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Strategic Analysis on:
SQUARE Pharmaceuticals LTD.
SQUARE Pharmaceuticals Ltd
Dedicated toadvancedtechnologies
Acknowledgement:
All our gratitude goes out to our honorable course instructor Ms. Tamanna Parvin Eva, for
providing us the opportunity to work on this term paper and gain a real life experience and
knowledge about the competitive business world we need to prepare ourselves for.
The completion of this term paper has been possible due to the participation and co-operation of
all four members, among whom, Samiur Rahman was unfortunate to be unable to participate any
further due to an accident, we pray for a speedy recovery.
We lastly would like to express our appreciation towards East West University for providing us
with the environment that allows us to be better human beings. We are grateful to East West
University for its highly qualified faculty members who are liberal enough to overlook our
mistakes and help us rectify those mistakes.
Letter of Transmittal
2nd December, 2014
Ms. Tamanna Parvin Eva
Senior Lecturer
Department of Business Administration
East West University,
Aftabnagar, Dhaka.
Honorable Madam,
It is our great pleasure to submit the repot of Square Pharmaceutical Ltdto you. We have
prepared this report, as a part of the course Principles of Management (MGT 101). To make this
report up to the standard we tried our best to fulfill the requirements by implementing the
knowledge we have gather from the course and attempted to keep the highest of relevance.
Thank you very much for providing us this opportunity and giving us the necessary guidance and
direction needed for preparing the report.
We have tried our level best to make this holistic and informative enough. However short
comings maybe inevitable. I would be grateful if you consider those from a liberal manner and
guide us towards more accurate and precise knowledge.
Sincerely yours,
Sajeed Hossain
ID: 2013-3-10-018
Taibul Islam
ID: 2013-3-10-020
Sayeda Tayeaba
ID: 2014-2-10-278
Samiur Rahman
ID: 2014-2-10-277
Department of Business Administration
East West University
EXECUTIVE SUMMARY
The term paper aims to uphold both major and minor aspects of the Pharmaceutical department
of Square LTD. The term paper tries to provide precise and important information about the
organization starting from historical background of the organization, methodology of the
preparation process of the term paper along with the limitations that arose. The term paper also
attempts to uphold the broader objectives of the organization while undergoing some analytical
evaluations, which is followed by recommendations from certain individuals. The
aforementioned analysis related factors include the SWOT analysis, S & M analysis, Product
Life Cycle, BCG Matrix and other aspects such as social responsibilities. All in all, the term
paper tries to combine the knowledge that has been passed on to us within the four walls of
MGT101 and the real life scenario and environment of the business world. Before the conclusion
is drawn, inclusion of a few rational and logical recommendation by the group.
Index
 Introduction
 History, Background, Development
 Objective
 Methodology
 Limitations
 Analysis
 Recommendation
 Conclusion
PharmaceuticalSector in Bangladesh
Pharmacy is the health profession that links the health sciences with the chemical sciences and it
is charged with ensuring the safe and effective use of pharmaceutical drugs. The word derives
from the “pharmakon” (Greek), meaning "drug" or "medicine" (the earliest form of the word is
the Mycenaean Greek pa-ma-ko, attested in Linear B syllabic script).The scope of pharmacy
practice includes more traditional roles such as compounding and dispensing medications, and
it also includes more modern services related to health care, Including clinical services,
reviewing medications for safety and efficacy, and providing drug information. Pharmacists,
therefore, are the experts on drug therapy and are the primary health professionals who optimize
medication use to provide patients with positive health outcomes.
The word pharmacy is derived from its root word pharma which was a term used since the 15th
to 17th centuries. In addition to pharma responsibilities, the pharma offered general medical
advice and a range of services that are now performed solely by other specialist practitioners,
such as surgery and midwifery. The pharma (as it was referred to) often operated through a retail
shop which, in addition to ingredients for medicines, sold tobacco and patent medicines. The
pharmas also used many other herbs not listed. In its investigation of herbal and chemical
ingredients, the work of the pharma may be regarded as a precursor of the modern sciences of
chemistry and pharmacology, prior to the formulation of the scientific method.
Objectivesof Pharmaceutical Industries:
 To foster and advance, in the interest of public health, Pharmaceutical and Healthcare
Science and Practice.
 To provide and disseminate to its members information concerning all aspects of
pharmaceutical technology and product administration.
 To identify specific areas where there is a need for new information or the collecting
together of existing information and to satisfy this need by organizing meetings or by
publishing monographs or articles in the European Journal of Parenteral and
Pharmaceutical Sciences.
 To foster and encourage a spirit of friendly co-operation among the members of the
society and to promote favorable relations between its members and their medical,
pharmaceutical, hospital and related health professions.
 To cultivate and maintain co-operative relations with governmental departments and
agencies, medical, pharmaceutical and related health organizations, the academic
community and compendia bodies and other branches of the pharmaceutical and other
pertinent industries; and to originate and participate in co-operative enterprises and
undertakings with them.
 To encourage the education and training of personnel in the fields of pharmaceutical
technology and product administration.
 To promote high standards in the production, quality assurance and administration of
pharmaceutical and other appropriate products
Historical background of the pharmaceutical sector in Bangladesh:
In Bangladesh the pharmaceutical sector is one of the most developed hi-tech sectors within the
country's economy. After the promulgation of Drug Control Ordinance - 1982, the development
of this sector was accelerated. The professional knowledge, thoughts and innovative ideas of
the pharmaceutical professionals working in this sector are the key factors for these
developments. Due to recent development of this sector it is exporting medicines to global
market including European market. This sector is also providing 97% of the total medicine
requirement of the local market. Leading pharmaceutical companies are expanding their business
with the aim to expand export market. Recently few new industries have been established with
high tech equipments and professionals which will enhance the strength of this sector
.
RegulatoryAuthorities:
Two organizations, one government (Directorate of Drug Administration) and one semi-
government (Pharmacy Council of Bangladesh), control pharmacy practice in Bangladesh. The
Bangladesh Pharmaceutical Society is affiliated with international organizations International
Pharmaceutical Federation and Commonwealth Pharmaceutical Association.
Pharmaceutical Companiesoperating in Bangladesh:
(Alphabetically organized)
A
Advanced Chemical Industries (ACI) Limited, The ACME Laboratories Ltd., Aexim
Pharmaceuticals Ltd, Amico Laboratories, Al-Madina Pharmaceuticals Ltd., Albert David (BD)
Ltd., Aristopharma Ltd
B
Beacon Pharmaceuticals Ltd., Beximco Pharma, Bristol Pharma Ltd
D
Delta Pharma Limited.
E
Eskayef Bangladesh Limited
G
Gaco Pharmaceutical Limited, GlaxoSmithKline Bangladesh Ltd.. Globe Pharmaceutical
Limited
H
Healthcare pharmaceuticals Limited
I
IBN Sina, Incepta Pharmaceuticals
J
Jayson Pharmaceuticals Ltd.
