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The TeamLease Industry Salary Primer - 2013

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The Salary Primer is an annual compilation of temp and perm market salaries across the most relevant geographies and industries, accompanied by trends and insights which add value to hiring and talent …

The Salary Primer is an annual compilation of temp and perm market salaries across the most relevant geographies and industries, accompanied by trends and insights which add value to hiring and talent management decisions our stakeholders make.

Temp and Perm salaries have been seen to be converging for some years now. During our course of an annual analysis of salaries we found that the margin of difference between the two is not statistically significant anymore and has, therefore, practically diminished. This meant, reporting a ‘unified’ or a single salary across the temp and perm domains is now feasible.

As the differential between temp and perm salaries pales into insignificance – ‘not significant’, as statistics puts it – we decided it is time the convergence is reported for what it is: a unified industry salary.


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  • 1. This primer contains proprietaryinformation of TeamLease ServicesPrivate Limited and should not bereproduced without permission and / oracknowledgement2013SalaryPrimer
  • 2. AN ANNUAL COMPENDIUM OFUnified Industry Salaries[Aggregated Temp and Perm]Solution Provider: inTouch analyticshttp://be-in-touch.com
  • 3. Contentswww.teamlease.com 345677101010101214172023262932353841444749525559607778889SalaryPrimer2013ForewordIntroductionExecutive SummaryMethodologyThe Industry Salary ProjectSteps in Salary ComputationData / Information sourcesConstraintsResearchOverview: The Staffing Industry in IndiaIndustry DriversImpact of Skills On-demand on Increments and LongevityIndustry Trends and SalariesHow to read statistics off the Salary TablesManufacturingAgriculture / AgrochemicalsAutomotive & Allied IndustriesFast Moving Consumer Durables - FMCDFast Moving Consumer Goods - FMCGIndustrial Manufacturing & Allied IndustriesPower & EnergyServicesBanking, Financial Services and Insurance - BFSIBPO & Information Technology enabled Services - ITeSConstruction & Real EstateHealthcare & PharmaceuticalsInformation TechnologyMedia & EntertainmentRetailTelecommunicationProfile LibraryNational IndexContact InformationHow to interpret Increment-Longevity trend dataIndustry SnapshotsHospitality
  • 4. Dear Reader,May we continue to live in exciting times!The headwinds of global change have reshaped the contours of the Indian labour markets for thebetter. Salaries continue to rise for the deserving, employers are aggressively acquiring andrewarding the right mix of skills and capabilities and talent migration is increasingly being shapedby career enrichment opportunity as much as it is by market forces.Amongst all of the above phenomena that have been trending across India – and which, this editionof the Salary Primer discusses in fair measure – the last one is particularly interesting and has cometo form the centerpiece of our analysis, this time round. Equity – the pay parity between temp andperm workforce – has been wrought over years of seemingly incrementing convergence of the twostreams of salaries. And finally, as the differential pales into insignificance – ‘not significant’, asstatistics puts it – we decided it is time the convergence is reported for what it is: a unifiedindustry salary.Alongside the good tidings that the above trend represents, the marketplace metamorphosiscontinues to ring in an ever-increasing demand – and, therefore, payouts – for the right skills, and areward of longevity for those employers that put their monies where the skills are. Beyondreporting on such statistics we action our businesses in ways that complement the labour marketevolution. TeamLease University – an ambitious skilling venture backed by the TeamLeaseFoundation – acts in consonance with our Staffing function to bridge the skills-supply chain moreefficiently than ever.The current edition comes with marked changes from the previous ones on presentation andstructure. It also includes a literature review section aiming to acquaint our audience with staffingmarket dynamics.Thanks are due to our in-house Staffing Team and our solution partner, inTouch analytics, fordevising the Salary Primer and putting the document together. Your needs, as our esteemedreader, determine our longstanding commitment to, and investment in, industry prognosis andrelated initiatives.We are keen to hear from you.Warm RegardsThe TeamLease Teaminfo@teamlease.com4Forewordwww.teamlease.comSalaryPrimer2013
  • 5. About TeamLeaseAbout Salary PrimerTeamLease Services spearheads the people supply chain practice in India. It isIndia’s largest and foremost people supply chain and HR Services Company. Withservices that include Permanent Search and Selection, Temporary Staffing,Regulatory Compliances Services, Payroll Process Outsourcing, Assessment and Training,TeamLease is the preferred partner to Corporate India.The service offerings are encapsulated in a 3-legged offering – Hiring, Hygiene and Productivity.This value proposition is reinforced with focused, in-depth industry knowledge and best practicesthat offer specific solutions to each vital link in the people supply chain.With a national footprint in 8 cities, 73,000 deputed employees across 800+ locations and 1,400+clients across 13 industry verticals (listed in this primer), TeamLease is the only integrated HRservices provider, offering corporate customers an end to end solution.Research initiatives such as the Salary Primer (this annual publication), TeamLease EmploymentOutlook Report, the India Labour Report and World of Work series put us ahead of competition as aThought Leader.The Salary Primer is an annual compilation of temp and perm market salaries across the mostrelevant geographies and industries, accompanied by trends and insights which add value to hiringand talent management decisions our stakeholders make. Data points covering these attributes forstaff working across 318 different Job Profiles, 15 Industries and 8 Functional Domains in 9 majorlocations are acquired and analyzed.The Primer serves as a guide for both job seekers and employers to obtain relevant information anduseful insights on talent, skills, salaries, increments and talent longevity.IntroductionIndustry Verticals CoveredAgriculture & AgrochemicalsAutomotive & Allied IndustriesFast Moving Consumer Durables(FMCD)Fast Moving Consumer Goods(FMCG)Industrial Manufacturing & AlliedPower & EnergyBanking, Financial Servicesand Insurance (BFSI)BPO and IT ServicesConstruction and Real EstateHealthcare & Allied IndustriesHospitalityInformation TechnologyMedia and EntertainmentRetailTelecommunicationFunctional Domains CoveredAccountsAdministrationBlue CollarSales and MarketingSupport ServicesHuman Resources (HR)Information Technology (IT)EngineeringLocations CoveredAhmedabadBangaloreChandigarhChennaiDelhiHyderabadKolkataMumbaiPuneManufacturing ServicesAbout Profile LibraryThe Profile Library (pg 55) lists job description details for the set of profiles, covered in this Primer.SalaryPrimer20135
  • 6. ExecutiveSummaryThe skills arms race has begunMore industries do well on skills-incrementsConvergence is not rhetoric any moreIT’s dominance threatened, unsuccessfully thoughMumbai and Delhi trounce BangaloreSpecialization wins bigGrowth rates in the early-teens are commonplaceAttrition rates stabilizeand employers are scurrying to hire. The year saw frenetictalent acquisition activity – near-16% increase over the previous year – and equally aggressiveretention initiatives that raised increment payouts to an average 12% across industries andfunctions. The focus is on securing valuable skills through measured and commensurate payactions.even as the last year’s order settles in. FMCDand BFSI, industries that have grappled with longevity unsuccessfully so far, get a grip on theequation this year. Healthcare and Pharmaceuticals and Power and Energy walk away with evenbetter longevity returns to their relatively low spends on increment. All this, while FMCG seesdiminishing returns to a significantly increased increment spend.and temp-perm parity rules the job market. Withindustries such as Hospitality and BPO / ITeS and prominent profiles such as Project Lead (IT andKnowledge Services) and AutoCAD Engineer (Automobile and Allied Industries) displayingunified salaries with variances in mostly low single digits, the temp versus perm distinction onsalary payouts is relegated to the past. A recurring theme is that the Sales and Marketingfunctional domain is a predominantly temp landscape now.by Automobile and Allied Industrieswhich almost does a catch up (17.6% rate of growth as against the IT and Knowledge Services’18.2%). Automobile and Allied Industries perform better on increment payouts, however,alongside Healthcare and Pharmaceuticals. FMCG and Power and Energy tie for the second spotwith substantial increment growth rates with only the latter gaining improvements on longevity.to the top spot on salary growth rates. Acrossindustries and functions – with the exception of IT and Knowledge Services and Automobile andAllied Industries - the two mega cities take formidable leads with growth rates significantly higherthan Bangalore. Pune curries favour with substantial salary payouts to niche profiles such as SAPDeveloper and specialized domains such as Engineering.on both salary and increment payouts. Niche, and high-skilled profilessuch as Network Architect, SAP Developer/ Consultant and Project Lead are in greater demandthan the generalized and traditionally well-paid profiles such as IT Executive / IT Manager andAccountant. The ‘niche-set’ pockets salary and increment growth rates upwards of 12% and aretoasted by most industries that employ them.but remain elusive to the relatively lowlyskilled. To not be counted among profiles that get paid well in excess of 10% almost always meansa profile is not skilled enough for its industry requirements. For example, RF Engineer andVigilance Officer make smart gains on increments thanks chiefly to their superior and specializedskills. Draftsman and Loan Advisor are examples of profiles that have stagnated on this count foryears in succession.across industry. 12 out of 15 industries do well to grow longevity atbest or contain attrition at best. The remaining four – Agriculture and Agrochemicals, BFSI, BPOand IT enabled Services and FMCD – are characterized by profiles that attrite regardless ofincrement dole outs.6www.teamlease.comThe Unified Salary approach has been enabled by amature talent market – one that welcomes deservingskills with open arms and performance-reinforcingpay actions.SalaryPrimer2013
  • 7. Methodology7Salary trends and the attributes that have significant influence over them are data points thathelp our audience – various stakeholders in the talent market that include employers, candidates,institutions and the government –make fact-based decisions for better talent management.The Industry Salary approach that we have adopted this year recognizes the parity industryhas accorded to talent engagements of different kinds. In developing and bringing this approachto life, we have stuck to the statistical rigour and analytical insightfulness that have come tocharacterize our decade-old methodology.Temp Salary Aggregation: Salary payouts in 2011 and 2012 to about 110,000 tempassociates across 800 locations and a multitude of industriesPerm Salary Aggregation: Public salary data sources – such as job sites – that enlistedpayout offers in 2011 and 2012 across as many number of profiles, locations and industriesas in case of temp salariesComparison and pooling of Temp and Perm SalariesData Tabulation and SummarizationComputing the varianceThis report compiled by TeamLease is based on the information gathered from thefollowing sources:Dip-stick surveys with Temp and Perm employees in different companiesTeamLease AlumniInformation on staffing (temp and perm) in India from a variety of secondary sourcesThe TeamLease Employment Framework: for skill framework and ratingsThe inTouch analytics ‘talent supply-demand framework’ for longevity computationsVarious HR / Talent domain articles from daily and weekly news and business publicationsThe document has the following constraints on data:This analysis does not include Senior and CXO level profiles.Results are based on the earnings between December 2011 and June 2012 across 73,000associates employed in the organized job market.Salaries benchmarked in this document are those pertaining to junior to mid-level profiles.Figures are close to accurate. The earnings include regular salaries and do not includetaxes / regulatory payouts, incentives, allowances, bonus, over-time, one-time or unusualrepresentative amounts.The information provided does not reflect level of responsibility of the job seekers.The analysis and modeling are a work-in-progress and not purporting to be a completedescriptor of market phenomena.The vacant slots may represent unavailability or lack of significant, current staffing activity.This Primer is subject to limitations and only intended as a guide.Users of this document are advised to exercise due diligence and use the information attheir own risk.Steps in Salary ComputationData / Information SourcesConstraintswww.teamlease.comOur longstanding salary project is aimed at capturing andmodeling salary trends and their influencer attributesacross industries and cities in India.SalaryPrimer2013
  • 8. 8www.teamlease.comResearchWith a total market size ranging between INR 223-233billion the Indian Staffing Industry is set for a phase ofrelentless growth.SalaryPrimer2013Overview: Staffing Market in IndiaIndustry DriversGlobalization and the demand for talentRising demand for specialized staffing [IT and Engineering industries]Labour Law ComplianceOur new, ‘Research’ section carries a piece each on the staffing market in India and how skillsare determining payouts. The literature survey based research reports serve to acquaintreaders with a ring-side view of how the staffing market is functioning and how skills aredriving rewards in an increasingly competitive talent market.The Indian staffing industry can be broadly classified into three segments: permanentrecruitment, temporary recruitment and others category (payroll processing, recruitmentprocess outsourcing and online job portals). Permanent recruitment comprises of two subsegments – Executive search and Recruitment. Temporary recruitment is divided intoProfessional Staffing, General Staffing (Blue Collar workers) and General Staffing (WhiteCollar workers).Across sectors such as Automobile, Agriculture, Luxury goods and Food business, large MNCsare looking at expanding their presence and establishing their footholds in the Indian market.To source and acquire the right talent, these organizations make extensive use of executivesearch companies. Search, therefore, is expected to be a large and high-growth industrysegment.The past few years have seen persistent growth in the Indian IT industry. The IT products andservices market is projected to increase from US$19.7 billion in 2010 to US$41.2 billion by2015. The industry has seen some interesting dynamics and has been one of the earlyadopters of temporary recruitment. The Manufacturing / Engineering industry – the largestcontributor (about 12%) to the country’s GDP – is increasingly dependent upon staffingsupport for its rapidly expanding production support functions.Liaising with state and local labour authorities is a time sink for large organizations. Thescarce bandwidth such interactions rob organizations of drives the need for staffing providers.Staffing providers offer a wide range of benefits to client organizations: from sourcing talentin time as well as ensuring compliance with labour laws including the management of PF,Gratuity and Minimum wages.
  • 9. 9www.teamlease.comResearchWith a total market size ranging between INR 223-233billion the Indian Staffing Industry is set for a phase ofrelentless growth.Impact of Skills and on-demand skill availabilityon Longevity and Salary IncrementsStaffing as a driver of Skill DemandSkill Development Initiatives breed and grow talent poolsImpact on Salary and IncrementsStaffing support services have increased an appetite for just-in-time acquisition of skills.Staffing companies alleviate the, often expensive, proposition of inventorying skills and makedesired skills available at the right time and the right place for organizations. The propositionhas had an evangelizing effect and organizations are able to better plan taking on and lettinggo of skills based on the needs of the market.Government skill development initiatives, aimed at improving employability and reducingpoverty, are giving rise to new public-private-partnered business models in the skilling andtraining domain. The skill / talent landscape is more fertile today and nurtures a variety ofskills that would feed the demand from a growing economy.A fast growing economy and a fast maturing market have taken cognizance of the abovedevelopments; and a skills ‘arms race’ has meant good skills and talent get lapped up – aswell as retained – with attractive emoluments. An acute skills supply-demand imbalance hasraised the bar for organizations in acquiring, evaluating, nurturing and rewarding skillsproactively, and thereby lay the foundation for employee loyalty. This ‘causal model’ is drivingthe need for best practices that include measures of skills and commensurate salaries.SalaryPrimer2013
