Taking VOC to the Next Level

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In this Take 30 with 1to1 Media webcast, Ingrid C. Lindberg, chief customer experience officer at Prime Therapeutics, shares best practices for creating a fully developed VoC program, including recommendations for connecting the dots to the financial value that can be achieved. Find more Take 30s at: http://www.1to1media.com/view.aspx?itemid=33597 .

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