M
MonicoPharma Ltd. Bangladesh
N
Novo Healthcare & Pharma Limited
O
Opsonin Pharma Limited , Orion Pharma Limited
P
Paradise Chemical Industries, Popular Pharmaceuticals Limited
R
Renata Limited
S
Syntho Laboratories Limited, Silva Pharmaceutical Limited, Square Pharmaceuticals, Supreme
Pharmaceuticals Limited, Sonear Laboratories Limited
U
UniMed & UniHealth Pharma Limited
Z
Zenith Pharmaceuticals Ltd
The list further emphasizes on the working environment of the chosen organization, since all of
them are competitors and can influence all the factors of management such as Planning,
Organizing (Staffing), Leading and Controlling.
Backgroundof the company:
Square Pharmaceuticals Ltd. (SPL), the pharmaceutical giant in the country, is a trusted name in
the industry of manufacturing quality medicines for more than four decade.
With a capital of Tk. 55,000, a floor space of 3000 sft, and a team of 12 persons, established Mr.
Samson H. Chowdhury, SPL made its humble debut as a partnership firm in 1958. SPL first
proprietary medicine “Estons syrup” was launched in 1959. The first compressed tablet was
introduced in 1962 under the generic name “Santonin”. In the next year, the introduction of
“Pethidine” injection accelerated the growth of the firm. With a rapid expansion of business
turnover rising to near BDT 1 million slowly but steadily the number of employees become 50.
In that year, the firm was converted into a private limited company with an authorized capital of
Tk. 5,00,000 and paid up capital of Tk.4,00,000.
Within a span of only six years, under the farsighted vision of the management, and the
dedicated efforts of the company, its turnover reached the mark of Taka one million.
During the mid-seventies (1975) SPL entered into a technical collaboration agreement with
Janssen Pharmaceuticals, Belgium, which is a subsidiary of Johnson and Johnson International,
USA. Since its inception SPL practices Good Manufacturing Practices (GMP), as recommended
by the World Health Organization (WHO).
Another technical collaboration came under way, this time with F Hoffmann-La Roche Ltd.,
Switzerland, in 1982. But the fruits of this agreement could not be reaped on the account of the
Drug Ordinance of 1982. Nevertheless, SPL’s growth was not being stunted. In 1982, turnover
reached over Tk. 240 million, and the payroll increased 400 heads, and by 1988 SPL’s turnover
exceeded half a billion taka., and the number of employees to 750.
A new factory built in 1987, with all the modern machinery, extensive development of the
domestic market, and infiltration into foreign ones like UK and Singapore. Led to this
phenomenal growth SPL is the first company in the country ever to export pharmaceuticals
finished goods abroad. At present SPL is exporting its products to Nepal, Myanmar, Pakistan,
Sri-Lanka, Combodia, and Russia.
With its finished goods already dominating markets at home and abroad, SPL started production
of pharmaceutical raw materials groom its new unit, christened as Square Chemical Division, in
1995. The items in production under this unit are Diclofennac Sodium, Amoxycillin, Cloxacillin
and Paracetamol.
To sustain the changing environment SPL made convert itself into Public Limited Company in
1991. With a brilliant track record SPL became the first company in Bangladesh to cross the
Billion Taka mark turnover in 1992. In 1994 SPL got its share listed in the Dhaka and
Chittagong Stock Exchanges. Authorized Capital towered to billion taka and paid up capital by
now is taka 250 million. Presently Square is family of 1321 members.
In 1996 an agreement was signed with M/s Tanvec, UK for the establishment of the second
formulation unit (Pharma II) at Kaliakoir, Gazipur. This factory, which built with a view to get
the approval of USFDA/MCA, is completed in the year 2000, and without doubt, help SPL
continue to command its leadership through the next millennium as well.
The above bar chart shows the comparative growth of SPL along with the other Pharmacuetical
companies in Bangladesh. Which can reflect upon the product life cycle of the organization as
we see slumps along the way.
Corporate focus:
Mission;
Our Missionisto produce andprovide quality&innovativehealthcare relief forpeople,maintain
stringentlyethical standardin businessoperationalsoensuringbenefittothe shareholders,
stakeholdersandthe societyatlarge.
Vision;
We viewbusinessasa meanstothe material andsocial wellbeingof the investors,employeesandthe
societyatlarge,leadingtoaccretionof wealththroughfinancial andmoral gainsasa part of the process
of the humancivilization.
Objective;
Our objectivesare toconducttransparentbusinessoperationbasedonmarketmechanismwithinthe
legal & social frameworkwithaimstoattainthe missionreflectedbyourvision.
The most key factor in the course of MGT101 is none other than the managers, which we
classify into 3 types.
1. Top level Managers
2. Mid-level Managers
3. First line Managers
Top Management: Board Of Directors
As per provisions of the Article of Association, Board of Directors holds periodic meetings to
resolve issue of policies and strategies, recording minutes/decisions for implementation by the
Executive Management.
Board of Directors
Mr. Samuel S. Chowdhury [Chairman]
Mrs. Ratna Patra [Vice Chairman]
Mr. Tapan Chowdhury [Managing Director]
Dr. Kazi Harunar Rashid [Director]
Mr. Anjan Chowdhury [Director]
Mr. Kazi Iqbal Harun [Director]
Mr. M. Sekander Ali [Independent Director
AuditCommittee
Mr. M. Sekander Ali Chairman
Mr. Anjan Chowdhury Member
Mr. Kazi Iqbal Harun Member
ManagementCommittee
Mr. Tapan Chowdhury Chairman
Mr. Parvez Hashim Member
Mr. M. Ashiqul Hoque Chawdhury Member
Mr. Muhammadul Haque Member
Mr. Md. Kabir Reza Member
CompanySecretary
Mr. Khandaker Habibuzzaman
OperationalManagementTeam
Mr. Parvez Hashim [Head of Operations]
Mr. M Ashiqul Hoque Chawdhury [Head of Admin & Supply Chain]
Mr. Muhammadul Haque[ Head of Marketing]
Mr. Md. Kabir Reza [Head of Accounts & Finance]
Mr. Mahbubur Rahman [Head of Engineering]
Mr. Anjan Kumar Paul [Head of Human Resources]
Mr. Imtiaz Ahmed Khilji [Head of Quality Operations]
Mr. Jiban Kumar Ghosh [Head of Production] (Pabna Unit)
Mr. Amalesh Chandra Shome [Head of Production] (Dhaka Unit)
Mr. Md. Majibur Rahman Bhuiyan [Head of Internal Audit]
These people, in accordance to their place in the managerial hierarchy set and define goals and
set plans in accordance to the situation to tackle any situation, whether it’s an opportunity or a
threat.
Methodology:
Information used to prepare this report has been collected from both primary and secondary
sources.
Primary Sources:
Informal discussion with supervisor and other staffs were also helpful for gathering information
for this report. Medicine vendors in the group member’s localities were consulted about the
demand pattern of the products of the same industry to compare and attempt to identify changes
in the patterns to compile this term paper to aid to reach a conclusion about the efficiency and
improvement scope of the chosen organization.
Secondary Sources:
The report basically is prepared by analyzing data from secondary sources. There are two main
secondary sources from which data are collected. These are numerical data related to the values,
share and growth of different molecules and brands under each therapeutic class. Other
secondary sources are also used for successful completion of this report. The sources are mostly
various websites from the internet.