  • 10. 10www.teamlease.comIndustryTrendsandSalariesThis edition of the Salary Primer breaks away from theprevious editions in bringing Temp and Perm salariestogether.Temp and Perm salaries have been seen to be converging for some years now. During ourcourse of an annual analysis of salaries we found that the margin of difference between thetwo is not statistically significant anymore and has, therefore, practically diminished. Thismeant, reporting a ‘unified’ or a single salary across the temp and perm domains is nowfeasible.To compute and report a ‘unified’ or, single salary, methodology and reporting formats havebeen substantially modified for this edition. There are five sections namelySalaryPrimer2013How to interpret increment-longevity trend dataA staggered bar chart is used to capture salary-increment-longevity trends. The Y-axisrepresents the unified salary. Each of the staggered bars against a profile in the chartrepresents the rating for a skill. While the length of the bar gives the visual relative scorelevel, the numeric value quantifies the same in a range of 0 to 10. Underneath the chart, aLongevityIncrement90.87%(~)89.13%(+)90.32%(-)87.06% (-) 91.17%(+)ICP IIICP Expansion<Salary Range>..........ICP VICP Expansion<Salary Range>8.02.56.04.85.01.56.04.85.04.0BFR VOF ISD QAN PSEProfileFunctionalTransactional CommunicationRelationshipICP IICP exapnsion<Salary Range>6.04.85.0Industry SnapshotsThe Salaries and Salary Trends section for each industry begins with an industrysnapshot – a brief note on how salaries have trended in the industry over the pastyear, what profiles got rewarded and for what level of skill and longevity, and howthe industry fares on skill- and loyalty-based increment payouts...........We hope and believe that this approach doesn’t just reflect market reality; it also adds valueto our audience’s decision making process.Skills Trends Longevity and Increment Snapshots Salary DataTop Profiles
  • 11. 11www.teamlease.comIndustryTrendsandSalariesHow to read statistics off the Salary TablesSalary statistics comprise a salary number at the profile-city-experience level and varianceat the Profile-city level. For each profile, read salaries on the row on top against the profilename and variance on the bottom row against the profile name.SalaryPrimer2013City Name0-2 2-5 5-8Domain NameProfile Name 1Profile Name 2Profile Name 3FMCG City Name City NameVariance Variance VarianceSalary Salary Salary Salary Salary Salary Salary Salary SalaryNote that the experience ranges have been changed in this edition.Variance Variance VarianceSalary Salary Salary Salary Salary Salary Salary Salary SalaryVariance Variance VarianceSalary Salary Salary Salary Salary Salary Salary Salary SalaryExperience Levels in Yearstable carries estimates of Longevity and Increment for each of the five profiles.Longevity is a measure of the probability that the profiles considered above will be retainedin a job for a specified period of time – a year, in this case. It is the inverse of an ‘annualizedattrition rate’. For instance, a 92.73% longevity score for the Agro Chemist Profile meansthere is a 92.73% probability of the profile being retained in a given job for a period of oneyear.Increment is a measure of the percentage increase in salary for the profiles considered,compared to the respective numbers in the previous year.The above table shows ‘longevity’ and ‘increment’ measures for each of the five profiles in thestaggered bar chart. The + and – signs next to the measures indicate that the measures haveeither increased or decreased this year.Variance is a measure of the percentage by which the salary number for each of the profilesvaries, on either side of the respective median salary quoted. For instance, a 3.26% variancefor ‘Cashier’ with a 2 – 5 years’ experience and a median salary of Rs.11,200 means that thesalaries for this profile may vary between Rs.10,835 and Rs.11,565.This measure helps readers understand by how much the salary for a given profile varies inthe market. (Note that the experience ranges have been changed in this edition).City Profile SalaryCity 1City 2Profile 1Profile 2Top ProfilesProfile 1Profile 2
  • 12. 1.32.02.55.012LongevityIncrement90.29% (-)6.72% (+)91.58% (-)5.23 %(+)92.91% (+)11.57 %(+)91.16% (-)8.14 %(+)90.63% (+)6.33% (-)TDVTractor Driver<6,700 - 7,200>FMSFarm Security<3,900 - 5,000>CRACrop Advisor<9,400 - 12,300>ACTAgro Chemist<13.100 - 15,700>ACT CRA FMS TDV RSPProfileAgriculture & AgrochemicalsCity Profile SalaryMumbaiBangaloreAccountantSales CoordinatorAdmin Manager47,30045,00038,100Top ProfilesFunctionalTransactional CommunicationRelationshipRSPReseach Specialistr<16,100 - 18,700>The Agriculture and Agrochemicals industry is seen to be marginally improving increment payouts this year. Theresults are mixed, with two of the profiles responding with small improvements in longevity and attritionmarginally increasing for the rest.Apparently, the rather small magnitude of increments has meant the industry lost some talent. The one case –Farm Security – where increments have been raised significantly has yielded positive results. Interestingly,attrition has reduced for Research Specialist, the lone case where increments were reduced.Nevertheless, the industry has healthy – over 90% – longevity statistics across the representative profilesconsidered in our skill-longevity-increment analysis. Agriculture & Agrochemicals has had a conservative payoutregime over the past two years, but continues to manage positive talent retention rates.Safety Officer 42,5002.56.64.86.02.52.52.55.01.53.01.86.01.36.55.36.01.32.02.55.0
  • 13. Ahmedabad0-2 2-5 5-8Bangalore Chandigarh Chennai DelhiAccountsAccounts AssistantAccountant8,500 13,700 21,600 9,600 15,800 23,200 9,000 15,900 19,800 9,300 14,200 21,500 10,000 16,200 22,90016.16% 8.50% 5.26% 3.00% 7.40%10,400 15,800 34,300 11,100 18,400 40,600 9,900 16,400 33,400 10,500 18,900 36,100 12,400 20,500 38,70018.87% 11.73% 3.68% 15.83% 13.61%Administration/OperationsData Entry OperatorHelp Desk ExecutiveAdministration ManagerBlue CollarMachine OperatorDriver5,200 7,200 11,500 5,600 9,300 14,300 4,600 7,200 11,700 5,500 6,600 11,600 5,500 9,600 14,6008.35% 7.17% 7.97% 11.77% 14.98%7,100 8,600 11,800 8,300 9,900 15,000 6,600 8,800 11,800 7,000 9,000 14,000 8,000 11,500 17,7008.33% 11.66% 11.88% 9.55% 4.66%EngineeringField Service TechnicianSafety Officer9,300 11,400 16,000 10,000 16,900 23,300 8,000 14,000 18,400 8,800 14,000 22,400 9,000 13,900 27,0008.44% 2.91% 3.36% 8.67% 5.61%13,400 19,000 36,300 15,300 24,400 42,500 12,700 14,200 34,200 14,500 20,400 35,400 13,400 21,700 39,4006.33% 7.21% 8.89% 5.14% 10.58%164,800 7,300 10,600 7,000 9,500 13,900 5,700 7,000 9,300 6,600 8,300 11,300 7,100 9,500 12,2008.32% 14.69% 11.16% 4.84% 3.68%8,300 11,700 17,000 11,900 16,400 21,000 12,200 14,900 18,700 10,300 14,700 18,500 13,600 16,300 21,9007.36% 11.58% 6.64% 8.25% 4.80%12,600 18,200 28,100 14,300 22,900 36,600 12,100 16,900 26,400 14,500 20,000 31,900 14,000 20,700 36,9004.87% 4.83% 14.31% 7.48% 17.43%Agriculture & AgrochemicalsAgriculture & AgrochemicalsSales and MarketingSales ExecutiveDirect Sales ExecutiveSales Coordinator8,700 12,300 19,000 10,500 14,100 22,800 9,500 13,100 19,000 8,600 13,200 23,000 9,600 12,900 24,30010% 8% 5% 9% 7%9,600 11,600 18,800 8,900 13,900 24,800 9,600 14,000 21,400 8,600 16,214 21,600 11,500 14,000 26,7005.68% 7.31% 11.70% 12.44% 7.57%12,200 16,900 28,600 17,500 25,300 41,600 15,100 21,900 29,400 16,400 25,270 43,000 18,400 21,400 46,50018.77% 3.88% 10.88% 11.83% 7.55%Hyderabad0-2 2-5 5-8Kolkata Mumbai Pune1-3 3-5 1-3 3-5 1-3 3-5AccountsAccounts AssistantAccountant0-2 0-2 0-29,000 15,300 23,300 9,700 15,500 20,500 10,000 17,500 26,100 9,000 14,900 21,30012.52% 13.54% 3.48% 4.03%11,100 18,700 36,600 11,500 19,800 41,500 12,300 27,800 47,300 9,700 18,100 40,6005.33% 10.40% 12.83% 7.51%Administration/OperationsData Entry OperatorHelp Desk ExecutiveAdministration ManagerBlue CollarMachine OperatorDriver5,800 6,500 12,400 5,700 8,200 13,300 6,500 8,800 12,400 5,100 7,200 11,6003.66% 11.66% 3.63% 6.69%7,700 10,600 13,100 8,000 9,700 12,000 8,300 11,500 17,300 7,400 10,700 13,20015.68% 4.45% 5.77% 6.33%EngineeringField Service TechnicianSafety Officer11,800 14,400 19,800 7,900 12,600 17,900 10,900 16,300 27,200 9,300 15,600 24,7007.53% 9.00% 12.12% 16.71%15,200 20,500 37,200 14,100 21,300 36,900 13,900 21,000 41,000 11,500 18,000 37,0008.09% 6.53% 5.97% 17.89%7,000 9,500 10,300 5,800 7,000 10,600 7,300 9,500 12,800 6,800 8,500 11,60012.95% 6.76% 10.35% 12.02%10,600 13,600 17,400 9,500 13,600 17,000 12,600 15,600 21,700 11,700 14,900 17,2007.57% 10.74% 17.55% 12.59%12,900 18,700 29,300 12,200 20,300 31,200 18,000 25,500 38,000 13,200 19,600 34,0007.06% 13.63% 20.56% 5.61%Sales and MarketingSales ExecutiveDirect Sales ExecutiveSales Coordinator9,000 12,900 21,000 8,500 13,200 20,300 9,900 13,700 23,700 8,400 12,500 21,5002% 9% 8% 10%9,700 13,500 21,700 10,500 14,300 21,400 11,200 17,700 28,100 12,500 19,800 28,70012.88% 3.88% 7.66% 9.47%14,300 18,600 39,000 13,300 18,500 36,300 15,100 26,300 44,800 15,000 24,300 41,50011.56% 11.87% 1.88% 4.66%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-813
  • 14. 14LongevityIncrement90.37% (+)8.96%(-)93.64% (+)13.18% (+)92.11% (+)11.90% (+)94.31% (+)17.26%(+)90.62% (~)7.34%(-)MMCMotor Mechanic<5,900 - 6,600>MEGMechanical Engineer<14,000 - 16,600>JIRJob Inspector<14,700 - 17,500>DFMDraftsman<14.200 - 16,900>DFM JIR MEG MMC PEGProfileAutomobile and Allied IndustriesCity Profile SalaryPuneMumbaiBangaloreMarketing Executive64,80064,80096,300Top ProfilesFunctionalTransactional CommunicationRelationshipPEGProduction Engineer<13,400 - 17,100>Retention rates significantly improve, across the representative profiles, for Automobile & Allied Industries,alongside handsome increment payouts for three of the five profiles. Longevity jumps significantly in case of the‘Motor Mechanic’ profile – a spirited response from a lowly skilled profile to a substantially higher incrementcompared with the past year – and marginally improves for ‘Mechanical Engineer’ and ‘Job Inspector’ – both muchbetter skilled than the Motor Mechanic.The best-skilled ‘Production Engineer’ profile maintains a stable longevity score against a slightly lowerincrement, while a low-skilled ‘Draftsman’ profile actually improves longevity despite being rewarded at a lowerrate, compared with the past year.The industry has been seen to have a linear increment-longevity relationship over the years, and the higher ratesof increment serve to bring in positive talent retention results this year.DeveloperIT ManagerQC Executive 46,1004.84.56.57.01.52.02.84.01.56.04.56.01.56.04.85.03.04.55.0
  • 15. Ahmedabad0-2 2-5 5-8Bangalore Chennai DelhiAccountsAccounts AssistantCollection Executive10,300 14,200 27,500 10,000 16,100 31,700 10,300 15,400 31,500 11,100 17,400 30,8008.75% 5.61% 4.88% 4.77%10,000 14,900 33,100 11,000 16,300 31,000 9,800 15,600 29,400 9,900 15,000 30,5006.63% 3.40% 3.48% 4.62%Administration/OperationsData Entry OperatorReceptionistAdministration ExecutiveBlue CollarOperatorMechanic7,000 8,600 12,000 8,000 9,000 15,400 - - - 7,700 9,800 13,3003.33% 9.03% - 5.43%8,000 10,100 14,900 8,500 11,700 17,400 7,600 10,200 12,600 9,600 12,900 17,8003.33% 9.03% 6.97% 5.43%Engineering- - - 10,500 14,800 26,400 9,800 12,800 20,100 11,600 17,700 30,40010.02% 6.25% 10.83%12,400 18,000 22,700 15,600 19,500 39,600 13,900 19,500 38,400 15,000 19,800 39,7005.97% 4.54% 3.29% 2.21%14,900 20,900 30,100 17,500 24,600 43,200 16,000 23,800 40,500 17,800 24,200 45,2008.88% 4.54% 3.29% 2.21%ITDeveloperIT Manager- - - 22,100 36,500 64,800 19,400 24,900 44,100 19,400 28,400 56,100- 3.29% 9.28% 7.96%26,000 35,700 73,400 29,100 48,900 97,700 27,700 40,300 79,000 - 41,000 81,4003.79% 2.35% 8.79% 10.76%HRExecutive AssistantRecruiterHR Executive12,500 16,200 24,900 13,700 18,700 28,800 10,100 14,400 24,300 12,200 18,600 29,5008.22% 3.89% 11.79% 10.92%12,600 17,800 28,900 14,500 19,500 25,500 9,700 13,600 24,200 14,500 21,200 34,2003.95% 6.75% 6.99% 9.87%15,900 20,000 32,300 15,600 24,700 32,200 12,500 17,900 32,500 16,200 23,300 41,2003.21% 5.49% 6.72% 4.08%Sales and MarketingDirect Sales ExecutiveRetail ExecutiveSales Executive10,100 14,500 23,800 12,300 17,300 27,400 12,500 18,900 26,800 12,000 17,900 25,7006.58% 7.25% 9.09% 2.07%- - - 18,500 23,900 41,600 14,000 19,800 39,100 14,800 24,500 41,100- 7.90% 3.23% 10.77%15,400 19,400 38,400 16,800 24,100 43,300 15,000 24,300 41,500 17,700 25,500 42,8009.87% 4.28% 5.33% 11.87%Mechanical EngineerAutoCAD EngineerQC Executive4,900 10,800 15,700 6,300 12,600 17,500 7,500 11,100 16,800 8,300 12,500 17,7005.54% 5.79% 9.67% 7.39%9,500 13,000 20,000 10,600 15,200 22,800 10,100 14,400 19,200 11,700 16,300 24,5003.70% 7.05% 4.34% 7.76%13,200 20,800 30,000 14,200 21,800 33,700 13,700 19,900 31,100 14,000 23,300 34,2003.33% 10.36% 3.99% 5.43%15Automobile and Allied Industries0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8ITHREngineeringBlue CollarAdministration / OperationsAccounts
  • 16. Kolkata0-2 2-5 5-8Mumbai PuneAccountsAccounts AssistantCollection Executive9,300 13,500 27,700 10,000 15,500 29,100 10,000 17,600 29,2002.31% 2.98% 3.76%9,400 14,700 28,600 10,500 15,300 31,000 9,900 16,600 32,6005.87% 6.10% 7.96%Administration/OperationsData Entry OperatorReceptionistAdministration ExecutiveBlue CollarOperatorMechanic7,100 8,700 11,100 8,500 9,800 14,900 6,200 7,500 12,5006.49% 4.19% 5.14%8,000 11,700 15,800 9,700 12,700 17,300 8,300 11,200 16,3006.49% 4.19% 5.51%Engineering8,900 11,700 21,600 13,500 20,300 32,500 12,100 16,900 32,0007.35% 11.26% 10.00%12,100 17,200 38,200 15,300 22,400 35,900 15,300 24,100 41,6004.45% 2.31% 6.17%15,600 21,100 39,500 18,100 27,400 42,800 19,500 28,300 46,1004.45% 2.31% 6.17%ITDeveloperIT Manager- - 53,700 19,000 28,400 56,700 21,800 35,300 57,40011.37% 7.90% 2.99%25,300 - - - 38,200 87,200 27,500 40,300 96,3008.00% 6.28% 9.79%HRExecutive AssistantRecruiterHR Executive11,000 14,300 26,000 13,600 19,700 25,300 11,700 16,800 29,3003.29% 8.28% 9.88%11,800 16,600 31,900 14,400 22,200 35,300 13,300 19,100 33,3006.12% 4.26% 5.53%15,600 22,400 36,800 16,600 22,200 39,600 15,000 18,300 28,1002.36% 4.56% 7.88%Sales and MarketingDirect Sales ExecutiveRetail ExecutiveSales Executive8,500 12,000 19,500 17,100 21,400 36,400 13,200 19,100 29,8005.66% 4.89% 3.43%18,500 23,200 41,800 18,000 28,000 45,800 17,600 25,000 33,1008.26% 2.12% 6.76%13,200 24,200 37,500 18,500 25,400 43,500 16,100 22,400 38,3001.64% 6.43% 4.82%Mechanical EngineerAutoCAD EngineerQC Executive8,500 11,500 16,300 9,100 13,400 18,100 8,500 12,000 17,2005.64% 2.76% 3.91%10,900 14,700 19,600 10,600 16,600 27,900 12,300 18,100 25,1004.69% 3.98% 5.24%14,500 20,400 30,400 15,400 22,900 34,500 13,600 21,200 31,1006.49% 4.19% 1.55%16Automobile and Allied Industries0-2 2-5 5-8 0-2 2-5 5-8ITHREngineeringBlue CollarAdministration / OperationsAccounts
  • 17. 17LongevityIncrement90.87% (~)12.82% (+)89.13% (+)10.27%(+)92.11% (+)11.90% (+)87.06% (-)5.22%(-)91.17% (+)9.61%(+)BPR VOF ISD QAN PSEProfileFast Moving Consumer Durables (FMCD)City Profile SalaryPuneMumbaiDelhiAccounts Executive45,40038,00056,700Top ProfilesFunctionalTransactional CommunicationRelationshipRewarding and retaining its best-skilled profiles seems to be the priority for the FMCD industry this year. Well-endowed profiles, ‘Project & Service Engineer’ and ‘Vigilance Officer’, get paid about 10% higher than the pastyear and yield improved retention rates.The above two profiles have been characterized by low longevity over the past year and were not rewardedcommensurate with their skills during this period. A correction has been in order. The ‘Quality Analyst’ profile ishaving a longer wait in this regard though, and continues to suffer greater attrition levels.With reasonably high, and improving, retention rates FMCD seems to be building on the skills-and-incrementscausal model for even better results.Hardware EngineerSAP ConsultantQANQuality Analyzer<17,900 - 19,500>ISDIn-shop Demonstrator<7,900 - 10,900>VOFVigilance Officer<27,100 - 32,100>BPRBrand Promoter<8.000 - 9,800>PSEProject & Service Engineer<13,500 - 16,100>IT Executive 36,2004.06.04.55.04.06.04.85.02.52.82.65.51.87.55.88.00.63.32.56.5
  • 18. 18Fast Moving Consumer Durables (FMCD)Ahmedabad0-2 2-5 5-8Bangalore Chandigarh Chennai DelhiAccountsCashierAccounts AssistantAccounts Executive8,600 11,200 19,900 9,700 13,900 21,800 7,900 12,000 18,000 11,700 13,600 18,200 9,500 13,500 22,8003.26% 7.27% 3.27% 4.19% 10.37%9,200 12,600 24,300 11,100 16,600 27,700 10,100 12,200 24,200 9,000 15,100 24,800 10,400 16,100 27,8009.67% 8.90% 7.47% 7.32% 2.40%11,100 16,500 29,400 15,400 22,800 32,600 11,000 17,000 29,300 11,700 17,800 29,700 12,300 18,900 29,3005.66% 9.72% 2.68% 6.59% 5.46%Administration/OperationsReceptionistStore KeeperSupervisorBlue CollarLoader and PackerPacking AssistantOffice Assistant Support7,100 8,900 11,600 8,400 10,200 12,400 8,600 11,200 15,000 6,000 7,300 10,700 5,900 8,400 12,6005.88% 4.74% 11.28% 3.28% 5.28%7,100 8,600 10,800 5,800 6,400 11,700 7,900 10,100 13,700 5,100 8,300 10,500 7,800 8,300 12,0003.28% 4.28% 8.29% 8.66% 9.29%7,600 9,300 11,600 7,500 11,600 15,700 8,200 10,700 13,500 6,500 9,200 14,200 7,600 9,600 14,1006.28% 6.28% 10.17% 6.29% 5.28%Support ServicesCustomer Sales AssociateCustomer Care ExecutiveCustomer Relationship Executive6,700 10,000 16,000 8,400 11,200 17,600 7,600 10,400 15,500 8,800 9,700 14,700 9,900 14,300 18,8007.28% 11.29% 6.29% 2.96% 8.29%8,000 10,400 17,700 10,800 12,500 19,500 9,300 13,200 18,100 9,400 12,000 16,300 11,800 13,900 20,9009.19% 7.88% 6.28% 8.18% 5.18%8,800 12,000 17,600 8,700 15,900 17,400 8,700 13,500 17,000 10,000 12,300 18,200 11,400 15,800 20,4006.27% 4.33% 6.28% 3.28% 8.27%Engineering5,800 7,600 11,500 9,000 12,000 16,400 7,400 9,400 13,400 8,700 10,200 13,000 9,000 12,200 18,4007.38% 5.39% 7.39% 10.36% 4.28%9,900 11,500 23,200 11,400 16,200 24,600 9,400 13,800 20,200 10,800 13,400 19,100 10,300 14,600 22,9005.86% 2.38% 8.25% 6.26% 3.27%13,700 15,900 29,000 15,500 18,900 35,200 14,100 19,500 27,100 13,100 19,900 32,700 13,200 19,900 28,2003.66% 8.48% 3.38% 5.39% 2.38%HRExecutive AssisantHR Executive11,000 13,000 19,300 15,000 18,300 26,700 11,200 13,200 21,700 13,400 16,600 25,000 12,700 18,100 30,6005.99% 5.13% 6.37% 3.36% 4.29%12,700 18,500 24,000 17,500 25,900 34,000 14,800 18,400 27,900 19,000 23,200 36,900 16,300 21,600 35,9003.27% 7.36% 6.39% 11.38% 6.38%ITIT ExecutiveHardware EngineerSAP Consultant8,500 10,600 22,400 11,400 16,300 32,000 9,700 12,000 21,700 10,600 15,700 25,100 13,000 18,900 36,2006.90% 3.48% 10.34% 9.89% 3.48%10,900 15,000 27,300 15,400 23,700 38,000 11,300 19,400 29,800 16,900 22,500 39,500 16,800 22,500 45,4003.38% 8.00% 5.28% 2.29% 2.37%11,900 19,600 39,100 17,700 25,600 50,000 12,100 20,100 41,500 17,000 24,800 42,300 17,700 26,500 54,3007.27% 3.89% 2.37% 10.37% 12.87%Sales and MarketingDirect Sales ExecutiveRetail ExecutiveSales Executive6,100 7,900 15,600 7,500 8,500 17,900 5,400 9,000 13,400 5,800 7,800 15,600 7,900 10,100 17,9007.88% 3.65% 5.26% 8.96% 9.19%8,000 10,500 17,500 9,100 10,400 18,300 8,700 12,200 21,400 8,800 12,500 18,500 11,500 15,700 24,40012.10% 11.96% 5.74% 7.39% 5.71%11,900 16,000 25,000 13,900 14,700 30,100 14,000 17,300 27,600 11,300 15,500 26,600 12,800 17,500 34,7009.64% 9.88% 7.95% 6.48% 8.88%TechnicianMechanical EngineerProject and Service Engineer6,500 11,300 20,500 7,800 11,000 22,100 6,900 11,000 17,700 10,100 12,900 21,400 9,500 14,900 24,6004.77% 4.80% 8.53% 2.98% 2.59%6,500 9,500 16,800 11,200 13,700 20,200 11,400 12,800 17,200 8,800 10,800 18,500 12,700 17,500 24,20010.87% 6.28% 3.18% 8.17% 4.18%10,200 14,500 24,100 11,000 13,300 22,700 8,700 15,200 20,800 11,400 14,400 19,300 14,300 19,700 34,4003.28% 7.28% 10.27% 4.18% 6.25%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8
