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Beyond Cupfighting - A company based on Love
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Beyond Cupfighting - A company based on Love

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Ilja Heitlager …

Ilja Heitlager
Keynote presented at the #2012waic conference - Ghent, Belgium

Published in: Education, Travel, Business

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Transcript

  • 1. A Company based on Love 2012 Summit 1-3 February Ilja Heitlager
  • 2. personalcraftsmanshi
  • 3. Schuberg Philis Dutch IT company
  • 4. expertsfew happycustomers
  • 5. silosStructure build are counter productive hierarchy
  • 6. 100% critical systems
  • 7. multidisciplinary teamsexperts in front
  • 8. responsiblefull
  • 9. personal relationshipscupfighting
  • 10. Outsourcing Performance 2006-2011Overview of the Dutch market for IT outsourcing
  • 11. Customer RecommendationSchuberg Philis 100Accenture 94Centric 90Fujitsu 88Sogeti 83Simac 82Imtech ITC 82Logica 82Ordina 81T-System 72Atos Origin 70IBM 70Capgemini 67HP Enterprise Services 61Getronics 59 0 20 40 60 80 100 (%)
  • 12. 2004 - 2011 82 . 8.1 81 . 87 . Customer Satisfactio 7.7 7.2 04 05 06 07 08 09 10 11
  • 13. 2004 - 2011 82 . 8.1 81 . 87 . Customer Satisfactio 170 7.7 7.2 FTE 149 Revenues in mill EU 47 .5 35 .0 42.5 30 .4 118 20.2 101 13.2 85 90 . 65 . 65 40 50 04 05 06 07 08 09 10 11
  • 14. next?
  • 15. timingTOC»  No guts»  Tradition of getting together
  • 16. match
  • 17. Filmpje
  • 18. energy affection
  • 19. inspire share
  • 20. Kidswall
  • 21. All pictures or under creative commons www.schubergphilis.com www.cupfighter.net Ilja Heitlager iheitlager@schubergphilis.com @iheitlager