Limitations:
All the work in this department depends on pharmaceutical knowledge. As a business student
lack of technical knowledge on pharmaceutical industry make it difficult initially to some extent
to prepare the report. Lack of time availability of the product managers was another limitation
for preparing this report. There was time constraint to prepare this report to make matters more
challenging time conflict among the group members due to different class schedules might have
led to a lot of things being left out, for which the group apologies and hopes to learn from our
mistakes and short comings. There was huge amount of data to sort out and managing those data
in a proper manner required quite a lot time.
Throughout the course of management, four things have remained omnipresent, the four
functions of Planning. Organizing or staffing, Leading and Controlling. In this portion we shall
relate and identify implementation of all the knowledge we have gained within the four walls of
the MGT101 course so that we can have a better idea about setting goals, and setting course of
actions to attain them, to motivate others and self, and to monitor and evaluate all processes to
ensure maximum benefits.
Products and Product Life Cycle :
SPL has latest technologies for production of wide varieties of dosage forms including Tablet,
Sustained Release formulation, Capsule, Metered Dose Inhaler (MDI), Injectable, Syrup (liquid
and dry), Suspension (liquid and dry), Pediatric Drops, Nasal & Ophthalmic formulations,
Topical Gel/Ointment/Cream, and oral care formulations. At the beginning of 2002, SPL is
producing and marketing 237 products covering a vast range of Therapeutic Classes.
Major Therapeutic Classes include Antibiotics, Antacid & Antiulcerants, Cardiovascular, Anti-
asthma, Cough & Cold remedies, Analgesics & Antipyretics, Antipsychotic & antidepressant,
NSAIDs, Antifungals, Antiparasites, Antidiabetics and lipid lowering agents, Vitamins and
minerals, Eye/Ear formulations, Dermatologicals, Anti-allergy formulations and so on.
Top Ten Brands of SPL:
The top ten brands of SPL in September, 2012 and their market Growth are given below:
1. Seclo 31.17 %
2. Neotack 6.10 %
3. Cef-3 23.92 %
4. Ciprocin 5.32 %
5. Zimax 49.83 %
6. Ceftron 38.33 %
7. Lebac 11.80 %
8. Ace 31.57 %
9. Ceevit 7.68 %
10. Entacydplus 8.05 %
 Tablets
o Non-coated (Vaginal, Dispersible, Chewable, Plain)
o Coated (Sugar coated, Film coated, Enteric coated)
o Sustained released (coated/non-coated)
o Capsules
o Injectables
 Vials containing dry powder for injections
 Small volume parenterals
 Liquids
 Oral (suspension, syrup, drops, and stomatologicals)
 Topical solutions
 Nasal drops
 Dry powders
 Oral (for reconstitution to make suspension, syrup and drops)
 Topical
 Semisolids (creams, ointments and gels)
 Solid suppository formulations
 MeteredDose Inhalers (MDIs)
 Dry Powder Inhalers (DPIs)
 Sterile Ophthalmic Formulations (drops)
Product plays a vital role in any non-service related organization, the managers need to set
appropriate goals and targets that are SMART (specific measurable attainable relevant timely) to
stay one step ahead of the competition.
Example can be drawn from the development of ACE Plus, a new and more effective formula
than the previous ACE from the Paracetamol group of medicines, this shows the implications in
the area of product development while considering the product cycle.
Fig# Product life cycle
The adaptation and the R&D team’s implementation to introduce the ACE Plus reflect the
management’s implementation of business strategies to stay one step ahead of the competitors.
Furthermore, coming up with new innovative products will help to ensure future stability which
can be attained by efficient and rational management, through the act of decision making.
Miles and Snow
Raymond Miles and Charles Snow studied the relationship between structure and strategy. In
1978, they published 'Organizational Strategy, Structure, and Process,' which identified four
types of organizations – defenders, prospectors, analyzers, and reactors. Collectively, these types
show us how companies compete.
Once you understand which type fits your organization, the Miles and Snow typology offers
insights into how to improve your company's industry position by answering three key questions:
1. What functional strategies should you pursue?
2. What type of structure should you adopt?
3. How should you make strategic decisions?
Miles and Snow's theory has been supported by a wide range of managerial studies, and it has
become a useful concept in the field of strategic management.
The four strategies are;
1. Prospector Strategy, this includes all the strategies that are likely to be set by a firm that
is adaptable to its environment and reacts with innovative ideas by taking risks. This is
further aided and enhanced by use of decentralized organizational structure.
2. Defender Strategy, these organizations seek stability by producing a limited set of
products, directed at a narrow segment of the total potential market. These companies
tend to ignore developments and trends outside their defined area, and they choose to
grow through market penetration. hey don't spend time examining the environment or
planning for changes. Instead, they use long-term planning to improve efficiencies and
reduce costs. Tactics include competitive pricing, integrating vertically to control costs,
and producing superior products.
3. Analyzer Strategy, these organizationsshare characteristicswithprospectoranddefender
organizations;thus,theyface the entrepreneurialproblemof how tomaintaintheirsharesin
existingmarketsandhowtofindandexploitnew marketsandproductopportunities.These
organizationshave the operational problemof maintainingthe efficiencyof established
productsor services,whileremainingflexibleenoughtopursue new businessactivities.
Consequently,theyseek technical efficiency tomaintainlow costs,buttheyalsoemphasizenew
productand service developmenttoremaincompetitive whenthe marketchanges.
4. Reactor Strategy, an organizationthatfollowsa reactor strategy has no consistentstrategic
approach;it driftswithenvironmentalevents,reactingtobutfailingtoanticipate orinfluence
those events.Notsurprisingly,these organizationsusuallydonotperformaswell as
organizationsthatimplementprospector,defender,oranalyzerstrategies
Boston Consultancy Group Matrix
This helps organization with multiple SBUs (Strategic Business Unit) to classify each of their
individual SBU into classes of four possible outcomes depending on the market share of that
particular SBU and the overall industry growth.
The classes are;
1. Stars, these SBUs have high market share in an industry with good market growth. As
managers, organizing or staffing of these SBUs should be prioritized to a higher extent
when compared to the other classes
2. Question Marks, these SBUs are those business units that have low market share in an
industry with considerably high market growth, Managers should emphasis on adjusting
with their environment, both external and internal, to compensate their loss and make
prompt changes to attract more customers
3. Cash Cows, these SBUs have high market share in an industry with considerably low
market growth. Managers decide to apply the concept of profit milking, which involves
revenue maximization.
4. Dogs, these SBUs operate with low market share and in an industry with overall low
growth. Managers can either decide to de-invest on these SBUs or they can retain them to
maintain goodwill.
The BCG matrix usually applies to classifying Strategic Business Units, but for our term paper’s
designated topic of SQUARE PHARMACEUTICALS LTD, we have experimented and deviated
from the traditional trends. We shall appoint each product with its market share and the industry
market growth is referred to as those products that serve the same purpose. To be clearer, to be
classified as either one of the four classes, we can take the market share of ACE and the industry
growth can be defined as the changes in the market of all Paracetamol related products. If the
market share for ACE is high, given the industry growth is high, it will be classified as a “Star”
product, so on and so forth. This can aid managers to allocate resources of all four types in a
more efficient way.