  • 19. 19Fast Moving Consumer Durables (FMCD)Hyderabad0-2 2-5 5-8Kolkata Mumbai PuneAccountsCashierAccounts AssistantAccounts Executive10,800 14,200 20,600 9,100 12,100 19,000 11,800 14,500 25,000 10,500 13,800 21,1006.38% 3.18% 7.27% 5.18%9,500 15,400 26,000 9,200 14,300 24,700 10,500 16,100 28,300 9,700 17,100 29,6004.14% 3.92% 5.02% 7.43%11,300 17,600 30,100 11,700 16,400 29,300 14,200 21,000 38,000 12,400 18,100 31,6009.15% 6.31% 11.33% 2.11%Administration/OperationsReceptionistStore KeeperSupervisorBlue CollarLoader and PickerPacking AssistantOffice Assistant Support6,500 7,400 9,900 7,200 10,300 16,000 10,100 12,900 15,700 10,200 12,400 15,3003.28% 8.28% 4.28% 6.26%7,200 8,800 10,900 5,500 7,800 10,600 9,300 11,700 15,000 11,800 14,700 17,1007.17% 9.39% 7.73% 12.37%8,200 11,700 14,000 9,100 10,900 15,400 11,000 15,600 17,700 11,100 14,600 16,90011.66% 3.17% 4.27% 11.27%Support ServicesCustomer Sales AssociateCustomer Care ExecutiveCustomer Relationship Executive5,400 7,400 14,100 9,100 11,500 16,400 8,200 14,100 17,300 7,000 9,900 14,7009.19% 10.39% 6.18% 9.29%8,700 12,700 16,000 9,100 12,200 16,800 10,100 16,000 21,300 11,000 14,300 22,0008.18% 6.17% 4.66% 3.28%9,300 11,800 17,400 11,200 12,500 18,200 11,700 15,700 24,000 13,300 17,500 26,3004.27% 3.28% 10.36% 8.28%Engineering10,300 11,100 15,100 8,900 9,800 14,900 9,400 13,800 17,200 9,000 13,900 16,5005.27% 11.25% 4.37% 3.30%11,700 13,900 16,700 10,100 11,400 19,800 10,100 14,500 19,900 11,500 17,100 23,5003.99% 8.80% 11.28% 5.29%12,400 18,600 27,500 12,500 18,600 26,700 15,200 18,600 31,900 15,900 19,000 30,3006.34% 3.53% 11.37% 3.23%HR9,400 11,900 19,300 14,100 18,800 21,700 14,500 17,300 23,000 13,500 19,500 28,7007.28% 3.79% 4.29% 7.39%13,300 19,600 34,400 13,900 17,500 27,700 16,700 21,600 35,800 16,200 19,200 33,2005.94% 2.28% 7.10% 2.19%ITIT ExecutiveHardware EngineerSAP Consultant12,300 19,400 33,200 10,500 13,300 26,400 14,700 18,500 35,600 13,700 19,100 32,1006.38% 6.39% 2.34% 7.39%16,900 24,600 38,700 10,600 16,800 28,900 12,300 19,900 36,400 14,800 21,200 39,9008.06% 9.89% 5.29% 6.29%17,400 25,300 56,000 13,600 21,400 39,700 14,300 25,000 47,000 17,100 18,800 56,7004.37% 8.37% 6.28% 5.28%Sales and MarketingDirect Sales ExecutiveRetail ExecutiveSales Executive8,000 10,500 16,000 6,000 6,800 16,600 10,700 12,700 21,600 9,400 12,600 18,50010.35% 5.29% 9.18% 3.28%10,200 12,700 22,500 9,300 13,000 19,400 10,200 14,600 27,900 10,000 13,200 23,8008.98% 4.50% 11.42% 7.62%11,400 14,700 28,700 10,500 - 26,800 13,000 18,300 36,200 12,300 16,100 29,3009.60% 10.17% 9.87% 4.03%TechnicianMechanical EngineerProject and Service Engineer9,100 13,300 23,400 9,000 14,500 25,300 11,700 18,200 27,300 12,600 16,100 24,1009.06% 9.40% 4.27% 4.20%10,500 13,800 20,900 9,700 17,700 21,200 10,300 13,400 18,000 11,400 14,600 21,1009.17% 2.87% 4.22% 9.20%14,000 15,800 27,200 11,400 14,500 21,900 14,600 17,400 26,700 14,300 20,700 28,6005.18% 4.17% 6.15% 4.18%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8Executive AssisantHR Executive
  • 20. 20LongevityIncrement90.66% (~)13.75% (+)90.27% (~)16.21% (+)91.69% (+)16.73%(+)92.86% (~)11.45%(+)91.93%13.88%(+)BDE FOS SPR SCE SUPProfileFast Moving Consumer Goods (FMCG)City Profile SalaryPuneMumbaiDelhiIT Executive49,60047,60054,300Top ProfilesFunctionalTransactional CommunicationRelationshipFMCG pays out much higher increments compared with the past year, across the representative profiles.However, the very high longevity levels of the year past seem elusive and the industry is faced with a situation ofdiminishing returns off the increment spend.The ‘Supervisor’ and ‘Sales Promoter’ profiles are exceptions to the state of diminishing returns other profileshave stepped into. The longevity score improvements are small but significant and take correspondinglysignificant increments to yield.The industry had attained extremely high levels of longevity with a few of the representative profiles over the pastcouple of years. It needs to rediscover the magic that helped it reach those levels – and that might mean somesmart cherry picking to do.Finance ExecutiveAccountantSCESuppl Chain Executive<20,000 - 22,800>SPRSales Promoter<9,500 - 12,300>FOSFeet on Street Sales<8,600 - 10,300>BDEBusiness Development Executive<10.800 - 12,900>SUPSupervisor<16,300 - 18,600>Accounts Executive49,9006.04.85.05.08.03.57.01.81.63.32.56.57.02.52.52.53.03.02.97.0
  • 21. 21Fast Moving Consumer Goods (FMCG)Ahmedabad0-2 2-5 5-8Bangalore Chandigarh Chennai Delhi1-3 3-5 1-3 3-5 1-3 3-5 1-3 3-5AccountsAccounts ExecutiveAccountantFinance Executive0-2 0-2 0-2 0-210,600 17,400 33,200 11,900 18,100 38,500 11,400 15,900 36,200 12,700 17,100 34,600 12,200 18,300 34,0003.37% 4.39% 8.00% 7.45% 11.88%11,500 18,400 40,700 12,500 18,900 36,000 12,700 16,400 39,900 12,700 18,500 35,600 12,800 19,300 36,1002.02% 7.27% 5.58% 5.31% 9.73%12,000 20,700 43,300 14,500 20,500 42,000 15,000 22,500 39,400 15,500 19,700 43,400 16,200 21,900 49,6006.41% 9.45% 5.41% 7.44% 5.67%Administration/OperationsStore KeeperBlue CollarPacking AssistantDelivery Personnel5,300 7,400 12,700 8,500 9,200 16,800 7,500 9,400 17,400 7,800 9,100 13,000 6,700 8,300 15,7006.37% 12.85% 8.67% 2.36% 7.64%6,400 8,700 13,500 8,100 10,300 17,200 7,400 9,100 17,000 7,000 8,600 14,200 9,400 11,800 17,3003.47% 2.78% 8.55% 10.65% 9.47%Support ServicesCustomer Care Executive7,700 11,600 20,500 8,100 11,000 21,900 7,800 10,700 22,900 7,200 11,300 23,800 7,900 11,200 21,9008.87% 3.79% 6.55% 8.06% 7.15%Engineering5,300 6,900 15,100 6,300 8,600 19,400 5,600 7,400 13,100 7,500 7,300 17,600 6,300 8,400 16,6005.37% 3.68% 2.68% 7.38% 7.53%11,000 14,100 23,200 14,200 17,500 38,300 12,400 17,700 29,200 14,400 16,000 26,100 10,700 16,800 33,0004.65% 2.74% 10.46% 8.95% 4.65%ITIT TrainerIT Executive11,200 19,900 36,500 15,200 23,400 42,400 11,100 16,600 37,300 12,700 19,600 38,000 13,000 18,400 38,0004.69% 7.56% 2.83% 1.76% 1.46%14,400 19,500 28,200 18,100 24,400 40,200 16,200 19,200 37,300 17,800 21,900 40,500 20,600 31,400 46,8004.54% 5.25% 7.22% 7.66% 9.67%HRHR AssistantRecruitment ExecutiveHR Executive9,500 12,900 21,800 10,800 16,100 25,000 10,100 13,700 20,700 9,600 14,300 23,100 11,700 15,300 28,0008.52% 9.44% 3.06% 4.73% 3.09%10,700 17,500 32,500 13,800 19,800 35,700 13,200 17,900 36,500 13,200 17,000 34,000 14,700 18,700 36,0002.51% 5.99% 9.72% 6.16% 4.64%14,800 19,200 33,500 16,600 21,200 40,300 15,600 19,400 28,700 13,300 18,300 26,000 19,000 20,200 39,8007.67% 2.72% 3.06% 7.11% 5.72%Sales and MarketingDirect Sales ExecutiveSales ExecutiveTeam Leader Sales7,900 8,500 14,800 8,100 9,400 20,400 6,600 8,500 12,500 6,200 9,900 18,400 8,500 13,200 20,1003.76% 8.34% 8.64% 4.36% 10.47%8,500 10,800 20,700 9,300 11,300 8,700 10,100 12,100 23,300 8,600 11,800 22,300 10,000 13,200 23,4007.62% 7.65% 8.08% 5.34% 6.28%11,700 13,000 28,000 12,600 18,700 31,700 10,100 14,200 23,500 11,600 17,100 28,200 14,000 19,500 38,2004.64% 5.60% 2.80% 4.59% 8.64%Service EngineerResearch Executive10,300 11,000 17,900 8,400 12,100 19,300 7,200 9,200 19,700 7,700 10,700 20,200 10,200 11,800 18,9007.30% 4.76% 6.54% 2.76% 3.75%7,200 9,400 15,400 9,700 13,500 20,300 9,900 10,600 19,900 8,700 11,000 19,500 11,700 15,400 21,5004.33% 11.46% 6.34% 5.25% 9.65%9,000 12,100 20,800 11,400 15,700 24,400 12,600 16,500 28,900 13,900 19,900 26,900 16,300 21,900 33,1008.40% 3.74% 2.45% 9.74% 6.49%Administration Back OfficeCoordinatorMIS Executive
  • 22. 22Fast Moving Consumer Goods (FMCG)Hyderabad0-2 2-5 5-8Kolkata Mumbai PuneAccountsAccounts ExecutiveAccountantFinance Executive12,600 17,400 35,500 8,900 14,900 36,700 11,900 18,100 47,600 10,800 15,900 28,8003.79% 9.27% 5.77% 2.72%12,900 19,600 37,900 11,200 18,500 51,700 12,400 22,300 54,400 11,300 18,000 33,7005.37% 7.47% 6.18% 7.00%13,800 20,200 41,900 13,100 22,800 42,200 16,200 22,400 46,300 14,000 19,200 40,2002.84% 6.08% 9.38% 5.29%Administration/OperationsBlue CollarPacking AssistantDelivery Personnel6,000 7,600 14,100 6,000 7,400 12,400 8,700 10,600 19,900 6,400 7,700 15,90011.85% 2.78% 9.47% 10.45%6,800 9,200 14,000 6,800 9,500 13,600 7,800 10,100 16,400 6,700 8,800 17,1003.67% 7.65% 5.35% 8.44%Support ServicesCustomer Care Executive7,100 10,000 22,600 7,400 10,200 22,500 8,500 12,100 27,400 7,800 10,800 22,5004.17% 4.37% 7.64% 3.34%Engineering6,400 7,200 19,100 6,800 9,400 17,100 8,300 9,300 18,800 6,400 6,900 14,3007.37% 7.65% 12.65% 9.65%12,300 17,500 28,200 11,500 15,800 30,300 12,500 18,300 38,200 11,400 14,000 23,6003.64% 10.36% 6.64% 7.65%ITIT TrainerIT Executive13,900 19,500 37,200 10,400 17,100 34,100 11,700 19,700 38,000 13,500 24,700 35,3004.71% 8.91% 10.49% 4.75%22,600 27,600 44,300 16,500 25,100 43,900 19,400 24,000 47,000 19,900 25,300 49,9003.47% 4.66% 8.37% 6.68%HRHR AssistantRecruitment ExecutiveHR Executive9,600 14,300 26,000 10,700 13,800 25,100 9,500 11,600 24,100 11,200 16,100 26,2004.80% 2.85% 5.99% 4.24%13,100 20,300 32,700 12,400 17,600 29,100 12,700 17,100 36,500 12,300 18,600 38,0002.07% 5.72% 5.08% 3.51%15,400 22,100 36,700 13,300 19,800 32,100 18,300 26,000 38,800 15,900 21,600 36,9003.84% 11.47% 3.84% 5.36%Sales and MarketingDirect Sales ExecutiveSales ExecutiveTeam Leader Sales7,200 10,800 17,300 6,900 9,700 14,900 11,400 17,300 28,000 8,500 13,200 25,0004.54% 12.66% 6.46% 4.65%8,600 10,500 22,700 - 11,000 21,100 8,800 11,900 24,100 8,900 12,300 21,6008.46% 3.79% 4.23% 11.04%11,200 15,700 31,400 11,800 17,500 30,800 14,000 16,700 36,500 11,500 15,900 29,4009.65% 6.64% 2.85% 4.65%Service EngineerResearch Executive7,200 8,500 13,700 7,600 9,200 16,300 12,000 13,200 21,900 8,700 10,300 21,50010.35% 9.69% 3.56% 5.46%10,400 11,700 20,800 9,900 14,300 24,800 11,500 14,300 23,000 11,100 12,600 19,3003.65% 7.54% 7.64% 9.65%15,500 16,200 26,700 12,800 15,300 25,400 16,000 17,900 37,200 13,400 17,400 27,20010.54% 3.74% 4.70% 3.35%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8Store KeeperAdministration Back OfficeCoordinatorMIS Executive
  • 23. 23LongevityIncrement88.17% (-))8.47%(+)92.79% (+)10.86% (+)90.23% (-)7.14% (+)86.33% (-)6.09% (+)93.84% (+)14.67% (+)CAE CMT MEG PEX SFOProfileIndustrial Manufacturing and AlliedCity Profile SalaryHyderabadBangaloreSystem Engineer46,20045,40043,400Top ProfilesFunctionalTransactional CommunicationRelationshipWith somewhat meager increments for two of its better-skilled profiles – ‘Production Executive’ and ‘CADEngineer’ – the Industrial Manufacturing and Allied industry fails to stem attrition for these profiles. It is able tomake decent gains with one niche profile – ‘Line Chemist’ – in exchange for a relatively much higher incrementcompared with all other profiles.Single-digit increments awarded to four of the five representative profiles seem inadequate in improvingretention prospects.The industry may require an aggressive approach to payouts – something it seems to be shying away from, yearafter year. It may need to infuse stronger increment doses to be able to win over much needed loyalty from someof the more sought after, and higher-skilled, workforce.IT ExecutiveEngineering DraftsmanPEXProduction Exective<5,900 - 7,400>MEGMechanical Engineer<13,600 - 17,400>CMTLine Chemist<11,500 - 15,400>CAECAD Engineer<11.100 - 16,100>SFOSafety Officer<16,700 - 19,300>Pune 41,100Team Leader - SalesMumbai1.56.05.56.07.37.03.58.03.36.55.66.01.86.03.37.07.05.37.06.5
  • 24. 24Industrial Manufacturing and AlliedAhmedabad0-2 2-5 5-8Bangalore Chandigarh Chennai DelhiAccountsPurchase ExecutiveAccounts AssistantCashier9,900 15,000 21,600 11,900 17,300 26,700 10,400 16,800 21,900 12,100 15,700 22,100 10,000 15,200 26,4003.86% 7.63% 3.88% 2.57% 2.56%10,300 15,900 23,300 10,700 22,600 31,200 10,200 18,500 26,900 11,100 20,000 27,100 10,100 19,800 35,1002.32% 3.58% 9.66% 3.05% 2.81%10,900 15,700 23,500 12,400 18,300 33,500 9,300 19,200 31,100 16,200 21,400 31,400 14,300 20,900 31,6006.65% 6.65% 5.37% 8.35% 6.35%Administration/OperationsData Entry OperatorStore KeeperSupervisorBlue CollarAdmin HelperOffice Assistant SupportOperator7,100 8,700 11,200 7,000 8,400 13,700 5,700 7,800 10,300 6,000 7,900 11,200 5,500 7,500 12,3004.65% 7.65% 4.47% 11.65% 4.65%7,500 8,800 11,700 8,600 10,600 13,400 8,800 10,700 14,400 7,500 9,600 12,600 7,600 10,200 15,1006.56% 7.17% 5.46% 3.68% 9.54%9,800 12,600 16,700 12,400 14,700 18,400 8,600 12,600 19,100 11,800 14,000 19,600 10,200 14,200 22,7003.67% 4.26% 6.65% 6.99% 2.65%Support ServicesCustomer Service ExecutiveCustomer Care Executive8,800 15,700 22,800 10,200 13,900 25,800 8,800 11,800 16,900 8,800 12,800 19,300 9,600 16,100 26,2007.21% 10.90% 8.65% 12.31% 7.90%8,400 12,700 21,000 10,200 14,600 27,000 8,900 12,000 19,300 11,800 18,500 24,200 10,500 14,900 26,1005.46% 4.53% 9.46% 2.65% 8.65%Production / Engineering8,300 10,600 21,900 10,600 15,500 24,300 5,600 11,800 16,200 9,500 16,900 20,900 9,300 15,100 26,4003.67% 4.67% 8.67% 5.26% 4.18%12,600 18,400 28,100 18,700 26,900 37,100 14,000 20,500 28,400 15,400 24,100 36,400 15,200 23,000 32,1005.91% 8.14% 6.10% 9.13% 2.12%13,800 17,900 24,100 13,500 21,200 34,300 14,200 22,400 29,900 13,200 22,500 34,100 15,200 25,200 41,0006.54% 3.76% 2.56% 3.88% 5.75%ITSystems EngineerIT Executive11,100 12,900 23,200 17,300 24,900 42,700 11,300 17,900 27,400 13,000 21,200 32,500 12,900 21,800 40,8008.17% 1.85% 5.89% 1.47% 6.93%9,400 14,900 27,200 16,100 26,900 46,200 12,400 18,500 28,400 13,900 22,100 40,300 15,900 21,200 39,1004.76% 4.75% 2.75% 3.56% 3.68%HRHR AssistantRecruitment ExecutiveHR Executive10,700 14,400 20,200 12,100 17,200 26,600 10,700 13,400 20,100 11,500 15,300 23,800 11,700 16,400 25,8004.35% 1.97% 2.85% 4.76% 5.88%11,000 15,400 20,400 16,900 23,000 30,900 11,500 15,800 24,800 10,600 16,700 27,100 12,400 17,500 26,2006.99% 8.00% 4.34% 8.51% 2.73%14,000 20,100 26,000 19,800 24,100 35,000 15,400 19,800 32,100 13,000 19,000 27,500 14,600 22,300 35,4003.85% 4.62% 7.57% 3.02% 5.19%Sales and MarketingCustomer Relationship ExecutiveMarketing ExecutiveTeam Leader Sales7,400 11,000 18,000 9,900 13,900 18,600 7,100 11,000 16,000 6,400 11,800 16,300 7,100 10,900 19,6005.75% 6.26% 9.74% 11.67% 3.68%10,500 16,500 25,200 17,700 21,000 32,200 14,300 20,000 27,700 15,200 20,000 29,700 16,300 20,400 29,4006.81% 8.66% 6.64% 7.13% 5.16%14,700 19,200 30,100 19,600 23,800 37,900 16,900 19,100 31,400 17,700 21,600 30,100 11,300 16,200 37,8004.88% 2.65% 6.46% 4.58% 7.73%TechnicianProduction EngineerEngineer Draftman6,400 9,000 12,400 6,900 10,100 15,000 6,500 8,400 12,400 5,900 8,700 11,400 6,900 11,000 15,9004.85% 3.49% 3.84% 2.14% 3.22%6,500 8,000 13,200 9,000 12,600 17,600 8,200 13,600 17,200 9,100 11,600 19,000 10,900 14,800 21,4005.27% 3.65% 5.64% 8.65% 3.56%14,700 18,800 25,700 12,800 19,000 26,200 14,300 20,100 24,800 13,700 20,800 27,300 12,700 19,400 29,2005.65% 2.68% 5.38% 5.47% 7.65%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8
  • 25. 25Industrial Manufacturing and AlliedHyderabad0-2 2-5 5-8Kolkata Mumbai PuneAccountsPurchase ExecutiveAccounts AssistantCashier8,600 11,200 19,900 9,700 13,900 21,800 7,900 12,000 18,000 11,700 13,600 18,2003.26% 7.27% 3.27% 4.19%9,200 12,600 24,300 11,100 16,600 27,700 10,100 12,200 24,200 9,000 15,100 24,8009.67% 8.90% 7.47% 7.32%11,100 16,500 29,400 15,400 22,800 32,600 11,000 17,000 29,300 11,700 17,800 29,7005.66% 9.72% 2.68% 6.59%Administration/OperationsData Entry OperatorStore KeeperSupervisorBlue CollarAdmin HelperOffice Assistant SupportOperator7,100 8,900 11,600 8,400 10,200 12,400 8,600 11,200 15,000 6,000 7,300 10,7005.88% 4.74% 11.28% 3.28%7,100 8,600 10,800 5,800 6,400 11,700 7,900 10,100 13,700 5,100 8,300 10,5003.28% 4.28% 8.29% 8.66%7,600 9,300 11,600 7,500 11,600 15,700 8,200 10,700 13,500 6,500 9,200 14,2006.28% 6.28% 10.17% 6.29%Support ServicesCustomer Service ExecutiveCustomer Care Executive6,700 10,000 16,000 8,400 11,200 17,600 7,600 10,400 15,500 8,800 9,700 14,7007.28% 11.29% 6.29% 2.96%8,000 10,400 17,700 10,800 12,500 19,500 9,300 13,200 18,100 9,400 12,000 16,3009.19% 7.88% 6.28% 8.18%Production / Engineering5,800 7,600 11,500 9,000 12,000 16,400 7,400 9,400 13,400 8,700 10,200 13,0007.38% 5.39% 7.39% 10.36%9,900 11,500 23,200 11,400 16,200 24,600 9,400 13,800 20,200 10,800 13,400 19,1005.86% 2.38% 8.25% 6.26%13,700 15,900 29,000 15,500 18,900 35,200 14,100 19,500 27,100 13,100 19,900 32,7003.66% 8.48% 3.38% 5.39%ITSystems EngineerIT Executive11,000 13,000 19,300 15,000 18,300 26,700 11,200 13,200 21,700 13,400 16,600 25,0005.99% 5.13% 6.37% 3.36%12,700 18,500 24,000 17,500 25,900 34,000 14,800 18,400 27,900 19,000 23,200 36,9003.27% 7.36% 6.39% 11.38%HRHR AssistantRecruitment ExecutiveHR Executive8,500 10,600 22,400 11,400 16,300 32,000 9,700 12,000 21,700 10,600 15,700 25,1006.90% 3.48% 10.34% 9.89%10,900 15,000 27,300 15,400 23,700 38,000 11,300 19,400 29,800 16,900 22,500 39,5003.38% 8.00% 5.28% 2.29%11,900 19,600 39,100 17,700 25,600 50,000 12,100 20,100 41,500 17,000 24,800 42,3007.27% 3.89% 2.37% 10.37%Sales and MarketingCustomer Relationship ExecutiveMarketing ExecutiveTeam Leader Sales6,100 7,900 15,600 7,500 8,500 17,900 5,400 9,000 13,400 5,800 7,800 15,6007.88% 3.65% 5.26% 8.96%8,000 10,500 17,500 9,100 10,400 18,300 8,700 12,200 21,400 8,800 12,500 18,50012.10% 11.96% 5.74% 7.39%11,900 16,000 25,000 13,900 14,700 30,100 14,000 17,300 27,600 11,300 15,500 26,6009.64% 9.88% 7.95% 6.48%TechnicianProduction EngineerEngineer Draftman6,500 11,300 20,500 7,800 11,000 22,100 6,900 11,000 17,700 10,100 12,900 21,4004.77% 4.80% 8.53% 2.98%6,500 9,500 16,800 11,200 13,700 20,200 11,400 12,800 17,200 8,800 10,800 18,50010.87% 6.28% 3.18% 8.17%10,200 14,500 24,100 11,000 13,300 22,700 8,700 15,200 20,800 11,400 14,400 19,3003.28% 7.28% 10.27% 4.18%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8
