 26. @AndrewWoody #spsuk #rwsbs

    ×