SWOT:
SWOT stands for ‘Strengths’, ‘Weaknesses’, ‘Opportunity’, and ‘Threats’.
Strength:
Goodwill; SQUARE PHARMACEUTICALS LTD has a very strong base in the locality and is
gaining much appreciated approval overseas. This will give them an upper hand while competing
both domestically and internationally
Cross Subsidization; SQUARE as a whole is a diverse organization that operates over a wide
range of Strategic Business Units that cover toiletries and consumer goods. Profits retained from
these can be used to fund losing concern projects or production line if the managers seem it to be
feasible in the long run.
Weakness:
Diversification; although diversification is commonly found on the advantageous perspective it
can be harmful for a single strategic business unit like SQUARE PHARMACEUTICAL LTD.
Allocation of resources such as human resource, financial resource, technical resource, physical
resources and informational resources can be distributed without rational and efficient decision
making. Resources from R&D for SQUARE PHARMACEUTICALS LTD can be reduced to
finance another strategic business unit
Opportunities:
Emerging markets; Philip Kotler once mentioned that all Star labeled SBUs eventually turn into
Cash Cow SBUs, however, with advancement in global economy, a wider market is available to
be served to and increase turnover.
Patent; pharmaceutical firms often are granted patents and even receive loyalties for
development of new drugs for a certain period of time; this gives these organizations a temporary
monopoly state which can be beneficial if product development is efficient.
Threats:
Competition; in any market structure, that attains a certain amount of profit, starts to attracts new
firms to operate with similar or same product, this cause a decline in market share of existing
firms.
Moreover, competition is one of the biggest threats due to two factors, one of them being
domestic firms, and the other being foreign firms who at times have higher capital to invest and
better technology to implement.
Principal Activities of SQUARE Pharmaceuticals:
 SQUARE strives for top quality health care products at the least cost reaching the lowest
rungs of the economic class of people in the country. We value our social obligations.
 SQUARE owe his shareholders and strive for protection of their capital as well as ensure
highest return and growth of their assets.
 SQUARE works for best compensation to all the employees who constitute the back-bone
of the management and operational strength of the company through a pay-package
composing salary/wages, allowances, bonuses, profit participation, leave salary and
superannuation &retirement benefits.
 SQUARE works for the best co-operation of the creditors & debtors the banks & financial
Institutions who provide financial support when we need them, the suppliers of raw
materials &suppliers who offer them at the best prices at the opportune moments, the
providers of utilities- power, gas & water etc. and the customers who buy our products &
services by redeeming their claim in time by making prompt payment and by distributing
proper product on due dates to our customers.
 SQUARE strives for fulfillment of our responsibility to the government through payment
of entire range of due taxes, duties and claims by various public agencies
like municipalities etc.
 SQUARE works as responsible citizen, for a social order devoid of malpractices, anti-
environmental behaviors, unethical and immoral activities and corruptive dealings.
 SQUARE strives for practicing good-governance in every sphere of activities covering
inter alias not being limited to, disclosure & reporting to shareholders, holding AGM in
time, distribution of dividends and other benefits to shareholders, reporting/dissemination
of price sensitive information, acquisition of shares by insiders, recruitment & promotion
of staff, procurement &supplies, sale of assets etc. all that directly and indirectly affect
the interest of concerned groups -the shareholders, the creditors, suppliers, employees,
government and the public in general.
 SQUARE strives for equality between sexes, races, religions and regions in all spheres of
our operation without any discriminatory treatment.
 SQUARE works for an environment free from pollution and poisoning.
 SQUARE works for the achievement of millennium development goals for the human
civilization.
Corporate Social Responsibility(CSR):
Corporate Social Responsibility (CSR) is the continuing commitment by business to behave
ethically and contribute to economic development while improving the quality of life of the
workforce and their families as well as of the local community and society at large.
The Board of Directors is also awoken of the Corporate Social Responsibilities (CSR) especially
in the areas of gender equality, race-religion-regional equality, non-employment of child labor,
human rights, environmental pollution, social-marketing, social activities (promotion of sports&
culture, health care and population control programs, elimination of corruption programs
participation in charitable activities etc. in non-partisan manner) right to form and participate in
Union under ILO convention, employment of disabled’s etc.
Square’s Business Motivation is Being Good by Doing Well and to conduct transparent
business operations based on market mechanism within the legal, ethical & social framework
with aims to attain the mission reflected by our vision. Square scale-up CSR activities to
consider the interests of their external & internal stakeholders like customers, employees,
vendors, shareholders, society, government etc. and ecological & ethical considerations in all
aspects of operations. SQUARE is one of the pioneer signatories of United Nations Global
Compact (UNGC) in Bangladesh. UNGC principles are aligned with company’s culture from the
very outset.
SQUARE recognizes that progressive labor policies are good business practices; especially for a
company like us that has global ambition. We follow laws and encourage work environment that
welcomes diversity and also follow non-discrimination & fair treatment policy both in the
recruitment & selection process and performance management system. We have Trade Union &
our HR policies have been continuously up-to-dated as per existing labor law of the country. We
do not allow any female employees during night shift operations & we strictly prohibit any form
of forced labor. We actively pursue the policy of No child labor in SQUARE.
Transparency & business ethics is the core value of SQUARE and it is strictly followed at every
step of the business processes. Every business in SQUARE is modeled in a way that enables the
management to ensure highest degree of both financial and behavioral accountability. SQUARE
pursues Zero Tolerance policy against all kinds of corruption.
SQUARE's activity goes well beyond the sphere of business. As socially conscious and
responsible corporate body SQUARE is committed to the improvement of the society as a whole.
Meril-Prothom Alo festival sponsored by SQUARE, has become a national calendar event.
SQUARE helps many NGO's in their effort to make available healthcare to the disadvantage
population of the country. It sponsors programs to build awareness on the healthcare need.
SQUARE is also a major sponsor of sporting events in the country.
SQUARE is proud to be a Bangladeshi Company actively involved in various field of Corporate
Social Responsibility.
Recommendation:
After countless hours of online research and group conversations while preparing the term paper
a few vital points where pointed out by fellow group members.
1. The social responsibilities that are carried out by SQUARE are unknown to the mass
people of Bangladesh and should be promoted further to raise awareness about this
organization that not only helps the sick and ill, but also contributes to the development
of the nation. This can lead to higher sales revenue due to increased goodwill and
competitive edge can be attained.
Conclusion:
Pharmaceutical is the second largest revenue generating industry in Bangladesh, and the country
looks well set to merge as a global hub for quality medicines. A new era has begun for
Bangladesh pharmaceutical sector with the TRIPs agreement from 2005 and will continue up to
2016. These eleven years will be very crucial and important for the pharmaceutical industry.
Investors and entrepreneurs may engage in and benefit from the potentials. Government support
is also very important for the growth and expansion of the sector at this stage. Healthy growth is
likely to encourage the pharmaceutical companies to introduce newer drugs and newer research
products, while at the same time maintaining a healthy competitiveness in respect of the most
essential drugs.