  • 26. 26LongevityIncrement91.28% (+)9.26%(+)92.07% (~)6.58%(-)91.79% (+)13.22%(+)91.49% (+)10.58% (+)89.46% (+)13.76%(+)QAT CHE EEG PRS QFMProfilePower and EnergyCity Profile SalaryDelhiBangaloreTesting Engineer46,30050,50057,600Top ProfilesFunctionalTransactional CommunicationRelationshipAn apparently selective payout approach seems to work well for the Power and Energy industry. ‘ProductionSupervisor’, ‘Electrical Engineer’ and ‘Quality Foreman’, the three relatively higher-skilled profiles respondfavourably to increments well above 10%.Sub-10% increments to ‘Quality Technician’ and ‘Chemical Engineer’ do not disappoint either. The first yields asignificant increase in retention rate and the second, stability.Power and Energy is well positioned to reward the right – and often, niche – skills and earn loyalty. This is alsoworking, seemingly, to exert positive influence on other, not-so-well-rewarded profiles and help improve all-round longevity.Financial AssistantDesign EngineerPRSProduction Supervisor<15,100 - 17,600>EEGElectrical Engineer<16,400 - 21,700>CHEChemical Engineer<13,700 - 15,000>QATQuality Technician<9.500 - 13,000>QFMQuality Foreman<14,800 - 17,100>Pune 47,700SAP DeveloperMumbai1.83.06.02.56.04.56.04.36.04.55.04.86.04.57.01.56.05.56.0
  • 27. 27Power and EnergyBangalore0-2 2-5 5-8Chandigarh Chennai DelhiAccountsAccounts AssistantAccountantFinance Assistant13,400 20,300 33,000 10,200 15,900 23,300 11,100 19,300 29,400 14,400 20,200 34,6002.88% 3.08% 1.99% 9.28%15,100 22,000 38,900 11,300 17,800 28,300 12,600 20,500 32,000 14,700 19,100 38,7005.10% 3.87% 7.06% 7.64%18,600 26,200 46,300 15,300 21,600 35,300 15,800 24,000 42,800 17,900 24,500 44,1006.73% 8.54% 4.32% 8.61%Administration/OperationsAdmin ExecutiveAdmin OfficerSupervisor - AdministrationBlue CollarAdmin HelperDriverMeter Reader6,600 7,900 10,500 6,000 6,200 8,600 6,000 7,300 10,600 6,000 8,800 12,5003.66% 3.65% 8.44% 2.65%8,300 11,200 17,900 7,600 10,600 15,300 9,400 11,900 17,500 7,900 11,000 16,70010.64% 9.48% 3.84% 4.79%9,200 14,500 21,800 8,400 12,300 18,900 9,900 14,100 20,800 9,200 13,900 21,1003.76% 8.45% 6.47% 4.79%Support ServicesTele ResearchCustomer Sales Executive9,000 13,200 19,500 10,300 13,600 14,800 11,400 15,200 16,600 14,400 13,800 18,9005.74% 8.65% 3.76% 5.65%15,200 19,200 25,400 14,700 15,700 22,600 13,400 17,400 27,100 18,700 23,200 25,7008.95% 3.04% 7.09% 7.62%Engineering16,700 21,800 35,200 12,500 18,900 30,900 14,200 18,700 29,600 15,700 22,700 35,1007.75% 3.61% 3.46% 4.71%17,000 26,300 42,300 14,600 19,800 37,000 15,500 25,600 40,900 17,400 30,300 50,5003.94% 5.71% 5.61% 0.00%HR11,400 18,200 26,800 10,700 16,300 21,800 12,400 17,500 26,000 10,800 16,800 26,8003.75% 5.31% 5.88% 3.62%14,300 23,700 35,800 13,400 21,100 33,900 14,500 21,600 30,100 16,100 24,100 41,2003.68% 2.35% 1.59% 1.37%Recruitment ExecutiveHR ExecutiveSales and MarketingSales ExecutiveField Sales ExecutiveMarketing Assistant9,400 14,000 23,500 8,500 12,700 19,700 8,800 12,800 21,600 11,500 19,000 24,100 -8.28% 7.06% 3.35% 4.65%13,400 18,300 29,000 12,500 16,600 25,100 12,000 18,000 21,600 17,000 22,600 28,2007.26% 3.12% 8.43% 3.47%14,500 20,600 30,200 12,200 18,200 28,200 14,500 21,500 32,000 15,400 24,800 30,1006.60% 3.66% 2.00% 4.56%Electrical EngineerTesting Engineer10,100 17,600 25,600 9,200 13,600 19,900 9,500 16,700 22,100 14,000 19,800 29,7005.02% 3.99% 8.68% 4.92%13,600 19,900 31,200 9,500 14,600 23,100 11,700 17,700 28,600 12,400 18,300 30,5006.15% 5.73% 3.40% 4.09%16,000 23,200 35,000 11,500 17,700 28,800 12,400 21,300 30,600 11,400 23,300 33,1007.65% 11.80% 8.21% 6.78%IT15,500 21,000 30,400 10,700 17,800 26,100 13,000 18,100 26,900 17,300 23,400 35,4006.43% 3.32% 6.74% 5.43%19,400 24,900 36,100 13,700 20,100 30,600 16,700 23,100 30,000 20,900 28,800 42,0003.69% 9.87% 8.45% 11.66%20,000 32,600 53,700 15,500 23,700 37,200 17,800 24,200 37,000 24,300 37,200 56,00011.52% 5.10% 7.46% 8.67%IT ExecutiveDesign EngineerSAP Developer0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8
  • 28. 28Power and EnergyHyderabad0-2 2-5 5-8Kolkata Mumbai PuneAccountsAccounts AssistantAccountantFinance Assistant13,100 19,800 30,800 12,600 17,700 27,200 13,800 20,000 33,200 12,500 20,500 34,9004.20% 9.18% 1.93% 8.23%11,700 19,000 36,800 10,800 17,500 29,500 15,600 21,100 39,900 10,700 18,400 37,5006.74% 7.90% 6.81% 9.23%13,500 22,900 41,000 11,900 20,500 39,000 14,300 26,700 44,700 13,300 22,200 44,00010.78% 1.75% 2.94% 5.27%Administration/OperationsAdmin OfficerAdmin OfficerSupervisor - AdministrationBlue CollarAdmin HelperDriverMeter Reader6,000 7,700 12,000 7,400 8,800 10,800 9,700 11,100 13,900 7,600 9,000 12,0008.67% 5.25% 7.45% 2.46%7,400 10,500 15,500 7,100 9,900 13,400 8,200 11,000 18,800 8,000 11,000 17,4009.65% 3.76% 9.65% 4.75%8,500 12,700 19,200 8,700 11,700 18,400 9,700 13,900 23,600 9,100 12,900 21,9005.85% 4.76% 2.63% 10.58%Support ServicesTele ResearchCustomer Sales Executive9,800 11,400 14,100 8,400 11,200 17,100 12,800 12,700 17,600 11,000 12,900 19,3003.76% 6.87% 9.67% 2.67%14,000 17,300 24,300 14,000 17,100 24,800 16,400 17,100 25,800 16,500 16,900 24,3006.01% 3.72% 5.62% 3.98%Engineering13,700 18,500 32,600 12,500 16,600 31,800 13,700 19,100 32,200 13,100 18,400 33,0007.34% 7.38% 6.57% 6.67%16,500 25,200 43,700 15,700 22,100 40,400 17,200 28,000 52,200 14,900 24,200 47,2001.88% 5.46% 2.48% 3.17%HR10,100 18,300 27,000 9,700 14,100 23,500 10,400 16,000 29,600 10,700 17,500 27,8007.01% 9.96% 5.84% 4.62%14,300 20,200 33,300 13,800 17,200 29,400 13,100 20,500 38,700 13,700 23,500 35,9002.41% 2.69% 7.98% 7.66%Recruitment ExecutiveHR ExecutiveSales and Marketing8,900 12,000 19,500 8,000 12,200 18,900 9,200 14,500 21,900 7,900 12,700 21,0008.80% 9.48% 3.88% 5.60%12,400 19,000 26,200 11,200 16,900 23,100 13,300 20,500 31,800 12,100 19,100 28,1004.84% 3.06% 6.63% 2.98%12,800 19,600 32,600 12,900 18,600 27,900 14,500 21,900 32,500 11,000 20,700 32,7008.86% 5.77% 4.71% 4.65%Electrical EngineerTesting Engineer13,000 18,900 23,900 11,200 16,600 28,600 11,600 19,700 28,000 10,600 17,700 25,8005.01% 6.96% 9.26% 3.89%14,200 20,200 32,900 11,100 16,200 29,900 13,600 20,500 33,300 12,200 17,500 30,3008.54% 6.50% 6.14% 6.56%13,900 21,300 31,100 12,200 17,600 28,400 13,800 22,500 35,500 12,800 20,000 32,3007.87% 6.55% 8.72% 4.18%IT14,500 21,000 31,000 15,400 21,400 26,600 14,500 23,300 34,000 14,700 20,800 30,8008.32% 8.28% 1.68% 8.68%16,400 24,100 37,800 20,600 26,400 32,600 19,300 27,900 44,800 17,800 28,200 47,7004.63% 8.47% 4.68% 8.96%17,200 24,400 45,200 15,300 27,400 37,500 20,800 32,300 57,600 18,400 29,600 53,1008.83% 3.57% 3.11% 6.15%IT ExecutiveDesign EngineerSAP Developer0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8Sales ExecutiveField Sales ExecutiveMarketing Assistant
  • 29. 29LongevityIncrement90.37% (+)8.96%(-)93.64% (+)13.18% (+)92.11% (+)11.90% (+)94.31% (+)17.26%(+)90.62% (~)7.34%(-)ISRInsurance Sales Representative<8,700 - 12,600>FPLFinancial Planner<6,900 - 10,900>FLPFinancial Loss Prevention Officer<6,900 - 10,900>CSHCashier<12.100 - 15,900>DFM JIR MEG MMC PEGProfileBanking, Financial Services Insurance(BFSI)andCity Profile SalaryMumbaiBangaloreFinance Executive41,50046,20052,000Top ProfilesFunctionalTransactional CommunicationRelationshipLADLoan Advisor<8,200 - 9,400>With an unclear pattern to payouts, BFSI reaps mixed results –two (‘Financial Loss Prevention Officer’ and‘Financial Planner’) of the three profiles it rewards better than last year respond positively. The third, ‘Cashier’ – alow-skilled profile, loses some significant points on longevity.‘Insurance Sales Representative’ and ‘Loan Advisor’, moderately skilled profiles that are not given as much asthey were last year, respond in kind.BFSI does better than the previous years and does well. The results, although mixed, are better than the mostlynegative longevity trend the industry has had over the past two years.Recruitment ExecutiveAccountantBusiness Analyst 44,2003.37.05.07.04.06.04.85.06.87.05.07.01.35.03.85.06.36.54.87.0
  • 30. 30Banking, Financial Services Insurance(BFSI)andAhmedabad0-2 2-5 5-8Bangalore Chandigarh Chennai DelhiAccountsAccounts ExecutiveAccountantFinance Executive9,700 11,400 18,900 11,000 14,200 22,900 10,000 14,100 20,300 9,800 12,300 20,600 9,200 14,300 21,3008.10% 11.95% 9.04% 6.49% 10.15%10,300 16,700 39,100 11,900 19,300 37,100 11,800 16,000 36,500 11,600 18,800 37,400 10,900 18,000 37,8004.97% 7.96% 12.41% 4.57% 4.01%12,200 20,700 42,400 16,100 23,400 45,900 14,300 19,800 37,700 14,900 21,000 43,000 14,100 22,600 46,2008.77% 4.51% 3.23% 16.52% 8.45%Administration/OperationsData Entry OperatorReceptionistOperations ExecutiveBlue CollarOffice Assistant SupportDelivery Personnel5,300 7,100 8,300 5,900 8,300 12,800 5,500 6,700 8,900 5,100 7,400 10,200 6,800 10,000 12,9005.26% 2.88% 10.38% 6.86% 4.26%7,100 9,200 10,800 7,000 8,500 13,400 6,100 8,300 10,100 5,400 8,100 12,200 7,100 9,000 13,0007.57% 4.28% 6.28% 3.79% 8.27%Support ServicesTele ResearchCustomer Service ExecutiveCustomer Care Executive7,800 10,700 16,500 10,500 13,100 20,000 8,900 11,700 16,900 9,300 11,400 17,200 9,300 11,500 19,7005.83% 7.25% 4.26% 11.39% 5.38%9,500 11,100 14,200 11,000 16,000 19,800 8,900 13,900 17,500 9,200 12,200 19,200 11,900 13,900 18,3008.26% 10.38% 3.68% 10.38% 7.37%11,100 13,300 17,600 10,500 16,100 24,700 10,800 13,100 19,700 9,300 13,500 23,000 12,500 16,800 24,1007.28% 4.27% 3.45% 8.18% 10.37%Technical13,400 15,500 24,600 15,200 19,900 32,600 11,800 15,800 21,100 15,100 18,300 26,800 17,800 25,400 34,6004.61% 3.49% 5.72% 6.88% 4.16%18,900 23,900 35,300 16,100 23,000 39,000 12,100 21,200 28,400 18,000 21,600 33,200 18,700 25,400 35,2006.78% 4.46% 8.88% 7.78% 5.03%HRRecruitment ExecutiveHR Executive9,800 17,300 26,900 14,300 22,000 41,500 13,100 19,900 33,100 13,100 19,000 29,000 15,600 19,900 38,3008.30% 2.62% 3.72% 7.99% 4.81%13,200 20,500 32,600 17,500 26,900 40,600 15,000 21,500 36,200 13,900 21,300 40,300 17,100 24,100 46,2006.92% 3.71% 4.14% 4.52% 11.48%ITIT ExecutiveNetwork Engineer13,300 18,000 30,800 13,200 19,900 35,400 12,900 15,700 29,500 14,800 16,500 32,500 13,500 17,800 32,2003.26% 12.77% 10.27% 8.28% 7.22%13,800 18,200 27,600 16,500 21,400 34,500 16,000 21,000 31,400 16,200 20,700 29,400 17,900 22,300 38,8004.28% 6.28% 10.26% 7.21% 5.30%Sales and MarketingMarketing ExecutiveInsurance Sales RepresentativeBusiness Development Executive9,500 13,700 27,000 12,600 14,900 31,200 10,200 14,300 29,400 11,000 14,200 29,600 11,600 15,200 33,7006.11% 2.78% 4.97% 6.59% 3.04%8,100 11,500 23,400 11,000 12,600 27,400 8,500 12,200 25,300 9,100 12,200 25,400 9,900 12,800 29,3003.97% 7.26% 4.37% 7.42% 3.02%9,700 15,200 29,500 13,500 17,800 37,500 11,300 16,400 34,600 10,800 15,300 33,600 13,900 19,200 41,1009.89% 8.54% 12.72% 11.64% 2.48%Finance AnalystBusiness Analyst4,100 10,100 13,800 5,200 12,500 16,000 4,900 9,900 12,300 6,400 10,200 13,300 6,000 10,200 14,2009.18% 7.46% 9.19% 3.16% 4.07%9,100 13,300 17,300 11,500 18,200 24,300 9,800 14,100 17,900 9,900 14,400 18,500 14,000 18,800 26,8009.15% 6.22% 4.46% 8.68% 4.99%7,900 14,700 24,800 12,500 18,600 29,900 11,400 19,000 26,700 10,900 15,700 21,200 14,700 19,300 29,4006.46% 2.57% 10.17% 6.64% 6.17%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8
  • 31. 31Banking, Financial Services Insurance(BFSI)andHyderabad0-2 2-5 5-8Kolkata Mumbai PuneAccountsAccounts ExecutiveAccountantFinance Executive9,800 12,300 19,400 9,000 14,300 20,000 9,100 15,200 27,800 8,900 14,000 27,5009.14% 5.32% 7.26% 11.17%9,900 17,100 38,200 10,200 18,700 42,400 10,300 24,600 52,000 10,600 17,000 33,3007.23% 7.62% 9.87% 13.62%12,800 20,300 41,000 13,100 22,500 43,700 14,800 20,700 46,300 13,400 18,700 40,9009.64% 8.33% 4.26% 9.48%Administration/OperationsData Entry OperatorReceptionistOperations ExecutiveBlue CollarOffice Assistant SupportDelivery Personnel7,500 9,000 13,400 6,300 8,800 12,700 7,300 10,200 14,300 6,800 8,500 12,1003.59% 7.38% 11.27% 3.67%7,100 10,000 10,700 6,300 9,800 12,000 7,500 8,800 12,500 7,100 9,200 11,5005.77% 2.19% 5.98% 5.26%Support ServicesTele ResearchCustomer Service ExecutiveCustomer Care Executive7,600 11,300 17,800 7,900 9,800 14,300 10,900 15,600 22,100 9,100 11,200 18,1009.24% 10.36% 7.28% 3.85%9,900 11,100 16,800 10,200 12,500 19,700 11,200 17,500 22,800 10,100 14,500 21,8007.37% 7.27% 4.29% 6.79%10,500 14,800 23,600 10,100 14,700 19,600 11,200 17,500 23,100 12,500 16,700 23,7009.26% 4.82% 7.37% 3.28%Technical13,100 19,700 29,100 16,400 19,200 27,400 18,300 22,800 35,500 15,800 19,600 27,9006.69% 2.57% 7.27% 5.73%17,300 26,600 33,700 16,800 22,300 34,900 19,000 25,200 44,200 16,500 23,400 35,9004.00% 6.29% 3.95% 5.10%HRRecruitment ExecutiveHR Executive13,400 19,900 36,700 13,200 18,800 31,900 12,500 16,800 42,700 13,200 19,700 39,0006.79% 12.49% 5.00% 5.54%14,900 22,500 43,000 15,400 22,000 40,500 14,000 21,700 41,700 14,600 20,500 39,6003.03% 3.31% 4.02% 6.27%ITIT ExecutiveNetwork Engineer13,000 16,700 28,100 12,600 14,400 29,500 13,200 18,000 36,700 14,900 18,600 30,3003.27% 5.17% 6.28% 9.18%16,600 24,700 37,100 15,800 21,400 31,800 16,800 26,200 45,000 16,600 20,900 40,2009.28% 6.73% 9.26% 4.28%Sales and MarketingMarketing ExecutiveInsurance Sales RepresentativeBusiness Development Executive11,000 14,400 28,500 11,800 14,500 29,000 12,500 15,800 34,800 9,700 14,600 31,1003.77% 3.68% 9.19% 8.07%9,300 11,800 24,500 9,100 11,800 25,400 9,600 12,900 27,100 7,900 11,500 26,1003.49% 3.83% 7.33% 10.50%13,100 16,300 34,900 12,300 15,600 33,200 13,600 19,100 39,600 11,600 17,400 37,9008.60% 2.93% 4.37% 4.87%Finance AnalystBusiness Analyst6,600 8,600 15,200 8,100 11,900 14,200 9,000 12,100 16,900 7,300 11,900 15,10010.14% 9.93% 9.18% 8.69%10,500 13,900 20,400 10,700 17,400 21,100 12,000 17,500 28,100 11,500 18,500 24,7005.96% 9.21% 4.17% 4.69%11,000 15,500 23,500 9,200 13,400 18,800 10,400 17,600 27,200 11,600 16,000 22,90010.45% 3.88% 8.27% 6.48%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8
  • 32. 32LongevityIncrement87.23% (-)7.53% (+)88.73%(-)8.75% (+)85.39% (-)8.28% (+)89.1% (~)10.71% (+)90.27% (-)7.39% (+)DTEDesktop Engineer<13,100 - 17,000>DANData Analyst<22,200 - 26,200>CSECustomer Service Executive<11,500 - 15,400>HDEHelp Desk Executive<8.600 - 11,100>HDE CSE DAN DTE PRAProfileBPO and IT Enabled ServicesCity Profile SalaryHyderabadBangaloreIT Executive37,50074,40034,700Top ProfilesFunctionalTransactional CommunicationRelationshipPRAProcess Associate<9,9400 - 14,800>The BPO and IT enabled Services industry ups increment levels significantly, almost across the board, but theincrease does not seem sweet enough. Its precious frontline profiles, ‘Help Desk Executive’ and ‘CustomerService Executive’, attrite heavily and reach new lows of longevity this year.‘Data Analyst’ loses substantial longevity points despite a strong positive increment payout, and an equallymoderately skilled ‘Process Associate’ loses by a smaller, but significant, magnitude. The lone solace is a stablesituation with the highest-skilled ‘Desktop Engineer’ – that comes off the only double-digit increment growth rateamongst the sample set of profiles.The BPO and IT enabled Services industry seems to be required to quickly, and substantially, improve onincrements to stabilize attrition. Faced with chronically attrition-afflicted profiles at the front-end, the industrymight do well to look at profiles that are, potentially, better responsive to higher levels of increment payouts.Software AnalystPurchase ManagerDelhi96,300Tech Support ExecutiveMumbai1.56.05.56.07.37.04.88.03.36.54.86.01.86.03.37.06.57.05.37.0
  • 33. 33BPO and IT Enabled ServicesAhmedabad0-2 2-5 5-8Bangalore Chandigarh Chennai2-5 5-8 2-5 5-8 2-5 5-8AccountsFinance ExecutivePurchase Manager0-2 0-2 0-2Administration/OperationsExecutiveData Entry OperatorOperations AssociateBlue CollarOffice Assistant SupportDriverSupport ServicesClient Service ExecutiveCustomer Care ExecutiveHRRecruitment ExecutiveHR ExecutiveSales and MarketingBPO ExectiveDirect Sales ExecutiveSales ExecutiveEngineeringService MechanicField Support TechnicianProcess AssociateITIT ExecutiveTechnical Support ExecutiveSoftware Analyst5-82-50-2Delhi10,600 14,700 21,500 15,600 21,800 34,300 11,700 19,200 25,100 10,800 16,400 23,800 20,000 23,000 32,5005.29% 7.30% 6.18% 4.29% 2.95%12,500 18,200 25,600 17,900 24,600 33,600 15,800 21,900 29,500 15,900 21,200 31,800 18,900 24,400 37,5008.83% 4.06% 4.49% 9.65% 9.89%10,700 16,200 32,200 16,500 26,800 66,900 12,400 23,500 40,100 16,500 23,500 45,300 18,600 31,900 59,6005.28% 5.29% 3.76% 2.98% 7.66%6,300 7,100 12,300 7,200 12,600 24,700 6,200 9,800 18,400 7,100 9,000 16,400 13,500 17,400 24,2009.84% 3.18% 5.29% 4.29% 8.29%6,000 8,400 16,800 10,700 15,800 21,200 7,400 10,800 18,600 10,400 10,000 21,400 9,000 9,900 17,80011.58% 7.20% 5.76% 3.93% 7.55%13,400 16,100 22,900 14,800 19,900 30,400 13,500 17,900 27,000 13,100 18,900 26,300 15,000 17,400 28,9009.64% 4.16% 9.93% 7.02% 5.55%9,800 13,500 16,100 12,700 15,600 20,700 11,900 14,500 17,300 10,700 13,500 16,900 13,000 17,100 21,8008.80% 7.24% 11.36% 5.46% 5.08%12,500 16,600 21,700 17,000 21,900 26,700 12,300 16,200 20,800 13,000 16,100 20,200 14,400 16,800 25,8002.92% 5.79% 11.00% 3.94% 2.87%10,000 13,200 17,100 14,500 16,200 21,400 11,900 15,500 19,000 13,100 15,900 18,800 13,100 - 23,7007.52% 6.29% 9.27% 2.77% 8.28%12,300 15,500 17,800 13,700 19,100 23,800 12,100 15,300 18,100 12,000 17,700 22,700 16,600 19,900 24,1006.42% 5.12% 7.99% 6.03% 9.17%14,300 13,300 23,100 17,600 19,100 25,900 10,700 14,400 20,600 12,900 18,800 25,000 16,200 19,800 28,0005.42% 5.12% 7.99% 6.03% 2.92%6,900 8,900 10,400 8,000 9,600 12,400 6,000 8,900 11,500 6,600 8,800 10,800 7,200 9,400 14,5007.66% 2.77% 10.69% 6.56% 5.90%6,700 8,300 12,000 8,900 10,400 16,500 8,100 9,900 12,300 7,200 11,300 15,900 9,900 13,800 17,4004.20% 3.93% 9.29% 3.84% 8.33%8,900 12,600 14,700 12,800 16,500 22,100 11,900 - 15,700 11,900 16,100 20,300 15,200 19,000 21,9007.75% 9.79% 5.83% 3.15% 6.14%12,400 16,600 18,000 13,800 19,900 25,000 12,100 15,200 18,900 12,100 17,500 21,600 14,600 17,300 22,9007.67% 3.81% 6.99% 4.51% 5.34%6,000 8,900 13,900 7,700 11,000 14,500 6,600 8,200 15,800 6,200 9,100 11,800 10,100 13,100 16,7003.66% 2.67% 8.46% 4.65% 6.88%4,900 10,700 11,800 5,800 11,800 18,100 5,500 6,800 13,500 6,300 9,000 10,100 6,000 11,000 14,90010.84% 5.87% 6.61% 14.75% 2.60%7,500 11,800 15,100 10,200 12,700 17,600 8,900 12,700 14,100 7,600 11,400 13,900 11,700 13,900 18,8008.55% 3.99% 12.77% 9.58% 6.77%12,900 14,200 22,900 11,300 17,500 29,100 10,300 13,900 23,900 9,600 16,100 25,200 12,600 20,600 27,6007.31% 3.72% 5.98% 5.66% 3.00%22,700 34,200 54,700 29,300 39,600 63,100 25,900 37,000 62,000 24,300 33,700 50,800 31,100 40,900 62,90018.04% 4.33% 3.76% 4.54% 9.70%
