CONTENTSpatient relation program.what physiotherapy do ?Assessment and treatmentImportancePerformance Expectation
PATIENT RELATION PROGRAM The Patient Relation Program exists to enhance and promote the therapeutic relationship between physiotherapists and patients by providing education and resources to assist both groups.
The Patient Relations Committee also ensures that resources, advice, training and supports are available to prevent the abuse of patients.
WHAT PHYSIOTHERAPISTS DO? Physiotherapists assess, treat and prevent physical problems, injuries and pain, to restore movement, function and health status.
When you see a physiotherapist you can expectthat he/she will do the following:Carry out an assessment of your conditionReview and discuss the assessment findingswith you.Develop a plan for your treatment that will meetyour needs and goals.Obtain your consent for the treatment .
Regularly measure your progress and make adjustments to the treatment as needed. Provide advice and education regarding your condition. Keep a record of the care provided. Collaborate with others as appropriate
ASSESSMENT AND TREATMENT Physiotherapy assessment and treatment is often hands-on and usually involves touching. Some of the techniques that a physiotherapist might use include: manual therapy exercise instruction, Electrotherapy
You may be asked to remove some of your clothing to allow the physiotherapist to see your muscles, joints, posture, movement etc. The physiotherapist will allow you privacy to change your clothes and provide you with a way to cover yourself if necessary. The physiotherapist may also need to feel how your muscles and body parts move. The use of touch is a part of physiotherapy.
IMPORTANCE The relationship between physiotherapist and patient is very important in the outcome of treatment, affecting both pain and disability
The aim of this topic is to review the evidence for the effects of the interaction. It include different models like : The quality of communication and patient education. compliance and adherence to a treatment programmed. Self-efficacy or the patients perception of control over the problem and ability to cope. The principles of operant conditioning in influencing pain behavior.
PERFORMANCE EXPECTATIONSPhysiotherapists demonstrate the Standard by: Understanding the difference between a therapeutic relationship and a personal relationship with a patient The components that characterize the difference: Power Trust Respect Personal Closeness
Accepting the responsibility for always managing the patient-therapist relationship by: continuously self-evaluating their conduct and correcting any inappropriate comments. behaviors or attitudes. recognizing the signs in an interaction with a patient .
Recognizing that the treatment of a partner or family member may constitute a conﬂict of interest and should only occur after other options have been explored or are unavailable. In all other circumstances, avoid yourself from entering into a close personal relationship with a patient, a patient’s partner or family member while the patient is receiving physiotherapy treatment.
The physiotherapist is reasonably satisﬁed that the power differential inherent in a therapeutic relationship no longer exists and the physiotherapist reasonably believes the patient is not dependent on him/her.