References:
http://www.squarepharma.com.bd/financial-reports/Annual%20Report%202014.pdf
http://www.squarepharma.com.bd/products.php
http://www.squarepharma.com.bd/about-us.php
http://en.wikipedia.org/wiki/Square_Pharmaceuticals
http://www.pharmamirror.com/knowledge-base/company-profile/square-
pharmaceuticals-limited/
http://www.e-home2u.com/about_square.php
http://www.thesquaregroup.com/
http://www.squarehospital.com/?q=content/about-square-group
http://www.bangladeshnationaldirectory.com/profile/square-pharmaceuticals-ltd
https://www.facebook.com/SquarePharmaLtd
http://www.squarepharma.com.bd/mission-vision.php

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Strategic analysis on square pharma

  • 1. Strategic Analysis on: SQUARE Pharmaceuticals LTD. SQUARE Pharmaceuticals Ltd Dedicated toadvancedtechnologies
  • 2. Acknowledgement: All our gratitude goes out to our honorable course instructor Ms. Tamanna Parvin Eva, for providing us the opportunity to work on this term paper and gain a real life experience and knowledge about the competitive business world we need to prepare ourselves for. The completion of this term paper has been possible due to the participation and co-operation of all four members, among whom, Samiur Rahman was unfortunate to be unable to participate any further due to an accident, we pray for a speedy recovery. We lastly would like to express our appreciation towards East West University for providing us with the environment that allows us to be better human beings. We are grateful to East West University for its highly qualified faculty members who are liberal enough to overlook our mistakes and help us rectify those mistakes.
  • 3. Letter of Transmittal 2nd December, 2014 Ms. Tamanna Parvin Eva Senior Lecturer Department of Business Administration East West University, Aftabnagar, Dhaka. Honorable Madam, It is our great pleasure to submit the repot of Square Pharmaceutical Ltdto you. We have prepared this report, as a part of the course Principles of Management (MGT 101). To make this report up to the standard we tried our best to fulfill the requirements by implementing the knowledge we have gather from the course and attempted to keep the highest of relevance. Thank you very much for providing us this opportunity and giving us the necessary guidance and direction needed for preparing the report. We have tried our level best to make this holistic and informative enough. However short comings maybe inevitable. I would be grateful if you consider those from a liberal manner and guide us towards more accurate and precise knowledge. Sincerely yours, Sajeed Hossain ID: 2013-3-10-018 Taibul Islam ID: 2013-3-10-020 Sayeda Tayeaba ID: 2014-2-10-278 Samiur Rahman ID: 2014-2-10-277 Department of Business Administration East West University
  • 4. EXECUTIVE SUMMARY The term paper aims to uphold both major and minor aspects of the Pharmaceutical department of Square LTD. The term paper tries to provide precise and important information about the organization starting from historical background of the organization, methodology of the preparation process of the term paper along with the limitations that arose. The term paper also attempts to uphold the broader objectives of the organization while undergoing some analytical evaluations, which is followed by recommendations from certain individuals. The aforementioned analysis related factors include the SWOT analysis, S & M analysis, Product Life Cycle, BCG Matrix and other aspects such as social responsibilities. All in all, the term paper tries to combine the knowledge that has been passed on to us within the four walls of MGT101 and the real life scenario and environment of the business world. Before the conclusion is drawn, inclusion of a few rational and logical recommendation by the group. Index  Introduction  History, Background, Development  Objective  Methodology  Limitations  Analysis  Recommendation  Conclusion
  • 5. PharmaceuticalSector in Bangladesh Pharmacy is the health profession that links the health sciences with the chemical sciences and it is charged with ensuring the safe and effective use of pharmaceutical drugs. The word derives from the “pharmakon” (Greek), meaning "drug" or "medicine" (the earliest form of the word is the Mycenaean Greek pa-ma-ko, attested in Linear B syllabic script).The scope of pharmacy practice includes more traditional roles such as compounding and dispensing medications, and it also includes more modern services related to health care, Including clinical services, reviewing medications for safety and efficacy, and providing drug information. Pharmacists, therefore, are the experts on drug therapy and are the primary health professionals who optimize medication use to provide patients with positive health outcomes. The word pharmacy is derived from its root word pharma which was a term used since the 15th to 17th centuries. In addition to pharma responsibilities, the pharma offered general medical advice and a range of services that are now performed solely by other specialist practitioners, such as surgery and midwifery. The pharma (as it was referred to) often operated through a retail shop which, in addition to ingredients for medicines, sold tobacco and patent medicines. The pharmas also used many other herbs not listed. In its investigation of herbal and chemical ingredients, the work of the pharma may be regarded as a precursor of the modern sciences of chemistry and pharmacology, prior to the formulation of the scientific method. Objectivesof Pharmaceutical Industries:  To foster and advance, in the interest of public health, Pharmaceutical and Healthcare Science and Practice.  To provide and disseminate to its members information concerning all aspects of pharmaceutical technology and product administration.  To identify specific areas where there is a need for new information or the collecting together of existing information and to satisfy this need by organizing meetings or by publishing monographs or articles in the European Journal of Parenteral and Pharmaceutical Sciences.  To foster and encourage a spirit of friendly co-operation among the members of the society and to promote favorable relations between its members and their medical, pharmaceutical, hospital and related health professions.  To cultivate and maintain co-operative relations with governmental departments and agencies, medical, pharmaceutical and related health organizations, the academic community and compendia bodies and other branches of the pharmaceutical and other pertinent industries; and to originate and participate in co-operative enterprises and undertakings with them.  To encourage the education and training of personnel in the fields of pharmaceutical technology and product administration.  To promote high standards in the production, quality assurance and administration of pharmaceutical and other appropriate products
  • 6. Historical background of the pharmaceutical sector in Bangladesh: In Bangladesh the pharmaceutical sector is one of the most developed hi-tech sectors within the country's economy. After the promulgation of Drug Control Ordinance - 1982, the development of this sector was accelerated. The professional knowledge, thoughts and innovative ideas of the pharmaceutical professionals working in this sector are the key factors for these developments. Due to recent development of this sector it is exporting medicines to global market including European market. This sector is also providing 97% of the total medicine requirement of the local market. Leading pharmaceutical companies are expanding their business with the aim to expand export market. Recently few new industries have been established with high tech equipments and professionals which will enhance the strength of this sector . RegulatoryAuthorities: Two organizations, one government (Directorate of Drug Administration) and one semi- government (Pharmacy Council of Bangladesh), control pharmacy practice in Bangladesh. The Bangladesh Pharmaceutical Society is affiliated with international organizations International Pharmaceutical Federation and Commonwealth Pharmaceutical Association.
  • 7. Pharmaceutical Companiesoperating in Bangladesh: (Alphabetically organized) A Advanced Chemical Industries (ACI) Limited, The ACME Laboratories Ltd., Aexim Pharmaceuticals Ltd, Amico Laboratories, Al-Madina Pharmaceuticals Ltd., Albert David (BD) Ltd., Aristopharma Ltd B Beacon Pharmaceuticals Ltd., Beximco Pharma, Bristol Pharma Ltd D Delta Pharma Limited. E Eskayef Bangladesh Limited G Gaco Pharmaceutical Limited, GlaxoSmithKline Bangladesh Ltd.. Globe Pharmaceutical Limited H Healthcare pharmaceuticals Limited I IBN Sina, Incepta Pharmaceuticals J Jayson Pharmaceuticals Ltd. M MonicoPharma Ltd. Bangladesh N Novo Healthcare & Pharma Limited O Opsonin Pharma Limited , Orion Pharma Limited P Paradise Chemical Industries, Popular Pharmaceuticals Limited R Renata Limited S Syntho Laboratories Limited, Silva Pharmaceutical Limited, Square Pharmaceuticals, Supreme Pharmaceuticals Limited, Sonear Laboratories Limited U UniMed & UniHealth Pharma Limited Z Zenith Pharmaceuticals Ltd The list further emphasizes on the working environment of the chosen organization, since all of them are competitors and can influence all the factors of management such as Planning, Organizing (Staffing), Leading and Controlling.