  • 34. 34BPO and IT Enabled ServicesHyderabad0-2 2-5 5-8Kolkata Mumbai Pune2-5 5-8 2-5 5-8 2-5 5-8AccountsFinance ExecutivePurchase Manager0-2 0-2 0-211,000 15,000 22,000 10,000 15,700 21,400 12,500 18,700 29,700 11,700 17,200 28,2009.68% 7.59% 7.48% 5.01%16,300 27,000 47,700 19,900 30,600 44,200 29,900 39,500 74,500 22,500 34,200 73,4008.85% 2.86% 6.81% 8.25%Administration/OperationsExecutiveData Entry OperatorOperations AssociateBlue CollarOffice Assistant SupportDriver- 10,600 13,600 8,000 9,100 11,600 8,100 11,100 13,900 5,600 8,700 11,3006.77% 5.18% 2.68% 9.30%7,000 8,800 12,700 7,800 10,500 12,500 9,900 13,900 19,900 8,400 11,600 16,6006.29% 2.35% 10.37% 2.78%Support ServicesClient Service ExecutiveCustomer Care Executive13,200 15,800 19,700 10,000 12,400 17,800 11,800 17,200 25,100 10,600 16,900 24,7007.19% 5.74% 8.92% 10.91%14,400 18,200 23,000 11,300 16,200 20,000 14,300 18,200 28,400 13,900 19,200 23,9008.40% 7.49% 3.08% 9.69%HRRecruitment ExecutiveHR Executive11,700 16,000 18,000 11,300 16,200 20,500 13,200 17,400 24,900 12,900 18,600 22,50011.31% 8.34% 6.23% 4.73%11,300 16,100 21,800 12,800 17,800 21,000 13,900 18,100 26,300 14,500 19,700 25,9003.49% 4.08% 8.38% 11.46%Sales and MarketingBPO ExectiveDirect Sales ExecutiveSales Executive8,800 9,900 16,000 7,000 8,700 17,500 6,000 12,700 22,200 6,000 13,900 20,5003.12% 9.28% 10.65% 4.27%9,800 11,500 22,400 7,300 10,100 25,000 11,700 11,500 23,600 6,600 8,300 17,60010.66% 3.66% 9.29% 5.29%12,700 17,900 26,400 11,400 17,500 29,200 14,100 18,800 31,900 12,400 17,400 29,4006.69% 9.32% 8.30% 5.76%6,000 7,800 12,200 8,100 9,900 13,900 12,600 13,900 18,800 10,000 13,500 17,20011.68% 3.77% 9.58% 8.55%7,400 12,000 15,000 6,000 7,800 13,100 10,200 12,200 16,900 7,600 11,300 14,1008.17% 8.23% 3.13% 5.32%9,400 11,500 16,700 9,900 12,800 18,200 10,000 14,600 16,300 10,800 12,600 19,8007.56% 10.56% 6.57% 3.45%EngineeringService MechanicField Support TechnicianProcess Associate10,800 14,600 17,300 10,900 12,500 15,100 13,300 16,400 23,000 11,700 14,100 19,7004.39% 5.95% 3.07% 8.17%7,800 11,700 15,500 10,300 14,500 18,100 14,800 19,400 22,100 12,600 16,200 21,3005.84% 7.14% 8.49% 6.49%- - - 11,900 12,400 23,700 14,600 19,300 30,600 12,100 16,800 26,000- 7.14% 8.49% 6.92%ITIT ExecutiveTechnical Support ExecutiveSoftware Analyst17,600 20,800 34,800 9,100 13,700 26,700 14,000 17,300 29,900 12,500 26,100 31,5003.65% 10.02% 8.85% 3.45%17,700 26,200 37,300 16,600 21,300 30,200 17,700 23,600 32,900 16,400 24,300 33,50011.06% 2.57% 4.37% 2.11%17,500 26,800 55,500 14,700 26,000 41,300 18,600 28,100 55,900 16,100 25,500 57,9006.27% 2.97% 10.38% 6.85%
  • 35. 35Construction and Real EstateCity Profile SalaryMarketing Executive51,00075,60054,200Top ProfilesThe Construction and Real Estate industry has seen significant movement towards being organized, and the entryof multinational business has immensely helped this advancement.Skill, Increment and Longevity trends for this industry are being tracked currently and would be reportedbeginning the next edition of the primer. The following pages provide select statistics of salaries. The numbersbear out current realities of a better-skilled and better paid white collar workforce – distinctly different from theblue-collar dominated realty industry of yore.Site EngineerAccounts AssistantDelhi46,200Commercial OfficerMumbai
  • 36. 36Construction and Real EstateAhmedabad0-2 2-5 5-8Bangalore Chandigarh Chennai2-5 5-8 2-5 5-8 2-5 5-8AccountsAccounts AssistantCommercial Officer0-2 0-2 0-2Administration/OperationsAssociateLogistics ExecutiveSupervisorBlue CollarDriverOffice Assistant SupportSupport ServicesCustomer Care ExecutiveSales and MarketingSales ExecutiveMarketing ExecutiveEngineeringSurvey ExecutiveTechnicianSite Engineer5-82-50-2Delhi14,700 20,100 36,500 16,500 25,600 42,200 16,700 23,700 36,000 16,500 21,600 36,500 18,200 23,300 38,3008.81% 7.87% 4.02% 11.93% 6.97%24,200 31,700 46,500 18,000 29,200 52,600 15,400 24,400 43,500 20,100 25,400 45,800 17,200 21,800 55,7008.66% 5.65% 7.70% 7.71% 3.65%10,200 16,500 26,600 13,600 19,400 34,800 11,700 15,000 28,700 12,200 16,800 30,500 14,500 18,600 32,0007.48% 4.94% 7.03% 5.04% 6.64%13,800 15,200 28,900 14,200 18,200 36,300 10,200 16,800 30,000 12,700 19,700 34,000 13,100 18,500 40,4004.29% 5.75% 8.66% 9.61% 7.81%15,700 21,300 37,500 14,800 22,300 49,700 12,100 19,700 37,500 15,700 26,900 42,500 14,200 24,500 51,0003.52% 1.86% 9.82% 6.80% 8.28%- - - 7,900 11,000 15,100 6,700 8,700 10,800 7,100 9,700 12,700 9,200 13,500 16,2006.79% 7.79% 10.57% 3.78%7,800 12,100 - 8,500 11,600 16,000 9,900 11,400 13,500 7,500 10,500 12,500 8,600 13,000 18,0003.25% 12.64% 7.34% 5.26% 8.08%- - - 11,600 17,200 21,200 6,900 12,800 16,100 10,000 11,200 15,000 13,100 19,700 21,100- 8.92% 6.68% 10.65% 3.23%8,600 15,800 29,300 10,200 19,500 34,700 8,700 11,500 17,300 13,000 21,700 34,000 11,600 18,900 34,3007.23% 9.19% 6.52% 9.44% 3.03%10,500 15,300 29,300 13,200 18,400 37,800 11,800 16,200 26,300 10,800 16,800 27,100 13,700 19,800 34,30010.50% 7.77% 6.15% 4.31% 7.45%13,700 22,200 38,400 15,300 24,300 42,500 12,300 19,800 31,900 14,400 19,200 24,200 17,700 25,300 46,5006.55% 8.59% 2.62% 5.79% 9.04%9,100 14,200 26,800 9,800 13,600 32,500 10,800 15,900 22,600 8,700 14,100 29,000 11,200 20,600 40,5003.57% 9.27% 4.86% 6.66% 4.63%- - - 12,400 22,600 63,100 11,700 19,200 53,000 10,000 17,600 47,400 11,800 25,300 75,6002.65% 5.63% 4.63% 2.87% 1.75%
  • 37. 37Construction and Real EstateAhmedabad0-2 2-5 5-8Bangalore Chandigarh Chennai2-5 5-8 2-5 5-8 2-5 5-8Accounts0-2 0-2 0-2Administration/OperationsAssociateLogistics ExecutiveSupervisorBlue CollarDriverOffice Assistant SupportSupport ServicesCustomer Care ExecutiveSales and MarketingSales ExecutiveMarketing ExecutiveEngineeringSurvey ExecutiveTechnicianSite Engineer8,300 12,200 16,900 9,000 12,000 16,300 9,300 13,600 17,800 - - -2.57% 6.93% 3.99% -9,300 13,900 18,000 8,800 11,600 16,200 11,000 14,200 18,900 9,500 14,500 17,3007.76% 7.79% 3.58% 3.28%12,300 18,900 33,600 10,200 18,400 26,000 11,700 18,000 33,400 10,400 15,900 25,0006.46% 2.79% 8.69% 7.26%11,500 17,700 32,300 14,500 18,400 32,400 13,500 22,400 34,400 12,700 18,900 28,4003.21% 9.47% 5.88% 6.79%14,500 21,000 31,700 13,700 19,100 34,700 15,800 21,500 40,400 16,700 23,900 35,9003.57% 7.08% 3.26% 8.25%9,300 14,700 27,500 9,800 16,300 31,500 10,100 19,600 46,200 8,200 16,300 36,3006.90% 11.56% 3.94% 4.67%12,600 25,000 61,900 11,800 21,900 56,000 11,000 21,600 66,400 - - -2.67% 3.17% 5.28% -10,200 16,000 20,000 7,900 12,900 16,400 11,500 14,800 22,300 - - -5.56% 10.53% 4.68% -12,000 17,400 33,100 16,200 21,400 36,700 16,700 21,400 34,600 10,500 15,900 26,3004.32% 5.87% 3.39% 3.87%12,900 22,100 45,000 16,000 23,400 33,700 17,200 28,400 54,200 20,900 31,700 52,5004.86% 7.46% 10.73% 9.67%12,400 17,100 28,400 12,700 17,400 25,900 14,800 19,900 33,900 13,700 20,400 32,4006.23% 2.33% 5.07% 5.99%12,900 19,800 31,700 12,300 18,100 27,100 15,400 21,700 35,300 13,200 18,800 36,7006.62% 9.97% 6.70% 4.79%13,700 21,600 41,600 16,900 21,900 31,300 16,800 21,800 40,700 13,900 18,900 35,0002.18% 7.68% 3.53% 3.60%Accounts AssistantCommercial Officer
  • 38. 38LongevityIncrement90.82% (~)14.53%(+)93.18% (+)12.17% (+)92.58% (-)17.26%90.12% (+)10.04%(+)92.81% (+)12.67%(+)LBALab Assistant<13,100 - 17,000>MREMedical Representative<22,200 - 26,200>HIPHealth Insurance Promoter<11,500 - 15,400>CCHCQL Chemist<8.600 - 11,100>CCH HIP MRE LBA HPSProfileHealthcare and PharmaceuticalsCity Profile SalaryBangaloreSystem Administrator50,90059,60048,300Top ProfilesFunctionalTransactional CommunicationRelationshipHPSHealth Promotion Specialist<9,9400 - 14,800>With double-digit increments across the board, and four of the five profiles in the sample rewarded well above10%, the Healthcare and Pharmaceuticals industry puts increments back on the positive trend line. It makesmodest longevity gains that serve to stabilize the score at 90% plus; more importantly though, it seems to haveappeased some of its hitherto modestly rewarded profiles.For instance, two high-skilled, high longevity profiles (‘Health Insurance Promoter’ and ‘Health PromoterSpecialist’) display a consistent act of loyalty right from the low increment levels of last year through this year.The relatively lower skilled ‘Lab Assistant’ and ‘CQL Chemist’ stay stable as well. It is the lowest skilled ‘MedicalRepresentative’ though, that is hard to please.Healthcare and Pharmaceuticals appreciable balancing act keeps longevity levels healthy. The industrysuccessfully calibrates payouts to retain well-skilled talent, year after year.Accounts ExecutiveMarketing ExecutiveDelhi46,200IT EngineerMumbaiAccounts Assistant 49,0002.56.54.86.06.55.16.37.02.01.35.01.53.06.04.36.54.55.0
  • 39. 39Healthcare and PharmaceuticalsBangalore0-2 2-5 5-8Chandigarh Chennai2-5 5-8 2-5 5-8 2-5 5-8AccountsAccounts AssistantAccounts Executive0-2 0-2 0-2Administration/OperationsData Entry OperatorReceptionistHRHR AssistantRecruitment Executive12,100 21,500 31,600 10,400 17,000 23,700 5,500 8,700 16,000 15,900 21,800 34,6002.85% 8.43% 9.54% 8.38%14,500 28,400 41,600 14,100 22,500 30,900 12,400 17,100 24,800 17,500 26,800 45,6008.63% 11.24% 9.98% 5.36%10,300 15,400 21,200 8,000 11,800 16,300 8,300 13,100 18,400 10,500 14,000 21,6002.40% 8.69% 5.62% 2.56%15,100 20,200 29,900 12,600 16,800 20,700 15,400 18,700 22,900 17,900 22,900 29,2002.30% 6.42% 4.19% 4.75%14,300 24,200 35,300 11,700 16,800 27,000 12,300 20,200 31,200 16,500 21,800 39,2005.13% 8.22% 6.20% 4.51%20,400 34,600 50,900 14,700 19,300 34,600 15,400 21,600 37,300 13,600 28,800 47,7005.16% 4.20% 3.13% 5.31%Support ServicesCustomer Care Executive16,300 20,800 25,000 12,700 17,600 20,500 12,400 16,400 22,000 15,500 24,500 31,4006.64% 3.54% 8.10% 5.44%EngineeringLab AssistantService EngineerProduction Engineer12,000 15,300 36,800 10,000 13,400 28,400 8,300 11,700 21,900 10,300 18,900 36,7004.64% 3.68% 8.66% 10.45%16,800 18,800 41,300 9,900 14,200 26,600 13,300 16,400 27,600 18,200 28,500 42,3003.77% 2.86% 5.85% 8.84%10,000 15,200 33,600 8,800 13,500 26,500 10,100 16,500 29,600 12,100 17,500 31,7008.37% 2.57% 5.53% 7.88%Sales and MarketingSales ExecutiveTerritory Sales RepresentativeMarketing Executive14,300 17,700 37,600 14,600 18,100 36,300 11,500 16,200 30,400 16,400 21,900 45,7007.43% 5.91% 8.62% 3.28%11,800 15,200 24,100 9,700 15,300 21,300 10,200 14,500 26,700 9,800 21,400 31,2005.47% 3.58% 6.77% 9.58%17,300 24,500 40,500 12,700 20,400 34,700 13,600 18,600 33,300 16,600 22,800 42,3004.32% 4.50% 4.07% 5.50%ITSystem AdministratorIT Engineer15,500 21,600 44,500 10,600 17,200 33,600 14,200 18,900 33,200 22,400 34,800 48,4003.77% 7.65% 9.44% 10.67%20,400 33,200 51,300 16,900 20,400 36,400 22,500 23,800 46,700 21,100 32,000 59,6007.65% 3.56% 5.47% 7.37%Delhi
  • 40. 40Healthcare and PharmaceuticalsHyderabad0-2 2-5 5-8Kolkata Mumbai2-5 5-8 2-5 5-8AccountsAccounts AssistantAccounts Executive0-2 0-2Administration/OperationsData Entry OperatorReceptionistHRHR AssistantRecruitment Executive11,200 17,000 27,500 11,600 15,300 28,500 16,200 24,400 36,7004.54% 11.59% 4.32%15,200 24,700 37,900 15,500 22,000 34,200 20,900 27,600 42,9006.81% 9.24% 6.72%8,800 15,800 19,200 8,300 12,400 17,800 9,800 17,600 23,0005.23% 6.86% 4.60%10,600 16,300 27,600 9,400 16,700 24,600 17,200 24,700 33,7004.99% 3.61% 2.20%12,600 21,800 33,400 9,500 18,500 31,900 12,400 22,800 37,1002.40% 3.57% 4.15%14,800 22,700 38,600 12,600 22,700 39,800 18,500 21,900 43,9006.76% 8.25% 7.98%Support ServicesCustomer Care Executive12,500 23,100 28,900 15,300 21,600 32,000 18,400 23,900 35,2005.79% 2.88% 7.67%EngineeringLab AssistantService EngineerProduction Engineer9,700 16,800 31,000 - - - 11,500 12,500 28,2006.65% - 11.65%12,600 15,900 29,100 16,800 17,100 33,000 18,400 24,100 35,4003.86% 6.76% 7.38%12,500 17,900 27,100 16,000 22,400 28,900 19,000 26,800 38,50010.59% 8.65% 2.12%Sales and MarketingSales ExecutiveTerritory Sales RepresentativeMarketing Executive13,000 19,200 37,300 15,600 19,500 38,200 19,600 27,200 46,7003.65% 6.47% 5.92%17,400 24,400 36,600 20,500 30,600 46,900 19,100 34,600 52,3009.64% 10.64% 7.65%- - - 13,500 18,200 32,200 14,200 29,700 39,800- 7.59% 2.22%9,600 14,000 20,800 10,200 16,000 22,000 19,300 31,900 44,6008.54% 4.53% 3.57%14,100 25,300 42,000 16,100 20,200 37,600 17,000 28,300 49,1004.47% 6.09% 2.08%ITSystem AdministratorIT Engineer
  • 41. 41LongevityIncrement93.28% (+)13.69%(+)94.72% (+)17.38% (+)92.17% (+)14.70% (+)89.03% (~)12.45%(+)86.05% (-)11.31% (+)RCPReceptionist<10,300 - 12,800>RATResort Attendant<5,300 - 7,300>HUKHouse Keeping Assistant<5,600 - 6,200>CHFChef<13,900 - 16,300>CHF HUK RAT RCP EVMProfileHospitalityCity Profile SalaryMumbaiDelhiTeam Lead - Sales47,60037,30039,700Top ProfilesFunctionalTransactional CommunicationRelationshipEVMEvents Manager<33,300 - 38,500>Hospitality secures some of its talent – not necessarily the better-skilled – with handsome dole outs. The oneswith better skills are rewarded well, but not well enough compared with the former and, therefore, do not complyas much.While the sample set of profiles are all paid out significantly better increments than last year, the discriminantapproach could have been better targeted. The results are not too bad though – except for one case ofsignificantly high attrition (‘Events Manager’) all other profile in the sample either improve marginally or staystable.Hospitality turns out to be gaining reasonably well and improves overall retention rates – better than the previousyears – although, the results might be dramatically better with some more planning.Sales ExecutiveAccounts AssistantMarketing Executive31,9001.36.05.07.53.0801.87.035707.37.05.38.02.55.0
  • 42. 42HospitalityAhmedabad0-2 2-5 5-8Bangalore Chandigarh2-5 5-8 2-5 5-8AccountsAccounts Assistant0-2 0-2Administration7,900 11,000 15,400 8,500 14,100 18,800 8,200 13,600 16,7005.60% 4.20% 5.59%7,600 9,900 13,900 7,800 10,500 15,900 8,200 10,600 12,5005.64% 8.35% 10.59%7,400 13,200 18,100 10,400 16,000 23,100 8,100 13,700 19,6004.50% 9.05% 8.50%8,900 14,500 21,600 11,100 19,100 28,900 10,000 13,400 22,4003.51% 3.32% 3.14%Support ServicesCustomer Care Executive8,700 10,800 17,500 11,100 15,900 21,900 9,400 15,000 18,5006.25% 2.05% 6.74%EngineeringElectricianTechnician9,500 12,100 21,800 10,800 15,900 28,300 8,900 13,100 22,2009.63% 4.73% 7.58%12,100 17,900 28,000 12,100 18,700 26,600 8,000 14,300 22,8004.75% 2.88% 6.73%Sales and MarketingTeam Leader SalesMarketing ExecutiveSales Executive10,600 15,900 26,600 10,500 18,400 32,100 - - -6.63% 2.38% -15,500 22,600 39,000 14,400 21,500 38,2005.13% 7.39% 7.19%13,500 21,700 33,600 16,900 26,100 41,200 15,300 23,600 40,7005.28% 4.10% 3.62%Data Entry OperatorOffice AssistantReceptionistBlue CollarHouse Keeping ExecutiveDriverResort Attendent6,700 9,300 13,600 8,200 10,800 15,400 6,700 7,600 12,4005.25% 7.14% 7.94%6,800 9,500 13,800 8,300 10,500 16,700 7,400 8,900 12,0003.57% 2.58% 8.52%8,800 11,500 18,100 9,300 13,400 19,500 - - -4.67% 8.65% -
  • 43. 43HospitalityDelhi0-2 2-5 5-8Kolkata Mumbai2-5 5-8 2-5 5-8AccountsAccounts Assistant0-2 0-2Administration11,000 16,800 27,300 9,700 15,300 23,800 11,600 16,800 32,0008.60% 5.00% 3.05%Support ServicesCustomer Care Executive10,500 16,900 23,500 10,100 14,700 19,300 13,900 18,800 26,90011.32% 7.68% 3.93%EngineeringElectricianTechnicianSales and MarketingTeam Leader SalesMarketing ExecutiveSales ExecutiveData Entry OperatorOffice AssistantReceptionistBlue CollarHouse Keeping ExecutiveDriverResort Attendent7,300 8,700 16,300 5,200 8,100 13,200 6,100 9,700 15,9008.44% 9.44% 10.58%8,900 11,500 16,900 7,600 11,300 15,600 8,700 12,600 18,5002.37% 3.84% 3.78%10,100 13,300 18,000 7,200 12,400 19,600 11,300 16,100 24,3008.35% 2.43% 7.44%9,000 12,700 17,000 7,400 13,200 17,400 8,800 15,400 20,6004.75% 6.11% 2.75%9,600 11,300 16,800 7,800 9,800 12,200 8,500 10,400 15,4005.36% 4.54% 9.45%8,900 15,600 24,500 9,000 11,800 19,300 10,800 16,300 24,6004.64% 5.89% 3.74%14,600 20,600 37,300 9,900 15,400 30,800 11,900 19,500 33,0004.86% 6.45% 10.55%16,000 23,000 39,300 14,900 22,700 39,300 16,300 24,500 39,8008.89% 5.47% 4.07%16,900 25,900 47,600 14,700 20,900 36,900 18,100 27,300 42,5002.91% 10.28% 9.12%9,500 14,400 27,300 9,000 14,700 24,300 9,800 16,900 24,2008.66% 3.71% 2.66%13,500 15,400 21,100 10,700 14,600 22,800 11,500 16,800 27,0003.79% 5.64% 3.52%
  • 44. 44LongevityIncrement85.29% (-)7.12% (+)87.61% (+)9.98% (+)89.36% (~)5.02% (-)90.85% (~)8.49% (+)88.47% (-)6.19% (+)PRMProgram Manager<62,200 - 69,800>DVPDeveloper<26,700 - 33,400>DBADatabase Administrator<20,500 - 23,300>BANBusiness Analyst<35.000 - 40,300>BAN DBA DVP PRM WDSProfileInformation Technology andKnowledge ServicesCity Profile SalaryPuneDelhiBangaloreSoftware Engineer71,80061,80061,000Top ProfilesFunctionalTransactional CommunicationRelationshipWDSWeb Designer<33,900 - 39,100>The IT and Knowledge Services industry continues to remain modest with payouts, but keeps increment growthpositively this year. This serves to win stability from three of its profiles (‘Program Manager’, ‘Developer’,‘Database Administrator’) but the highest skilled – ‘Business Analyst’ – loses substantial longevity points to settleat a new low.The relatively low-skilled ‘Web Designer’ also inches attrition rates up, making IT and Knowledge Services one ofthe most attrition prone industries in our sample.The industry does better than the previous year however, in terms of reigning in attrition levels and bringing backa positive increment trend. Doing this in sync with skill levels just might significantly better the retention rates.Project LeadAssistant Sales ManagerNetwork Engineer 66,2006.57.05.37.01.86.03.37.03.36.55.66.07.37.03.58.01.56.05.56.0
