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Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
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Appreciative Inquiry and Practice is alive in the Philipinnes

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Rosalina Fuentes …

Rosalina Fuentes
Presentation at the #2012waic Conference - Ghent, Belgium

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  • 1. Presentation Flow Part 1 – Introduction  Case Conversations Part II - Cases  Connecting within organizations and communities  Connecting across organizations and communities
  • 2. The SAIDI Journey to Raising AI Awareness and Consciousness SAIDI Academic SAIDI Certificate Programs : MA & Programs PhD Trimedia Association for Exposure Appreciative newsletters, Inquiry in the journal, national Philippines publications SAIDI School 1st Asian Public Workshops and of OD – Dr. Appreciative Forums Rosalina O. Inquiry Summit 2010 Fuentes Case Western University Dr . David Cooperrider Pearl U.S. Bernardo
  • 3. How the AI Experience is Spread GROUPS AGENTS Religious Academe Groups Consultants Local Government Government Corporations Units OD Practitioners Private Multinationals Enterprises AI Interest Advocates NGOs, CSOs Groups
  • 4. Geographical Reach SAIDI Graduate School of ODThailand Singapore Indonesia Vietnam Myanmar Cambodia Bangladesh Nepal
  • 5. My AI Journey:Learner, Practitioner and Mentor Vision Launch for the Whole Executive Plenary: Organization Positive Core: Executive Level AI * Hopes and Interview Possibilities OD Team *Clarified VMV Training in AI Protocol Expanded Management Team Attendance in AI * Story Telling Certificate Class at SAIDI * Shared Values and Clarified Vision Jean Venturanza Lapa
  • 6. Highlights of My AI PracticeEnterprise Leadership•Our Positive Core•Hopes & Possibilities•What in the Vision Resonates Expanded Management Team: Storytelling •Sharing of Clarified Vision by Executive Committee •Group Positive Core •Individual & Team Values Recognizing Small Steps • Values in Action (VIA) Journey New Year Kick-Off • Clarified VMV • Strengthening the fundamentals Learner, Practitioner and Mentor
  • 7. OUR POSITIVE CORE- HOPES & POSSIBILITIES- W HAT IN T HE V IS IO N R E S O N AT E S
  • 8. STORYTELLING SHARING OF CLARIFIED VISION BY EXECUTIVE COMMITTED GROUP POSITIVE CORE INDIVIDUAL & TEAM VALUES
  • 9. RECOGNIZING SMALL STEPS“ VA LU E S I N AC T I O N ( V I A )JOURNEY”
  • 10. Case 1: AI as tool to build a shared vision in a microfinance settingThe Setting:• The Laboratory organization: a non-government institute engaged in microfinance projects operating in the Philippines for 25 years now• This institute has a declared bias for women-clients• Currently, it is the largest microfinance institution in the Philippines with a client base of over 1.7 Million as of March 2012.
  • 11. The problematic situation (3 years ago)1. Clients not honoring procedures and commitments Multiple memberships resulting to more loan obligations to settle Disturbed and bruised relationships2. Account officers were hitting burnout Mounting interpersonal issues Confusion, frustrations, doubts and internal struggles regarding meaningful-ness of the job extended to the financially disadvantaged3. A situational tipping point: clients viewed the institute as mere conduit for loans and the officers viewed the institute as mere employer
  • 12. DISCOVERING POSSIBLE BREAKTHROUGHSWhat could be an entry point for appreciative inquiry in a problematic microfinance landscape?How exactly can AI be practiced in a micro-economic activity towards a ‘happy’ landscape?
  • 13. STORYTELLING: THE KEY INTERVENTION INTRODUCEDDuration: 2.5 days per group of 50-70 within a 3-year timeframePopulation Covered: Over 1,000Two-layered storytelling around two guideposts: 1. Revisiting the Vision-Mission of the institute 2. Building a shared Vision-Mission
  • 14. INTERVENTION 1 – REVISITING THE VMThe Protocols used were the Value Question and the Peak Question, e.g. :1. Which word/s or phrase do you find most inspiring from the Vision-Mission statements of CARD?2. Recall a time when you were most moved as member of the CARD family. Share this story.
  • 15. INTERVENTION 2 – BUILDING A SHARED V-M (JOURNEYING THROUGH AI’S 4-D CYCLE)Craft three priority aspirations that can en-able you most in living out CARD’s Vision-Mission for the long term.Prepare the roadmap (actions – continue doing, more of, stop doing) that will translate the aspirations to Realities at CARD. (Think of stages for this roadmap).
  • 16. INITIAL BREAKTHROUGHS Immediately AFTER the 2.5 days of storytelling and sharing: Fun feelings and/or an ‘emotional lift’ (good laugh about the experiences shared)An awareness (for some) and a realization(for some others)that each had a story to tell and together, these stories ‘painted’ the positive and/or negative image of CARD among its clients and employees