  • 8. Backgroundof the company: Square Pharmaceuticals Ltd. (SPL), the pharmaceutical giant in the country, is a trusted name in the industry of manufacturing quality medicines for more than four decade. With a capital of Tk. 55,000, a floor space of 3000 sft, and a team of 12 persons, established Mr. Samson H. Chowdhury, SPL made its humble debut as a partnership firm in 1958. SPL first proprietary medicine “Estons syrup” was launched in 1959. The first compressed tablet was introduced in 1962 under the generic name “Santonin”. In the next year, the introduction of “Pethidine” injection accelerated the growth of the firm. With a rapid expansion of business turnover rising to near BDT 1 million slowly but steadily the number of employees become 50. In that year, the firm was converted into a private limited company with an authorized capital of Tk. 5,00,000 and paid up capital of Tk.4,00,000. Within a span of only six years, under the farsighted vision of the management, and the dedicated efforts of the company, its turnover reached the mark of Taka one million. During the mid-seventies (1975) SPL entered into a technical collaboration agreement with Janssen Pharmaceuticals, Belgium, which is a subsidiary of Johnson and Johnson International, USA. Since its inception SPL practices Good Manufacturing Practices (GMP), as recommended by the World Health Organization (WHO). Another technical collaboration came under way, this time with F Hoffmann-La Roche Ltd., Switzerland, in 1982. But the fruits of this agreement could not be reaped on the account of the Drug Ordinance of 1982. Nevertheless, SPL’s growth was not being stunted. In 1982, turnover reached over Tk. 240 million, and the payroll increased 400 heads, and by 1988 SPL’s turnover exceeded half a billion taka., and the number of employees to 750. A new factory built in 1987, with all the modern machinery, extensive development of the domestic market, and infiltration into foreign ones like UK and Singapore. Led to this phenomenal growth SPL is the first company in the country ever to export pharmaceuticals finished goods abroad. At present SPL is exporting its products to Nepal, Myanmar, Pakistan, Sri-Lanka, Combodia, and Russia. With its finished goods already dominating markets at home and abroad, SPL started production of pharmaceutical raw materials groom its new unit, christened as Square Chemical Division, in 1995. The items in production under this unit are Diclofennac Sodium, Amoxycillin, Cloxacillin and Paracetamol. To sustain the changing environment SPL made convert itself into Public Limited Company in 1991. With a brilliant track record SPL became the first company in Bangladesh to cross the Billion Taka mark turnover in 1992. In 1994 SPL got its share listed in the Dhaka and Chittagong Stock Exchanges. Authorized Capital towered to billion taka and paid up capital by now is taka 250 million. Presently Square is family of 1321 members. In 1996 an agreement was signed with M/s Tanvec, UK for the establishment of the second formulation unit (Pharma II) at Kaliakoir, Gazipur. This factory, which built with a view to get the approval of USFDA/MCA, is completed in the year 2000, and without doubt, help SPL continue to command its leadership through the next millennium as well.
  • 9. The above bar chart shows the comparative growth of SPL along with the other Pharmacuetical companies in Bangladesh. Which can reflect upon the product life cycle of the organization as we see slumps along the way. Corporate focus: Mission; Our Missionisto produce andprovide quality&innovativehealthcare relief forpeople,maintain stringentlyethical standardin businessoperationalsoensuringbenefittothe shareholders, stakeholdersandthe societyatlarge. Vision; We viewbusinessasa meanstothe material andsocial wellbeingof the investors,employeesandthe societyatlarge,leadingtoaccretionof wealththroughfinancial andmoral gainsasa part of the process of the humancivilization. Objective; Our objectivesare toconducttransparentbusinessoperationbasedonmarketmechanismwithinthe legal & social frameworkwithaimstoattainthe missionreflectedbyourvision. The most key factor in the course of MGT101 is none other than the managers, which we classify into 3 types. 1. Top level Managers 2. Mid-level Managers 3. First line Managers
  • 10. Top Management: Board Of Directors As per provisions of the Article of Association, Board of Directors holds periodic meetings to resolve issue of policies and strategies, recording minutes/decisions for implementation by the Executive Management. Board of Directors Mr. Samuel S. Chowdhury [Chairman] Mrs. Ratna Patra [Vice Chairman] Mr. Tapan Chowdhury [Managing Director] Dr. Kazi Harunar Rashid [Director] Mr. Anjan Chowdhury [Director] Mr. Kazi Iqbal Harun [Director] Mr. M. Sekander Ali [Independent Director AuditCommittee Mr. M. Sekander Ali Chairman Mr. Anjan Chowdhury Member Mr. Kazi Iqbal Harun Member ManagementCommittee Mr. Tapan Chowdhury Chairman Mr. Parvez Hashim Member Mr. M. Ashiqul Hoque Chawdhury Member Mr. Muhammadul Haque Member Mr. Md. Kabir Reza Member CompanySecretary Mr. Khandaker Habibuzzaman OperationalManagementTeam Mr. Parvez Hashim [Head of Operations] Mr. M Ashiqul Hoque Chawdhury [Head of Admin & Supply Chain] Mr. Muhammadul Haque[ Head of Marketing] Mr. Md. Kabir Reza [Head of Accounts & Finance] Mr. Mahbubur Rahman [Head of Engineering] Mr. Anjan Kumar Paul [Head of Human Resources] Mr. Imtiaz Ahmed Khilji [Head of Quality Operations] Mr. Jiban Kumar Ghosh [Head of Production] (Pabna Unit) Mr. Amalesh Chandra Shome [Head of Production] (Dhaka Unit) Mr. Md. Majibur Rahman Bhuiyan [Head of Internal Audit]
  • 11. These people, in accordance to their place in the managerial hierarchy set and define goals and set plans in accordance to the situation to tackle any situation, whether it’s an opportunity or a threat. Methodology: Information used to prepare this report has been collected from both primary and secondary sources. Primary Sources: Informal discussion with supervisor and other staffs were also helpful for gathering information for this report. Medicine vendors in the group member’s localities were consulted about the demand pattern of the products of the same industry to compare and attempt to identify changes in the patterns to compile this term paper to aid to reach a conclusion about the efficiency and improvement scope of the chosen organization. Secondary Sources: The report basically is prepared by analyzing data from secondary sources. There are two main secondary sources from which data are collected. These are numerical data related to the values, share and growth of different molecules and brands under each therapeutic class. Other secondary sources are also used for successful completion of this report. The sources are mostly various websites from the internet. Limitations: All the work in this department depends on pharmaceutical knowledge. As a business student lack of technical knowledge on pharmaceutical industry make it difficult initially to some extent to prepare the report. Lack of time availability of the product managers was another limitation for preparing this report. There was time constraint to prepare this report to make matters more challenging time conflict among the group members due to different class schedules might have led to a lot of things being left out, for which the group apologies and hopes to learn from our mistakes and short comings. There was huge amount of data to sort out and managing those data in a proper manner required quite a lot time.
