Reimagining the Contact Center: A New Vision for Customer Experience Excellence

197

Published on

Reimagining the Contact Center: A New Vision for Customer Experience Excellence | On Demand Contact centers face enormous challenges that include costs and compliance, to name a few. In this 1to1® Media webinar, industry thought leaders, including guest speaker Kate Leggett, principal analyst at Forrester Research, Inc., and Madelyn Gengelbach, director, product marketing at inContact, reveal the steps that decision-makers can take to transform the contact center beyond efficiency to effectiveness.

Published in: Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
197
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

×