  • 17. THE EMERGING BREAKTHROUGHS ‘Slipping out’ of the frustration cycle Clearing hovering doubts Claiming once again the deeper meaning of the work they do at CARD and for others
  • 18. THE LANDMARK BREAKTHROUGHS ‘Positive’ conversations are morepronounced in their meetings and interactions Increased awareness in doing their tasks At ease with storytelling conversations
  • 19. CASE 2 – UBAS* AS A WAY TO COLLABORATE FOR GRASSROOTS GOVERNANCE (*UBAS – UGNAYAN NANG BARANGAY AT SIMBAHAN)The Setting:1. This is a voluntary PARTNERSHIP engagement between a Barangay (i.e. Village Government Agency) and the Simbahan (i.e. a local Catholic Church called ‘Parish’)2. This is a Church-initiated initiative and endorsed by the Secretary of Interior and Local Government.3. This is a voluntary engagement and does not have a centralized structure.
  • 20. THE PROBLEMATIC SITUATION (FOR ALL THESE YEARS OF STRUGGLE TO BE A DEMOCRACY IN THE PHILIPPINES)1. Barangays: driven by politics and politics of accommodation Only a semblance of services for the people – high visibility during electionseason - {Specific Problems: Low participation in genuine people and communitydevelopment activities, non- transparency on financial matters, human rights issues,peace & order problems, inefficient disaster/risk management, widespread corruptpractices}.2. Simbahan goes about its evangelization Simbahan Leaders do advocacy for honest elections and good choice of candidates ONLY around the time of elections.3. There are places where Barangay and Simbahan Leaders are openly at odds with one another
  • 21. DISCOVERING POSSIBLE BREAKTHROUGHSWhat could bring these two institutions to work together for the people, especially the very disadvantaged, after all, both claim they are there for the people?How can any initiative start without being drawn into un-healthy, negative and even hostile relations and the widespread distrust between and amongst people?
  • 22. PARTNERSHIP: THE KEY INTERVENTION INTRODUCEDInitiating PARTNERSHIPSExpanding PARTNERSHIPS via : a) Motivational Summits for shared stories b) Crossing borders leading to intergroup partnering (other religious groups, school-based programs, NGO’s, etc) c) Advocacy and project-generation for Partners
  • 23. INTERVENTION 1- INITIATING PARTNERSHIPSThree restless Church Leaders shared experiencesand aspirations; and they came to an agreement –bring the church and local government together.Specific Interventions undertaken: 1. Look/Move around and see; simply put,PRESENCING 2. Gather stories of people 3. Create small groups of common interests(as reflected in their stories) 4. Form a Secretariat to do coordination andcontinued ‘pulsing’
  • 24. INTERVENTION 2 – EXPANDING PARTNERSHIPSSo far A NATIONAL SUMMIT ON GOOD GOVERNANCE has been held - key church and national leaders participated.The constant exchanges of storiesand experiences have started to bring downthe barriers among different religiousorientations and groups; among different groupslike People’s Organizations andNon-Government Organizations Indicator of Success: there are now manyindividuals from many places in the countrymaking themselves available to get involvedand push for more UBAS partnerships
  • 25. INITIAL BREAKTHROUGHSConsultations & information sharing have become basic strategies among groups: exchange of ideas is flowing: structures evolved and projects undertaken are context-&-need specific.In other words, PEOPLE (leaders and followers) have started to talk, listen and act for their sake and their community and their environment.
  • 26. THE EMERGING BREAKTHROUGHS Partnerships are forming, firming and moving beyond the initial group of three! Like, The People’s Movement for Good Governance – BANTAY, GABAY, KAAGAPAY & TULAYThe restlessness is spreading like the sudden rush of water flowing outfrom the mouth of the river.
  • 27. THE LANDMARK BREAKTHROUGHUBAS is now exposed as a concrete initiative showcasing that the Government (+ Politics) and the Church CAN WORK TOGETHER & ACHIEVE POSITIVE RESULTS despite Political ‘colors’ & interests.{WHAT IS NEEDED NOWADAYS : A PARTNERSHIP MODEL THAT WORKS AND DELIVER RESULTS, AND THAT EXPANDS TO GENERATE LAYERS OF LIKE-MINDED PARTNERSHIPS!!}
  • 28. A POINT OF DEPARTUREIn both cases, the Power of the Story has shown how it can move deeply bordered institutions, like, the Church and the Government to collaborate.Both cases have showcased how, in the Philippines, AI has ‘invaded’ inter-organizational processes to serve the wider sector’s common good.And lastly, it is easy to keep AI alive: simply keep the stories alive

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