  • 12. Throughout the course of management, four things have remained omnipresent, the four functions of Planning. Organizing or staffing, Leading and Controlling. In this portion we shall relate and identify implementation of all the knowledge we have gained within the four walls of the MGT101 course so that we can have a better idea about setting goals, and setting course of actions to attain them, to motivate others and self, and to monitor and evaluate all processes to ensure maximum benefits.
  • 13. Products and Product Life Cycle : SPL has latest technologies for production of wide varieties of dosage forms including Tablet, Sustained Release formulation, Capsule, Metered Dose Inhaler (MDI), Injectable, Syrup (liquid and dry), Suspension (liquid and dry), Pediatric Drops, Nasal & Ophthalmic formulations, Topical Gel/Ointment/Cream, and oral care formulations. At the beginning of 2002, SPL is producing and marketing 237 products covering a vast range of Therapeutic Classes. Major Therapeutic Classes include Antibiotics, Antacid & Antiulcerants, Cardiovascular, Anti- asthma, Cough & Cold remedies, Analgesics & Antipyretics, Antipsychotic & antidepressant, NSAIDs, Antifungals, Antiparasites, Antidiabetics and lipid lowering agents, Vitamins and minerals, Eye/Ear formulations, Dermatologicals, Anti-allergy formulations and so on. Top Ten Brands of SPL: The top ten brands of SPL in September, 2012 and their market Growth are given below: 1. Seclo 31.17 % 2. Neotack 6.10 % 3. Cef-3 23.92 % 4. Ciprocin 5.32 % 5. Zimax 49.83 % 6. Ceftron 38.33 % 7. Lebac 11.80 % 8. Ace 31.57 % 9. Ceevit 7.68 % 10. Entacydplus 8.05 %  Tablets o Non-coated (Vaginal, Dispersible, Chewable, Plain) o Coated (Sugar coated, Film coated, Enteric coated) o Sustained released (coated/non-coated) o Capsules o Injectables  Vials containing dry powder for injections  Small volume parenterals  Liquids  Oral (suspension, syrup, drops, and stomatologicals)  Topical solutions  Nasal drops  Dry powders  Oral (for reconstitution to make suspension, syrup and drops)
  • 14.  Topical  Semisolids (creams, ointments and gels)  Solid suppository formulations  MeteredDose Inhalers (MDIs)  Dry Powder Inhalers (DPIs)  Sterile Ophthalmic Formulations (drops) Product plays a vital role in any non-service related organization, the managers need to set appropriate goals and targets that are SMART (specific measurable attainable relevant timely) to stay one step ahead of the competition. Example can be drawn from the development of ACE Plus, a new and more effective formula than the previous ACE from the Paracetamol group of medicines, this shows the implications in the area of product development while considering the product cycle. Fig# Product life cycle The adaptation and the R&D team’s implementation to introduce the ACE Plus reflect the management’s implementation of business strategies to stay one step ahead of the competitors. Furthermore, coming up with new innovative products will help to ensure future stability which can be attained by efficient and rational management, through the act of decision making. Miles and Snow Raymond Miles and Charles Snow studied the relationship between structure and strategy. In 1978, they published 'Organizational Strategy, Structure, and Process,' which identified four types of organizations – defenders, prospectors, analyzers, and reactors. Collectively, these types show us how companies compete.
  • 15. Once you understand which type fits your organization, the Miles and Snow typology offers insights into how to improve your company's industry position by answering three key questions: 1. What functional strategies should you pursue? 2. What type of structure should you adopt? 3. How should you make strategic decisions? Miles and Snow's theory has been supported by a wide range of managerial studies, and it has become a useful concept in the field of strategic management. The four strategies are; 1. Prospector Strategy, this includes all the strategies that are likely to be set by a firm that is adaptable to its environment and reacts with innovative ideas by taking risks. This is further aided and enhanced by use of decentralized organizational structure. 2. Defender Strategy, these organizations seek stability by producing a limited set of products, directed at a narrow segment of the total potential market. These companies tend to ignore developments and trends outside their defined area, and they choose to grow through market penetration. hey don't spend time examining the environment or planning for changes. Instead, they use long-term planning to improve efficiencies and reduce costs. Tactics include competitive pricing, integrating vertically to control costs, and producing superior products. 3. Analyzer Strategy, these organizationsshare characteristicswithprospectoranddefender organizations;thus,theyface the entrepreneurialproblemof how tomaintaintheirsharesin existingmarketsandhowtofindandexploitnew marketsandproductopportunities.These organizationshave the operational problemof maintainingthe efficiencyof established productsor services,whileremainingflexibleenoughtopursue new businessactivities. Consequently,theyseek technical efficiency tomaintainlow costs,buttheyalsoemphasizenew productand service developmenttoremaincompetitive whenthe marketchanges. 4. Reactor Strategy, an organizationthatfollowsa reactor strategy has no consistentstrategic approach;it driftswithenvironmentalevents,reactingtobutfailingtoanticipate orinfluence those events.Notsurprisingly,these organizationsusuallydonotperformaswell as organizationsthatimplementprospector,defender,oranalyzerstrategies
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  • 17. Boston Consultancy Group Matrix This helps organization with multiple SBUs (Strategic Business Unit) to classify each of their individual SBU into classes of four possible outcomes depending on the market share of that particular SBU and the overall industry growth. The classes are; 1. Stars, these SBUs have high market share in an industry with good market growth. As managers, organizing or staffing of these SBUs should be prioritized to a higher extent when compared to the other classes 2. Question Marks, these SBUs are those business units that have low market share in an industry with considerably high market growth, Managers should emphasis on adjusting with their environment, both external and internal, to compensate their loss and make prompt changes to attract more customers 3. Cash Cows, these SBUs have high market share in an industry with considerably low market growth. Managers decide to apply the concept of profit milking, which involves revenue maximization. 4. Dogs, these SBUs operate with low market share and in an industry with overall low growth. Managers can either decide to de-invest on these SBUs or they can retain them to maintain goodwill. The BCG matrix usually applies to classifying Strategic Business Units, but for our term paper’s designated topic of SQUARE PHARMACEUTICALS LTD, we have experimented and deviated from the traditional trends. We shall appoint each product with its market share and the industry market growth is referred to as those products that serve the same purpose. To be clearer, to be classified as either one of the four classes, we can take the market share of ACE and the industry growth can be defined as the changes in the market of all Paracetamol related products. If the market share for ACE is high, given the industry growth is high, it will be classified as a “Star” product, so on and so forth. This can aid managers to allocate resources of all four types in a more efficient way.