  • 45. 45Information Technology andKnowledge ServicesAhmedabad0-2 2-5 5-8Bangalore Chandigarh Chennai DelhiAccountsPurchase ExecutiveFinance ExecutiveAccounts Executive12,300 15,200 25,100 11,600 16,200 34,900 - - - 14,200 17,700 31,600 16,000 19,000 30,5006.95% 3.76% - 9.15% 5.82%13,100 18,300 31,900 14,100 20,800 36,200 12,900 18,900 30,200 12,000 18,600 33,000 11,600 17,000 37,8007.55% 8.33% 9.84% 8.48% 4.67%12,100 17,200 29,900 13,600 21,600 37,900 13,400 21,400 33,500 13,900 21,700 37,000 13,300 21,200 37,1002.42% 9.51% 2.02% 1.56% 4.72%Administration/OperationsReceptionistHelp Desk ExecutiveAdministrative AssistantBlue CollarOffice Assistant SupportDriver5,400 8,300 12,300 5,400 8,400 13,500 5,500 8,300 10,300 6,000 8,700 13,100 6,200 9,500 12,3004.53% 10.44% 8.65% 6.73% 7.35%8,700 10,200 12,700 8,000 11,500 14,700 7,800 10,300 13,000 7,600 10,800 13,800 10,300 12,200 16,2005.44% 4.80% 7.44% 9.35% 11.64%Support ServicesCustomer Care ExecutiveTele-Service Executive8,900 12,600 20,500 13,600 15,300 24,100 10,900 14,000 17,400 9,900 13,000 16,700 12,700 16,900 24,5006.81% 5.88% 11.27% 6.02% 9.62%10,700 14,800 17,400 13,400 19,400 26,200 12,700 15,300 19,800 12,700 16,800 21,300 13,500 17,500 26,5006.64% 2.65% 8.46% 5.27% 7.47%Engineering13,700 23,800 51,200 21,100 32,800 61,900 16,100 28,000 51,500 17,300 22,900 52,800 - - -3.54% 7.45% 4.45% 2.65% -16,800 29,900 66,200 21,800 41,600 71,900 21,100 34,200 58,700 19,700 32,700 65,000 20,400 34,900 58,8003.00% 1.36% 4.51% 7.99% 2.65%ITTechnical Support ExecutiveIT AdminNetwork Engineer13,600 16,800 33,500 19,000 26,300 45,900 10,500 16,000 31,200 18,700 27,000 47,500 22,200 35,200 47,4004.64% 3.68% 6.65% 6.47% 3.65%15,700 21,200 32,100 18,500 27,800 48,900 14,500 20,700 29,800 16,600 25,200 44,900 17,900 25,400 49,2003.64% 4.65% 7.15% 3.44% 5.63%17,200 28,300 54,200 20,000 33,600 60,900 15,000 24,000 42,500 26,700 31,300 56,500 24,700 37,700 60,00011.65% 4.33% 2.55% 5.13% 3.38%Sales and MarketingSales ExecutiveAssistant Sales Manager12,500 19,600 36,500 16,900 24,900 38,800 11,900 19,500 36,100 16,300 23,400 44,500 14,900 22,800 36,0003.77% 9.82% 1.81% 2.10% 8.83%18,300 23,900 43,300 17,100 38,400 55,900 14,600 23,200 40,200 17,100 25,200 45,500 22,800 37,200 61,1003.65% 5.77% 4.47% 7.33% 3.65%Software EngineerProject Lead8,900 13,900 25,500 10,900 17,800 29,500 9,100 14,800 24,900 10,700 15,800 25,400 9,000 17,100 31,6002.44% 3.40% 6.02% 9.47% 3.30%10,600 16,000 29,500 13,000 18,000 31,900 9,900 15,500 23,600 10,600 16,700 24,800 12,700 20,200 39,0006.47% 3.56% 10.76% 3.56% 7.33%12,000 18,900 32,400 14,200 24,500 41,500 10,700 18,500 32,200 13,400 18,900 37,800 16,900 25,500 39,1003.54% 4.53% 10.46% 6.33% 4.53%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8HRExecutive AssistantRecruitment ExecutiveHR Executive- - - 13,800 26,900 42,200 13,300 20,600 31,900 16,000 23,700 39,500 15,900 26,300 44,900- 3.67% 5.47% 9.31% 5.68%14,600 22,300 34,200 18,700 36,300 45,000 15,200 19,200 26,400 16,900 20,100 38,600 16,400 23,500 40,1002.07% 5.58% 3.03% 3.27% 9.48%16,400 26,700 38,800 17,800 35,000 50,900 18,300 24,300 32,400 14,100 22,700 44,900 17,100 22,100 40,7003.47% 9.03% 5.95% 8.79% 5.66%
  • 46. 46Information Technology andKnowledge ServicesHyderabad0-2 2-5 5-8Kolkata Mumbai PuneAccountsPurchase ExecutiveFinance ExecutiveAccounts Executive13,700 17,400 34,500 12,600 14,800 26,000 15,800 18,600 35,700 12,600 16,700 28,8003.56% 3.76% 4.53% 10.65%12,200 18,300 33,300 10,900 16,500 28,900 12,400 16,900 32,400 13,300 19,600 35,7007.73% 9.65% 9.86% 4.86%11,300 20,000 31,300 10,700 17,000 25,700 13,400 21,700 41,200 14,400 21,900 41,9002.10% 5.91% 5.42% 2.92%Administration/OperationsReceptionistHelp Desk ExecutiveAdministrative AssistantBlue CollarOffice Assistant SupportDriver5,300 7,200 11,200 5,100 8,100 10,200 8,700 9,900 12,800 7,000 10,400 13,8009.44% 10.65% 9.65% 6.65%10,600 12,200 17,000 10,200 12,000 14,400 10,800 15,700 18,900 10,000 11,200 14,6004.33% 7.33% 13.24% 6.65%Support ServicesCustomer Care ExecutiveTele-Service Executive11,200 15,800 20,100 9,000 12,000 17,900 11,800 17,600 24,200 12,600 15,300 19,5006.73% 9.76% 5.79% 7.69%10,100 12,500 18,100 9,200 12,400 18,300 14,500 19,000 25,500 16,700 20,500 25,00012.44% 10.44% 5.85% 6.75%Engineering20,100 26,300 46,700 14,100 24,500 54,400 19,300 29,200 63,600 19,600 28,300 58,7004.39% 5.62% 2.83% 3.84%20,800 34,400 60,700 18,200 30,900 58,400 20,700 37,500 66,600 21,800 36,900 63,9005.74% 5.60% 2.70% 2.43%ITTechnical Support ExecutiveIT AdminNetwork Engineer18,900 30,300 38,100 17,400 24,100 35,800 17,100 28,700 51,100 16,100 24,300 52,00012.64% 3.76% 5.63% 4.64%15,400 22,400 43,732 16,530 21,235 38,828 16,206 23,028 44,200 20,757 26,000 48,7774.63% 3.87% 6.22% 3.49%27,500 41,500 57,900 21,200 28,200 45,300 22,500 34,100 63,100 26,000 32,100 66,2004.67% 4.68% 3.64% 5.78%Sales and MarketingSales ExecutiveAssistant Sales Manager16,100 22,600 39,800 14,000 19,700 35,100 17,800 24,500 35,600 15,000 23,900 36,9003.45% 3.90% 8.25% 9.47%23,900 34,200 51,400 21,100 27,900 40,500 23,500 36,900 57,700 20,700 32,900 53,2002.88% 6.47% 5.65% 6.17%Software EngineerProject Lead9,400 14,700 27,600 9,300 13,500 26,900 10,600 15,600 32,100 10,400 14,100 32,7009.12% 4.30% 7.81% 8.95%9,900 14,700 25,700 11,200 16,400 28,000 12,700 18,800 36,800 11,700 19,900 32,9004.54% 3.75% 9.44% 8.13%12,100 17,400 34,900 13,000 17,200 29,300 15,600 17,900 40,000 14,100 18,800 37,0008.97% 6.53% 8.65% 3.52%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8HRExecutive AssistantRecruitment ExecutiveHR Executive12,300 17,300 40,300 12,800 22,000 39,500 17,200 33,900 54,800 15,600 25,200 45,1002.62% 3.47% 3.44% 2.67%15,000 23,700 36,200 14,000 18,000 34,700 14,600 20,400 42,100 14,800 23,100 44,7003.18% 5.05% 7.00% 11.72%15,100 21,500 45,200 15,100 21,700 35,900 14,900 22,000 55,000 16,000 24,800 48,2006.61% 11.20% 8.56% 6.79%
  • 47. 47Media and EntertainmentCity Profile SalaryMumbaiBangaloreMarketing Executive37,30038,00041,700Top ProfilesAnother new addition, Media and Entertainment finds mention due to the stupendous growth and enormousimportance this industry has managed to garner over the recent years.The industry hires and employs substantial numbers of professionals across functions and hierarchies. Thefollowing pages report salary statistics for a sample set of profiles.Accounts AssistantEngineering AssistantTechnician44,200
  • 48. Ahmedabad0-2 2-5 5-8Bangalore Chandigarh Chennai DelhiAccountsAccounts Assistant12,100 18,400 26,700 16,600 22,100 33,100 13,700 17,800 24,000 12,800 21,300 29,400 17,400 22,700 35,5006.17% 5.57% 9.23% 3.77% 5.17%Administration/OperationsOperations AssociateProjectionistEngineeringTechnicianEngineering Assistant17,900 24,400 30,000 21,700 30,000 37,400 14,800 21,800 27,400 17,200 28,200 35,800 19,800 25,900 34,7003.77% 4.77% 9.17% 4.03% 3.42%13,000 17,900 27,500 21,700 30,000 38,400 20,000 27,200 35,000 14,100 23,700 32,300 20,200 27,400 33,4005.38% 9.35% 10.79% 6.72% 3.58%9,000 12,700 18,700 - 16,400 22,000 6,000 9,500 14,300 8,800 15,600 20,100 12,300 23,700 31,6006.02% 7.38% 6.17% 4.01% 5.24%9,000 12,500 16,700 - 12,400 19,000 7,100 10,700 17,500 10,200 17,200 26,800 19,500 30,2006.21% 5.25% 7.14% 3.83% 3.33%Agriculture & AgrochemicalsMedia and EntertainmentSales and MarketingInstallerMarketing Executive11,700 17,900 23,000 13,000 17,400 26,100 10,300 16,000 23,900 11,900 17,000 22,100 13,300 20,500 32,2009.70% 6.47% 9.32% 7.90% 9.39%18,200 23,700 30,500 18,400 29,400 42,500 15,000 23,400 35,000 17,500 23,400 31,700 20,900 25,000 38,4007.36% 4.66% 6.65% 3.73% 5.73%Hyderabad0-2 2-5 5-8Kolkata Mumbai Pune2-50-2 0-2 0-20-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8AccountsAccounts Assistant14,900 21,300 31,400 11,400 21,300 33,800 15,200 24,300 38,100 11,400 20,300 31,60011.58% 10.94% 5.69% 7.78%Administration/OperationsOperations AssociateProjectionistEngineeringTechnicianEngineering Assistant14,400 21,400 31,200 15,500 23,200 29,400 19,700 26,300 36,400 15,500 21,200 27,7009.10% 3.79% 8.85% 5.52%14,600 20,800 32,100 18,500 25,200 36,400 16,400 21,800 41,800 14,500 24,200 36,7009.99% 8.13% 7.23% 4.78%10,200 16,500 24,100 7,100 13,500 23,100 12,400 19,300 32,800 7,100 10,700 24,5009.08% 3.76% 5.86% 6.38%11,600 16,300 24,500 7,100 13,500 23,100 10,900 17,900 29,800 11,100 15,700 24,5005.28% 2.84% 6.76% 4.73%Sales and MarketingInstallerMarketing Executive11,400 19,400 24,800 6,800 10,200 16,600 12,900 20,900 28,400 11,700 17,400 2,6004.77% 7.14% 6.81% 6.46%18,000 23,400 35,000 16,700 24,200 33,900 20,200 28,400 44,200 18,900 24,700 32,5008.14% 10.47% 3.77% 8.13%2-5 2-55-8 5-8 5-848
  • 49. 49LongevityIncrement87.68% (-)9.06%(+)89.17% (-)6.51%(-)92.61% (+)11.41%(+)92.79% (~)10.38%(+)93.64% (~)14.57%(+)USMUnit Sales Manager<23,700 - 27,600>SREShowroom Executive<9,000 - 10,600>ISSin-Shop Supervisor<7,600 - 9,900>CSECounter Sales Executive<6.400 - 7,600>CSE ISS SRE USM WHSProfileRetailCity Profile SalaryKolkataMumbaiDelhiFinance Executive43,00042,70052,900Top ProfilesFunctionalTransactional CommunicationRelationshipWHSWarehouse Supervisor<5,400 - 6,300>Rewarding its front-end profiles significantly higher than the past year provides somewhat mixed results for theRetail industry. While one, ‘Counter Sales Executive’, suffers a significant loss of longevity, the gain on longevitywith other –the ‘Showroom Executive’ –is not too significant.Two other, handsomely rewarded, profiles – the high-skilled ‘Unit Sales Manager’ and the low-skilled ‘WarehouseSupervisor’ – respond with high, and stable, longevity scores. The only profile to receive a lower increment ratethan last year is the ‘In-shop Supervisor’ and it loses significantly on longevity.The Retail industry needs to, perhaps, calibrate and better target increments to set itself on a more stable path tocutting down attrition. This, as much as the previous year’s approach, falls slightly short of achieving betterlongevity numbers.HR OfficerSystem AdministratorFinance Advisor46,4006.57.05.37.01.86.03.37.03.36.55.66.07.37.03.58.01.56.05.56.0
  • 50. 50RetailAhmedabad0-2 2-5 5-8Bangalore Chandigarh Chennai DelhiAccountsAccounts AssistantFinance ExecutiveFinance Advisor7,700 10,600 15,500 9,200 13,100 21,000 8,200 11,400 16,800 7,900 13,400 18,600 9,800 15,300 23,3002.54% 4.33% 8.53% 4.41% 2.13%12,400 19,200 32,900 12,500 18,900 38,400 12,000 20,000 36,100 10,900 17,000 32,000 13,100 17,900 37,0004.77% 3.87% 6.18% 6.86% 4.60%14,500 21,400 37,300 18,200 20,400 44,900 14,000 20,200 38,100 12,500 22,900 38,500 19,300 23,200 41,8003.11% 7.01% 4.29% 1.89% 9.98%Administration/OperationsOffice AssistantStore KeeperSupervisorSupport ServicesCustomer Service ExecutiveCustomer Care Executive7,300 9,600 11,200 10,100 13,100 16,400 8,200 11,500 13,700 9,100 12,400 17,300 10,000 12,600 15,4009.40% 2.77% 10.38% 11.66% 4.87%9,700 12,500 14,500 16,100 15,700 20,100 8,200 10,600 14,000 8,800 11,300 20,300 9,800 11,800 16,9005.28% 3.75% 7.17% 5.64% 6.65%Engineering8,100 10,400 13,700 12,600 15,600 19,700 10,800 12,400 15,100 8,900 11,300 16,600 10,400 13,700 19,1004.65% 2.86% 1.60% 4.57% 9.78%13,400 16,800 20,700 18,300 24,400 37,400 14,700 19,600 27,300 14,000 19,900 29,600 17,700 25,200 36,6009.19% 2.46% 4.82% 8.89% 9.65%Sales ExecutiveMarket Research ExecutivePromoter8,200 10,900 19,500 11,900 15,600 26,200 11,100 14,100 21,000 10,200 14,400 23,300 11,700 16,900 28,2006.61% 9.40% 2.97% 8.30% 8.85%9,600 10,800 15,300 12,500 17,300 23,600 9,400 9,300 14,400 8,900 13,200 19,400 8,500 12,600 22,100.76% 4.88% 9.85% 3.58% 7.65%12,900 14,300 20,200 13,600 18,100 30,300 12,000 15,200 22,200 9,400 13,100 20,500 11,800 18,900 26,9006.17% 9.22% 10.25% 3.78% 3.33%Sales and MarketingIT ExecutiveSystem Administrator8,000 12,700 22,400 14,800 21,200 34,500 8,900 14,600 26,800 13,000 16,800 32,800 10,800 14,800 31,0006.68% 4.65% 8.65% 2.56% 8.61%12,000 18,400 30,500 17,200 24,600 41,300 17,200 20,400 33,100 15,500 22,700 33,900 15,800 29,700 43,0007.05% 4.83% 5.32% 7.37% 3.53%TechnicianAssistant Engineer6,100 9,000 12,100 7,400 10,500 14,600 7,500 8,900 11,000 6,700 10,100 13,400 7,200 9,700 14,5005.47% 7.76% 2.76% 3.33% 6.88%9,300 13,300 18,600 12,200 15,400 24,400 11,000 14,400 20,900 12,200 14,800 21,700 11,400 15,900 25,4004.45% 3.55% 4.65% 4.99% 8.65%11,400 15,700 21,800 12,700 18,300 27,600 11,500 17,500 26,000 13,800 18,300 27,100 14,400 22,800 35,5004.59% 4.65% 9.47% 10.53% 5.88%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8HRExecutive AssistantHR ExecutiveHR Officer11,200 15,800 23,800 11,900 17,600 28,200 8,300 11,900 18,200 10,100 14,500 22,500 10,800 15,600 25,7006.74% 4.39% 5.29% 6.39% 3.43%11,500 16,500 22,100 14,200 20,600 28,400 11,100 17,200 23,200 12,200 18,800 24,300 13,300 19,600 27,2008.16% 5.69% 10.94% 2.76% 6.47%13,200 17,200 27,500 16,100 21,300 32,600 15,400 21,600 28,400 18,500 22,800 31,000 19,900 24,700 43,0004.57% 4.88% 2.76% 10.37% 3.64%Blue CollarPacker BoyOffice Assistant SupportDelivery Personnel5,300 6,000 9,100 7,500 9,000 12,900 5,000 7,200 10,400 5,100 6,100 9,300 6,300 7,800 10,9004.87% 2.79% 5.65% 4.43% 7.47%5,300 7,900 10,600 7,000 9,400 12,900 5,600 6,700 9,400 6,000 10,000 11,800 4,400 5,300 8,7005.25% 7.14% 6.88% 10.35% 6.47%6,600 9,900 11,700 5,700 11,100 14,600 5,500 8,400 11,300 7,400 10,400 13,300 8,000 11,000 14,0003.76% 2.99% 8.79% 4.65% 5.54%IT
  • 51. 51RetailHyderabad0-2 2-5 5-8Kolkata Mumbai PuneAccountsAccounts AssistantFinance ExecutiveFinance Advisor8,000 13,500 19,100 11,100 14,200 20,100 8,600 12,800 21,200 7,900 12,000 18,1008.59% 8.66% 9.57% 8.85%13,500 20,000 34,900 12,000 17,800 42,700 12,500 22,900 37,100 12,700 17,700 37,3007.58% 9.63% 12.83% 10.83%17,800 23,100 44,300 18,200 26,500 45,600 19,000 28,500 52,900 20,600 31,500 43,6002.36% 6.80% 5.84% 6.15%Administration/OperationsOffice AssistantStore KeeperSupervisorSupport ServicesCustomer Service ExecutiveCustomer Care Executive7,200 11,500 16,600 6,800 9,800 15,300 9,900 16,000 23,100 8,000 12,400 21,5004.28% 7.47% 6.75% 7.82%9,500 13,100 18,800 9,600 12,800 17,800 11,900 16,900 27,500 11,200 17,300 26,5003.65% 3.46% 8.47% 9.45%Engineering10,000 11,800 14,000 9,100 13,700 18,700 11,900 15,700 22,900 11,100 15,800 22,7009.26% 8.74% 7.58% 5.43%15,200 21,500 31,700 13,600 18,800 31,400 16,400 22,500 34,100 15,000 20,500 32,3008.64% 9.24% 8.55% 4.45%Sales ExecutiveMarket Research ExecutivePromoter10,500 16,800 28,000 10,400 16,100 27,200 11,500 18,500 33,200 9,000 14,200 23,9001.76% 5.39% 5.88% 7.93%8,500 10,800 20,800 7,900 11,000 18,200 7,500 11,000 20,200 8,600 10,100 19,1004.65% 5.83% 7.14% 6.79%11,400 14,800 23,500 8,200 12,800 21,300 13,300 16,300 25,500 11,100 13,300 20,5004.64% 2.65% 4.65% 8.75%Sales and MarketingIT ExecutiveSystem Administrator10,300 18,700 30,000 10,400 14,700 26,300 12,700 17,000 31,100 11,100 17,100 27,6003.53% 11.65% 3.65% 6.47%17,300 22,000 38,500 14,500 21,200 34,600 17,000 28,200 46,400 15,800 26,100 43,3006.45% 8.40% 3.81% 8.93%TechnicianAssistant Engineer7,200 11,000 14,200 7,300 10,200 16,500 8,000 11,500 15,500 7,800 11,000 14,2002.68% 10.67% 3.94% 3.65%8,600 11,900 22,000 9,700 12,000 20,400 11,300 15,300 25,700 12,400 18,700 27,9003.65% 8.47% 9.67% 5.68%13,800 18,000 26,300 13,600 17,000 27,300 15,700 22,300 32,000 12,800 17,400 28,2005.55% 3.59% 8.76% 3.58%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8HRExecutive AssistantHR ExecutiveHR Officer11,900 17,900 25,200 9,700 14,000 23,900 9,400 16,700 29,500 9,700 14,000 26,10010.63% 6.25% 6.39% 1.96%12,300 19,900 28,500 12,900 18,100 27,400 14,700 22,000 30,700 12,300 19,700 28,1009.75% 4.43% 2.24% 6.85%13,400 18,400 28,000 14,300 19,300 26,800 17,800 24,800 41,500 16,500 21,000 32,4003.77% 4.74% 9.65% 6.65%Blue CollarPacker BoyOffice Assistant SupportDelivery Personnel5,200 7,900 10,100 5,600 7,800 10,000 6,600 7,900 10,800 5,600 7,000 10,5004.64% 7.51% 10.55% 6.85%4,600 6,800 9,900 5,000 6,500 10,400 7,000 9,400 11,300 4,900 7,700 10,30011.48% 11.45% 6.64% 2.68%7,400 9,900 13,000 7,000 8,600 13,800 9,200 11,100 14,600 6,800 8,900 12,6004.76% 8.75% 8.55% 5.16%IT
  • 52. 52LongevityIncrement92.37% (~)6.25%(-)91.58% (+)8.49%(+)92.83% (+)10.22%(+)90.06% (~)6.13%(-)92.26% (+)9.79%(+)TASTechnical Assistant<62,200 - 69,800>RFERF Engineer<26,700 - 33,400>NMENetwork Monitoring Engineer<20,500 - 23,300>TNOTrainee Network Operations<35.000 - 40,300>TNO NME RFE TAS TEGProfileTelecommunicationsCity Profile SalaryMumbaiDelhiBangaloreAdministrative Executive56,60064,80041,300Top ProfilesFunctionalTransactional CommunicationRelationshipTEGTelecom Engineer<33,900 - 39,100>Telecommunication rewards its better-skilled well enough to reap across the board improvements and stability inlongevity. ‘Network Monitoring Engineer’, ‘RF Engineer’ and Telecom Engineer’ are paid out higher incrementrates compared with the past year and reciprocate with improved – substantially, in case of the latter two – andhigh longevity scores.‘Trainee – Network Operations’ and ‘Technical Assistant’ – the two relatively lower-skilled profiles – are rewardedat a lower rate than the past year, but stay put at already high longevity levels.The industry seems to have a better targeted approach compared with the previous two years and the results are,evidently, positive. It seems to be exercising a relatively subtler approach – and that seems only appropriate – inrewarding specialized, scarce, talent.Network ArchitectIT Executive 50,600Sales Coordinator6.57.05.37.01.86.03.37.03.36.55.66.07.37.03.58.01.56.05.56.0
  • 53. 53TelecommunicationAhmedabad0-2 2-5 5-8Bangalore Chandigarh ChennaiAccountsPurchase ExecutiveAccounts AssistantAccounts Executive9,700 12,100 17,300 14,800 19,500 26,700 11,100 14,300 20,900 10,700 16,100 22,4003.59% 7.45% 4.57% 3.79%11,200 14,500 19,400 12,700 19,300 31,500 10,100 16,600 20,400 13,700 19,100 32,2002.08% 10.44% 6.15% 8.94%12,500 16,100 23,300 12,600 20,400 31,800 11,500 17,900 22,200 12,300 20,800 31,8005.61% 2.78% 4.63% 4.45%Administration/OperationsAdmin OfficerOperations CoordinatorAdmin ExecutiveSupport ServicesTele Research ExecutiveCustomer Support Executive9,700 11,700 16,800 10,300 14,400 22,600 9,700 11,500 16,600 9,800 12,900 16,0005.25% 7.44% 9.04% 7.27%9,600 12,600 19,600 13,300 17,400 24,600 10,700 17,600 23,700 13,400 18,600 23,0009.75% 6.62% 5.58% 5.77%11,000 16,400 24,100 15,500 22,200 29,700 12,800 17,600 27,000 14,000 17,600 24,8008.67% 2.24% 3.13% 2.82%15,500 19,900 30,600 15,500 25,200 34,900 - - - 15,300 23,000 30,6005.05% 6.22% - 4.69%Sales ExecutiveRelationship ExecutiveSales Coordinator9,600 13,000 17,900 9,100 15,700 22,300 9,300 11,200 17,600 8,400 13,200 19,2005.63% 8.79% 5.85% 4.95%11,700 15,500 26,200 16,500 21,900 34,400 12,100 17,000 26,700 10,100 17,700 22,4004.58% 7.54% 7.43% 3.28%14,300 18,700 30,400 19,800 25,000 42,300 14,800 21,900 34,600 16,900 23,300 38,1006.04% 8.31% 1.62% 5.71%Sales and MarketingRecruitment ExecutiveHR Executive10,100 13,300 21,700 10,900 16,000 27,500 11,100 14,600 21,500 12,000 15,000 25,9006.40% 8.96% 7.43% 2.51%8,100 11,900 20,400 15,100 17,100 32,400 13,600 14,000 25,900 13,300 16,500 26,3004.36% 8.53% 6.35% 3.15%13,200 16,800 23,000 15,200 24,000 35,700 15,300 20,100 33,000 16,100 19,100 27,8008.07% 4.10% 8.04% 9.36%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8HRTechnicianTesting EngineerFM Engineer9,000 11,200 16,700 12,300 16,500 23,500 10,400 13,400 18,900 10,900 14,800 24,2007.47% 9.35% 11.99% 8.33%10,100 14,300 22,600 15,800 20,200 31,400 12,400 17,500 23,100 13,500 19,600 28,8008.79% 3.25% 5.78% 9.86%12,200 21,300 30,200 16,000 26,900 39,700 13,200 22,800 32,400 14,200 23,300 35,60010.33% 2.08% 2.94% 5.59%Blue CollarOffice Assistant Support5,700 7,700 10,600 10,100 11,700 14,000 7,200 9,800 12,900 8,400 10,600 12,2004.66% 8.54% 9.13% 3.27%EngineeringTrainee Network OperationsNetwork ArchitectIT Executive14,900 - - 29,300 - - 17,700 - - 23,300 - -5.62% 4.95% 12.50% 6.09%13,600 21,400 33,300 19,000 28,500 56,600 14,100 24,000 45,700 15,900 23,200 43,6004.93% 10.49% 6.42% 8.40%14,800 19,400 28,300 19,300 24,700 46,300 12,600 22,200 41,400 16,300 22,200 38,9003.69% 3.88% 9.58% 1.96%IT
