Training…A Process Pre-Training Training Post Training ‘Training to be effective must be a continuous process’
The Process Flow….Training Need Identification Validate Training A,B,C(BTNI, MPDP) Needs Analysis Identify & Classify Understand Training Coverage
The Process Flow….contd… Select theTrainer, Discuss Expectations from Pre-Training Methodology Participants material Post Training Deliver Feedback Training Activity
Pre-training Phase To determine the relevance of training to the employee’s job To ascertain training will make a difference To link improved job performance to Organizational goals
Training Delivery…Task• Design an Induction Training Program for new entrants• What are the 3areas you would suggest are mandatory coverage• Objective – Familiarization to the organization• Duration?
Training Techniques• Informational Presentation• Simulation Method –Case Studies/Role Plays/Games/In-basket exercise• On the job training• Sensitivity Training• Multimedia Training/E-Learning• Assessment Centers/Development Centers• 360 Degree feedback/Multi-rater process
Measuring Training Effectiveness –ROI ofTraining ROI is a comparison of benefits to cost expressed as a percentage of the original investment.It is a way of finding if the training met its goals to an extent that justified its cost• Link to business imperatives: Net sales per employee, Gross profit per employee• Clearly set objectives & continuous monitoring
Post Training –Kirk PatrickModel 2 3 4 5 1 Training Workplace Reaction & Learning Behavior & Results