  • 18. SWOT: SWOT stands for ‘Strengths’, ‘Weaknesses’, ‘Opportunity’, and ‘Threats’. Strength: Goodwill; SQUARE PHARMACEUTICALS LTD has a very strong base in the locality and is gaining much appreciated approval overseas. This will give them an upper hand while competing both domestically and internationally Cross Subsidization; SQUARE as a whole is a diverse organization that operates over a wide range of Strategic Business Units that cover toiletries and consumer goods. Profits retained from these can be used to fund losing concern projects or production line if the managers seem it to be feasible in the long run. Weakness: Diversification; although diversification is commonly found on the advantageous perspective it can be harmful for a single strategic business unit like SQUARE PHARMACEUTICAL LTD. Allocation of resources such as human resource, financial resource, technical resource, physical resources and informational resources can be distributed without rational and efficient decision making. Resources from R&D for SQUARE PHARMACEUTICALS LTD can be reduced to finance another strategic business unit Opportunities: Emerging markets; Philip Kotler once mentioned that all Star labeled SBUs eventually turn into Cash Cow SBUs, however, with advancement in global economy, a wider market is available to be served to and increase turnover. Patent; pharmaceutical firms often are granted patents and even receive loyalties for development of new drugs for a certain period of time; this gives these organizations a temporary monopoly state which can be beneficial if product development is efficient. Threats: Competition; in any market structure, that attains a certain amount of profit, starts to attracts new firms to operate with similar or same product, this cause a decline in market share of existing firms. Moreover, competition is one of the biggest threats due to two factors, one of them being domestic firms, and the other being foreign firms who at times have higher capital to invest and better technology to implement.
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  • 20. Principal Activities of SQUARE Pharmaceuticals:  SQUARE strives for top quality health care products at the least cost reaching the lowest rungs of the economic class of people in the country. We value our social obligations.  SQUARE owe his shareholders and strive for protection of their capital as well as ensure highest return and growth of their assets.  SQUARE works for best compensation to all the employees who constitute the back-bone of the management and operational strength of the company through a pay-package composing salary/wages, allowances, bonuses, profit participation, leave salary and superannuation &retirement benefits.  SQUARE works for the best co-operation of the creditors & debtors the banks & financial Institutions who provide financial support when we need them, the suppliers of raw materials &suppliers who offer them at the best prices at the opportune moments, the providers of utilities- power, gas & water etc. and the customers who buy our products & services by redeeming their claim in time by making prompt payment and by distributing proper product on due dates to our customers.  SQUARE strives for fulfillment of our responsibility to the government through payment of entire range of due taxes, duties and claims by various public agencies like municipalities etc.  SQUARE works as responsible citizen, for a social order devoid of malpractices, anti- environmental behaviors, unethical and immoral activities and corruptive dealings.  SQUARE strives for practicing good-governance in every sphere of activities covering inter alias not being limited to, disclosure & reporting to shareholders, holding AGM in time, distribution of dividends and other benefits to shareholders, reporting/dissemination of price sensitive information, acquisition of shares by insiders, recruitment & promotion of staff, procurement &supplies, sale of assets etc. all that directly and indirectly affect the interest of concerned groups -the shareholders, the creditors, suppliers, employees, government and the public in general.  SQUARE strives for equality between sexes, races, religions and regions in all spheres of our operation without any discriminatory treatment.  SQUARE works for an environment free from pollution and poisoning.  SQUARE works for the achievement of millennium development goals for the human civilization.
  • 21. Corporate Social Responsibility(CSR): Corporate Social Responsibility (CSR) is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large. The Board of Directors is also awoken of the Corporate Social Responsibilities (CSR) especially in the areas of gender equality, race-religion-regional equality, non-employment of child labor, human rights, environmental pollution, social-marketing, social activities (promotion of sports& culture, health care and population control programs, elimination of corruption programs participation in charitable activities etc. in non-partisan manner) right to form and participate in Union under ILO convention, employment of disabled’s etc. Square’s Business Motivation is Being Good by Doing Well and to conduct transparent business operations based on market mechanism within the legal, ethical & social framework with aims to attain the mission reflected by our vision. Square scale-up CSR activities to consider the interests of their external & internal stakeholders like customers, employees, vendors, shareholders, society, government etc. and ecological & ethical considerations in all aspects of operations. SQUARE is one of the pioneer signatories of United Nations Global Compact (UNGC) in Bangladesh. UNGC principles are aligned with company’s culture from the very outset. SQUARE recognizes that progressive labor policies are good business practices; especially for a company like us that has global ambition. We follow laws and encourage work environment that welcomes diversity and also follow non-discrimination & fair treatment policy both in the recruitment & selection process and performance management system. We have Trade Union & our HR policies have been continuously up-to-dated as per existing labor law of the country. We do not allow any female employees during night shift operations & we strictly prohibit any form of forced labor. We actively pursue the policy of No child labor in SQUARE. Transparency & business ethics is the core value of SQUARE and it is strictly followed at every step of the business processes. Every business in SQUARE is modeled in a way that enables the management to ensure highest degree of both financial and behavioral accountability. SQUARE pursues Zero Tolerance policy against all kinds of corruption. SQUARE's activity goes well beyond the sphere of business. As socially conscious and responsible corporate body SQUARE is committed to the improvement of the society as a whole. Meril-Prothom Alo festival sponsored by SQUARE, has become a national calendar event. SQUARE helps many NGO's in their effort to make available healthcare to the disadvantage population of the country. It sponsors programs to build awareness on the healthcare need. SQUARE is also a major sponsor of sporting events in the country. SQUARE is proud to be a Bangladeshi Company actively involved in various field of Corporate Social Responsibility.
  • 22. Recommendation: After countless hours of online research and group conversations while preparing the term paper a few vital points where pointed out by fellow group members. 1. The social responsibilities that are carried out by SQUARE are unknown to the mass people of Bangladesh and should be promoted further to raise awareness about this organization that not only helps the sick and ill, but also contributes to the development of the nation. This can lead to higher sales revenue due to increased goodwill and competitive edge can be attained.
  • 23. Conclusion: Pharmaceutical is the second largest revenue generating industry in Bangladesh, and the country looks well set to merge as a global hub for quality medicines. A new era has begun for Bangladesh pharmaceutical sector with the TRIPs agreement from 2005 and will continue up to 2016. These eleven years will be very crucial and important for the pharmaceutical industry. Investors and entrepreneurs may engage in and benefit from the potentials. Government support is also very important for the growth and expansion of the sector at this stage. Healthy growth is likely to encourage the pharmaceutical companies to introduce newer drugs and newer research products, while at the same time maintaining a healthy competitiveness in respect of the most essential drugs. References: http://www.squarepharma.com.bd/financial-reports/Annual%20Report%202014.pdf http://www.squarepharma.com.bd/products.php http://www.squarepharma.com.bd/about-us.php http://en.wikipedia.org/wiki/Square_Pharmaceuticals http://www.pharmamirror.com/knowledge-base/company-profile/square- pharmaceuticals-limited/ http://www.e-home2u.com/about_square.php http://www.thesquaregroup.com/ http://www.squarehospital.com/?q=content/about-square-group http://www.bangladeshnationaldirectory.com/profile/square-pharmaceuticals-ltd https://www.facebook.com/SquarePharmaLtd http://www.squarepharma.com.bd/mission-vision.php