  • 54. 54TelecommunicationDelhi0-2 2-5 5-8Kolkata Mumbai PuneAccountsPurchase ExecutiveAccounts AssistantAccounts Executive15,400 20,400 31,100 13,700 19,600 26,000 15,000 18,300 31,500 14,100 19,000 30,5009.64% 7.58% 4.56% 3.26%14,500 22,200 37,800 14,300 22,100 29,600 16,000 24,200 35,800 12,900 17,300 30,7003.84% 5.90% 5.36% 9.18%15,200 21,100 35,600 16,600 24,900 29,400 17,100 26,700 37,700 14,900 20,700 34,8002.92% 4.60% 3.89% 4.54%Administration/OperationsAdmin OfficerOperations CoordinatorAdmin ExecutiveSupport ServicesTele Research ExecutiveCustomer Support Executive12,200 16,800 22,800 11,100 18,100 23,300 13,600 19,500 24,600 12,900 18,500 23,2008.81% 5.26% 4.11% 4.66%14,400 20,900 29,300 11,900 21,600 25,300 15,000 23,500 30,300 13,200 17,800 24,5008.61% 5.66% 8.47% 7.70%14,700 19,300 28,800 12,700 18,300 25,800 16,600 22,400 38,500 14,500 20,800 35,4002.57% 7.91% 3.92% 9.86%18,400 26,000 36,900 14,700 21,500 32,500 17,200 25,100 36,900 15,800 24,000 32,2006.97% 2.54% 8.72% 1.63%Sales ExecutiveRelationship ExecutiveSales Coordinator11,800 16,300 26,600 8,900 15,100 23,700 9,300 15,700 27,000 8,500 13,200 23,5003.96% 5.24% 5.94% 5.60%17,200 24,700 33,700 10,500 15,200 26,100 12,100 20,400 34,500 12,000 13,100 24,7005.17% 9.14% 9.88% 10.33%18,200 29,900 49,100 12,500 20,400 35,500 14,900 22,300 43,400 13,800 22,300 42,1004.37% 9.54% 4.90% 9.41%Sales and MarketingRecruitment ExecutiveHR Executive14,200 20,400 35,000 10,800 18,300 25,800 15,800 22,100 37,700 14,900 20,800 33,6003.07% 4.40% 7.45% 8.05%15,000 19,300 34,100 8,200 12,900 25,900 17,900 25,600 37,200 18,700 26,500 34,7009.66% 7.26% 10.45% 6.48%16,300 21,300 39,000 14,600 22,200 35,200 18,100 26,300 41,300 19,600 25,900 36,2009.23% 4.97% 12.21% 7.35%0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8HRTechnicianTesting EngineerFM Engineer8,600 11,100 22,000 11,300 16,000 23,900 12,200 16,400 24,400 12,200 15,700 22,4005.65% 9.56% 5.26% 4.27%16,400 21,500 32,700 15,100 20,500 24,900 17,200 22,200 32,500 13,000 20,000 27,9003.05% 5.01% 4.63% 4.48%14,500 21,700 36,200 16,800 22,300 35,700 18,400 26,300 38,000 16,100 24,200 33,4003.37% 2.42% 8.33% 6.18%Blue CollarOffice Assistant Support10,400 12,500 14,300 9,800 11,600 13,600 10,000 12,600 14,300 9,700 13,000 16,2005.25% 10.56% 8.33% 9.80%EngineeringTrainee Network OperationsNetwork ArchitectIT Executive23,700 - - 22,700 - - 23,400 - - 22,500 - -4.82% 8.51% 5.84% 2.62%16,800 27,700 54,300 14,800 25,800 51,100 17,200 25,900 51,200 16,500 26,600 50,2005.21% 5.22% 6.03% 5.85%15,200 25,600 42,600 14,000 26,900 42,500 20,000 25,000 50,400 18,400 23,300 41,4002.45% 6.17% 5.25% 9.53%IT
  • 55. ICP ICP Name ProfileAASABCACEACMACTADAADEADMADRADSAHPAMRASEASKBANBDEBEXBOEBPRBSACAECCECCHCHECHFCLECLRCMACMECMTCRACAD EngineerCustomer care ExecutiveCQL ChemistChemical EngineerChefCollection ExecutiveCluster EngineerCommercial AssistantCommercial ExecutiveLine ChemistCrop AdvisorCounter Sales ExecutiveCustomer Service ExecutiveCashierCSTCSECSHCSSDANDBADDSDEODFMDOEDPEDVRDSEAccount AssistantAdministration Back office coordinatorAccountantAC MechanicAgro ChemistAdmin AssociateAdministration ExecutiveAdministration ManagerAutocad EngineerAdministrator AssistantAdmin HelperAccounts ManagerAssistant EngineerAdmin cum store keeperBusiness AnalystBusiness Development ExecutiveBilling ExecutiveBack Office ExecutiveBrand PromoterBranch Servicing AssociateCustomer Sales SpecialistData AnalystDatabase AdministratorDoor to Door SalesData Entry OperatorDraftsManDocument ExecutiveData Processing ExecutiveDriverDesign EngineerHandle petty cash, maintain accounts, bills, handle daily banking transactions, prepare bank reconciliation statement, sheetusing Tally / any other accounting packages. Generate statement of accounts / balance sheet using Tally / any otheraccounting packages.Coordinate for travel arrangements, logistics, arrange meetings, floor keeping, organising events and so on.Analyze Financial information, prepare financial reports to determine or maintain record of assets, liabilities, profit & loss, taxliability. Advice management on accounts related issues.Install, maintain and repairs refrigeration equipment & air conditioning system.Conduct qualitative and quantitative chemical analyses or chemical experiments in laboratories for process control. Developnew products for Agro industries.Attendance management, track the receipt of stock, tracking bills being received for reimbursement & other adminoperations.Provide support such as purchasing the stationeries, making travel arrangements, keeping a track of incoming and outgoingmails, handling guets, visitors, organising meeting and conferences with all the facilities.Plan, managing facility activities, relationship with vendor such as transport providers, cafeteria and sports/recreation,planning & Execution of training, documentation.Plan, design & develop detailed machine drawing, converting the layouts into isometric drawing in AutoCAD.Coordinate for transport, hotel bookings, purchase orders, ensure cleanliness, taking care of logistics, floor keeping &filing.Maintain files, all other official documents & coordinate for office facilitation, handle all correspondence.Finalize accounts, handling income tax / service tax / handling accounts / statutory responsibilities / audit queries.Budgeting, finalisation of account books, PF, ESIC, ROC work, Book Debts Statement etc.Assist chief engineer in day-to-day duties and keep informing on equipment maintenance & operating procedures. Ensurethe mechanical, electrical and plumbing systems are properly maintained.Manage the store, maintain cleanliness, products. Documentation of receipt, storage and issue of materials, maintainingincoming / outgoing stock ledger, ensuring proper inventory control, preparing monthly stock statement etc.Help the organization to improve its functions and activities in order to reduce overall costs, provide more efficient use ofresources, and better support for customers. Bring focus to the process, rethink end-to-end activities that create value forcustomers, while removing unnecessary, non-value added work.Achieve specific revenue targets set for products / services assigned. Coordinate & ensure pipeline building and opportunitygeneration for specified product / services, prepare marketing collateral, pre-sales and post sales support, making businessproposals, presentations to the Clients & relationship building.Ensure the services provided to the customers are billed completely, accurately and in a timely manner, daily stockmaintenance, generate daily / weekly / monthly invoice, handle transaction and maintain documents such as customermaster file, customer data etc.Deal with incoming and outgoing post, maintain stationary supplies, type letters, update computer database, filingdocuments, using office equipment such as printers, photocopiers and fax machines, managing diaries.Promote products, increase brand awareness, demonstrating product features and so on either at the counter / field.Provide service to internal branch clients by interfacing with management, managing the relationships with assignedfinancial advisors, coordinate with the operations function, and performing administrative dutiesDesign and prepare drawings using AutoCAD for various Engineering Projects.Interact with customers, maintain records of customer interactions and transactions, assess the validity of the complaint,provide information in response to queries about products / services, handle and resolve escalations.Conduct qualitative and quantitative chemical analyses / chemical experiments in laboratories for quality or process control.Develop new products & knowledge.Devise processes for manufacturing chemicals and products, by applying principles and technology of chemistry, physics,and engineering.Cook various cuisines, present food attractively, manage the kitchen, directing the work of other kitchen workers, estimatefood requirements and order food supplies.Raise invoice, contact customers / clients to ensure payment, post amount to customers account, maintaining records ofcollection and status of accounts.Responsible for smooth operation of network which includes installation of new sites and monitoring sites, maintenance andtroubleshooting.Prepare daily and weekly reports, liaising with suppliers and explaining errors and the process followed to resolve them,recharging customers where required and working closely with the finance and production team.Handle central excise, taxation, VAT, commercial negotiations, invoicing, billing and so on.Conduct qualitative and quantitative chemical analysis or chemical experiments for quality or process control or to developnew products and carry out tests based on new projects and materials.Advise customers / farmers about various methods to get the best crop, inform the usage of different agro products to getbetter results in the field.Sell products / services to the customers / walk-ins and convince them to buy at the counter and handle customersescalations.Interact with customers through telephone, clarify their queries, suggest products & generates reports.Collect money, make bills and maintain records.Offer exceptional sales presentations and product knowledge information, provide technical assistance and / or makeadditional product recommendations.Enter alphabetical / numerical data, check for errors and analyze the data given, also perform data clean ups and preparepresentations as per the instructions.Plan, build and maintain computerized information systems according to the employers requirement.Sell products by visiting houses, going out on field & generating leads.Provide back end support for various functions by entering data into the electronic system.Work on the Engineering projects by using engineering design software and generating drafts / designs as per projectrequirements.Collect & dispatch various documents required by the company by going to the customer’s house or office.Analyze and process data, generate reports as per requirements. Prepare client and internal reports on daily, weekly andmonthly basis. Responsible for analyzing data of a complex product database & running a large volume of accurate marketreports. Check data for errors and handling any queries.Drive heavy vehicles such as bus, lorry, truck, tempo etc to transport passengers or heavy goods from one place to anotheraccording to the scheduled distance or destination. Ensure the vehicle with fuel, oil, water, lights, brakes etc.Develop and design of new products, components, and / or systems. Adapt existing designs for new models and redesignscurrent productsPROFILE LIBRARY55
  • 56. ICP ICP Name ProfileDVPDLPEDFEEGELEEVMFLPFMSFNAFOSFPLFPRFSEFPTHDEHERHIPHKRHPSHCDHRSHUKHWEIIEISDISRISSITAITEITOITRDeveloperDelivery PersonnelEngineer - DraftsmanElectrical EngineerElectricianEvents ManagerFinance Loss Prevention OfficerFarm SecurityFinance AssistantFeet on Street salesFinancial PlannerFinance ProcessorField Support TechnicianField Sales ExecutiveField Service TechnicianGraphic DesignerHelp Desk ExecutiveHR Executive - Employee RelationshipHealth Insurance PromoterHouse KeeperHealth Promotion SpecialistHR CoordinatorHR AssistantHouse Keeping AssistantHardware EngineerIT installation ExecutiveInshop DemonstratorInsurance Sales RepresentativeIn-Shop SupervisorIT AdministratorIT EngineerIT OrganizerIT TraineeIT SupportIT TrainerJob InspectorLoan AdvisorLab AssistantLoader & PackerITSITTJIRLADLBALRPMASGDRFSTMarketing AssistantDTE Desktop Engineer To maintain and enhance the competitive status of the Company’s products.Provide analysis of quotations and sales orders to determine technical and economic feasibility.Deliver the product to the customer / clients on schedule, collect acknowledgment for the same.Work on engineering projects by using engineering design software & generate drafts as per project requirement. Andensures the final product should be as per the approved design.Work with Electrical Networking system, design electrical lay outs, handle projects, coordinate with internal and externalteams for execution of the project.Install electrical wiring, electrical fixtures and underground cable, maintain, repair and replace electrical devices. Identifyand solve electrical problems regarding electrical connections.Manage the events by studying the intricacies of the reasons for the event, identify the target audience, devise the eventconcept, plan the logistics and coordinate the technical aspects before actually executing the modalities of the proposedevent.Understand the situation / need, finding the best possible mortgage rate available in the market. Educate the customer aboutloans, debt consolidation alternatives, personal finance and debt management solutions available.Protect property, assets, or people by maintaining a high visibility presence to deter illegal and inappropriate actions, keep arecord of visitors, observe fire or disorder and take actions accordingly.Assist the Finance Manager with financial and accounting functions of the groups various divisions.Door to door sales of products.Interview clients to determine their assets, liabilities, cash flow, insurance coverage, tax status, pension plans, securities andreal estate. Develop financial plans / advice for individuals and businesses.Process financial data, to include verifying, coding, posting various customer requests. Adhering to bank and regulatorypolicies and procedures is critical to providing high quality service.Performs proficient troubleshooting and repair of hardware and network related issues on site at client facilities (includestravel time). Coordinates repair in a time efficient and courteous manner to minimize disruption in system utility and earnexcellent customer satisfaction.Generate the leads, sell products / services to the customers and convince them to buy the same on the field. Arrange salesdemonstration and documentation, achieve targets.Interact with customers to analyze problem situations pertaining to breakdowns of equipment and make recommendationsregarding repairs. Also perform scheduled maintenance on equipment for contracted customers according to maintenancepolicies and procedures.Design or create graphics to meet specific commercial or promotional needs, such as packaging, displays, or logos. It mayinvolve the use of a variety of mediums to achieve artistic or decorative effects, creating designs, concepts, and samplelayouts based on knowledge of layout principles and esthetic design concepts.Attend the customers, clarify their queries, guide them and handle escalations on services / products.Plan, direct, and coordinating human resource management activities of an organisation to maximize the strategic use ofhuman resources and maintain functions such as employee compensation, recruitment, personnel policies and regulatorycompliance. Administer compensation, benefits and performance management systems, and safety and recreationprogrammes.Promotes Health insurance to the customers & sell according to the target assigned.Supervise the work of the team involved in cleaning all the rooms, laundry work etc. Inspect and patrol all the house keepingareas frequently to check and confirm the standard of the quality. Ensure maintenance and upkeep of various carpets,flooring and employee uniforms. Assign responsibilities to the team members, create a roster, keep a track of attendance.Help people to improve and increase control over their health by planning, ensuring the implementation and evaluate policiesand development of community strategies, local strategic partnerships and health alliances to promote health care within aspecialist setting, relating to a specific issue, or within a particular population. Committed to track inequalities in health andpromote antidiscriminatory practice.Coordination of all the HR activities like recruitment, performance appraisal, salary structure & bonus etc. recruitment,performance management, statutory compliance employee training, policy development and documentation, employeerelations, employee communication, compensation and benefits mgt, employee safety, welfare, wellness & health; &employee counseling.Screen candidates, send the data to the next level of interview, verify calls and handle joining formalities. Responsible for theStatutory & Compliance activities in the HR department.Wash dishes and clean the place by sweeping, swobbing and dusting.Provide maintenance support for computer hardware, systems and related devices.Responsible for Software & Hardware installation activities.Handle general walk-ins to the showroom, explain about various features of the product, clarify, convince them to buy thesame, generate reports and coordinate with internal teams for sales.Sell Insurance products / services to the customers and convince them to buy at the counter / field and handle customersescalations.Manage the store, ensure cleanliness is maintained, products are delivered, ensure quick turn around, accuracy of items,quantity, quality, coordinate for the transport and so on.Maintenance of servers and equipment to ensure all remain online and optimised, trouble-shooting and fault repair,equipment contract maintenance & software and hardware upgrades, rollouts and project implementations.Develop and modify general computer applications software or specialized utility programs.Supervise the team operational activities, organize & ensures all the internal complaints are cleared with in the escalatedtime period. Plan & prepare for new softwares / hardwares which gives maximum output.Involve in day to day activities of IT related operational activities.Maintenance & Administration of trouble-shooting & fault repair, assist in upgrading software / hardware.Responsible for contributing towards the provision of end user training to one of the most critical areas of work for supportinga large IT project.Inspect various mechanical / auto parts, to check if they are made to the right quality level, visit vendors places, create anMIS of the same and provide quality certificate for further process.Understand customer requirements, find the best possible mortgage rate that are available, educate the customer aboutloans, debt consolidation alternatives, personal finance and debt management solutions.Drive lab growth, coordinate, analyze and work with multiple teams of a project and to identify, develop and implement labimprovement opportunities.Loading & unloading equipment onto delivery vehicles & inventory control. Loading vans, scanning packages and movingcrates with heavy lifting involved.Organize and coordinate trade shows, seminars, events, coordinate the daily events, assist in developing promotionalstrategies and product development.PROFILE LIBRARY56
