Linking Contact Center and Marketing: Data for Enhance Customer Insight

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In this 1to1 Media webinar, Peppers & Rogers Group Founding Partner Martha Rogers, Ph.D.; Comcast Sr. Director Business Operations Mike Young; and Neustar, Inc. VP of Product Management Xavier Riley, explore different ways that customer data can be shared between the contact center and marketing to optimize the customer experience, increase customer satisfaction, and maximize customer value. Find more webevents like this by visiting http://bit.ly/R5XHM4 or tune in for our Take30s http://bit.ly/R64HIQ.

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