Management Information Systems Course Instructor Deepika Arora
Information systems (IS) are used in almost every business.
Service industries like education, travel, insurance, finance, IT/ITes etc cannot work without information.
ATM’s at banks, Kiosks with touch screens and clerks scanning our purchases using bar codes are few examples of IS been used every hour.
Central network alerting farmers about farm crops and pests, providing updates on weather and soil condition and pricing of grains…..
In Italy, a consortium of cheese makers uses IS to track when and where cheese was produced, how did it look and tastes and what will it cost.
Major Fortune 500 companies spend more than $1 billion per year on IS
No matter in what profession you are, you can always use IS
Attendance Criteria – 75% (NO COMPROMISES!!)
You are expected to be class on/before scheduled time. You will be allowed to enter in class in first 10 minutes of lecture. After that you are welcome to class but would not be awarded attendance.
Make sure you are not absent on Presentation day or Activity day or case study discussion day or tests. Zero marks would be awarded to absentees.
You’ll be informed well in advance about the important deadlines.
DO NOT COPY ASSIGNMENTS. All the copied assignments and master assignment would be straight away cancelled
Grading For Course(100) MSE 20 marks Assignments 20 marks 2 * Hourly Tests 15 marks Presentation 10 marks Participation in Case Studies and Activities 15 marks 20 marks End Sem VIVA & written Exam
D.P Goyal, Management Information System, MacMillon
Stair & Reynolds; Principles of Information Systems, A Managerial Approach
Laudon & Laudon, Management Information Systems, Managing The Digital Firm
James O’Brien, Management Information Systems
Post, Management Information Systems, Irwin/McGraw-Hill
L M Prasad, Usha Prasad , Management Information Systems, Sultan Chand & Sons
G B Davis, M H Olson, Management Information Systems – Conceptual Foundations, Structure and Development, Tata McGraw Hill
Discovering information system By Jean Paul Van Belle
Online Resources http://www.lib.umd.edu/groups/learning/Decision-MakingModel.pdf http://www.the-intuitive-self.org/scripts/frameit/author.cgi?/website/author/memoir/supplements/decision_techniques.html Explain modal of decision About decision making Techniques http://www.ii.metu.edu.tr/~ion501/demo/21.html http://www.wisegeek.com/what-is-dbms.htm Different types of IS with examples Website containing various articles regarding DBMS http://ist.uwaterloo.ca/as/iststructure.htm http://yourdon.com/strucanalysis/wiki/index.php?title=Chapter_9 Structure Data Flow diagrams http://www.yourtechtv.com/viewVideo.php?video_id=92&title=What_is_ERP_ http://www.ibspublishing.com/index.cfm?section=sample&action=view&id=11765 ERP video Bank Case Study
Sub Module 1:Introduction to Information systems (Week 1 - Week 3)
Concepts like Data, Information, Types of Information, Definition, Significance, Components of IS, IS in organizations, IS & organizations & management & strategy.
Introduction to MIS, Characteristics, Components & Importance, Challenges, Different types of MIS uses, Functional Aspects
Cases - Reebok International, Bank of New York: Mainframes or Distributed Systems, American National Insurance Speeds Information to Customers with MIS and BPM, Information System in Restaurant, Overhauling the Information Systems Environment, SystemX Inc. Withdraws Rs. 1 Billion SoftGuide Acquisition Offer
Assignment 1 in Week 1
Sub Module 2: Decision Making (Week4 – Week 5)
Simon’s model of Decision Making, Structured & Unstructured Decisions
Introduction to DSS, Types of DSS, Components of DSS, Uses and Challenges of DSS
Cases - The George Washington University Data-Driven Decision Support Project, Pfizer uses Alphablox Web-based platform to create Sales Analysis Decision Support application
Assignment 2 in Week 4
Sub Module 3: Database Management (Week 6 –Week 8)
Overview of Database Management Systems, Objectives, Role, Advantages & Disadvantages of DBMS, SQL, Uses of Database for Integration across Functional Areas, Database Applications
Cases – Motorola’s Biometrics Solutions Require Large Self- Managing Database, The George Washington University Data-Driven Decision Support Project
Assignment 3 & 6 in Week 6 & 7
Sub Module 4: Systems Analysis & Design (Week 9 – Week 12)
SDLC – System Development Life Cycle, Software Development Models
System Analysis: SRS, DFD, DD, Decision Tables
Design Methods, Detailed System Design, Design Documentation, BPR (business process re-engineering)
Cases - Discovery Communications Digs Out of Mountains of Documents, Overhauling the Information Systems Environment
Assignment 4 in week 9
Sub Module 5: Managing the Digital Firm (Week 13- Week 16)
E-business, E-commerce & M-commerce
Introduction to ERP, SCM, CRM, Knowledge Management
Security & control
International Information Systems
Cases - Security Loopholes, System Failure!, Web Portal Benefits, The 2004 Athens Olympics Network: Faster, Stronger—and Redundant, Aviall Inc.: From Failure to Success with Information Technology
Assignment 5 in Week 15
Study of MIS in Retail management
Study of DSS in Manufacturing organisation
Critical Assessment of Supply chain management in McDonalds. -
CRM-for building closer relationship with customers in Insurance Sector In India
ERP –the business backbone
Security management of IT in Indian BPO’s/IT companies
Security, ethical and social challenges of IT in Indian markets