  • 57. ICP ICP Name ProfileMarket Development OfficerMREMECMEGMMCMORMRTMTRNERNMEOASOFSOPEORCOPRPCAPCMPEGPRTPERPJOPKBPRAPEXPRMPROPMTPRSPSEQANQATQFMQLIRATRCPRECREXRFERGGMDOMedical RepresentativeMechanicMechanical EngineerMotor MechanicMachine OperatorMarket Research ExecutiveMeter ReaderNetwork EngineerNetwork Monitering EngineerOffice Assistant SupportOffice AssistantOperations ExecutiveOperations CoordinatorOperatorPacking AssistantPurchase ManagerProduction EngineerPurchase ExecutiveProject EngineerProject CoordinatorPacker BoyProcess AssociateProduction ExecutiveProgram ManagerProject OfficerPromoterProduction SupervisorProject & Service EngineerQuality AnalyserQuality TechnicianQuality ForemanQuality InspectorResort AttendantReceptionistRecruiterRetail ExecutiveRF EngineerRiggerMIS CoordinatorMCRSupervise, plan, coordinate the activities and operations of the management information systems within the assigneddepartments, to coordinate assigned activities with other divisions and outside agencies; and to provide complex staffassistance to the assigned manager.Work on sales and marketing methods, and help in promoting a portfolio of products to wholesale and retail customers, atlocal, regional and export levels. Able to maintain strong customer relationships, both administratively and interpersonally,and will be able to provide input to on-going product design.Meet doctors and provide details about the medical products, meet chemists for secondary sales orders.Repair machines / automobiles based on the instructions given by the superior.Understand the project, apply physical analysis for design, manufacture and maintain mechanical systems for varioussystems involved.Repair & service automobiles, trucks, buses and other vehicles based on the requirement.Will operate assigned stations and all other associated work including preventative maintenance, machine changeovers,making minor adjustments to maintain greatest operational efficiency, assist other mechanics, etc. Required to handleempty cases and other line problems, train other operators, perform best practice quality checks, watch for defectivematerials and perform any other related work in accordance with line quality.Compile the data collected by market research, collate the information on competition activities, draft and create marketingcollateral and blogs and other general marketing projects.Reads electric, gas, water, or steam consumption meters and records volume used by residential and commercialconsumers, walks or drives truck over established route and takes readings of meter dials. Inspects meters and connectionsfor defects, damage, and unauthorized connections.Install, maintain and support computer communication networks within an organization or between organizations to ensurethe smooth operation of communication networks in order to provide maximum performance and availability for the users.Troubleshooting and resolving Firewalls, WANs, LANs, DNS & network security issues.Monitor, maintain and support computer communication networks, ensure smooth operation of communication networks inorder to provide maximum performance and availability for the users, troubleshooting and resolving IT security issues.Duties include general clerical, receptionist and project based work. Answer telephones and transfer to appropriate staffmember. Coordinate and maintain records for staff office space, phones, parking, company credit cards and office keys.Setup and coordinate meetings and conferences. Maintain and distribute staff weekly schedules.Perform office work, handle stationary / Xerox / sending fax, visiting bank for deposits, and filing work, moving files etc.Prepare the monthly roaster of the work for various teams, maintaining relationship with both internal and externalemployees, correspond with customers or clients, monitor all processes, generate reports, implement policies andprocedures and so on.Maintain records, generate MIS report, coordinate with various teams, handle budgets, manage the internal communication,handle contracts and revenue orders. Ensure process adherence, generate monthly analytical reports, ensure quality of thedata, and handle escalations.Operate machines and maintain the same as per the instructions given by the supervisor.Pack items into bottles, wad seal and pack them onto a tray while doing shrink wrapping, pack them in cartons for dispatch tocustomers. Maintain the required library of packing materials.Plan, direct, or coordinate the activities of buyers, purchasing officers and related workers involved in purchasing materials,products and services.Handle the production team, plan materials for smooth production and ensure the products are delivered on time.Identify channels, receive quotation and issue purchase orders for the production and retail company requirement. Sourcing& costing of Bill of Material, negotiate with suppliers, component distributors & overseas vendors.Assist Project Manager in planning and execution of project plans at site. Liaison with all parties involved in the projectincluding local authorities, consultants, clients, subcontractors and suppliers. Attend site meetings and inspections, reportregularly on progress and monitor schedule.Provide support and supervision to projects, report directly to the Project Manager and work on a peer basis with other staff.Assist project managers and team members with daily tasks including client reporting and communications. Maintain andupdate data, site and project status in multiple databases for tracking and reporting.Packing the products according to the instruction given by the superior.Back end process & support to the internal teams for the systematic process flow by coordinating & executing the plan givenby the superiors.Work in the production line, operate machines and so on.Execution of assigned tasks and responsibilities for the projects, work in a team and manage people along project lines andtime lines, assist to capture and document planning and resources needs, coordinate events, operational integration andproject delivery.Plan, organize and manage resources to bring about the successful completion of specific project goals and objectives.Developing a project plan, includes defining and confirming the project goals and objectives, identifying tasks and how goalswill be achieved, quantifying the resources needed and determining budgets and timelines for completion.Promote products, create public interest / awareness, demonstrate product features for the purpose of buying the product.Supervise the production team for smooth flow & ensure the production equipments are well maintained by the operators toget better products.Service electronic equipments and interact with the customers to handle escalations.Investigate operational problems affecting production, bring in new methods and processes, handle the purchase andinstallation of new equipment, train and manage staff and prepare manufacturing manuals.Handle equipments, fix and maintain the quality of the same.Quality control and quality engineering to be used in developing systems to ensure products or services are designed,produced to meet or exceed customer expectations.Inspect various mechanical parts to check if they are made to the right quality level, visit vendors places, creates an MISreport of the same and provide quality certificate for further process.Take care of the customers, ensure all the services are provided, take their feedback, make any arrangements required,ensure the norms are followed.Handle inbound / outbound calls, maintain stationary records, make travel arrangements, fix appointments, general day today admin activities, maintain visitors registry (inward outward), attendance records etc.Screen candidates, conduct interviews and select personnel according to the job profile for various positions.Meet retailers and distributors to book, collect orders & handle all campaign activities.Design systems at broadcast facility, responsible for maintenance of the stations high power broadcast transmitter andassociated systems.Job would involve using pulleys, cable, and hooks attached to cranes to lift heavy objects such as steel plates, bundles of steelrods and drilling towers. Set up or repair rigging for ships and shipyards, manufacturing plants, logging yards, constructionprojects and for the entertainment industry.PROFILE LIBRARY57
  • 58. ICP ICP Name ProfileRDERSPSADSAPSCESCOSDASEASETSFOSGESLEHRCSOFSPASDVSPRSRASCASRESRMSTSSUPSVESYOTASTBRTCNTCRTDVTEGTMETMLTNOTRETSETSRUSMVOFWDSWHSResident EngineerResearch SpecialistSystem AdministratorSAP ConsultantSupply Chain ExecutiveSales CoordinatorSoftware AnalystSoftware Engineer AssociateService TechnicianSafety OfficerSite EngineerSales ExecutiveSourcing CoordinatorSales OfficerSupervisor - AdministrationSAP DeveloperSales PromoterService AdvisorSourcing AssociateShowroom ExecutiveService MechanicStore SupervisorSupervisorService EngineerSystem OperatorTechnical AssistantTerritory Business RepresentativeTechnicianTele CallerTractor DriverTelecom EngineerTele Marketing ExecutiveTeam LeadTrainee Network OperationsTrainee EngineerTele Sourcing ExecutiveTele Sales RepresentativeUnit Sales ManagerVigillance officerWeb DesignerWareHouse SupervisorRSE Relationship ExecutiveRSC Research Executive Get information of work done by IT Managers for research.Implement innovative marketing strategy and concept, liaise with clients, explain and build a brand name for theproduct/services in the market.Troubleshoot the network’s design and architecture issues, analyze network and device configurations, provide networkdesign leadership, assist in identify and building solutions & testing product features and functionalityResponsible for completing assigned tasks on time using proprietary and third party tools, ability to synthesize data intomeaningful information and then communicate it clearly to internal and / or external clientsHardware support, trouble shoot and problem resolution. Asset Management, evaluation of new technologies / products &system configuration group policies & installation of applications.Develop the vision and strategy for SAP. Manage the financial control for the cost centre, applying processes and controls torun an effective business.Establish management reporting for procurement, production planning, warehouse, inbound/outbound, budget vs actual,working capital and sales report & responsible for verifying supplier invoices for total supply chain.Monitor and supervise vendors, keeping a track of attendance, incentives, calculate monthly salaries and generate a reporton teams performance.Identify and trouble shoot, analyze & enhance the application performance by updating the software.Provide maintenance on existing code for products. Provide a third-tier of support for the products. Develop minorenhancements to features. Understand product architecture design. Participate in design and code reviews for productsthroughout, creating and maintaining department standards for software development best practices.Install and service security products at corporates, homes and construction sites.Help prevent harm to workers, property, the environment and general public.Day to day supervision of a team, ensure work is completed safely to a high standard and within agreed timescales, interpretconstruction drawings, schedules & specifications and implement the same in monitoring and construction.Work with the Marketing Director to develop new business, prepare proposals and quotations for supply of data and negotiateand win contracts.Responsible for the administrative coordination of activities within the Sourcing Department, ensuring compliance with thepolicy for procuring goods and services. Sourcing to assist with the administration and production of documentationrelating to strategic sourcing projects, management of departmental databases including preferred suppliers and suppliercontracts.Generate revenue from sales, meet clients, calculate incentives and so on.Supervise the administrative functions in the design & print unit including computerised costing and estimating operations.Assist with development, monitoring, maintenance and supervision of the production, administrative and financialinformation systems within the design & print unit, to ensure the smooth operation of all work.Creates and executes project work plans and revises as appropriate to meet changing needs and requirements, identifiesresources needed and assigns individual responsibilities. Manages day-to-day operational aspects of a project and scope.Reviews deliverables prepared by team before passing to client. Effectively applies methodology and enforces projectstandards.Promote products, increase brand awareness, demonstrate product features, either at the counter / field.Advise and consult customers on vehicle service needs and to have expertise in building customer confidence in their vehicleand the dealership. The job encompasses the proper satisfaction of customer and vehicle-related concerns, meetingpredetermined service objectives and the thorough and accurate performance of designated administrative activities.Contact candidates, understand the requirement and collect all the details required, explain the profiles and ensure walk-insof the candidate.Handle the clients, address their queries, responsible for profitability / productivity and handle the process.Service mechanics provide a wide range of preventative maintenance as well as service and repair work on automobiles andequipment, performs various precautionary procedures on all motor vehicles and equipment, including changing thevehicles oil, checking and changing tires, brakes, electrical systems, and fuel injection pumps.Manage the store, maintain cleanliness, products, documentation of receipt, storage and issue of materials, maintainincoming / outgoing stock ledger, ensure proper inventory control including statutory inventory compliances, preparemonthly stock statement.Monitor and supervise sales promoters / executives, keep track of their attendance, incentives, calculating monthly salaries,generate reports on teams performance & so onService equipments and resolve customer quires by replacing / repairing any internal spares.Enters data as per the required format with speed & accuracy in the electronic system.Provide a range of engineering & production support and maintenance management services.Business development in the entire region & handling sales team to achieve target.Works with various machines as per the instructions & ensure maintenance of the machine to work smoothly.Call customers / clients, collect data, validate the data base provided.Drive tractor in the field as per the instruction given by the supervisor.Test Telecom equipments, operations and maintenance of transcoders, performance checks of various modules andsubsystems.Make calls to generate leads with prospective clients and scheduling appointments.Monitor, mentor, retain & adhere to the standard process to increase the overall performance of the team.Ensure various systems are available to customers & employees, report problems to vendor service representatives whenoutages occur, ensure that corrective action is taken in a timely manner to restore various system services.Interact with the corporate customers. Submission of documents for approvals, interacting with the customers, fixingappointment & getting orders. Satisfying the customer needs by giving the details the product in a clear view. Storemaintenance, goods updation, involved in some quality related works.Sourcing & first level of screening to the CVs as per the profile requirement.Calls predetermined leads to proactively sell a product or service or solicit funds. Represents thier company or organization ina professional and courteous manner. Adds customer information into the database and updates information on returningcustomers.Identify sales channels, understand and keep a track of the market trends, creative promotions and building brand for theproduct / company in the market, travel to the locations and coordinate with the dealers.Monitor the function of BIS through regular and surprise visits to sensitive departments and review these from time to time,streamline procedures to stop corruption or mis-conduct, educate employees as a preventive vigilance measure.Design & Develop innovative web-based sites / pages.Supervise and coordinate activities of workers engaged in receive, transport , stack, order fill, ship, and maintain stockrecords in warehouse. Supervise label and casing or packing of materials or products.PROFILE LIBRARY58
  • 59. SalesDDSTMLFSEBDEMDOACECLEBSAMCRHRCOffice ServicesELEEDFPERSVEEngineeringDVROPRMECBlue CollarDTEITESDVSADITDoor-to-DoorTeam LeadField Sales ExecutiveBusiness Development ExecutiveMarket Development OfficerElectricianEngineer-DraftsmanProject EngineerService EngineerDriverOperatorMechanicDesktop EngineerIT EngineerSAP DeveloperSystem Administrator0-2 yrsUnified Industry Salaries - UIS(Rs. /pm)2-5 yrs 5-8 yrsAccountantCollection ExecutiveBranch Servicing AssociateMIS CoordinatorSourcing Coordinator8,80011,80010,10013,90012,60010,50016,20013,40018,20016,40015,30024,60021,70040,10026,90013,80012,30011,60015,50016,10022,50016,30017,30019,70021,60047,50022,80020,70033,20030,60010,60016,20016,50015,20014,40023,70023,70018,30024,30035,50033,20036,2008,5006,6008,60010,7009,60011,20015,30013,80017,30013,80015,60019,40022,10017,90022,70031,60026,50027,40031,40050,30040,200NATIONAL INDEX
  • 60. info@teamlease.com1800 2666777www.teamlease.comFor more information2013SalaryPrimerJamshedpurKalolKathwadaKeralaKolkataKorbaLucknowMohaliMulundMumbaiMysoreNagpurNew DelhiNoidaPanipatPatnaPunePuriRaipurRatlamShimlaThaneUdaipurUluberiaVadapalanaiVadodaraVascoVashiVishakhapatnamAhmedabadAmritsarAmrohaBehalaBengaluruBhandupBhliwaraBhopalBhubaneshwarBijnorBilaspurChandigarhChennaiChhatralCoimbatoreCuttackDehradunDeoriaDhampurDhenkanalDomjurFaridabadGhaziabadGorakhpurGurgaonHyderabadIndoreJaipurJalgaon